• Journal of Intelligence and Information Systems
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• v.20 no.2
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• pp.19-38
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• 2014

This study focused on the role of active knowledge seeking (knowledge browsing and knowledge searching) in the context of virtual community of interest. Knowledge seeking is rarely studied as an antecedent in knowledge management (KM) research. Active knowledge seeking is considered as antecedents of sense of virtual community which mediates to knowledge sharing intention and virtual community promotion. Research hypotheses are tested by applying structure equation modeling with survey data from virtual community members in South Korea. Active knowledge seeking behavior was found to be the strong predictor of sense of virtual community, which, in turn, positively affects knowledge sharing intention and virtual community promotion. Implication to practitioners is to understand and accommodate the members' knowledge seeking efforts, who are potential contributors and promoters of the virtual community. Knowledge seeking, knowledge sharing and promoting virtual community are more of human activities than technology and this study extends the understanding of such human activities. By providing a mechanism of how knowledge seeking and sharing could work harmoniously, a virtuous circle with win-win situation could be achieved in virtual communities.

• Informatization Policy
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• v.17 no.2
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• pp.3-24
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• 2010

This is to review all empirical research articles on knowledge management activities in Korean government agencies. Analyzed were forty six articles published in some major journals for the last decade. The results of analysis show that they mainly focused on such topics as what factors have statistically significant influences upon the knowledge-based activities and whether knowledge activities have achieved the intended performance. More research attentions have been paid upon both knowledge sharing and knowledge creation activities. Most of the empirical studies are dependent upon hypotheses testing, data collection in questionnaire, and the use of multivariate statistical methods. Some suggestions for future research are to do research on more diverse topics, to utilize various research methods, and to make an integrated approach to the knowledge management.

• Knowledge Management Research
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• v.13 no.4
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• pp.101-116
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• 2012

Knowledge management system is crucial for increasing organizational performance. However, despite this importance of knowledge management system, many companies fail to facilitate individual employees' knowledge sharing. One of reasons for this failure is the lack of consideration of how individual employees' characteristics and their interpersonal relationship influence on individual-level knowledge sharing. To explain individual-level knowledge sharing, this study investigates the mechanism that employees engage in knowledge sharing activities with their coworkers from the social exchange perspective. We have two purposes of study. First, we examine whether coworker's task-related help seeking affects employee's knowledge sharing with them. Second, we investigate the influence of help-seeker' characteristics as moderators on the relationship between task-related help seeking and knowledge sharing. Specifically, we considered coworker's maladjustment, LMX, and ability as moderators. Our analysis of 192 employees shows that the main effect of coworker's task-related help seeking on knowledge sharing is not significant. However, coworker's maladjustment and LMX moderate the relationship between task-related help seeking and knowledge sharing. The positive relationship between task-related help seeking and knowledge sharing is stronger when help seeker's maladjustment is high than when it is low. And the positive relationship between task-related help seeking and knowledge sharing is weaker when help seeker's LMX is high than when LMX is low. The results of this study have theoretical implications that enrich our understanding of individual-level knowledge sharing, and managerial implications that suggest employees' appropriate attitudes to facilitate knowledge sharing in a coworker relationship.

• Knowledge Management Research
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• v.13 no.3
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• pp.1-16
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• 2012

Nowadays, many first-time Internet users start off heavily using SNSs (Social Network Sites), such as Cyworld, Facebook, and Twitter. The reason for the growth of SNS use is closely related to the various services of gaming, playing, using entertainment items, sharing knowledge etc., provided by the SNS; technically, the most important of the services provided would be the behavior of sharing knowledge among people connected and networked in the site. In sum, we assume that the users may communicate well with each other and pay attention to building a close social network using the abovementioned activities. However, researchers have just begun to focus on the issues explaining why Internet users rush into SNSs and enjoy their time there. Therefore, we investigated the reasons for posting and sharing knowledge voluntarily on the SNS and how others respond to the posted knowledge and are actually affected by the behavior. We applied social identity theory and social capital theory in this study to find which network externalities in SNSs may affect online identity-based attachment and cause them to produce a knowledge sharing generation. We found that people's online identity in SNSs is closely related to and influences knowledge sharing. This empirical study resulted in the importance of social relations in SNSs, which leads to sharing knowledge.

• Journal of the Economic Geographical Society of Korea
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• v.15 no.2
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• pp.240-257
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• 2012

Regional innovation cluster is closely related to promoting innovations through activities for knowledge sharing and exchanges among organizations in an adjacent regional context. However, performance of activities for knowledge sharing and exchanges are basically influenced by cultural characteristics of the industries or regions where the organization belongs to. Therefore, knowledge management strategies in a unit of a regional cluster need to consider the cultural characteristics of an industry or region and in turn different activities need to be adopted according to cultural characteristics. This study explores the relationship between cultural differences and the performance of the activities to promote knowledge exchanges in a regional innovation cluster. For this study, factors reflecting cultural characteristics of diverse industries and regions were extracted and the relationships with the performance of the activities promoting inter-organizational knowledge exchanges were analyzed through statistical method.

• Journal of the Economic Geographical Society of Korea
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• v.15 no.4
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• pp.515-533
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• 2012

Industrial cluster is adopted as a key policy for the development of regional and national economies in many developed or under-developing countries. The industrial cluster is basically concerned with knowledge sharing and exchanges among diverse functions such as firms, research institutions, and universities in a regional or innovation-network context. Therefore, activities to promote knowledge sharing and exchanges in an industrial cluster become very important activities to reach to the original purpose of an industrial cluster. In this study, factors affecting performance of those activities to promote knowledge sharing and exchanges in an industrial cluster are defined and the effects are examined through empirical study. For this research, surveys on enterprisers and employees in industrial cluster were conducted and statistical analysis methods such as correlation analysis, multiple regression analysis, and canonical correlation analysis were adopted for analyses.

• Journal of the military operations research society of Korea
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• v.35 no.3
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• pp.139-156
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• 2009

This study reviewed influential factors on knowledge sharing and examined to verify how attitude and recognition serve toward security in knowledge-related activities. This two-part study will dedicate to diffusion of knowledge sharing in the ROK Army. The findings indicate that trust and computer self-efficacy are influential factors which cause increase in knowledge sharing intention. Friendly attitude of the members result in strengthening the knowledge sharing in National Defense Intranet. As a result, it could be inferred that organizational and systematic efforts are required to foster the knowledge sharing in the army and policy to induce members' friendly attitude toward security is in need as well.

• Educational Technology International
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• v.23 no.1
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• pp.97-127
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• 2022

With the recent advancement of technology, there has been an increase in professional development activities, including teachers using blogs to share practical knowledge and reflect on teaching and learning. This study was conducted to identify the contents of practical knowledge shared through the K-12 teachers' blogs. To achieve the research objective, 70,571 blog posts were collected from 329 blogs of K-12 teachers in Korean and analyzed using text mining techniques. The results of the study are as follows. First, practical knowledge sharing activities using teacher blogs have increased. Teachers posted a lot of blogs during the semester. Second, primary school teachers share various curriculum activities, reflections on project classes, class management, opinions related to education, and personal. Third, secondary school teachers share summaries and reviews of curriculum, materials related to college entrance exams, various instructional materials, opinions related to education, and personal experiences on their blogs. This study suggested that blogs are widely used as a venue for sharing practical knowledge of teachers, and that blogs can be a useful way to develop professionalism.

• The Journal of Information Systems
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• v.19 no.3
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• pp.237-261
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• 2010

IT service is increasing becoming a critical resource firms have to utilize effectively and efficiently. As the importance of IT service increases, the knowledge sharing between IT service people and users becomes more and more important. In this study, the IT service quality is posited as a critical independent construct that influences knowledge sharing attitude of users which in turn change the knowledge sharing intention. Service satisfaction is placed as a mediator between the quality and attitude to compare direct and indirect effect in the model. Results show that (1) IT service quality influences the knowledge sharing attitude of users directly, and indirectly through service satisfaction, (2) at the same time, however, the direct path from quality to attitude is found to be stronger than the indirect path through satisfaction, and (3) interestingly, satisfaction seems to have no direct effect on intention, but only through the attitude change as can be inferred from the theory of reasoned action. Outcome of this study implies the importance of IT service quality in improving the knowledge sharing activities between users and developers, and interestingly the aim of quality would not be targeted on satisfaction but on attitudinal changes.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.11
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• pp.6502-6508
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• 2014

The concept of Communities of Practice (CoPs) has been highlighted as an effective method for knowledge sharing in Knowledge Management (KM) and has been utilized strategically by many organizations. Therefore, the need to diagnose knowledge sharing activities in CoPs has increased. Previous studies of CoP strategies has generally suggested broad guidelines without diagnosing the current knowledge sharing status of individual CoPs. Furthermore, diagnosis methodologies are not connected to the strategic direction and require considerable time and effort to conduct regularly. The purpose of this paper was to develop a sustainable diagnosis framework for identifying knowledge sharing activities in virtual CoPs and to suggest strategies for CoPs-based on the proposed diagnosis framework. Finally, the proposed diagnosis framework was applied to an educational service case.