• 제목/요약/키워드: Level of service of safety

검색결과 603건 처리시간 0.027초

SOA에 관한 이해와 구현 핵심성공요인 도출 (A Study for Understanding and CSFs of SOA)

  • 이상민;박정선
    • 대한안전경영과학회지
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    • 제12권4호
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    • pp.247-254
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    • 2010
  • In this study, we reviewed SOA from the points of the concept, definition, technical components. Additionally, we derived seven critical factors which can lead SOA project to success: top level support, employees education, problem definition, service identification, appropriate development method, continuous development, start from small success.

P-PIE 프로그램을 이용한 배관에서의 누설확률 평가 (Evaluation of Leak Probability in Pipes using P-PIE Program)

  • 박재학;신창현
    • 한국안전학회지
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    • 제32권6호
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    • pp.1-8
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    • 2017
  • P-PIE is a program developed to estimate failure probability of pipes and pressure vessels considering fatigue and stress corrosion crack growth. Using the program, crack growth simulation was performed with an initially existing crack in order to examine the effects of initial crack depth distribution on the leak probability of pipes. In the simulation stress corrosion crack growth was considered and several crack depth distribution models were used. From the results it was found that the initial crack depth distribution gives great effect on the leak probability of pipes. The log-normal distribution proposed by Khaleel and Simonen gives lower leak probability compared other exponential distribution models. The effects of the number and the quality of pre-service and in-service inspections on the leak probability were also examined and it was recognized that the number and the quality of pre-service and in-service inspections are also give great effect on the leak probability. In order to reduce the leak probability of pipes in plants it is very important to improve the quality of inspections. When in-service inspection is performed every 10 years and the quality of inspection is above the very good level, the leak probability shows nearly constant value after the first inspection for an initially existing crack.

군안전사고 예방을 위한 군복무적응도 검사와 생체인식지표의 상관관계 연구 (A Study the Correlation between Military Service Adaptation Test and Biometric Index to prevent Military Safety Accidents)

  • 최한선;윤종용;최종근
    • 한국안전학회지
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    • 제37권1호
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    • pp.55-63
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    • 2022
  • The correlation between the Military Service Adaptation Test and the Biometric Index is studied herein with the aim of preventing military safety accidents. The subjects were 36 soldiers under the age of 25 years. Based on the results of the service adaptation test, the soldiers who did not adapt to the service were distinguished. First, there was a significant difference in brain stress among the brain wave indicators of the general group and the group of interest. Second, the higher the left and right brain imbalance index among the brain wave indicators, the higher was the level of empathy shown by the subjects. Third, among the pulse indicators, the subjects with high cumulative fatigue levels were found to have high levels of emotion (anxiety, depression, physicalization) and relationship isolation (indifference, sensitivity). Based on these results, the implications of this study and suggestions for future research are discussed.

잠재적고객요구개선지수를 이용한 교육서비스품질 기대손실평가 모형에 관한 연구 (A Study on Education Service Quality's Expected Loss Evaluation Model with Potential Customer Satisfaction Improvement Index)

  • 장용혁;조유진;강경식
    • 대한안전경영과학회지
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    • 제21권2호
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    • pp.15-23
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    • 2019
  • Among service industries of knowledge based economic era, the roles of educational service field are becoming more important and standard of educational service makes a direct effect on economic development and social growth. Therefore, accurate measurement of service quality is the most important assignment and the measurement of the service quality remains difficult assignment. So, this researcher classified quality attributes applying weighted value and found potential satisfaction level(PSL) and potential customer demand improvement index(PCDI) for trainees participating in national manpower business so as to suggest measurement of service quality and easiness of use and then, calculated satisfaction position and opportunity cost by quality factor with Taguchi's loss fraction. And, improvable satisfaction level was measured, opportunity cost by degree of customer dissatisfaction was quantitatively measured, and a model that can indicate with economic factors was suggested. In addition, methodology of measuring quality cost that can be reduced by quality improvement and direction of strategic decision-making for deciding items to be improved preferentially were suggested with qualitative index that can indicate the degree of customers' dissatisfaction by loss.

의료기관 인증 후 환자안전 및 질 관리 변화와 경영활동 변화 간의 관계: 정신병원과 요양병원 대상 (Relationship between Changes of Patient Safety & Medical Service Quality and Changes of Management Activity after Medical Institution Accreditation: Mental Hospitals and Geriatric Hospitals)

  • 이영환;임정도
    • 한국콘텐츠학회논문지
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    • 제15권1호
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    • pp.286-299
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    • 2015
  • 본 연구는 의료기관 인증제의 의무 대상인 정신병원과 요양병원을 대상으로 환자안전 및 질 변화와 경영활동의 변화 간의 관계에 대해 의료기관 인증을 받은 5개 정신병원과 5개 요양병원에 근무하는 종사자들을 대상으로 조사 연구한 결과, 정신병원과 요양병원 종사자들의 인증업무 참여유무는 환자안전 및 질 관리 변화 측정내용 중 '안전보장활동 수행정도' '환자를 위한 양질의 의료서비스 제공정도' '환자의 권리와 책임에 대한 존중정도' '감염발생 위험예방 위한 감염관리활동 수행정도'의 향상 변화에 유의하게 긍정적인 상관관계를 보였다. 그리고 환자안전 및 질 관리 내용 중 안전보장활동 지속적인 질 향상 활동 환자의 권리와 책임에 대한 존중의 지속적인 발전적 변화를 추구하기 위해서는 교육훈련을 통해서 조직구성원들의 역량을 강화시키는 경영활동이 필요하며, 진료전달 체계와 평가의 관리 환자를 위한 양질의 의료서비스 제공의 지속적인 발전적 변화를 위해서는 고객지향성 업무프로세스를 사회 환경의 변화에 맞추어 추구하는 경영활동이 필요함을 알 수 있었다.

고객가치를 고려한 하수도 시설의 서비스 수준 평가 (Evaluation of Levels of Service in Wastewater Utilities Considering Customer Value)

  • 한상종;황환국;정연규
    • 상하수도학회지
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    • 제25권6호
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    • pp.923-933
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    • 2011
  • In this study, we derived seven customer value factors to evaluate the levels of service in wastewater utilities required by customers. Levels of service according to the customer value were categorized into environmental amenity, accessibility of wastewater service, affordability of wastewater charge, quality of wastewater service, health and safety of wastewater service provision, reliability and responsiveness of wastewater service provision, and satisfaction of customer service. To investigate the levels of wastewater service, questionnaires were prepared according to the customer value factors, and the questionnaire survey was performed with 800 adults in all over Korea including male and female samples. The comprehensive satisfaction score for the wastewater service was 57.5 points, indicating a slightly good satisfaction level. The detailed analysis of the result showed that the satisfaction level was high in the wastewater service accessibility and call center service provision but it was relatively low in the river water quality and nasty smell of wastewater. It was concluded that the quality of wastewater service and customer service satisfaction need to be elevated primarily in order to improve levels of wastewater service required by the customers.

대학 연구실험실 안전환경과 교육시간에 대한 만족도 조사 (A Satisfaction Survey On the Safety Environment and Education Time in University Laboratories)

  • 이종호
    • 한국안전학회지
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    • 제25권4호
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    • pp.36-41
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    • 2010
  • This paper seeks to survey and analyze the status of obligatory execution from key institutional aspects that have taken effect according to laws on creating safe environment for laboratory and of general details such as the level of satisfaction on the part of people engaged in research activity regarding the laws after they have taken effect. The subjects of this study were MA and PhD graduate students in science and engineering who are primarily involved in research. This questionnaire survey was focused on finding basic data required for safety education for researcher and for efficient safety management by examining the correlation between education time and level of satisfaction. The collected data were analyzed by using frequency analysis, descriptive statistics, one way anova by SPSS12 package. The results obtained by this study are as follow. 1) Awarences of safety management rules, ordinary inspection, safety education were around 70% and other law clauses were around 50%. 2) The general satisfaction after the Laboratory Safety Act enforcement was usual level with 4.72 points in 7. 3) Researchers demanded ordinary inspection and protective equipment in a safe environmental composition. 4) The safety education time for improvement of a safe consciousness level was needed 12h or 24h at 1 years.

서울지역 학교급식 위생관리 수행수준 평가 (Assessment of Food Safety Management Performance for School Food Service in the Seoul Area)

  • 이진현;고유경;박기환;류경
    • 대한지역사회영양학회지
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    • 제12권3호
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    • pp.310-321
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    • 2007
  • Effective and systematic sanitation management programs are necessary to prevent foodborne disease outbreaks in school foodservice operations. The purpose of this study was to identify the elements to improve in order to ensure the safety of school food service by evaluating sanitation management practices implemented under HACCP-based programs. The survey was designed to assess the level of hygiene practices of school food service by using an inspection checklist of food hygiene and safety. Fifty-four school foodservice establishments considered as poor sanitation practice groups from two year inspections by Seoul Metropolitan Office of Education were surveyed from September to December in 2005. Inspection checklists consisted of seven categories with 50 checkpoints; facilities and equipment management, personal hygiene, ingredient control, process control, environmental sanitation management, HACCP system and safety management. Surveyed schools scored $68.0{\pm}12.42$ points out of 100 on average. The average score (% of compliance) of each field was 10.7/20 (53.3%) for facilities and equipment management, 7.4/11 (67.2%) for personal hygiene, 7.4/11 (74.1%) for ingredient control, 22.4/32 (69.8%) for process control, 8.9/12 (73.8%) for environmental sanitation management, 4.2/7 (59.7%) for HACCP systems management, and 7.2/8 (89.7%) for safety management, respectively. The field to be improved first was the sanitation control of facilities and equipment. The elements to improve this category were unprofessional consultation for kitchen layout, improper compartment of the kitchen area, lacks of pest control, inadequate water supply, poor ventilation system, and insufficient hand-washing facilities. To elevate the overall performance level of sanitation management, prerequisite programs prior to HACCP plan implementation should be stressed on the school officials, specifically principals, for the integration of the system.

자동차 정비업체 근로자의 작업복 착용만족도와 개선요구도 (The Wearing Satisfaction and Demand of Improvement for Working Uniform in Car Service Firms)

  • 김정하;권수애
    • 한국생활과학회지
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    • 제18권2호
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    • pp.407-418
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    • 2009
  • In our modern society along with high speed economic growth and improvement of living conditions and through concentration of people in cities cars became essential necessities for people living in modern society. Due to social and economic conditions and for the need of recycling of materials and as a countermeasure for waste of materials importance of car service is stressed. In this connection need for improvement of working clothes which are suitable for safety and working efficiency in a difficult working environment is essential. However most of working clothes now being sold in the market are produced without consideration of ergonomic aspects of wearers of working clothes. For this reason there is need for basic research on development of working clothes which improve safety and comfort for working of car service workers. Accordingly in this study this author carried out research on fitness, level of satisfaction and dissatisfaction, suitability for movement and level of demand for improvement in working clothes with focus on workers at car service firms and direction for its improvement was explored. This study is intended to provide basic data for development of functional pattern of working clothes for car service workers in future.

Strain-based plastic instability acceptance criteria for ferritic steel safety class 1 nuclear components under level D service loads

  • Kim, Ji-Su;Lee, Han-Sang;Kim, Jong-Sung;Kim, Yun-Jae;Kim, Jin-Won
    • Nuclear Engineering and Technology
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    • 제47권3호
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    • pp.340-350
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    • 2015
  • This paper proposes strain-based acceptance criteria for assessing plastic instability of the safety class 1 nuclear components made of ferritic steel during level D service loads. The strain-based criteria were proposed with two approaches: (1) a section average approach and (2) a critical location approach. Both approaches were based on the damage initiation point corresponding to the maximum load-carrying capability point instead of the fracture point via tensile tests and finite element analysis (FEA) for the notched specimen under uni-axial tensile loading. The two proposed criteria were reviewed from the viewpoint of design practice and philosophy to select a more appropriate criterion. As a result of the review, it was found that the section average approach is more appropriate than the critical location approach from the viewpoint of design practice and philosophy. Finally, the criterion based on the section average approach was applied to a simplified reactor pressure vessel (RPV) outlet nozzle subject to SSE loads. The application shows that the strain-based acceptance criteria can consider cumulative damages caused by the sequential loads unlike the stress-based acceptance criteria and can reduce the overconservatism of the stress-based acceptance criteria, which often occurs for level D service loads.