• Title/Summary/Keyword: Library and Information Service

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A study on the Library & Information Science Curriculum Model Development for the Disabled Users Service Special Librarian (도서관장애인서비스 전문사서 양성을 위한 문헌정보학 교과 과정(안) 개 발에 관한 연구)

  • Kim, Hye-Joo
    • Journal of Korean Library and Information Science Society
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    • v.46 no.3
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    • pp.325-348
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    • 2015
  • This study is to develop the curriculum model for the librarian training courses of disability services in the LIS curriculum. For this purpose, curriculums for the librarian disability service training courses in domestic and foreign were researched and analysed. The finally developed curriculum for the librarian training courses of disability service suggests a comprehensive necessarily share the curriculum content to be included in training courses for professional librarian library services to disability continued specialized courses and disability specialized courses.

Building a Model of Digital Reference Services (디지털참고봉사 모형 구축에 관한 연구)

  • Kim, hwi-Chool
    • Journal of the Korean Society for Library and Information Science
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    • v.35 no.3
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    • pp.117-133
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    • 2001
  • This study presented the necessity of the development of a digital reference service systems as a method for direct information service in the library on the internet. The purpose of this research is to find commonalities for building a model of digital reference service. This study used qualitatives methods(elite interviews and document analysis) to extract accumulated knowhow from fourteen expert services sites which are similar with reference services in the library. For effective management of the digital reference service, it is necessary to have a digital reference service librarian who is well versed in the inner workings of the service and in the knowledge the service deals with.

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Case Study on the Library Service Innovation Applying Service Design Methodology (서비스디자인 방법론을 적용한 도서관서비스 혁신 사례분석)

  • Lee, Byeong-Ki
    • Journal of the Korean Society for Library and Information Science
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    • v.50 no.3
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    • pp.71-92
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    • 2016
  • Service design is a process and methodology for innovating or creating service. This study analyzed library case that applied service design method to library service innovation and creation. The object of this case studies include 7 library such as Copenhagen's municipal library, State Library of Victoria, Carnegie Library of Pittsburgh, Georgia institute of technology library, North carolina state university library. This study analyzed separately to service design requirements, stake-holders, period, process, tools, result and main feature. The implications obtained through this case study are as follows: (1) The design of the library service are focused on user-centered services, future service creation. (2) The service design for library is designed by the collaboration of all stake-holder. (3) From the point of view of period, the service design is continuous, and it has a nature of the project. (4) The service design in library focus on user experience, processes and prototypes development and application. (5) The service design in library are applied to the new tool such as blue print, customer journey map, touch-point, shadow, persona. (6) The purpose of the service design in library is improved and created services, and is has holistic approach.

A Study on the Service Provision Direction of the National Library for Children and Young Adults in the 5G Era

  • Noh, Younghee;Ro, Ji Yoon
    • International Journal of Knowledge Content Development & Technology
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    • v.11 no.2
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    • pp.77-105
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    • 2021
  • In order to establish a digital-based use environment for the provision of new information services suitable for the 5G era, it is necessary to discuss the direction of service provision by the National Library of Children and Young Adults in the 5G era. Based on utilization services in other fields, library services in the 5G era, including the development and provision of employee education and training services, ultra-high-definition and 360-degree realistic contents and education on library use, provision of multi-dimensional realistic media streaming broadcasting services, provision of telepresence education programs, activation of virtual communities, implementation of hologram performance halls/exhibit centers, and provision of unmanned book delivery services, environment monitoring, safety monitoring, and customized services, were proposed. In addition, based on 5G service, 5G technology, and library application direction, advancing into a producing and supporting base for ultra-realistic and immersive contents in the 5G era, strengthening online and mobile services in the non-contact era, and establishing a smart library environment were proposed as the service provision direction for the National Library of Children and Young Adults in the 5G era.

A Study on Community Information Service Activation Solution of Public Library (공공도서관의 지역정보서비스 활성화 방안 연구)

  • Kim, Bo-il;Kim, Myoung-su;Ahn, Chang-ho
    • Journal of Korean Library and Information Science Society
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    • v.46 no.4
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    • pp.109-137
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    • 2015
  • Collection and provision of information for local community by public libraries is a very important task as an infrastructure facility of local community. Therefore, in order to suggest a plan to invigorate community information service of public libraries, this study conducted a survey on users' recognition on and demand for community information service of public libraries which libraries and user perceive. Based on this survey, this study suggested a plan for invigoration of community information service of public libraries through diversification of point of contact for use of community information, development of community information contents reflecting user demand, organization of consultative councils for community information service centering on public libraries, improvement of recognition and vitalization of use of public libraries.

Theory and practice of the interlibrary loan service (상호대차(相互貸償) 제도의 이론(理論)과 응용)

  • Chun Myung Sook
    • Journal of the Korean Society for Library and Information Science
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    • v.13
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    • pp.39-71
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    • 1986
  • Interlibrary loan has been a very common library service in the developed countries but it is yet to be actualized formerly in Korea. As Korea is moving toward an information society where all the individual user's request in the library should be met, we need to understand, in detail, the theory and practice of interlibrary loan service. As various information technology has been applied to the libraries, the libraries became the open system. Thus, the libraries become more cooperative, form networks, and make interlibrary loan service available. This study is based on the following three hypothesis formulated from the systems theory. 1. If libraries cooperate each other and form some kind of networks by mail, computers or telecommunications, they become the open system. 2. If a library develops as the open system, interlibrary loan becomes available in the library. 3. If the interlibrary loan system works, the role of the librarians will be changed. The research was carried out by analyzing the various studies about interlibrary loan service and by examining the interlibrary loan systerns presently working in the U.S.. The conclusions are reached deductively from the data. Some of the terminology used are defined as follows: System: a network of interrelated procedures that are joined together to perform an activity or to accomplish a specific objective. It is, in effect, all the ingredient which make up the whole. Cooperation: Working together to benefit participant libraries. Network: a much more structured type of cooperation in which definite regions or areas are connected by electronic or other means to promote interlibrary loaning of materials, in-service traing & other sharing of resources. Interlibrary loan: the lending of books between libraries. The model of cooperation or networks was used to be (1) a star type, (2) a hieranchical type, (3) a distributed type or (4) the combination of aforementioned three. However, the development of the telecommunications and computers enables all kinds of libraires cooperate together. Interlibrary loan service starts with the needs of user's information. The information have to be logically accessed through bibliographies, computers, electronic mails and satellite communications. And the logical access requires the information technology and the libraries become cooperative. The physical access to the information follows next but only traditional method of mail and some commercial service are currently available for this purpose. Therefore, researches are needed to develop this physical access. If the libraries form networks, the microaspect of library changes accordingly as the macroaspect changes. If the libraries . cooperate to become one large world library, the librarians plan, organize, control library operations and report the results. And the librarians work inside and outside of the library to cooperate with other libraries. Only the cooperation of the libraries will enhance interlibrary loan and the Korean librarians have to be prepared to accept the new role of librarianship for the interlibrary loan service.

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A Study on the Effect of Non-Face-to-Face Service on Relieving Library Anxiety (비대면 서비스가 도서관 불안해소에 미치는 영향에 관한 연구: K대학도서관 이용자를 중심으로)

  • Lee, Kyunghwa;Noh, Younghee
    • Journal of the Korean Society for information Management
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    • v.39 no.1
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    • pp.17-44
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    • 2022
  • The purpose of this study was to present a plan on the effect of non-face-to-face services on library anxiety facilities by analyzing the library anxiety factors of university library users. To this end, we look at the cases of university library user service response activities in response to the COVID-19 crisis and select 40 schools with the highest number of library visitors per student from among domestic four-year university libraries with 5,000 or more and less than 10,000 students. Methods of information service and program cases were analyzed, and K-LAS was reconstructed and surveyed for current students using the K university library, and frequency analysis, descriptive statistical analysis, exploratory factor analysis, and reliability analysis, correlation analysis, and multiple regression analysis were applied to analyze the library anxiety factors of users. Identify the relationship between 5 library anxiety factors and non-face-to-face service activation factors, such as physical/environmental factors of the library, data search selection factors, digital information system factors, librarian (staff) factors, and psychological/emotional factors, and activate non-face-to-face services. The influence of these factors on library anxiety factors was examined, and as a result, it was found that non-face-to-face service activation factors had the greatest influence on library digital information system anxiety factors. Based on the analysis results, it was attempted to derive a plan to relieve users' library anxiety by activating non-face-to-face services.

A Study on the Effects of Users' Use Patterns and Their Recognition of Service Benefits on the Value Assessments of University Library Services (이용자의 이용행태 및 혜택에 대한 인식이 대학도서관 서비스의 가치 평가에 미치는 영향)

  • Ko, Young-Man;Pyo, Soon-Hee;Shim, Wonsik;Hwang, Uk;Chung, Hye-Kyung
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.1
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    • pp.329-343
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    • 2014
  • This research investigated the effects of university library users' use patterns and their recognition of service benefits on the magnitude of service value assessments derived from users' statements using contingent valuation method (CVM). Library users' use patterns were operationalized by the number of library visits, library website visit counts and the degree of dependence on their own libraries. User benefits variables were measured by the level of satisfaction on the benefits of library use for teaching & instruction, research & writings, and employment & external activities. University library services were divided into circulation, journal articles (domestic & foreign), reference service, user education, reading room service and WTPs for each service were measured. The results from hypotheses testing show that the number of library visits affect WTP amounts for circulation, foreign article use, reference service and user education. The degree of library dependence seems to affect WTP amounts for circulation and user education. With regards to the hypotheses related to the recognition of library service benefits, the degree of satisfaction for teaching & instruction benefits seems to affect WTP amounts for reading room use.

An empirical investigation on the information service systems of the theses of Korean medicine (한의학 학위논문 정보서비스 실태에 대한 조사연구)

  • Choi, Hwan-Soo;Nam, Bong-Hyun
    • Korean Journal of Oriental Medicine
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    • v.8 no.1
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    • pp.45-53
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    • 2002
  • Objectives : On the internet, the bibliographic information service systems of the theses for the degree of Korean medicine(KMT) have been builded by the National assembly library, the National library of Korea and the eleven central libraries of eleven colleges of Korean medicine in Korea(KMU). Because there was a lot of information of Korean medicinal research & development(R&D) in those KMT, the MKT are most valuable in the Korean medicinal R&D. This study was carried out to understand and analyze the information service systems of the theses of Korean medicine provided by those libraries. Methods : We collected the bibliographic information of KMT on the internet in the National assembly library, the National Library of Korea, KMU, and some references of KMT, and then made a comparison between the bibliographic information of KMT and those KMU about the simpleness of searching and the accuracy of the contents. Results : Many of the Korean medicinal information service systems of KMU are poor on the simpleness of searching and the accuracy of the contents. On the accuracy of the contents, the bibliographic information service systems of KMT mistakes about 20% because of misusing of a Chinese character, a rule of the initial sound of a syllable of the Korean alphabet, and an erroro of the term day on KMT.

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