• 마케팅과학연구
• /
• 제11권
• /
• pp.183-207
• /
• 2003

항공사의 콜센터(Call Center)는 대표적인 수신전문 콜센터로 다른 어떤 요소보다 인적요소의 비중이 매우 큰 조직으로 최적화된 인력투입의 여부가 콜센터 운영의 성패를 가르는 가장 큰 변수라고 할 수 있다. 사례 항공사의 콜센터에서는 매시점별 투입인력의 양을 결정하고, 이를 충족시키기 위한 인력의 배치를 위해 여러 가지의 근무 형태(shift)를 설정하고 운영하고 있다. 그러나 이러한 일련의 과정이 업무 담당자의 경험을 바탕으로 하고 있어 최적의 인력투입 모델의 설계가 불가능하고 경우에 따라서는 비효율적인 인력투입의 사례가 발생될 가능성이 있다. 본 연구에서는 단위시간당 투입필요 인원수에 따라 근무조(shift)를 편성하기 위해 정수계획모델(integer programming model)을 설계하고 최적해를 구함으로써 효율적인 인력운영을 위한 과학적인 근무조(shift)편성 방법을 제시하였다.

• 한국지리정보학회지
• /
• 제21권4호
• /
• pp.81-90
• /
• 2018

사람과 사물, 장소 등 공간상의 모든 객체가 네트워크로 서로 연결되어 정보를 공유하는 '초연결 시대'가 점차 현실로 다가오고 있다. 이와 같은 정보통신 환경의 변화에 따라 공간정보도 중요한 도전에 직면해 있다. 정부는 자율주행자동차, 드론, 3차원 공간정보 등 '초연결'로 인한 공간정보의 사회적 수요에 부응하기 위해 노력하고 있지만 근본적인 대응책을 마련하지 못하고 있다. 초연결 시대가 필요로 하는 공간정보의 수요에 효과적이고 능동적으로 대응하기 위해서는 근본적인 변화를 이끌어 낼 수 있는 중장기 전략이 필요하다. 본 연구는 '초연결 시대'라는 커다란 패러다임의 변화에 직면한 공간정보의 미래 수요변화와 활용특성을 분석하고, 이를 기반으로 미래 사회의 공간정보 수요에 효과적으로 대응할 수 있는 전략을 모색하는데 목적이 있다.

• 한국마이크로전자및패키징학회:학술대회논문집
• /
• 한국마이크로전자및패키징학회 2004년도 ISMP Pb-free solders and the PCB technologies related to Pb-free solders
• /
• pp.201-209
• /
• 2004

As the European Community's Directive on the Restriction of Hazardous Substances in Electrical and Electronic Equipment banning lead (Pb) in electronics products will take effect on July 1, 2006, most electronics manufacturers will be commencing with volume production of Pb-free components by the middle of 2004. Electrodeposited pure tin finishes on electronic components are a leading contender to replace the industry standard tin-lead. Commensurate with this shift will be a somewhat steep learning curve as manufacturers adapt a variety of equipment and processes to contend with the issues surrounding this critical, industry-wide material conversion. Since the electrodeposited finish directly influences the critical reliability characteristics of the component itself, the nature of the Pb-free component finish must be well characterized and understood. Only through a thorough examination of the attributes of the electroplated tin deposit can critical decisions be made regarding component finish reliability. This paper investigates the properties of electrodeposited tin that may have an effect on component reliability, namely, grain structure (size and shape), oxide formation, tin whisker formation, and solderability. Data will be presented from laboratory and production settings, with the objective being to enable manufacturers to draw their own conclusions regarding previously established perceptions and misconceptions about electrodeposited tin properties.

• 한국전산구조공학회:학술대회논문집
• /
• 한국전산구조공학회 2003년도 가을 학술발표회 논문집
• /
• pp.509-516
• /
• 2003

In tile design of base isolation system for building and short-span bridge, shift of the natural period of the structure is main objective. But, most long-span bridges such as a cable-stayed bridges have a number of long-period modes due to their flexibility and small structural damping. thus the design concept of base isolation system for building and short-span brigde may be difficult to use directly to these structures. However, the effectiveness of LRB for cable-stayed bridges is indicated by Ali and Abdel-Ghaffar. In this study, the design procedure and guidelines of LRB for a seismically excited cable-stayed bridge are investigated. The design properties of LRB are chosen that the design index(DI) is minimized or little changed for variation of properties. This result show that the stiffer rubber and bigger lead core size are need to cable-stayed bridges. And the seismic performance of designed LRB is also investigated. The consequences show that the perforamnce of designed LRB is better than that of Naeim-Kelly mettled designning LRB for general building structures. Moreover, the design properties of LRB are researched to several diffrent dominant frequency of earthquake. The results present that the plastic and elastic stiffness of LRB are affected by the dominant frequency of earthquake.

• 유통과학연구
• /
• 제14권1호
• /
• pp.93-102
• /
• 2016

Purpose - The purpose of paper is studying the static and dynamic side for long-term memory storage properties, and increase the explanatory power regarding the long-term memory process by looking at the long-term storage attributes, Korea Composite Stock Price Index. The reason for the use of GPH statistic is to derive the modified statistic Korea's stock market, and to research a process of long-term memory. Research design, data, and methodology - Level shifts were subjected to be an empirical analysis by applying the GPH method. It has been modified by taking into account the daily log return of the Korea Composite Stock Price Index a. The Data, used for the stock market to analyze whether deciding the action by the long-term memory process, yield daily stock price index of the Korea Composite Stock Price Index and the rate of return a log. The studies were proceeded with long-term memory and long-term semiparametric method in deriving the long-term memory estimators. Chapter 2 examines the leading research, and Chapter 3 describes the long-term memory processes and estimation methods. GPH statistics induced modifications of statistics and discussed Whittle statistic. Chapter 4 used Korea Composite Stock Price Index to estimate the long-term memory process parameters. Chapter 6 presents the conclusions and implications. Results - If the price of the time series is generated by the abnormal process, it may be located in long-term memory by a time series. However, test results by price fixed GPH method is not followed by long-term memory process or fractional differential process. In the case of the time-series level shift, the present test method for a long-term memory processes has a considerable amount of bias, and there exists a structural change in the stock distribution market. This structural change has implications in level shift. Stratum level shift assays are not considered as shifted strata. They exist distinctly in the stock secondary market as bias, and are presented in the test statistic of non-long-term memory process. It also generates an error as a long-term memory that could lead to false results. Conclusions - Changes in long-term memory characteristics associated with level shift present the following two suggestions. One, if any impact outside is flowed for a long period of time, we can know that the long-term memory processes have characteristic of the average return gradually. When the investor makes an investment, the same reasoning applies to him in the light of the characteristics of the long-term memory. It is suggested that when investors make decisions on investment, it is necessary to consider the characters of the long-term storage in reference with causing investors to increase the uncertainty and potential. The other one is the thing which must be considered variously according to time-series. The research for price-earnings ratio and investment risk should be composed of the long-term memory characters, and it would have more predictability.

• Computers and Concrete
• /
• 제21권5호
• /
• pp.495-504
• /
• 2018

The possibility of earthquakes in vulnerable regions indicates that efficient technique is required for seismic protection of buildings. During the recent decades, the concept is moving towards the insertion of base isolation on seismic prone buildings. So, investigation of structural behavior is a burning topic for buildings to be isolated in base level by bearing device. This study deals with the incorporation of base isolation system and focuses the changes of structural responses for different types of Lead Rubber Bearing (LRB) isolators. A number of sixteen model buildings have been simulated selecting twelve types of bearing systems as well as conventional fixed-base (FB) scheme. The superstructures of the high-rise buildings are represented by finite element assemblage adopting multi-degree of freedoms. Static and dynamic analyses are carried out for FB and base isolated (BI) buildings. The dynamic analysis in finite element package has been performed by the nonlinear time history analysis (THA) based on the site-specific seismic excitation and compared employing eminent earthquakes. The influence of the model type and the alteration in superstructure behavior of the isolated buildings have been duly assessed. The results of the 3D multistory structures show that the lateral forces, displacement, inertia and story accelerations of the superstructure of the seismic prone buildings are significantly reduced due to bearing insertion. The nonlinear dynamic analysis shows 12 to 40% lessening in base shear when LRB is incorporated leading to substantial allowance of horizontal displacement. It is revealed that the LRB isolators might be potential options to diminish the respective floor accelerations, inertia, displacements and base shear whatever the condition coincides. The isolators with lower force intercept but higher isolation period is found to be better for decreasing base shear, floor acceleration and inertia force leading to reduction of structural and non-structural damage. However, LRB with lower isolator period seems to be more effective in dropping displacement at bearing interface aimed at reducing horizontal shift of building structure.

• Bulletin of the Korean Chemical Society
• /
• 제27권3호
• /
• pp.377-380
• /
• 2006

The semiconductor PbS nanobelts (width 50-120 nm and length over 3 $\mu$m) were self-assembled in a simple reverse micelle solvent system containig the surfactant of polyoxyethylene (9) dodecy ether $(C_{12}E_9)$. The nanobelts synthesized were found to possess cube galena poly-crystal structure with high purity when analyzed by ED and X-ray diffraction. Significant “blue shift” from bulk material was observed on the PbS nanobelts using photoluminescence and UV-Vis spectroscopy. A mechanism involving the possible formation of nanobelts based on surfactant template was also proposed.

• 대한전기학회:학술대회논문집
• /
• 대한전기학회 1991년도 하계학술대회 논문집
• /
• pp.623-626
• /
• 1991

Crucial to the success of the vector control scheme without speed sensor is up to computing instantaneous position of the rotor flux. In tracing this flux depending on the machine parameter, variations of those factor lead to the non-linear charlcteristic between I/O value and decrease overall efficiency of the vector control scheme. This paper, using recursive least square method estimating instantaneous value of the machine speed and parameter from the shift of current and voltage, proposes an algorithm for compensating the I/O error of the scheme.

• 한국정밀공학회지
• /
• 제9권1호
• /
• pp.126-136
• /
• 1992

In this paper, a simple structured feedback compensation scheme for a electro-hydraulic servo system to keep the response characteristics unchanged regardless of the load variation is proposed. In electro-hydraulic servo system, servovalve is most important control element. But the relation between input corrent and output flowrate of the servovalve has properties as follows; firstly, in spite of constant input current, output flowrate decreases as load pressure increases, secondly, according to frequency response of typical servovalve, the characteristics of gain and phase shift is something like 2'nd order system. Load pressure feedback compensation method has been applied to eliminate the first influence, the second influence has been improved by phase lead compensation method. As a result of above compensation methods, regardless of variation load condition, spring and inertia load, the compensation scheme has been verified to be effective within the range of frequency less than 25Hz by static response and dynamic response in time domain and frequency domain through experiments.

• Journal of Electrical Engineering and Technology
• /
• 제3권1호
• /
• pp.130-134
• /
• 2008

The increasing size of very large scale integration (VLSI) circuits, high transistor density, and popularity of low-power circuit and system design are making the minimization of power dissipation an important issue in VLSI design. Test Power dissipation is exceedingly high in scan based environments wherein scan chain transitions during the shift of test data further reflect into significant levels of circuit switching unnecessarily. Scan chain or cell modification lead to reduced dissipations of power. The ETC algorithm of previous work has weak points. Taking all of this into account, we therefore propose a new algorithm. Its name is RE_ETC. The proposed modifications in the scan chain consist of Exclusive-OR gate insertion and scan cell reordering, leading to significant power reductions with absolutely no area or performance penalty whatsoever. Experimental results confirm the considerable reductions in scan chain transitions. We show that modified scan cell has the improvement of test efficiency and power dissipations.