• Title/Summary/Keyword: Librarians in Communication with Users

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A Study on Classified Catalogs of Research or Special Libraries in Korea (전문도서관의 주제목록형태에 관한 일연구)

  • Yoo Soyoung
    • Journal of the Korean Society for Library and Information Science
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    • v.9
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    • pp.75-98
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    • 1982
  • This study attempted at first to find out a more suitable form of catalog to guide library users who need subject approach through a literature survey, secondly to see how and which catalog form is kept by Korean research or special libraries through an analysing questionnaires, and thirdly to evaluate these data and explore the ways to improve the function of classified catalog in Korean research or special libraries. The findings of this study shows that a classified catalog is more desirable form of catalog in research or special libraries in Korea because of the diversity of languages of the literatures needed by researchers, the educational programs for librarians and the problems of subject heading lists. Above mentioned questionnaire survey shows that more than $70\%$ of research or special libraries in Korea uses classified catalogs. However, among those libraries - only $8\%$ has the index of cassified catalog which is prerequisite for the catalog users. This survey also indicates that recently many libraries began or converted classified catalogs to subject catalogs. The writer explains the beginnings or convertings of classified catalog to subject catalog is due to the fact that many libraries do not have the index of a classified catalog which is badly needed by the library users. Based on these findings, writer said that to improve the function of the present classified catalog, it should include it's index to guide the library users who are not familier with the classifing system of the subjects. Through the entire paper, the writer has attempted to develop a point of argument by comparing a classified catalog with a subject catalog. Writer's point is not only a subject catalog using the particular language terms as a communication tool has problems in itself, but also the prevailing of this catalog form in North America is caused by their different situations from ours.

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A Study on the Public Library As a Place of ICT Literacy Training (ICT 리터러시 교육 활용 공간으로서의 공공도서관)

  • Chang, Yunkeum;Jeong, Haengsoon;Lee, Hyeyoung;Jeon, Kyungsun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.27 no.3
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    • pp.273-294
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    • 2016
  • This research is part of the Korean-ASEAN Official Development Assistance (ODA) project, specifically exploring the possibility of using public libraries as a place for Information and Communication Technology (ICT) literacy training for women from ASEAN (Association of Southeast Asian Nations) countries. Women from ASEAN countries are often minorities in ICT capacity building. A survey of 1,000 female public library users - 100 people from each of the ten ASEAN countries - and in-depth interviews with librarians from national libraries were conducted. The survey results showed that 68.8% of respondents perceived public libraries as a suitable place for ICT literacy training. 27.5% of respondents visited libraries for ICT-related activities, including information retrieval, e-mail, SNS, etc., Meanwhile, findings from the interviews highlighted the importance of having up-to-date ICT infrastructure - computers, Internet, professional ICT skill training for librarians, strategic planning for policies, budgets, and cooperation with other related institutions - in public libraries in order to provide effective ICT training.

Full-text databases as a means for resource sharing (자원공유 수단으로서의 전문 데이터베이스)

  • 노진구
    • Journal of Korean Library and Information Science Society
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    • v.24
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    • pp.45-79
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    • 1996
  • Rising publication costs and declining financial resources have resulted in renewed interest among librarians in resource sharing. Although the idea of sharing resources is not new, there is a sense of urgency not seen in the past. Driven by rising publication costs and static and often shrinking budgets, librarians are embracing resource sharing as an idea whose time may finally have come. Resource sharing in electronic environments is creating a shift in the concept of the library as a warehouse of print-based collection to the idea of the library as the point of access to need information. Much of the library's material will be delivered in electronic form, or printed. In this new paradigm libraries can not be expected to su n.0, pport research from their own collections. These changes, along with improved communications, computerization of administrative functions, fax and digital delivery of articles, advancement of data storage technologies, are improving the procedures and means for delivering needed information to library users. In short, for resource sharing to be truly effective and efficient, however, automation and data communication are essential. The possibility of using full-text online databases as a su n.0, pplement to interlibrary loan for document delivery is examined. At this point, this article presents possibility of using full-text online databases as a means to interlibrary loan for document delivery. The findings of the study can be summarized as follows : First, turn-around time and the cost of getting a hard copy of a journal article from online full-text databases was comparable to the other document delivery services. Second, the use of full-text online databases should be considered as a method for promoting interlibrary loan services, as it is more cost-effective and labour saving. Third, for full-text databases to work as a document delivery system the databases must contain as many periodicals as possible and be loaded on as many systems as possible. Forth, to contain many scholarly research journals on full-text databases, we need guidelines to cover electronic document delivery, electronic reserves. Fifth, to be a full full-text database, more advanced information technologies are really needed.

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A Study on the Effects of Internet to Assist Collection Management of Library in the Computer Mediated Communication (컴퓨터 매개 커뮤니케이션 환경에서 인터넷이 도서관 장서관리에 미치는 영향 분석)

  • 문경화;남태우
    • Journal of the Korean Society for information Management
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    • v.16 no.4
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    • pp.7-36
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    • 1999
  • In this paper, we have studied the technical contribution of internet as a computer mediated communication(CMC) tool for collection management. A new communication process is appearing due to the development of information technology and telecommunications technology which enable users to have an access to information without the help of librarian. Also, internet makes collection management possible in the absence of vendors. This study found out that internet reinforces the traditional functions of collection management and enables librarians to better perform their roles. The future library manager should become actively involved in the development of technology in order to manage resources of internet focusing on the needs of user. Also, we have concluded that collection management should be modernized and transformed with its emphasis on the new evaluation method and assessment of quality when offering resources of internet in the communication process using computers.

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A Study on the Status of Difficult Patrons and the Effective Response Measures of Public Libraries in Busan (부산지역 공공도서관의 문제이용자 실태와 효과적인 응대방안에 대한 연구)

  • Kim, Young-Kee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.24 no.3
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    • pp.121-134
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    • 2013
  • This study investigated and analyzed the status of difficult patrons, and examined the most effective response measures targeted the public libraries in Busan. A survey on 128 people who served to the public libraries in Busan carried out for analysis of problem behaviors of public library users, and brainstorming and AHP method by 9 librarians for seeking of the effective response plan. This study shows that the most effective response ways for difficult patrons is to enact detailed regulations and the appropriate notification and education to the users about the regulations. In addition, education for communication skills to library staffs should be conducted on a regular basis, like as using positive language, listening techniques, the appropriate response techniques with angry users.

A Study on the Public Relations of University Libraries using Instagram (인스타그램을 활용한 대학도서관 홍보에 관한 연구)

  • So, Haeun;Cha, Mikyeong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.32 no.3
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    • pp.67-91
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    • 2021
  • The purposes of this study is to identify the perception of students' use of university libraries' public relations activities using Instagram and propose ways to improve the operation of university libraries' Instagram. To this end, the status of Instagram operations of domestic and foreign university libraries was investigated, and a survey was conducted on 292 students who used the library Instagram of their universities. Based on the research results, first, it is necessary to promote the use of libraries by using 'Library Events' information closely related to the use of Instagram by students, but planning ways to participate that can lead to practical use of libraries. Second, it is necessary to promote the role of librarians through Instagram and utilize daily communication information in order to positively affect library image recognition. Third, it is necessary to guide users on how to inquire on library Instagram and actively respond to communication with users through periodic post uploads and monitoring.

A Study of the Diagnosis of the Health of University Library Organizations (대학도서관 조직건강성 진단에 관한 연구)

  • Yoon Yung Dai
    • Journal of the Korean Society for Library and Information Science
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    • v.19
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    • pp.63-112
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    • 1990
  • The environment of the modern library is changing rapidly with advancements in information technology, massive increse in information, and with the changing needs of users for information in order to keep up with developments in science and technology. The library should also be in a constant state of change in accordance with the changing environment. But the current situation is that library organizations in Korea do not show any change. Here arises the need to diagnose the health of these organization. Organizational innovations can be achieved either by change in the organizational structure or administrative methods or in personal attitudes. In making organizational innovations, however, it is not sufficient only to change the organizational structure or the administrative methods without changing personal attitudes. The purpose of this thesis is to diagnose the health of university library organizations in Korea and to suggest prescriptions based on the results of this diagnosis, by means of organization development theory. In this study, the action research model and the diagnostic model were developed for the health of university library organization in Korea. The action research model consisted of 3 steps: diagnosis, intervention and evaluation. The diagnostic model comprised diagnostic criterion and diagnostic indicators. The health of an organization was selected as the diagnostic criterion. Diagnostic indicators were divided into 3 levels: personal job-satisfaction at the individual level, cohesiveness at the group level, and the organizational climate at the organizational level. Both the interview and the questionaire were used as diagnostic methods. The questionaire form was designed according to the Likert typle 5-point scale. For the investigation, 10 university libraries were selected from the private universities in Seoul, and questionaire sheets were sent to their 156 librarians and responses were received from 116 persons. An interview was carried out with a selected chief of departments of the library concerned. The results of the diagnosis show that the average personal job­satisfaction was 3.57, the group cohesiveness was 3.15 and organizational climate was 2.93, and accordingly the comprehensive health indicator was 3.22. The health of university library organizations in Korea was generally on the decline at all 3 levels. In particular, the organizational climate was in a very weak state. Most problems concern dissatisfaction with personnel policy, communications and non-professionally qualified directors. As the prescriptions, the following was suggested: institutionalization of the staff meeting for resolving problems with communication, appointement of professional directors, performance appraisal, conferring faculty status for librarians, and a suggest system. And for the improvement of the organizational climate, managerial grid training was suggested as one of the educational strategies for organizational development.

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Awareness and Application of Internet of Things in Universities Libraries in Kwara State, Nigeria

  • Saliu Abdulfatai
    • International Journal of Knowledge Content Development & Technology
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    • v.14 no.4
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    • pp.65-84
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    • 2024
  • The study was conducted on the awareness and application of internet of things in universities libraries in Kwara State, Nigeria. the study formulated used four research questions and used eighty five (85) samples as the population using total enumerative sampling techniques. A survey method was used in undertaking the study, in which answers were sought on the level of awareness of the internet of things in universities libraries in Kwara State, the extent of application of the internet of things in universities libraries in Kwara State, the benefit of internet of things in universities libraries in Kwara State, the challenges faced in the application of internet of things in universities libraries in Kwara State. The data collected from the study were analyzed using frequency tables and percentage. The study discovered that there the students are aware of the internet of things in universities libraries in Kwara State and the benefit of internet of a things include: Device in the IoT platforms are heterogeneous and are based on different hardware platforms and networks, It gives the high level of interoperability and interconnectivity, IoT platform has sensors which detect or measure any changes in the environment to generate data that can report on their status or even interact with the environment, IoT comes with the combination of algorithms and computation, software & hardware that makes it smart and Anything can be interconnected with the global information and communication infrastructure and the study identified data interpretation problem, Lack of skilled and specialized workers, Cost and Challenges in online security as well as Software complexity are major challenges faced in the application of internet of things in universities libraries in Kwara State. In conclusion the study made some recommendations which include that: Future libraries should be equipped with new technologies and networking devices as soon as possible. As this will be essential for users and librarians to have sufficient knowledge about IOT technologies.

Research libraries as a scholarly communication system (학술정보 커뮤니케이션 시스팀으로서의 연구도서관)

  • 이영자
    • Journal of Korean Library and Information Science Society
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    • v.9
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    • pp.179-211
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    • 1982
  • Many problems which today's research libraries are confronted with should be taken the measures to find some solutions in any ways. The purpose of this study is to identify the main stream of chaining of research libraries as an existing collector and distributor of scholarly information into a communication system adopting the concept of resource sharing and on-line bibliographic search as some possible ways for solutions. The conclusions of this study can be summarized as follows: 1) The research libraries will be imposed on more and more responsibilities to be a reservoir of the intellectual heritage of an individual, a nation and mankind. 2) The research libraries in the near future will have to develop their collections in the new environment of austerity with the limited budget. 3) It is more desirable for the future research libraries to have the attitude that they are in the business of information and communication rather than being an entity as "a library". 4) The resource sharing developed to solve the severe problems confrontal by research libraries will improve the organizational and technical mechanism for the access to the scholarly information. 5) The research libraries will produce more and more bibliographic database to expand the library materials which can be available and shared. 6) Though on-line search service will be sure to provide a considerable profit to the scholarly information users, it will take a long time for this service to be popularize because of the high ratio of service fee. 7) Two problems should be solved for the efficient service by on-line search. One is the continuous, updating training for the professional librarians. The other is that the common efforts for the quality control and standardization of data base by the data base producers should be made. 8) Taking all the items of the conclusions derived from the study of research libraries mainly in the United States into a consideration, the followings should be paid an attention. - The status-quo of the research libraries in Korea should be analyzed in very detailed and accurate way. - The problems of research libraries in Korea as the major scholarly communication system should be clarified based on the analysis. - The measures for the problems should be taken in the light of the unique characteristics of korean environment. - For the developing the most efficient measures, the formal organize action to lead and govern the long-aimed study on the problems of research libraries should be established and the government-level su n.0, pport for the legislation and finance should be provided for the realization of the result of the study.

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A Study on the Establishment of Systematic Review Service for University Libraries in Korea (국내 대학도서관의 체계적 문헌고찰 서비스 구축 방안 연구)

  • Rhee, Hey-Young
    • Journal of Korean Library and Information Science Society
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    • v.53 no.3
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    • pp.137-168
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    • 2022
  • The purpose of this study is to suggest a plan for establishing SR (systematic review, hereinafter called SR) support services in domestic university libraries through a case study of SR support services in overseas university libraries. For this purpose, a total of 119 overseas university libraries were divided into all fields (subjects and disciplines) and the medical field. And A total of 10 areas such as service fields, service subjects, public relations, librarian roles (counselors, collaborators), education, librarian introduction, team member, application form, SR theoretical content, and others were divided and investigated. As a result, the SR support service of the university libraries being investigated is expanding from the medical field to academic fields such as natural science, engineering, and social science. It was confirmed that there were differences in service support hours, services, and whether co-authors were recognized according to the role of the librarian. Educational services are provided to users for the SR support service with a focus on retrieval strategy and skills. In the promotion of the SR support service, the librarian must suggest that it should be included. The importance of SR support services for Korean university libraries should be emphasized through the analysis of SR support services for overseas university libraries, professional search education should be strengthened in the curriculum. Also Organizations related to university libraries such as KERIS have suggested that systematic SR education support is needed for librarians.