• Journal of Information Management
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• v.39 no.4
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• pp.97-120
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• 2008

Evaluation indicators reflecting recent digital environments are needed as a tool to increase research library's competitiveness and productivity. Especially, research libraries have different subject backgrounds and there are many one-person libraries. In this study, we developed new evaluation indicators based on the draft indicators made in 2007 considering these environmental elements so that it may be used easily and applicable to various research libraries. In developing the new indicators, we reviewed other library type's indicators and listened carefully to the comments from expert librarians in the research libraries through several meetings. After developing the indicators, we made a survey in order to verify its validity as well as its effectiveness and also made a test evaluation for research libraries. The proposed indicators will contribute in evaluating the current level of Korean research libraries and promoting them to the future-oriented libraries.

• Journal of Korean Library and Information Science Society
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• v.42 no.4
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• pp.375-393
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• 2011

As small libraries are now considered as public libraries, it is time to discuss a policy decision for institutional complement, supporting policy frame, and activating management of small libraries. There is a need to improve statistical indicators of small libraries, as an effort to improve library statistics as a whole. Small libraries in National Library Statistics have been using an altered version of 2008 library statistiscal frame, which was solely designed for public libraries. However, due to the inadequacy of indicators, results show 91.3% of missing values and high rates of errors in collected data. This research select the key statistical indicators for small libraries by analyzing 4 researches of present states and 7 researches of measuring indicators. The research, therefore, proposed an improved version of statistical indicators, by advising of the professional groups in the small library statistics and estimation and investigating of 108 small libraries in GyeongGi-Do Area. There are 7 categories and 37 items in the proposed statistics.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.1
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• pp.309-338
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• 2023

As awareness of social and environmental issues increases due to the gust of ESG management, interest in ESG management is increasing, and the influence of ESG evaluation is getting stronger, and libraries need to participate in ESG management evaluation. In order to apply ESG management to libraries, library ESG evaluation indicators must be developed. Therefore, this study attempted to comprehensively examine ESG management evaluation indicators of public institutions, including companies, and propose ESG management evaluation indicators applicable to libraries. To this end, it went through the process of investigating and analyzing ESG-related prior research, deriving preliminary evaluation indicators for libraries, collecting expert FGI opinions, developing primary library ESG evaluation indicators based on expert FGI opinions, and) examining the suitability of primary library ESG evaluation indicators. Finally, a total of 25 items were selected in the environmental area, a total of 56 items in the social area, and a total of 32 items in the governance area. In future studies, it is necessary to conduct ESG management evaluation for libraries based on this indicator.

• Journal of Korean Library and Information Science Society
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• v.51 no.3
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• pp.385-409
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• 2020

The purpose of this study is to present the directivity of outcome management through the analysis of public library operations in Seoul. For this purpose, author evaluated the public library policies by linking the 「Metropolitan Comprehensive Library Advancement Plan 2018~2022」 and 「The Third Comprehensive Library Advancement Plan: 2020 implementation plan」 and compiled to draw up the issue of policy development on the awareness of public library services by Seoul citizens. Nest, author analyzed and compared the core infrastructure, collection services, programs and activities of 173 public libraries in 25 local governments. Based on these results, author suggested the directivity of outcome management as follow. All public libraries in Seoul must emphasize the development scope and management methods of the performance indicators. For outcome management, this study emphasized building a strategy planning with the development procedures of performance indicators, categorizing outcome management indicators, developing user-centered indicators, and improving qualitative indicators. As there is a possibility that the quality of services expressed in the output may deteriorate due to the failure of the physical input indicators, it is necessary to strengthen the input and encourage the resolution of the service gap by establishing a performance management system to logically explain the relevance or causal relationship between these indicators.

• Journal of the Korean Society for information Management
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• v.26 no.3
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• pp.355-376
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• 2009

This study considered the developing course on evaluation indicators of military library which published in 2007, and applied them to 84 military libraries in 2008. By analyzing the results from applying, this study also tried to find more effective evaluation indicators which are available properly. Through the output analysis of documental evaluation and actual inspection, which performed by ten organizations, on military library, revised and completed 28 indexes of 8 classes-plan, finance, service, collection management etc. and some of their evaluation scales. For accurate, objective evaluation, it is suggested that the navy and the air force libraries which have different military traits have needs for grouping separately from the army libraries, and also proposed to make standard of research on the actual condition for military libraries that can be used in each military line.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.19 no.1
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• pp.113-130
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• 2008

Performance indicators for academic libraries in Korea suggested in this research cover three areas, that is, collection, budget, and human resources, which consists of three subdivisions, respectively. Performance indicators and action plans in this research were prepared, based on the official documents which universities in Korea formally submitted to the Ministry of Education and Human Resources, and the data published by the related institutions. Performance indicators and action plans are intended to draw attentions of university administrators and headquarters, but do not require librarians to prepare for evaluation. The better results would be expected with the development and application of both quantitative and qualitative indicators for information services by standardizing and unifying the process of collecting statistics. It is also expected that periodic and continuing evaluation of academic libraries could help government and universities have a better understanding of and appreciate the significance of academic libraries.

• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.71-92
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• 2013

The purpose of this study was to identify the service factors of university libraries which aim to improve the educational welfare of the disabled, and to develop an evaluation indicator to evaluate these vital service factors. To proceed with this study, guidelines of public library services for people with disabilities, and previous research and job description of academy library analysed and developed indicators suited for evaluating academic library services for people with disabilities. A pilot survey and main survey about the evaluation factors and indicators conducted with librarians who work for university libraries, and the questions were refined by exploratory factor analysis of the data collected from the survey. As a result, through the process of identifying reliability and validity, it turned out that the evaluation factor and subordinate index of university library services for the disabled consisted of 8 factors and 33 indicators.

• Journal of Korean Library and Information Science Society
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• v.44 no.2
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• pp.77-95
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• 2013

This study was to investigate the usefulness of the measures of the Korean Public Library Operation Assessment. The analyzed data were collected through a fulfillment degree of the evaluation indicators and the opinions of librarians for public libraries evaluation indicators. Same time, the comparative analysis of public library statistical indicators and evaluation indicators was performed. Based on the results of the analysis, I was selected assessment items that need to delete and modify. The improvements proposed in this study will provide a direction for the improvement of the Korean Public Library Operation Assessment. And may be applied to improve the process of the public library evaluation.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.3
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• pp.11-43
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• 2008

The purpose of this study is to develop evaluation indicators for special libraries. Finally. overall nine evaluation areas including library management. human resources. information resources, finance resources. facility resources. information uses. information services. information sharing and library specialities and 70 evaluation indicators in consideration of the special libraries' characteristics and environments were developed based on the results of the survey of the experts and librarians of the special libraries and on the application of statistical analysis.

• Journal of Korean Library and Information Science Society
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• v.44 no.2
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• pp.137-165
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• 2013

For public libraries to deliver appropriate information to various types of users in information society that allows people to access and use a variety of information, it is necessary to provide services applying the universal design principles in terms of universality. The purpose of this study is to develop the evaluation indicators for universality of public library services, which apply universal design principles to evaluate if public libraries provide appropriate services that meet their original purpose. The final 'Evaluation Indicators of Universality of Public Library Services' consist of six evaluation areas and 41 evaluation contents in 10 evaluation items. Each evaluation content is categorized into a relevant factor among five universal design applicable factors (Universality, Convenience, Recognition, Safety and Economic Feasibility) according to its characteristics.