• IE interfaces
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• v.18 no.1
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• pp.52-62
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• 2005

Recently, several attempts have been made to introduce the process concept to knowledge management (KM) or the knowledge concept to business process management (BPM) in order to combine the advantages of the two approaches. However, clear description about their interrelationship or a comprehensive framework to combine them has not been provided. This paper explores how KM and BPM can complement each other and proposes a framework to integrate the two paradigms. The concept of process knowledge proposed by this paper focuses on the importance of business processes as knowledge, which is overlooked by existing KM or BPM research efforts. The paper proposes a framework that combines and extends the functionalities of existing knowledge management systems (KMSs) and business process management systems (BPMSs) by identifying the functionalities required to manage process knowledge from the lifecycle perspective of both knowledge management and business process management. A prototype system is also presented to demonstrate the feasibility of the proposed framework.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2002.05a
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• pp.544-551
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• 2002

Tn this paper we propose a systematic methodology for setting up master plans of knowledge management(KM). The proposed methodology is developed based on both the previous KM theories and the experience from industry fields. The methodology is consist of four stages: 1) setting up strategic directions, 2) analyzing the current status, 3) designing KM models, and 4) making KM master plans. We expect that the proposed methodology will be used in the various organizations as an efficient and effective planning tool when setting up master plans of KM.

• Journal of Technology Innovation
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• v.7 no.2
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• pp.119-144
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• 1999

Recently, knowledge management(KM) has attracted increasing attention from academicians and practitioners alike. Amongst others, technological knowledge(TK) is considered principal asset of KM and R,&D organization of private firms selves as primary actor of KM. It is also noted that the notion of sectoral pattern of innovation highlights idiosyncratic differences across industrial sectors in terms of TK management. That is, knowledge contents, knowledge generation and How pattern are considerably different among industries. This paper first analyzes the correlation between structural of R&D organization and industrial(sectoral) type to identify the dominant structure of R&D organization for each industry. Second, sector-specific architectures of TK management system are proposed. According to structural characteristic of R&D-organization type, test-practice forms of TK management system are suggested in terms of such factors as knowledge contents(technology information), knowledge generation activities, and knowledge storage/retrieval modes.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• autumn
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• pp.91-96
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• 2002

Research and case study on implementing Knowledge Management (KM) in various fields have been published. However, KM could be misunderstood as developed Information Technology (IT) rather than a managerial tool to support knowledge creation in an organization unless the theoretical background on the evolution of KM is rigorously considered. This paper aims to review philosophy of science and managerial trends that can explain the reasons for introducing KM into the industry. Based on this theoretical background, Soft Systems Method (SSM), one of method to facilitate knowledge flows, are explained. SSM has been developed to cope with the characteristics of knowledge distinguished from data and information. Further research topics relevant to SSM in construction management as a practical application and educational tool are presented.

• Proceedings of the Korea Database Society Conference
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• 1998.09a
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• pp.365-378
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• 1998

To talk… . EDMS (Enterprise Document Management System) ㆍImaging ㆍ Workflow ㆍEDM ㆍCOLD . Knowledge Management System (지식 관리 시스템) . KM Technology (구축 기반 기술) . KM Applications (KM 구축 소프트웨어) . KM Solution (KM 솔루션) . EDMS (Enterprise Document Management System)(omitted)

• Journal of Information Technology Applications and Management
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• v.10 no.4
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• pp.1-13
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• 2003

The Knowledge Management (KM) technologies has been implemented to improve customer relationship and to develop new products and services in many organization. However, current review of articles and journals about implementations of KM reveals that effectiveness on the KM implementation is depended on an organizational culture that supports knowledge sharing. The purpose of this research is to explore the possible relationship between specific organizational culture attributes of the successfully KM technology implemented organization to improve customer relationship and to develop new products and services. The OCP and the KMTP instruments were used to identify and rank the most critical organizational culture attributes of promoting successful KM technology implementation to improve customer relationship and developing new products and services. Data were collected from twenty six US organizations involved in a KM implementation effort.

• Proceedings of the CALSEC Conference
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• 1999.07a
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• pp.95-108
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• 1999

The purpose of this study is to find the diversification of the methodology of KM (knowledge management) Benchmarking which has been developed rapidly as a new managing paradigm all over the world for the 21th century. In particular, at the point of that it has been going to be inevitable for domestic companies to adopt and utilize a knowledge management system as the pending assignment for surviving in the 21th century, this study thus can enable them to support an adoption of KM and suggest directions for companies. Therefore, the successful cases of KM adoption all through the world have been analyzed by this study with the classifications of the industrial fields, work-flows from the view point of learning organizations and information technologies. As a result, the KM type bearing the specific of the respective industry has not been unrolled, and the common element in the analysis of work-flows has been found. Based on the result, it is desirable for the companies to adapt KM, extracting necessary work field for KM. Consequently speaking, they need to benchmark and adopt the KM methodology based on the extracted results.

• Knowledge Management Research
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• v.4 no.1
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• pp.55-66
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• 2003

Knowledge Management is introduced by many big companies with the development of Information Technology. Although researches about the enabling conditions have been progressed, but there are few study of relationship between KM stages and enabling conditions, and performance. This study focus on the KM four activities and KMS(Knowledge Management System), which is on the Samsung SDS's KMS(they called ARISAM) and related with team performance. We are propose some points to the managerial implications.

• Journal of Digital Convergence
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• v.9 no.4
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• pp.223-233
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• 2011

Smartwork will gradually move from the routine job to the knowledge based job. Therefore, supporting the personal level knowledge activities and the organizational level KM(Knowledge Management) will have a critical effect on the organizational performance. The purpose of this research is to develop strategies that revitalize the knowledge management for organizations that are trying to implement smartwork under such context. First of all, through the research results reviewed from areas such as current teleworking, telecommuting, mobile working and virtual organization, we identify the characteristics of the knowledge management for smartwork. And then, we develop and propose KM strategy that would supplement the existing knowledge management method and techniques in the smartwork environment. Academically, this paper emphasizes the further research needs about KM in terms of smart work. Operationally, it outlines and guides to the KM strategies for the government and enterprise planners that are designing smartwork.

• The KIPS Transactions:PartD
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• v.15D no.5
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• pp.705-712
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• 2008

Recently, interests in the notion of PKMS(Process based on Knowledge Management System) utilizing BPMS(Business Process Management System) and KMS(Knowledge Management System) have been significantly increased. Specially, most public organizations require their own effective knowledge management strategies since public business service needs various knowledge types. Based on a comprehensive framework that reflects lifecycle requirements of KMS and BPMS, we propose an PKMS system architecture, which performs step-by-step knowledge-providing strategy in public organization. To propose a PKMS architecture, this paper first investigates inter-relationships between public business and various knowledge types, and classifies knowledge types into three groups and then we suggest knowledge management strategies considering priority order among knowledge groups. Based on the proposed knowledge management, a PKMS system architecture can combine the advantages of the KM and BPM paradigms. This paper presents the PKMS system applied to employment insurance business part in real environment and demonstrated the advantages via inter-relationships between KM and BPM requirements.