• 제목/요약/키워드: Lecture attitude

검색결과 136건 처리시간 0.02초

유소년 스포츠클럽 서비스품질요소 분석 : Kano모델을 적용한 고객만족계수와 PCSI지수를 중심으로 (Analysis of Service Quality Factors in the Youth Sports Club : Focused on Customer Satisfaction Coefficient and PCSI Index using Kano Model)

  • 윤신혜
    • 한국엔터테인먼트산업학회논문지
    • /
    • 제15권6호
    • /
    • pp.71-80
    • /
    • 2021
  • 본 연구는 Kano모델을 이용하여 유소년 스포츠클럽의 서비스품질을 분류함에 따라 각 서비스품질의 특성과 이용고객들이 원하는 요구사항을 구체적으로 분석하는 데 목적이 있다. 이와 같은 목적을 달성하기 위해 서울과 경기지역의 유소년 스포츠클럽 10곳의 257명을 대상으로 설문조사를 실시하였으며, 자료 처리는 Microsoft Office Excel 2016 and SPSS 22.0을 사용하여 빈도분석, 요인분석, 신뢰도분석, Kano모델 품질분류, Timko의 고객만족계수산출, 잠재적 고객만족 개선지수(PCSI Index)를 산출하고 분석하였다. 이에 따른 본 연구의 결과는 다음과 같다. 첫째, 유소년 스포츠클럽 서비스품질요인들에 대한 각 항목들을 Kano모델을 사용하여 이원적 품질이론속성 방법으로 분류한 결과 유소년 스포츠클럽 서비스품질요인 22개 항목 모두에서 일원적품질요소로 나타났다. 둘째, 고객만족계수(CS-Coefficient) 산출결과 고객만족계수에서는 '강사의 친절한 응대'(0.81), '강사의 태도'(0.80), '체계적인 강습 프로그램 진행'(0.76), '프로그램의 다양성'(0.76) 순으로 나타났으며, 불만족계수는 '청결하고 쾌적한 시설'(-0.79), '강사의 태도'(-0.76), '강사의 친절한 응대'(-0.76), '주차시설의 편리성'(-0.73), '업무처리의 신속성'(-0.73) 순으로 나타났다. 셋째, 잠재적 고객만족 개선지수(PCSI Index)는 '강사의 태도', '강사의 친절한 응대', '청결하고 쾌적한 시설', '체계적인 강습 프로그램 진행' 순으로 순위가 나타났다.

WBI 개발 적용을 통한 교수-학습이 수학과 학업성취 신장에 미치는 영향 -중학교 1학년 함수단원을 중심으로- (The Effect of Teaching-Learning through Development and Application of WBI on the Learning Achievement in Mathematics -Focusing on the Unit 'Function' in the 1st grade of Middle School-)

  • 김웅환;오정학
    • 한국학교수학회논문집
    • /
    • 제4권2호
    • /
    • pp.103-113
    • /
    • 2001
  • The teaching-learning method utilizing Web makes it possible for the students take the initiative in any field and offers the teaching strategy, methodology and teaching-learning materials suitable for students' ability and standard. The purpose of this study is to investigate the characteristics of WBI in mathematics class for the effective teaching and learning focusing on the unit 'Function' in the 1st grade of middle school and verify its effectiveness by developing the WBI programs which can progress learning achievement and applying them to math class. Two hypotheses were established for this study. Hypothesis 1 : There will be meaningful difference between the group that studies under WBI and the one that doesn't, Hypothesis 2 : There will be meaningful difference in the attitude and interest toward learning between the group that studies under WBI and the one that doesn't. In order to find out the result, I have made a comparative analysis through t-verification on the object of two classes of the 1st grade in P middle school that I have been working for. The result shows that the class utilizing WBI is more effective than the traditional lecture-oriented class since there is a meaningful difference between the control group and experimental one and also that the class based on WEB has a great influence on students' interest and positive attitude toward math class.

  • PDF

간호사와 환자에게 제공된 수술통증관리 교육이 수술 후 통증관리에 미치는 효과 (The Effects of Postoperative Pain Management Education Provided for Nurses and Patients on Postoperative Pain Management)

  • 이희선;안지혜
    • 임상간호연구
    • /
    • 제14권2호
    • /
    • pp.5-17
    • /
    • 2008
  • Purpose: The purpose of this study was to examine the effects of education regarding postoperative pain management provided for nurses as well as patients on related factors of pain management, including nurses' knowledge and attitude of postoperative pain, and the level of pain that patients felt after surgery. Method: A quasi-experimental research design was used in this research. Twenty-one nurses currently working in general surgery units and 32 patients who were taking on abdominal surgery in A university hospital were participated in this study. The three week-educational program of postoperative pain management including lecture, quiz, poster and discussion was provided for nurse participants. The postoperative pain management education for each patient was provided one day before his/her own operation for 20 minutes with the pamphlet developed by researchers. For assessing the effects, nurses' knowledge and attitude about pain management, patients' postoperative pain, pain control barriers, and satisfaction of pain management were measured. Results: The nurses' knowledge about pain management and the patients' satisfaction of pain management in the experimental group were higher than in the control group. The patients' postoperative pain in the experimental group was lower than in the control group. Conclusion: With the above results, the postoperative pain management education could be an effective nursing intervention for pain management of patients who were taking surgery.

  • PDF

모유영양교육과정이 남녀 대학생의 모유영양 지식과 태도에 미치는 영향 : 성별 차이를 중심으로 (Effects of Educational Intervention about Breastfeeding on University Students' Knowledge and Attitudes toward Breastfeeding: Focusing on Gender Differences)

  • 이조윤
    • 대한지역사회영양학회지
    • /
    • 제23권1호
    • /
    • pp.1-12
    • /
    • 2018
  • Objectives: The purpose of this study was to examine the impact of a targeted, practical education intervention on university students' knowledge and attitudes toward breastfeeding. Methods: A university curricular intervention was designed for students to increase their knowledge and positive attitude toward breastfeeding issues. The participants attended a breastfeeding education lectures two hours of weekly for fifteen weeks in university; 61 students (female, n=31 and male, n=30) participated. The pre- and post-measurements included future breastfeeding intention, knowledge, attitude and perceived control beliefs scores based on the results of a questionnaire. Results: The statistical analysis results revealed a significant difference in the pretest and posttest scores (0.57 to 5.10 points, p<0.001) in regard to the students' breastfeeding knowledge. For female students, significant differences were observed in the future breastfeeding intention (p<0.05), knowledge (p<0.001), and attitudes towards breastfeeding (p<0.05) between the pretest and posttest scores. For male students, there were no significant differences in the future breastfeeding intention, attitudes towards breastfeeding, and perceived control beliefs scores after the breastfeeding education lecture. Conclusions: This study showed that the implementation of practical breastfeeding educational interventions helped improve university students' knowledge and attitudes toward breastfeeding. In summary, despite the limitations, it is necessary to pay more attention to improving students' knowledge and attitudes towards breastfeeding through university curricula.

임상병리과 학생들의 임상실습에 관한 의식조사 연구 (A Survey Study on Clinical Practice of Clinical Laboratory Science Students)

  • 심문정
    • 대한임상검사과학회지
    • /
    • 제36권2호
    • /
    • pp.233-238
    • /
    • 2004
  • This study was conducted to investigate an attitude related to clinical laboratory science students' clinical practice. Data for this analysis was gathered from March to May, 2004 by the questionnaires of 348 students who are in their third year in 5 colleges and have experienced clinical practice. The students were satisfied with the term of clinical practice (70.4%) and the first factor influencing them in clinical practice was sincerity (45.1%), and the second was basic knowledge (19.8%). In the contents of clinical practice, 53.2% were satisfied but 43.3% of them showed negative responses because their practice was limited and they were simply assistants. 74.1% were satisfied after experiencing clinical practice and the first factor was improvement of understanding and interest in their major (65.9%) and the second was the gain of confidence (20.1%). Among anxieties in the clinical practice, a shortage of self-confidence (47.7%) was the highest. 81.3% of them wanted to maintain medical technologist's life continuously. It appeared that the more satisfied with their major, the more satisfied with the clinical practice (p<0.05). As a result, the students were satisfied with the clinical practice and fresh experience generally. But they were relatively unsatisfied with the practicality, and connection with the lecture. As a part of efforts to formulate an effective system for clinical practice, it is necessary to establish concrete goals and detail check lists to guide these students among professors, trainers and students.

  • PDF

대학생의 저염식이 지식, 태도, 행위에 대한 지역사회 중재효과 (Effect of Community Intervention on Knowledge, Attitude and Behavior of Low-salt Diet among College Students)

  • 정영해;우상준;조유향;박영희
    • 한국학교ㆍ지역보건교육학회지
    • /
    • 제18권1호
    • /
    • pp.57-68
    • /
    • 2017
  • Objectives: The purpose of the study was to evaluate the effect of community intervention on reducing salt intake among college students on their knowledge, attitude and practice of low-salt diet. Methods: A community intervention planned to increase college students' knowledge, attitude and practice of low-salt diet. The intervention comprised of 1 lecture on salt and health, 4 campaigns on low-salt diet, and 2 taste testing was carried out from March 24 to May 19, 2015. All the intervention was open to entire university while data was collected from a panel of convenient sample. We used the baseline data of 251 students, 226 students completed post-test. Post-test data on knowledge, attitude, and practice, blood pressure measurement, and urine salt test were collected on May 25 and 26 by trained nursing students and graduates. Baseline data were collected on March 17 and 18. Data were analyzed using IBM-SPSS 21.0 for t-test and ANCOVA. Results: Regarding a general characteristic and health behavior, there was statistically significant difference in living arrangement(p<0.001), amount of monthly allowance(p=0.005) and frequency of eating-out(p<0.001) between the two regions in this study. However, there was no statistically significant difference in gender, major, smoking, drinking and frequency of breakfast. Regarding a characteristic related to low-salt diet, there was statistically significant difference in diastolic blood pressure level(p=0.002), urine test(p=0.001). But there was no statistically significant difference in knowledge, attitude, practice of low-salt diet and systolic blood pressure. There was no statistically significant difference in their knowledge of low-salt diet(F=1.588, p=0.209), attitude(F=2.182, p=0.141), practice(F=3.507, p=0.062) and systolic blood pressure(F=1.723, p=0.191), diastolic blood pressure(F=1.552, p=0.214), urine test after a community intervention. Conclusions: Community intervention that does not have concrete target group doesn't seem to be effective on increasing knowledge, attitude and practice of the entire community, not even in university-a somewhat closed community. It is suggested to apply a target specific intervention in order to have efficient and effective outcome from a intervention.

  • PDF

형식적 과학교육의 부감점에 따른 비형식적 과학교육 매체로서의 과학보도 수용 태도 연구 (Influence of the Salience of the Formal Science Education on the Attitude toward Science Communication through the Mass Media)

  • 박승재;유준희
    • 한국과학교육학회지
    • /
    • 제19권2호
    • /
    • pp.275-292
    • /
    • 1999
  • 본 연구의 목적은 형식적 과학교육의 부각점과 과학보도 수용 태도를 조사하고, 형식적 과학교육의 부각점에 따른 과학보도 수용 태도를 분석하는 것이다. 형식적 과학교육의 외적 부각점은 특정한 학교 과학 교육의 구성요소가 부각되는 이유를 학교 과학교육의 구성요소 자체의 특징에 귀인하는 경우로, 형식적 과학교육의 내적 부각점은 응답자 자신의 믿음이나 인지적 활동에 귀인하는 경우로 정의하였다. 또한 해석이 긍정적인가, 부정적인가에 따라 긍정적인 부각점과 부정적인 부각점으로 구별하였다. 또한 과학보도 수용 태도는 과학보도에 대한 노출, 주목, 인지, 이해도, 신뢰도, 활용도의 여섯가지 범주로 이루어진다고 정의하였다. 이 정의에 따라 설문지를 개발하여 설문 조사를 실시하고 1,825명의 설문결과를 분석하였다. 형식적 과학교육에 대해 긍정적인 부각점은 초등학교과 중학교에서는 실험 수업이, 고등학교에서는 과학교사에 의해 주로 형성되는 것으로 나타났다. 부정적인 부각점은 초등학교과 고등학교에서는 강의식 과학 수업이, 중학교에서는 과학시험 및 성적에 의해 주로 형성되는 것으로 나타났다. 과학보도 수용 태도는 5점 척도 중 3점으로 약간 긍정적이라고 할 수 있으며, 과학보도에 대한 주목, 신뢰도 등이 다른 소범주보다 긍정적이 이었다. 전체적으로 학생보다 성인이 과학보도 수용 태도가 더 긍정적이었다. 과학보도 수용 태도를 결정하는데 영향을 크게 미치는 소범주는 과학보도에 대한 인지와 노출이었다. 상관분석 및 다중회귀분석 결과, 학교 과학교육의 외적 부각점보다 내적 부각점이, 그리고 좋아했던 시절의 과학시간의 부각점보다 좋아했던 시절의 과학시간의 부각점이 과학보도 수용 태도를 보다 많이 설명할 수 있다는 것을 알 수 있다.

  • PDF

간호이미지 향상 전략 방안 - 간호부서의 활동계획과 실시 및 평가 (A Study of Enhancing the Image of Nursing ; Action Plan, Implementation and Evaluation)

  • 전춘영
    • 대한간호
    • /
    • 제32권2호
    • /
    • pp.43-50
    • /
    • 1993
  • The purpose of this study was to develop a strategy for the promotion of the image of nursing. The study questions were; Do nurses have a proper self image\ulcorner What image of nursing do the public have\ulcorner It is thought that the prejudices that the public have about nursing personnel have to be eliminated in order to provide for better health care. Even though the public have misconceptions of prejudices, nurses have not paid much attention to them, nor sought ways to change them. This study was designated to make out a model project to improve the image of nursing held by the public. This study was a strategy building descriptive study. This study was oriented to a model project to improve the image of nursing. The subjects for the study were 650 nurses who were staff nurses. The study procedures were as follow ; First step ; a special action committe for nursmg image making was established of nine members who were divided into five subgroups. 2nd step ; a 1st workshop was held to improve self concept of nurses and to recognize them the necessity of nursing image development, a 2nd workshop was held to develop a conceptual framewrk for the action plan and for budget planning. 3rd step ; a master plan for a nursing image was developed and evaluated through discussion and presentation. 4th step ; lecture and role playing were used to further the development of a caring attitude in the nurse. 5th step ; a situation oriented video film was made and previewed the film is done for nurses and doctors, and lastly ; an academic symposium was held to redefine and reinforce the nursing image under the title of future directed nursing for Yonsei University, at this time three nurses were given awards for demonstrating a caring attitude in order to motivate nurses to develop a care oriented attitude.

  • PDF

협동학습이 일부 초등학생의 성교육에 미치는 효과 (Effects of Cooperative Learning Methods on Sex Education among Primary School Students)

  • 류정은;김윤신;김현숙
    • 한국학교보건학회지
    • /
    • 제25권1호
    • /
    • pp.122-132
    • /
    • 2012
  • Purpose: The purpose of this study is to determine the effectiveness of cooperative learner-centered methods of sex education. Methods: This study was carried out on 5th grade elementary school students in D-district. Nine classes were divided into 3 groups using each different teaching methods: group A (a cooperative learning), group B (a lecture) and group C (a control group for a comparison). The study period was from Oct. 17 to Dec. 2 in 2011. Both groups A and B received sex education lessons for 40 minutes for 4 weeks and were tested their sex knowledge and attitude to compare the differences. Results: The scores of sex knowledge for all three groups were increased and their sex attitude was increased as well. The points of sex knowledge between pre and post test in group A are greater than the group B's. Thus, the cooperative learning approach with Group A was more effective to improve student's sex knowledge. But the difference between the sex attitude scores was not statistically significant. Group A and B showed a positive improvement in both their sex knowledge and attitudes compared with the control group. Conclusion: This experiment shows that an active teaching methods is more effective to improve student sex knowledge than a passive approach. Thus, a cooperative learning method results in increases of both student's sex knowledge and interests in learning sex education. It needs to develop more diverse teaching methods and programs on sex education that are more systematic and tailored.

  • PDF

과학 탐구 능력 신장을 위한 과학 글쓰기 교수.학습 전략 개발 (The Development of Teaching and Learning Strategy for Improving Science Process Skills with Science Writing)

  • 배희숙;전영석;홍준의
    • 한국초등과학교육학회지:초등과학교육
    • /
    • 제28권2호
    • /
    • pp.178-186
    • /
    • 2009
  • The science writing is recognized for useful learning method to boost up scientific thinking for all class course as well as traditional lecture and experiment. Many researches say that science writing is helpful to extend students' science knowledge and scientific attitude. By the way, the researchers thought that science writing can also improve the science process skill if students participate in delicately organized learning program. In this study, we had contrived the teaching & learning strategy of science writing to improve science process skills. The learning program covers all field of Klopfer's process skills with various forms of writing; explaining writing, logical writing, critical writing, and creative writing. The learning program has been developed for 5th grade students in the regular classes in order to enhance science process skills as well as knowledge and scientific attitude. Not to miss any process skill or various kinds of writing, we used 3 dimensional frame. The axes of the frames are science process skills, forms of writing, and science curriculum contents. The students are given the final writing theme at the beginning of each chapter. They drill science process skills step by step during the classes, and have a chance to talk each other before the final writing. They practice writing skills from one sentence to full article by degrees. The effect of the program was examined by students' work and TSPS (Test of Science Process Skill). The result showed that 5th grade students had a meaningful progress in science process skills as well as knowledge and scientific attitude. we could confirm it with examining students' work in the class.

  • PDF