• 의료법학
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• 제15권2호
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• pp.195-223
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• 2014

Nurses are medical care providers most closely associated with the national health. Their works are subdivided and specialized, and it is such a factor making nurse's role more important, and with the appearance of specialized nurses, they have secured a position as an independent medical care provider. As the domain of nurse's service becomes broader, there are more accidents and disputes related to nurses. However, there are not many studies conducted on such problems, and even when medical disputes take place related to nurses, the court does not make consistent judgments as a matter of fact. Besides, as the ambiguity of nurse's range of service and the lack of nursing workforce work as a factor causing nurse's medical malpractice, more legal discussions and studies are required to seek proper solutions to such problems. Thus, as a plan to clarify legal issues likely to occur due to nurse's medical practice, this study classified nurse's work into medical assistance practice and other jobs based on their own independent judgments, and proposed establishing concrete regulations on the range of their work, while reviewing common problems extracted from precedents related nurse's medical malpractice. Moreover, while examining Japanese precedents related to the Act of Medical Service Personnel, Nurses and Midwives, which is the sole act of nurses in Japan, this study reviewed the necessity of revising the present nurse-related regulations in Medical Service Act, or enacting a sole act of nurses.

• 한국병원경영학회지
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• 제14권1호
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• pp.123-144
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• 2009

Recently, a long strike by hospital labor union emerged as a serious social issue. During the Worldcup Games in June, 2002, labor strikes broke up at 'C', 'K' and other hospitals, and in 2007, 'Y' hospital suffered much from a strike. Such series of extreme labor disputes have awakened people of importance of a more stable labor-management relationship for the medical institutions responsible for people's health than any other business organization. The purpose of this study was to examine the labor-management disputes at 'Y' hospital in 2007 and 'C' and 'K' hospitals in 2002. The results of this study can be summarized as follows; First, requests of the labor union such as pay raise, reemployment of the irregular workers as regular employees and participation of the labor union in personnel affairs are the long-held or core issues suffered by the medical institutions. Such issues are not independent from each other but complicated with each other surrounding the pay raise. Accordingly, it is not easy to determine the genuine bone of issue for labor-management disputes. Second, the model type of disputes between labor and management at medical institutions may be strike. However, it is conceived that the type of disputes would be subject to change as the essential medical service area system began to be operated since 2008. Third, the common characteristic of the labor strike among the 3 sample hospitals was occupation of the hospital lobby for a sit-in strike to maximize the negative effects of strike. Article 42 (Prohibition of Violence) of Labor Union and Labor Relation Coordination Act prohibits occupation of production or other important business facilities. In addition, since Ministry of Labor interprets that the hospital lobby belongs to the important business facilities enumerated by Article 42 of the above act, occupation of the hospital lobby for a sit-in strike may be too controversial to be admitted as a fair act of labor dispute when its legitimacy should be judged. Fourth, the counter-measures taken by the hospitals against the strike were observance of the principle 'no labor no pay,' closure, legal action, accusation, claim for recovery of damage, provisional seizure, disciplinary punishment, etc., but the principle of 'no labor, no pay' was not applied in a fair manner by 'C' and 'K' hospitals. However, 'Y' hospital applied this principle thoroughly to the strike; the hospital conduced to correction of the wrong labor-management relationship by refusing inclusion in the labor collective agreement of a provision about payment of wage during the period of strike or labor union's request to that effect during a strike. In addition, 'Y' hospital took an effective measure to end the strike earlier by notifying the labor union of cancellation of the collective agreement and banning the unionists from entering the hospital.

• Journal of Oral Medicine and Pain
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• 제32권1호
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• pp.9-33
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• 2007

치의학계에서는 의료사고를 일으킬만한 중환자나 응급환자의 빈도가 상대적으로 낮아 의료분쟁에 휘말리는 경우가 적었으나 요즈음은 의료분쟁이 증가하고 있는 추세이다. 치과진료의 특성상 항상 보조인력이 한, 두명씩 치과의사의 진료를 도와주어야 하고, 치과의사의 의료사고로 인해 의료분쟁으로 발생하는 경우도 있지만 의료법에서 정한 치과 보조인력의 진료영역에서 의료사고 및 분쟁이 발생할 수 있다. 또한 의료기관의 친절도, 서비스 불만 등 진료외적인 요인은 치과 보조인력의 역할을 무시할 수 없다. 본 연구는 2006년 현재 종합병원, 치과병원 및 의원에서 치과진료 보조업무를 하고 있는 치과위생사를 대상으로 설문조사를 하였다. 회수된 275명의 설문분석을 통하여 응답자에 관한 기본적인 자료조사 및 환자의 불평, 불만 및 의료분쟁 경험도와 함께 의료관계법의 이해도를 측정하고, 치과진료 및 의료분쟁에 대한 전반적인 의식성향을 비교분석하여 다음과 같은 결과를 얻었다. 1. 설문응답자 중에서 향후 의료사고 및 분쟁이 발생할지도 모른다는 불안감 또는 의구심을 어느 정도 가지고 있는 경우가 274명 중 251명(91.3%)이었다. 2. 치과위생사의 업무, 진료에 대한 환자의 불평, 불만 경험률은 29.5%(81명)으로 나타나 치과관련 의료분쟁의 원인이 될 수 있는 것으로 조사되었다. 3. 전체유형별 항목에 따른 환자의 문제제기 건수를 보면 직접적인 진료행위와 관련된 문제보다 불친절 및 진료비 등의 진료이외의 문제 제기가 1805건 중 349건(19.3%)으로 가장 높게 나타났다. 4. 세부유형별 항목에 따른 환자의 문제제기 건수를 보면 환자가 치료와 관련하여 충분한 사전설명이나 동의를 구하지 않았다고 문제시 한 경우가 1805건 중 129건(7.1%)으로 가장 높았다. 5. 치과위생사가 스케일링 시술 후 환자 진료기록부에 기록하는 경우는 267명 중 252명(94.4%)으로 나타났으나, 스케일링 시술 후 주의사항 설명 사실을 진료기록부에 기록하는 경우는 55명(20.8%)에 불과했다. 6. 치과진료에 있어서 환자가 언급하지 않으면 특별히 전신질환 유무를 조사하지 않는 경우가 6명(2.2%)으로 조사되었다. 7. 환자 진료와 관련되어 응급상황 발생 시 응급조치를 시행할 수 있다고 생각하는 치과위생사는 104명(38.0%)으로 조사되었다. 8. 근무지에 응급상황 발생 시 조치에 필요한 장비 및 약품을 구비해둔 경우는 115명(41.8%)으로 나타났다. 9. 의료분쟁 발생 시 문제해결에 있어 의무기록이 중요한 역할을 한다고 응답한 경우는 268명(97.81%)으로 나타났다. 10. 의료분쟁 시 문제해결에 있어서 치료 전 설명 및 동의의 의무의 이행 여부가 중요한 역할을 한다고 응답한 경우가 272명 (99.3%)으로 나타났다. 11. 의무기록의 의무보관연도가 10년이라고 옳게 응답한 경우는 160명(58.4%)에 불과했다. 12. 치과위생사의 업무를 벗어난 파노라마사진 촬영을 해도 된다고 응답한 경우가 124명(45.3%), 치경부 레진수복을 해도 된다고 응답한 경우가 71명(25.9%), 유치발치를 해도 된다고 응답한 경우가 37명(13.5%)으로 나타났다. 13. 환자의 비밀누설 금지와 관련하여 환자의 상태를 다른 사람에게 이야기하는 것은 큰 문제가 되지 않는다고 응답한 경우가 24명(8.8%)으로 나타났다. 14. 의료분쟁의 예방 및 대책에 관한 교육의 필요성에 대해서 272명(99.3%)이 필요하고, 167명(61.0%)이 시급하다고 답하였다. 15. 재학 중 의료분쟁의 예방 및 대책에 관한 관련교육을 수료한 적이 없다는 경우가 186명(64.2%), 졸업 후 의료분쟁의 예방 및 대책에 관한 보수교육을 수료한 적이 없는 경우가 212명(77.4%)으로 나타났다. 16. 향후 의료분쟁이 증가할 것으로 생각된다는 응답은 256명(93.4%)이었고, 그 원인으로는 83.3%가 인터넷, 방송 등의 매체를 통한 정보습득 기회의 확대를 꼽았다. 이상의 결과를 종합해보면 치과위생사와 관련한 환자의 불평, 불만 및 분쟁도 경험률이 응답한 치과위생사의 29.5%를 차지하고 있으며, 의료법에서 정한 의료인의 의무와 치과위생사의 직무범위에 대한 인식이 부족한 것으로 조사되어 앞으로 의료분쟁이 더욱 증가할 수 있는 가능성을 내포하고 있다. 그러므로 주의의무, 설명 및 동의의무 등의 의무를 다함은 물론, 이에 대한 인식을 제고하여야 하며, 의료법과 의료분쟁에 대한 예방 및 대책과 관련된 교육기회를 확대하여야 할 것이다.

• 한국중재학회지:중재연구
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• 제31권2호
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• pp.119-135
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• 2021

South Korea has the most advanced technology in the Fourth Industrial Revolution era because of its high-speed Internet commercialization. However, the industry is shrinking due to its various regulations in building and its utilization of personal information as big data. Currently, South Korea's personal data utilization business is in its early stages. In the era of the 4th Industrial Revolution, it is difficult for startups to use data. There are various causes here. Above all, legal regulations to protect personal information are emphasized. This study confirms that transactions of personal medical records through My Data can be made. Moreover, it confirms that there is a need for a mediating role between stakeholders. This study lacks statistical access in the process of performing stakeholder roles. However, personal medical records will be traded safely in the future, and new subjects will enter the market. Furthermore, the domestic bio-industry will develop. Through this study, various problems were derived in establishing Medical MyData in Korea. Moreover, it looks forward to continuing various studies in the health care sector in the future.

• 한국병원경영학회지
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• 제11권1호
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• pp.1-30
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• 2006

According to the available data, in these days, the number of medical accidents and disputes have significantly increased since 1990 in Korea. From this aspect, a variety of approaches and efforts to solve these problems is needed before it is too late. This study intended to identify the thoughts of patients who are directly connected with medical accidents and disputes and then to consider reasonable settlement methods of the increasing disputes. For achieving the purpose of this study, the self-administerd questionnaire was conducted with 450 out-patients who visited three university hospitals, five small and medium-sized hospitals, and ten clinics in Seoul from June 13 to 17, 2005. Incomplete questionnaires were omitted and 410 respondents(91%) were included for the analysis of this study. Each section of the survey was composed of six categories such as the recognition of malpractice, a compensation system about no-fault medical accidents, the recognition of the judgement of medical accidents in court, reasonable settlement of medical accidents, reasons of lawsuit, and the need of the medical dispute settlement organization. The major results of this study were as follows. First, more than half of the respondents, 51.9 percent, worry about malpractice. And many respondents think malpractice causes their symptoms to persist or become worse, and also some respondents think that the doctor's prescription changed too frequently. Second, as for a compensation system about no-fault medical accident, 55.7 percent of the respondents insist that a proper compensation for suffering patients or their families should be provided. And also as for the responsibility of compensation, respondents think joint compensation of both the medical institution and the government is needed foremost, followed by the medical insurance company and finally by the medical institution. The government as well as the related institutions should take responsibility for malpractice accidents for which the doctor is not responsible. Third, as for the acknowledgment of medical accident judgements by the court, 32.8 percent of respondents think that it is best to compromise with a medical institution, followed by lawsuit(26.2%), the assistance of civil organization(23.2%), and a powerful physical protest(7.6%). Fourth, as for the lawsuit of medical accidents, 62.9 percent of respondents think that patients and their families would be in a disadvantageous position in relation to medical institutions and doctors mentioning the lack of professional medical and lawful knowledge, experience and know-how as the reason. So many people have given up appeals owing to the difficulties involved in defending themselves through evidence. Fifth, about a half share of the respondents indicated that the medical institution's neglect of the responsibility of medical accidents is one of the most important reasons of lawsuit. And next respondents mentioned the lack of the medical dispute settlement organization and a general distrust of medical institutions and doctors. Sixth, a majority of respondents consented to the introduction of the need of the medical dispute settlement organization, And about a half of the respondents mentioned a readiness to accept the mediation of the organization, but the rest did not express a clear opinion. It seems that conflict among the parties concerned have existed in relation to the medical dispute settlement organization and related legislation for many years. But as this study has shown, the needs of the medical dispute settlement organization is in desperate demand. Therefore, more negotiation efforts from all interest groups should be considered for the birth of the medical dispute settlement organization and related legislation.

• Journal of Oral Medicine and Pain
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• 제31권4호
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• pp.297-316
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• 2006

의료분쟁 증가는 하나의 사회현상으로 특히, 인터넷을 통한 의료사고와 관련된 정보의 생산과 유통이 급속도로 증가되고 있는 현상을 간과해서는 안 된다. 본 연구는 2006년 3월 기준으로 인터넷 야후 포털 사이트에서 '의료사고'를 검색어로 하여 검색된 의료사고 관련 정보를 제공하는 웹사이트 28개를 사이트 개설자별로 분류하고 사이트 구성내용을 분석하여 의료사고 관련 사이트들의 현황과 개선되어야 할 문제점들을 비교 점검한 후 올바른 의료분쟁 해결을 위한 발전 방향을 모색하는 것을 연구목적으로 하여 분류항목별 전체 개수에 대한 비율을 조사한 결과 다음과 같은 결과를 얻었다. 1. 용어의 선호도에서 의료인, 일반인, 법조인 모두 '의료사고'라는 용어에 가장 익숙하거나 이를 선호하는 것으로 나타났다. 2. '의료사고' 검색어로 검색된 개설자별 사이트 개수를 비교한 결과 28개 사이트 중 의료인 4개, 일반인 7개, 법조인 17개였다. 의료인 중 치과의사가 개설한 사이트는 단지 1개였다. 3. 진료기록부 분석원을 따로 둔 일반인과 법조인 개설 사이트의 비율은 높았으며 치과관련 부분은 전무하였다. 4. 일반인은 의료사고 예방법에, 법조인은 의료사고 발생 이후 처리 과정에 주된 관심을 갖고 있는 것으로 보였으며, 이에 반해 의료사고 대책에 관해서 의료인 개설 사이트는 비중이 적은 것을 관찰할 수 있었다. 5. 일반인은 의료사고 발생시 대책으로 정부가 주도하는 공정한 제3자의 개입을 희망하는 것으로 조사되었다. 6. 개설자별 비교에서 의료인 개설 사이트는 의료사고에 대한 실례를 다른 개설 사이트에 비해 적게 다루는 것으로 나타났다. 7. 의료사고 상담글에서 치과 관련 내용이 많은 것에 비해 실제 판례 소개는 미미한 것으로 나타났다. 8. 국내 치과 판례 중 관혈적인 치과 치료에 대한 판례글이 많았던 반면 국내 공개 상담글은 비보험관련 치과 치료에 대한 상담글이 많았다. 9. 개설자별 의료사고 관련 정보 제공 게시판 글의 비교에서 일반인은 관련 용어, 의료인은 관련 의학지식, 법조인은 관련 법률에 대한 내용이 많았다. 10. 의료인, 일반인, 법조인 개설 사이트 모두 국내 의료사고 현황을 제공하는 형태로 언론보도 자료를 주로 사용하였으며, 일반인 개설 사이트 중 특히, 시민단체에서는 의료사고 관련 통계자료를 비중있게 다루고 있었다. 11. 적기는 하지만 의료사고 관련 사건을 수집하는 배너가 존재하는 사이트도 있었다. 이상의 결과를 볼 때 범람하는 정보들 속에서 제3자의 그릇된 정보로 의료분쟁 발생률이 증가될 소지가 크지만 의료인은 의료사고에 대해 가장 소극적인 것으로 나타나 이에 대해 향후 법조인-의료인, 환자-의료인, 일반인-의료인간의 상호대화와 정보교류를 통한 올바른 이해를 바탕으로 의료분쟁을 보다 적극적이고 능동적으로 조정, 해결하려는 노력을 보여야 할 것으로 사료된다.

• 의료법학
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• 제14권1호
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• pp.85-116
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• 2013

Korea Medical Dispute Mediation and Arbitration Agency, "K-MEDI" in abbr. herein-after, is established on Apr. 9, 2012 according to the law cited in the title above for the purpose of settling medical disputes in a prompt, fair and efficient manner. Two special professional organizations are established in K-MEDI, one of them is Medical Dispute Mediation and Arbitration Committee(hereinafter referred to as the "Mediation Committee") and the other Medical Malpractice Appraisal Board(hereinaf-ter referred to as the "Appraisal Board"), the mission of the latter is to investigate the facts concerning the disputed medical conduct and to research as to and apprai-se whether the medical conduct was negligent and whether a causal relationship exists. Each panel organized in the Mediation Committee or the Appraisal Board shall be comprised of five mediators or appraisers, including necessarily a judge or a prose-cutor respectively and any disputed case regardless of the scale, the importance or the complicacy shall be handled by a panel. As the system is not thought efficient or economic, the number of the members comprising a panel or total members com-prising the Mediation Committee or the Appraisal Board shoud be adjusted, and the process shoud be versified, including the "Rapid Process," for instance. A petition for the mediation of a medical dispute shall be rejected if the respondent fails to notify K-MEDI of his/her intention to accede to the mediation within 14days from the day on which the petition for the mediation was served(Art. 27 Cl. 7). As the option of an arbitrary decision whether the mediation proceedings shall be commenced or not given to the respondent by the clause is thought unfair, making the process unstable, and moreover, diminishing the purpose of the system established by the law cited above for solving the medical disputes, the clause shoud be amended not to allow the respondent the option of such an arbitrary deci-sion. K-MEDI shall conduct the "Program for Compensation of Medical Accidents"(Art 46) according to which unavoidable injuries caused by the medical accidents in the cour-se of childbirth and the "Advances for Damages"(Art. 47) that are the compensating moneys paid to victims in medical malpractice cases who fail to receive money at all or partly from the operator or the professional of a public health or medical institution although he/she has a final and conclusive right to be paid by them. Some operators or professionals of such institutions claim that both the programs violate their fundamental rights assured by the constitution, and that it be a justifica-tion of refusal to accede to the mediation. As any of the programs needs not to be conducted by K-MEDI, it may be a proper solution to change the conductor of the programs to avoid the unproductive controversy.

• 대한한의학회지
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• 제36권3호
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• pp.111-125
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• 2015

Objectives: The purpose of this study was to analyze the current cases of oriental medical injury relief data from Korea Consumer Agency (KCA), and to report the current change of oriental medical disputes pattern. Methods: Oriental medical injury relief cases processed by KCA from January 2010 to February 2015 were collected and analyzed. Results: 149 Oriental medical injury relief cases from KCA were analyzed for the study. The highest number that had been relieved was 43 in 2014. In monthly status, 18 case in September was The highest. According to the record, the bigger city had the bigger amount of relief cases which was 53(Seoul), 43(Gyeng-gi), 11(Busan) and so on. In age categories, 30s had the highest number of injury relief cases. The injury relief cases of package program had been rapidly increasing since 2013. Cancellation was the dominant claims cause of package program and consumer required the refund of prepayment. Breast augmentation was the majority treatment type of injury relief cases of package program. Average prepayment of package program was \3,166,085. Conclusions: This study finded that the major cause of oriental medical dispute was changed from side effect of clinical treatment to patient's satisfaction of medical service.

• 한국컴퓨터정보학회논문지
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• 제19권4호
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• pp.139-147
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• 2014

의료분쟁은 전 국민을 대상으로 하는 의료보험사업의 시행과 더불어 건강에 대한 국민들의 관심이 증가하고 의료수요가 급격히 증가되는 가운데 필수 불가결하게 발생하는 문제이다. 분쟁의 대상은 대부분 의료인의 의료과오로 인한 형사적 처벌과 민사적 피해구제와 관련되는 것으로, 종래에는 합의에 의한 해결이 우선시 되었고 나아가 소송과 실력행사를 통해 해결하려 하였으나 명확한 기준과 관련 법제의 미비로 인하여 합리적이고 원활한 해결에 어려움이 있음을 부인할 수 없다. 이를 위하여 의료사고 처리와 의료분쟁을 분쟁당사자들 간의 자율적인 문제로 해결할 수 있도록 우여곡절 끝에 "의료사고 피해구제 및 의료분쟁 조정 등에 관한 법률"(이하 '의료분쟁조정법')은 2011년 4월 7일 제정되어 2012년 4월 8일 시행되었다. 이는 조정이나 중재로써 당사자 간의 갈등을 해결하려는 입법적인 취지가 있겠으나 의료분쟁조정법의 내용상 형사적, 민사적 관련 현행법과의 선결 되어야하는 문제와 더불어 헌법적 관점에서 고찰해야 할 검토 사항이 있다. 따라서 본 논문에서는 의료분쟁 조정법과 헌법상의 쟁점 및 형법적, 민법적 쟁점사항을 알아보고 이에 대한 해결과제를 모색하여 보다 안정적이고 효율적인 의료분쟁의 해결이 될 수 있도록 하는 계기가 마련되기를 기대해 본다.

• 의료법학
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• 제11권1호
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• pp.11-52
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• 2010

Medical Dispute Arbitration Law had been debated on its legislation several times since Korean Medical Association's submission of the bill to the National Assembly in 1988, eventually in December, 2009, passed the National Assembly Standing Committee and was laid before the Legislation and Judiciary Committee, and thus its legislation is now near at hand. During the long process, it has provided a hot issue with our society. And yet, Medical Dispute Arbitration Law has differed considerably in legislative content depending on the main body of proceeding the enactment, which subsequently was given the mixed comments of 'Act on Malpractice-related Damage Relief' or 'Medical Indemnity Act', and this legislative bill also cannot be free from this debate. It is desirable that medical disputes between doctors and patients be resolved through conciliation between the parties concerned. But, because reaching a compromise is difficult owing to deep emotional conflicts between the parties, difficulties in investigating a cause and requiring a high amount of settlement money, etc., it is inevitable to seek a resolution by third party intervention. By the way, such an arbitration by third party is based on the compromise of the interested parties and thus has a limitation of not being able to satisfy both parties completely. Therefore, the legislative bill made for arbitration of medical disputes between the parties will have to prepare an institutional system for the parties to easily understand and accept. Also, problems occurred in the legislative bill will have to be corrected through an in-depth discussion in order for the legislative bill to work as an effective system.