• Journal of the Korean Society for Library and Information Science
• /
• v.36 no.2
• /
• pp.243-264
• /
• 2002

In literature, it has been widely accepted that knowledge management (KM) success ratio in private companies depends on the corporate size and type of industries. However, there are few studies concerning the procedures about building knowledge management system in state-run corporations. Especially. as the Korean Government advocated the slogan saying. The Strong Nation with Knowledge and Information, the need to investigate the knowledge management case about state-run corporations instead of private companies becomes more urgent. In this respect, this paper is aimed at introducing how knowledge management system has been successfully incorporated in KAMCO, and summarizing several fact findings which are deemed noteworthy for other similar studies.

• 한국정보교육학회:학술대회논문집
• /
• 2004.08a
• /
• pp.330-340
• /
• 2004

지식사회로의 발전은 전통적 교수-학습에서 방법상의 한계점을 극복하고 지식 활용을 따라 하기 위하여 지식경영(Knowledge Management: KM)을 도입하였다. 학교교육에서는 개인 학습의 관리와 성과를 향상시키려는 목적으로 e-Learning 을 추진하고 있어 이들 두 방법의 통합을 통하여 더욱 효율성을 높이자는 주장이 일고 있다. 급변하는 사이버교육환경의 변화 속에서 KM과 e-Loaming의 다양한 통합 사례를 분석하고 체계적인 통합 접근 방법을 소개하는 연구 자료는 그리 많지 않다. 이에 본 연구는 KM과 e-Learning의 통합시 성공요인과 장점을 분석하고 통합 사례를 통한 문제점 도출과 최적화 방안을 제시하고자 한다.

• Korean Institute of Interior Design Journal
• /
• no.27
• /
• pp.86-95
• /
• 2001

Many theorists argued that firms should obtain and their unique resources for sustained competitive advantage under the competitive business environment. Knowledge has been recognized as one of key strategic resource, which is scare, valuable and reasonably durable in both KM literature and practice. however, firms usually face difficulties in identifying which knowledge is a core strategic resource, so that they are wasting time and managerial energies by managing all of knowledge in an organization. This article is composed as follows, the definition of knowledge-management as the norm of the work process, the status arrangement of the knowledge-management system and the old information system of architecture and interior design, the knowledge-management system set-up method and model, and the knowledge creativity and the application culture make-up method. In particular, the present study explains the method that is applied to the use of the knowledge-management system and the application it.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.11 no.6
• /
• pp.1978-1990
• /
• 2010

This study, centered on public institutions that introduced and are using Knowledge Management System(KMS), is a study of affecting influence factors for utilization and satisfaction. In case of public institutions, they introduced in earnest knowledge management system starting second half of 1999 and most branches of the government such as Department of Defence, Ministry of Government Administration and Home Affairs and Ministry of Planning and Budget have laid the foundation and been managing the system. As a result understanding convenience and need of knowledge management system and awareness for importance of knowledge asset are proliferating. But there is a lot of difference in utilization of KMS by work unit and also can find that the difference exists among users in terms of satisfaction. This is expected as having influence from chief officer's concern, support of exclusively responsible personnel factor, whether education training was given, KM process support etc. for KMS. Therefore this study draws subordinate factors of organization characteristic, knowledge information characteristic, strategy characteristic as influence factors to KMS and analyzes how these subordinate factors influence utilization and satisfaction of KMS to suggest a way to catalyze knowledge management system in the future.

• Knowledge Management Research
• /
• v.17 no.3
• /
• pp.93-116
• /
• 2016

Knowledge, as a source of firm's competitive edges, has been drawing attention, while numerous enterprises are investing huge amount of assets to foster the right environments for executing knowledge management (KM). As a practical way of such KM, knowledge management systems (KMS) support the creation, diffusion, and utilization of knowledge, which are the tools for practicing such management style. Recently, the customer centers which make the closest contact with the customers are being concerned about the establishment of KMS. Considering the characteristics of real-time problem solving in customer centers during the consultation with the customers, the importance of KMS is paramount to the centers. This study analyzes major factors influencing the success and utilization of the customer center KMS's reestablishment, as an exploratory case study of the reestablishment of KMS in the customer center of K insurance company. First, the characteristic differences between the customer center's KMS and the traditional KMS are discussed, and the triangulation technique is applied to secure objectivity of this case study's findings. Major results of the case study state that, for the success of KMS and improvement of utilization, the followings should be considered preferentially: excellent system quality (accessibility, user convenience, easy searching, speed/menus); high information quality (accuracy, usefulness, timeliness, task-relevance, diversity, degree of specification); appropriate operation strategy and process for the utilization of system (education, training opportunity, appropriate personnel, speed and procedure of approval, compensation/evaluation); and change management via the support from the CEO's level (concern and participation of CEO, will to propel the project, investment, advertisement, etc.). This study provides practical suggestions with respect to factors which should be more carefully dealt with, since still many customer centers have hard time establishing and operating KMS due to lack of previous studies.

• Digital Contents
• /
• no.5 s.96
• /
• pp.17-19
• /
• 2001

정보 함수는 정보 센터,시장정보,학습이 한데 모아져 지식관리(Knowledge Management(KM)) 함수를 형성하고 있다. 많은 정보 전문가들과 시장 정보 전문가들이 함께 연구하기 시작하면서 KM 프로그램들이 대부분의 경우 아직 제대로 정의되고 있지 못한 반면, 대부분이 자기 조직내의 KM을 전체적인 리더쉽이 거의 없는 누구나 참가할 수 있는 것으로 간주하고 있다.

• Knowledge Management Research
• /
• v.23 no.3
• /
• pp.231-258
• /
• 2022

As integrated management of scattered knowledge in the organization contributes to organizational performance, organizations are increasing their investment in knowledge management(KM) policies and technologies. For KM to be operated efficiently, the participation of employees performing knowledge-sharing activities is important. This study suggests how shared goal, value congruence, and task interdependence reduce the negative effects of relation and role conflict on the intention to share knowledge. We surveyed workers in organizations that have more than 50 employees and have KM policies, and 381 samples were used for hypothesis testing. As a result of hypothesis testing, we confirmed that a shared goal affects the intention to share knowledge through each of the factors of value congruence, relation conflict, and role conflict. In addition, we confirmed that value congruence and task interdependence moderated conflicts that negatively affected the intention to share knowledge. We identified the conditions that affect the knowledge-sharing activities of employees in terms of individual, organizational, and work structure. Therefore, the results contribute to the establishment of strategies for achieving the performance of the organization's KM.

• The Journal of Information Systems
• /
• v.22 no.1
• /
• pp.89-116
• /
• 2013

The influence factors on the development of information technology(IT) infrastructure for knowledge management(KM) were not empirically investigated and identified. This study empirically examines the relationships among strategic performance measurement systems(SPMS), organizational learning, the strategic alignment of business strategy with information systems(IS) strategy, which is the necessary condition to provide the kinds of knowledge required for the successful realization of business strategy, and the active construction of IT infrastructure for KM. This study demonstrates that SPMS directly affects the organizational learning, with which the members of an organization acquire the types of knowledge about strategic goals or objectives and the ways attaining these goals, and indirectly influences the IS strategic alignment through organizational learning. Thus, the alignment between business strategy and IS strategy can be facilitated and activated by the adoption and implementation of SPMS. According to the results of this study, it is observed that the IS strategic alignment and organizational learning positively affect the activation of the development of KM IT infrastructure in a firm. The results of this study also shows that the construction of KM IT infrastructure, which supports the realization of KM activities, such as knowledge creation, transfer and sharing, can enhance the strategic position of a firm, and the intensified competitiveness of a firm can lead to the improvement of performance.

• Proceedings of the CALSEC Conference
• /
• 1998.10a
• /
• pp.129-140
• /
• 1998

ㆍ ECRC ㆍ Knowledge Management ㆍ KM technologies ㆍ KBTS System -Mistakes KMS -Discussion KMS -Distinguished Features(omitted)

• International Journal of Quality Innovation
• /
• v.8 no.2
• /
• pp.69-87
• /
• 2007

High-tech industries in Taiwan exist in an environment with diverse product requirements and intense cost reduction and information integration stress. They must develop new operational directions to increase industry competitiveness. Therefore, Taiwan's high-tech industries must continue R&D and creativity, establish knowledge sharing mechanisms and improve new product development (NPD) performance. This research analyzed and explored the influences of knowledge management (KM) and knowledge sharing mechanisms introduced by Taiwan's high-tech industries on new product development performance. The relationship between knowledge management capabilities and NPD performance is studied. This research considers the intervening industry and corporate position variables. Taiwan's high-tech industries have gradually entered the era of IT region integration and application with competitive advantage creation based upon core techniques. The in-depth study of knowledge management and knowledge sharing introduced by the high-tech industry revealed double meanings in academic and practical applications. The research results showed the following: (1) the stronger the knowledge management capabilities of Taiwan's high-tech industries, the more significant the NPD performance. (2) The better the knowledge sharing mechanism in Taiwan's high-tech industries, the more significant the NPD performance. (3) Corporate scale is not necessarily the critical factor in NPD success and the influence of corporate scale on NPD performance did not show significant differences. (4) The stronger the degree of leading corporate techniques, the more significant the NPD performance.