• 제목/요약/키워드: Large Retail Stores

검색결과 97건 처리시간 0.023초

대형할인점의 고객만족도를 위한 구조적 관계 모형 연구 (Structural Relation Model on Customer Satisfaction of Biggest Discount Retailers)

  • 최락인
    • 한국컴퓨터정보학회논문지
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    • 제20권2호
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    • pp.221-229
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    • 2015
  • 본 논문에서는 대형할인점의 유통구조 개선을 위해서 대형할인점의 광고와 판촉, 매장관리, 상품품질이 고객만족도에 어떤 영향을 미치는지를 실증적으로 규명하여 그 구조적 관계 모형을 제안하고자 한다. 이를 실증적으로 규명하기 위하여 수도권 대형할인점을 이용하는 고객을 대상으로 설문조사를 실시하여 SPSSWIN 18.0과 AMOS 18.0을 활용한 분석을 통하여 구조적 대안 모형을 제시하였다. 분석결과로는 첫째, 매장관리가 상품품질에 유의한 영향을 미치는 것으로 고객들은 인식하고 있었다. 넓고 깨끗한 매장을 통하여 상품품질에도 신뢰를 나타낸 것으로 보인다. 둘째, 매장관리가 고객만족에 유의한 영향을 주었으며, 매장의 청결성과 분위기, 편리한 주차시설, 교통수단의 편의성 등이 고객만족에 영향을 미쳤다. 셋째, 광고판촉은 매장관리나 상품품질 및 고객만족에는 유의한 영향을 미치지 않은 것으로 나타났다. 이러한 결과를 통해 알 수 있듯이 광고판촉보다는 매장관리와 품질관리 등 물리적 환경과 질 좋은 상품 및 서비스의 개선이 더욱 고객의 만족을 높여주며 고객의 재방문에 좋은 영향을 미친다고 할 수 있다.

특약매입과 콘사인먼트 비교분석 (A Comparative Analysis of Teukyakmeip and Consignment)

  • 김동호;김성수;정명희;윤명길
    • 유통과학연구
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    • 제12권4호
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    • pp.5-9
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    • 2014
  • Purpose - The purpose of this study was to compare and contrast the applicability and effectiveness of both teukyakmeip contracts of Korea and consignment contracts of the United State to demonstrate the effectiveness and practicability of teukyakmeip in Korea. These are popular contract agreements between large retailers and their suppliers and vendors. In recent years, teukyakmeip was critically examined and scrutinized by the politicians, the media, and the public of Korea. Consequently, this paper focusesheavily on identifying and analyzing different types of contract agreements between large retailers and their suppliers that currently exist in Korea and compares and contrasts those analyzed contract agreements with teukyakmeip. The article also comparesand contrasts teukyakmeip with the consignment agreements of the United States to identify similarities and differences. Research design, data, and methodology - This study is a descriptive study and has used personal interviews to collect and analyze the data. This study also fits the definition of the case study wherein it is entirely focused on investigating a real-life event: analyzing and examining contract agreements in the distribution industry. Both randomly selected management and vendor representatives from the three major department stores, Lotte, Hyundai, and Shinsegae, in Korea were interviewed between July and September 2013. The analysis of the consignment agreement was conducted based on existing secondary data. Results - Although the evidence of the abuse of teukyakmeip and consignment by large retailers from both countries clearly exists, the findings suggestthat both contract agreements would remain as the most relevant and effective legal contracts between large retailers and their suppliers. Based on the comparisonanalysis of teukyakmeip and consignment, both contracts indicated that suppliers are fully responsible for inventory and inventory management. If sales person is necessary for promoting special product, then suppliers are responsible for providing a sales person and their wages under both contracts. However, American department stores, those located outside urban area, tend to use their own employees to perform special product and sales promotion. The retailersare fully responsible for any interior or floor design or redesign of the retail store to accommodate the products from vendors under consignment; however, both suppliers and retailers share the cost of designing and redesigning the interior to accommodate vendors'products under teukyakmeip. Suppliers are responsible for pricing and supplying the quantity of the products under both agreements. Both contracts allow special sales commission as long as vendors agreed. Vendors use this special commissionto introduce their new products or apply market penetration strategy. Conclusions -The findings of this study showed the changing pattern of contract agreements between large retailers and their suppliers from both countries. Furthermore, this study evidently generated policy implications of teukyakmeip which recently became the major social issue in Korea and attracted many policymakers to gain political points by criticizing the teukyakmeip system and the large retailers. The findings of the study would be valuable to policy makers in making appropriate decisions and to large retailers and vendors in making beneficial agreements. The major implication of this study is that teukyakmeip and consignment agreements include very similar or almost identical characteristics, and they are popular among department stores and suppliers. The issue of abolishing teukyakmeip in Korea needs to be examined cautiously because teukyakmeip is the best one available at the moment, and the study suggests that no one benefits from abolishing this system.

SELECTION OF BUS TRANSPORTATION ROUTES FOR REVITALIZATION OF DOWNTOWN CITY BY USING GIS

  • Imaoka, Yoshiko;Gotoh, Keinosuke
    • 대한원격탐사학회:학술대회논문집
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    • 대한원격탐사학회 2006년도 Proceedings of ISRS 2006 PORSEC Volume II
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    • pp.732-735
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    • 2006
  • Downtown cities in Japan are facing sharp fall in customers and continued shut down of shops due to decrease of population, increase in family cars and flowing of customers into the suburban large-scale retail stores. Omura City in Nagasaki Prefecture, Japan is no exception to this. For the revitalization of the downtown, many actions have been taken to open the vacant shops. However, transportation problem is the most important one to be solved for the citizens including the elderly people having difficulty in movement. Accordingly, this study was aimed at the revitalization of the downtown by substantiality public transportation. We have attempted to develop routes from the view-point of convenience by using Analytic Hierarchy Process (AHP) and Geographic Information Systems (GIS). As a result of the study, we were able to select three bus transportation areas by incorporating qualitative factors into the analysis. Finally, the study concluded that, revitalization activities of the downtown city itself is required in addition to re-structuring of bus transportation system for the revitalization of the downtown city.

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Microbiota Analysis and Microbiological Hazard Assessment in Chinese Chive (Allium tuberosum Rottler) Depending on Retail Types

  • Seo, Dong Woo;Yum, Su-jin;Lee, Heoun Reoul;Kim, Seung Min;Jeong, Hee Gon
    • Journal of Microbiology and Biotechnology
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    • 제32권2호
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    • pp.195-204
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    • 2022
  • Chinese chive (Allium tuberosum Rottler) has potential risks associated with pathogenic bacterial contamination as it is usually consumed raw. In this study, we investigated the microbiota of Chinese chives purchased from traditional markets and grocery stores in March (Spring) and June (Summer) 2017. Differences in bacterial diversity were observed, and the microbial composition varied across sampling times and sites. In June, potential pathogenic genera, such as Escherichia, Enterobacter, and Pantoea, accounted for a high proportion of the microbiota in samples purchased from the traditional market. A large number of pathogenic bacteria (Acinetobacter lwoffii, Bacillus cereus, Klebsiella pneumoniae, and Serratia marcescens) were detected in the June samples at a relatively high rate. In addition, the influence of the washing treatment on Chinese chive microbiota was analyzed. After storage at 26℃, the washing treatment accelerated the growth of enterohemorrhagic Escherichia coli (EHEC) because it caused dynamic shifts in Chinese chive indigenous microbiota. These results expand our knowledge of the microbiota in Chinese chives and provide data for the prediction and prevention of food-borne illnesses.

백화점 특약매입 거래에서 판매수수료의 결정요인 : 거래비용, 힘-의존이론과 자원기반이론의 통합적 관점 (Determinants of Department Store Sales Commissions Under Consignment Contracts: An Integrated Perspective)

  • 이호택;염민선;서헌주
    • 유통과학연구
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    • 제13권11호
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    • pp.47-58
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    • 2015
  • Purpose - This study aims to seek determinants of department store sales commission rates under consignment contracts based on transaction cost theory, the power-dependence view, and the resource-based view. A consignment contract is a unique contract where the retailer, over a given period, takes possession of goods owned by a supplier, promotes the sales of these goods, and receives a profit share from their sales. Under this contract, the supplier owns the goods until they are sold. In department stores in South Korea, over 70% of overall sales comes through consignment contracts. In other words, this is the most popular contract agreement between large retailers and vendors in South Korea. Consignment contracts yield high profits to department stores with minimal sales uncertainty, stock cost, and marketing investment. Many suppliers believe the consignment contract commission rates are too high. However, department stores disagree. They state that the commissions are not high as they generate new value for the suppliers by accumulating up-to-date merchandise and supporting various marketing programs on their behalf. Recently, consignment contracts have been critically examined and scrutinized by politicians, mass media, and the public of Korea. This study further intends to derive implications reflecting both buyer and seller perspectives as well as offer insights to policy makers in making appropriate decisions. Research design, data, and methodology - To verify the proposed research model and test hypotheses, the authors selected 164 suppliers, which currently have relationships with department stores. This study carefully investigated the reliability, content validity, convergent validity, and discriminant validity of the proposed model. The data were analyzed using SPSS 18.0 and AMOS structural equation modeling program Results - For the transaction cost theory and the power-dependence view, the results indicated that product diversity and demand volatility had a positive impact on the sales dependence on a department store. Dependence in turn had a positive effect on the sales commission under the consignment contract. Based on the resource-based view, the department store's marketing capability, the supplier's perception toward merchandising, and supporting activities could enhance the department store's channel leadership in the buyer-seller relationship. Subsequently, the channel leadership had a positive effect on the sales commission. However, product complexity had no relationship with department store dependence. Conclusions - This is the first empirical research that investigates the determinants of sales commissions under consignment contracts in the domestic retail industry. This study reveals several theoretical and practical implications for both marketing scholars and marketers. In terms of theoretical implication, this study integrated and enlarged certain theoretical background, such as transaction cost theory, the power-dependence view, and the resource-based view, to explain the determinants of sales commissions under consignment contracts that include sales revenue. From a business management viewpoint, this research offers useful insights for policy makers by applying two different perspectives, both the manufacturer and the retailer, in terms of the sales commission issue under a consignment contract.

국제 비교를 통한 소매업 소상공인 현황과 정책적 시사점 (Policy Study on Korean Retail Micro Business)

  • 서용구;김숙경
    • 한국유통학회지:유통연구
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    • 제17권5호
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    • pp.39-57
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    • 2012
  • 한국에서 소매업은 소상공인 및 자영업 비중이 매우 높아 공급과잉 및 과당경쟁으로 인한 경영 악화 문제가 첨예하게 발생하고 있을 뿐만 아니라 대형마트 및 기업형 슈퍼마켓(Super Supermarket; SSM), 편의점 등 기업형 유통의 확대 등으로 위기가 심화되고 있다. 이에 더하여 최근에는 상당기간 지속되고 있는 경기침체로 인해 부실 위험성이 더욱 커지는 문제까지 직면하고 있다. 소상공인 및 자영업의 경영악화 및 그로 인한 상당한 규모의 비자발적 퇴출은 막대한 사회적 비용을 초래할 수 있다. 한국의 소매업 자영업 비중은 국제 비교를 통해 보더라도 매우 높은 수준이다. 이는 OECD 평균과 비교해보거나, 개별 국가 중에서는 유럽 및 미국 등 서방국가에 비해 경제발전 과정 및 문화와 환경 측면에서 우리나라와 유사한 측면이 많은 일본과 비교해 보더라도 상당히 높은 수준이며, 또한 산업구조도 매우 영세한 편이다. 우리나라 소매업에서 생계형 자영업의 공급과잉으로 인한 경영 악화 문제는 향후 베이비붐 세대의 은퇴로 인해 더욱 심화될 것으로 전망된다. 이에 본 연구에서는 국내 소매업 소상공인 현황 분석 및 국제 비교 분석을 수행하고, 이에 기초하여 자영업의 유입 및 퇴출 관리 방안을 제안한다. 구체적으로 베이비붐 세대에 대한 퇴직지원 프로그램 강화, 퇴출의 용이성 제고, 정책자금 흐름의 재구성 등 세 가지 정책 방안을 제안한다.

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首都圈地域 小賣業 經營의 空間的 變容 (Spatial Changes in the Business Organization of Retailing in the Seoul Metropolitan Area)

  • 한주성
    • 대한지리학회지
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    • 제31권1호
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    • pp.19-37
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    • 1996
  • 대도시권내 소매업의 지역구조 변화를 이해하기 위하여 우리나라에서 소매업의 규모가 가장 큰 수도권지역 소매업 경영의 지역적 변화형태를 고찰한 결과 다음과 같은 점이 밝혀졌다. 1979~1991년 사이에 연간판매액에 의한 소매업의 업종구성 변화는 <종합 소매업>과 <개인 운수장비 소매업 및 주유소 운영업>의 구성비가 매우 높아졌다. 그리고 소매업의 경영상의 변화는 개인 경영조직이 탁월해지고, 종사자의 常傭化가 많이 나타났다. 주성분 분석에 의한 수도권지역 소매업의 주된 경영성분은 1. 소매업의 대규모화와, 2. <섬유, 의복, 신발 및 의복 악세사리 소매업>, <가구, 철물 및 가정용품 소매업(가전제품 포함)>, <장신구 및 시계 소매업>의 법인 조직화와 상용 조사자의 고용화이다. 소매업 경영의 유형변화를 보면, 1979년에는 섬유, 의복, 신박 및 의복 악세사리 소매업, 가구, 철물 및 가정용품 소매업(가전제품 포함), 장신구 및 시계 소매업의 법인 조직화와 상용 종사자의 고용화, 달리 분류되지 않은 일반 소매업의 대규모 소매업의 법인 조직화가 다소 이루어졌으나, 1991년에는 소매업의 대규모화가 이루어진 것이다. 이러한 경영변화를 나타내는 지구는 서울시와 그 위성도시 및 경기도의 남동부지역이다. 또 1979년에 섬유, 의복, 신발 및 의복 악세사리 소매업, 장신구 및 시계 소매업, 달리 분류되지 않은 일반 소매업의 대규모 소매업의 법인 조직화가 다소 이루어진 것에서, 1991년에는 개인 운수장비 소매업 및 주유소 운영업의 상용 종사자의 고용화가 이루어졌다. 이러한 변화를 나타내는 지구는 경기도의 동부와 북부지역이다. 따라서 우리나라 수도권지역 소매업 경영의 변화형태는 1979년에 일부 소매업이 법인 조직화와 상용 종사자의 고용화가, 1991년에는 소매업의 대규모화와 개인 운수장비 소매업과 주유소 운영업의 종사자 고용화가 나타난 점이다.

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SPA 브랜드의 마케팅 성공요인 탐색 -근거이론을 중심으로- (Exploratory Study on the Success Factors of SPA Brands from Marketing Perspectives -Based on Grounded Theory-)

  • 김경란;양수진
    • 한국의류학회지
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    • 제39권2호
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    • pp.190-203
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    • 2015
  • The fashion industry has been rearranged by Global SPA brands (like ZARA and H&M), which are powerful retailers that integrate the value chain ranging from manufacturing to sales. SPA brands can offer good quality of clothing at a reasonable price by cutting the margin between the supply chain. They are also called fast fashions since they make expedited efforts to respond to market trends and consumers. Despite the slow growth of the fashion industry in Korea, as global SPA brands rapidly expand market share, traditional fashion companies have launched several SPA brands such as MIXXO and SPAO (E-LAND), 8SECONDS (CHEIL INDUSTRIES). The few academic studies on this subject are focused on the analysis of secondary data such as news and books. The current research is qualitative and empirical attempts to explore the success factor of SPA brands with analysis of 1:1 in-depth interviews with experts who have worked for global SPAs such as Uniqlo, H&M, and ZARA, based on the grounded theory. The main phenomenon was shown to be that global SPA brands were popular since they offer a variety of products with a large assortment at reasonable and cheap prices in a large scale and multifunctional retail store. Most of them displayed main phenomena that can be realized due to the purchasing cycle of clothing that is shorter with consumers' regarding clothing as consumables. Global SPA brands had three types of marketing strategy: sellable product, sales strategy according to consumer response, and multifunctional stores. Each global SPA brand developed marketing strategies based on core competency and national conditions. The three success factors shorten the consumer decision making process of clothing. This study concludes with implications for practitioners of SPA brands born in Korea.

농촌 노인 생활인프라 접근성의 지역 간 격차 - 생활편익시설을 중심으로 - (Disparity of Access to Neighborhood Facilities for the Elderly in Rural Areas - Focusing on Community Facilities -)

  • 김현중;황정임;최윤지
    • 농촌지도와개발
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    • 제22권2호
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    • pp.159-173
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    • 2015
  • The purpose of this study was to identify the conditions of neighborhood facilities for the elderly, paying special attention to the accelerated aging phenomenon in rural areas of Korea. We contrived a new index to measure spatial accessibility for people aged over 65 years, and we analyzed spatial accessibility by focusing on community facilities: public bath facilities, beauty shops, rural public facilities, markets, big stores, and large-scale retail shops. The most outstanding spatial accessibility among community facilities was found with the rural public facilities thanks to governmental installing adequate facilities in the past, followed by the beauty shops and the public bath facilities. In contrast, spatial accessibility of the markets was in the lowest. Spatial accessibility of community facilities for the elderly exhibited high variability among the rural areas. We confirmed significant inequality of spatial accessibility in all facilities we studied. The areas that had better spatial accessibility diverse combinations of the facilities. The areas that had worse spatial accessibility were, on the whole, consistent with traditional undeveloped regions. In the near future rational planning of facilities will be needed to supply adequate accessibility in targeted areas which currently had low accessibility. In order to improve the spatial accessibility of neighborhood facilities, the most essential factor is to take into account the geographical distribution patterns of rural settlements.

파이프라이닝 기법을 적용한 USN 물류관리 시스템 효율성 향상에 관한 연구 (A Study on Efficiency Improvement of USN Logistics Management System applied Pipelining Techniques)

  • 김석수;정성모
    • 한국산학기술학회논문지
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    • 제10권6호
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    • pp.1214-1219
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    • 2009
  • USN(Ubiquitous Sensor Network) 기술이 발전하면서 다양한 분야에서 이를 활용하기 위한 연구들이 활발하게 진행되고 있다. 특히 물류관리 분야에서의 연구가 활발히 진행되고, 세계적인 대형마트 및 대형 물류 창고 등과 연계되어 실제 적용되고 있다. 이렇게 활용도가 높아지고 있는 USN 기술이지만, 완벽하게 실시간으로 데이터처리를 하기란 쉽지 않다. 수천, 수만 개의 센서를 사용하는 초대형 물류창고와 같이 대량의 데이터 값이 오차 없이 수집되어야 하는 분야의 경우, 기존의 데이터처리 방식으로는 실시간 데이터를 수집의 효율성이 낮을 수밖에 없다. 이와 맞물려 하드웨어의 고속화는 이루어졌지만, 소프트웨어적 구현이 미미한 현재, 이러한 문제점을 해결하기 위하여 파이프라인 기법을 통한 소프트웨어 고속화를 실현 시키는 것이 관건이다. 따라서 본 논문에서는 파이프라이닝 기법을 적용하여 물류관리 시스템의 실시간 데이터 수집의 효율성을 높이고 값의 오차를 줄일 수 있는 USN 물류관리 시스템을 제안하였다.