• 지식경영연구
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• 제11권4호
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• pp.79-89
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• 2010

Companies always competing with rivals in global market ought to cope with various kinds of crises coming from substitutes, new technologies, changing consumer tastes, and government regulations, etc. In this sense, it is highly required that companies should always remain well-prepared for crisis management. Nevertheless, many companies still lack detailed and well-guided strategies about how to handle crisis. This study proposes a case study to propose an effective crisis management by using knowledge management. Cases analyzed by this study are concerned with Daewoo International Corporation (http://www.daewoo.com) and Decoline (http://www.decoline.co.kr) where crises have been successfully overcome by using effective knowledge management strategies, and company performance reached sustainable level.

• 경영정보학연구
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• 제3권2호
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• pp.261-276
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• 2001

The purpose of this research is to review how Korean KM companies are applying information technology to their operations from the four perspectives of knowledge conversion (KC) and to suggest ideas for introducing appropriate knowledge management implementation methodology through the case studies of Korean KM companies that have adopted knowledge management strategy using information technology. This research was conducted focusing on the cases of companies that are carrying out knowledge management by applying information technology and the result shows that Korean KM companies place high value on the application of information technology in introducing knowledge management. However, the use of information technology is not common to all kind of companies in four kinds of knowledge conversion.

• 한국산업정보학회:학술대회논문집
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• 한국산업정보학회 2007년도 춘계학술대회
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• pp.202-208
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• 2007

As one of the key strategic resources, the customer knowledge not only improves the performance of customer relationship management, but fosters the sustained competitive advantages as it creates values for customers with customer knowledge management. On the basis of the general introduction of research on customer knowledge management, this paper develops the research on customer knowledge management from the perspective of strategic management, and discusses further relevant studies concerning concepts of customer knowledge and customer knowledge management, studying perspectives, key questions as well as development directions for research, and so on.

• 한국데이타베이스학회:학술대회논문집
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• 한국데이타베이스학회 1998년도 국제 컨퍼런스: 국가경쟁력 향상을 위한 디지틀도서관 구축방안
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• pp.83-98
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• 1998

Who needs Media Asset Management？ ◆ Publishers ◆ Any company publishing newspapers, magazines, catalogs or web sites. ◆ Content Creators ◆ Companies who create content for use in their business ◆ Broadcasters, Advertising Agencies, Studios, Sports Houses (NBA, NFL), Corporate Training Depts, Retailers ◆ Content Distributors ◆ Cable Operators, Telecoms, Internet Service Providers, Online Service Providers Who needs Media Asset Management？ ◆ There's a LOT of money being spent on this kind of technology, and not just by 'media' companies ◆ Retailers, for catalogs, web sites, call centers ◆ Chems/Pharms, for drug. discovery, knowledge management ◆ Legal, for document and knowledge management ◆ Federal, for video surveillance and knowledge management ◆ Manufacturing, for integration of CAD, text and business-to-business applications ◆ Anyone with a Web/Content Management challenge(omitted)

• 지식경영연구
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• 제13권5호
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• pp.113-137
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• 2012

Since service innovation is considered as a new way to gain an advantage in a highly competitive environment, it is imperative for companies to align their service innovation strategy with their business strategy in order to achieve better firm performance. Accordingly, a critical challenge facing firms is how to effectively organize and manage a well-planned service innovation strategy in accordance with the direction of their business strategy. Firms with a good fit between business strategy (i.e., cost leadership, innovative differentiation, and marketing differentiation strategies) and service innovation strategy (service creation-focused, service delivery-focused, and client interface-focused strategies) are expected to have better firm performance than those without such a fit. Based on empirical data from 209 service firms in South Korea, this study aims first to investigate whether a certain service innovation strategy is more effective than others within a particular business strategy. We then examine whether their effective alignment positively affects firm performance. The empirical evidence indicates that the alignment of service innovation strategy with business strategy significantly influences firm performance. The adoption of service innovation strategy was found to have positive effects on firm performance with innovative differentiation and marketing differentiation strategies and negative effects with cost leadership strategy. Lastly, we discuss our study's implications for further research and practice.

• 지식경영연구
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• 제2권1호
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• pp.45-63
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• 2001

The role of knowledge as the key source of potential advantage for organizations and economies has become a hotly debated topic. Some studies found that organizations had their own knowledge management styles. Knowledge Management draws form existing resources that organizations may already have in place. Checking the organization's infrastructures for Knowledge Management is the first step for Knowledge Management. Although the as- is analysis of organizations before knowledge management is important, but there is no study on the readiness for Knowledge Management. This study reports on the development of an instrument designed to measure the readiness of an organization for knowledge Management. Starting with the literature, 4 dimensions - strategy, process, culture/people, and technology - and 18 factors were identified. Then, a questionnaire for measuring readiness was created. Finally, the instrument was pilot tested to prove its reliability and validity. Following the pilot test, the factors all demonstrated acceptable levels of reliability. The result is 19 factors instrument comprising 4 dimensions which provide a useful tool for measuring the readiness for Knowledge Management.

• 정보관리연구
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• 제34권2호
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• pp.89-105
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• 2003

세계적인 경쟁심화에 따른 기업의 경영환경 변화와 인터넷의 대중화로 표현되는 정보기술의 발전은 기업경영뿐만 아니라 기업내 정보센터의 업무환경에도 많은 변화를 요구하고 있다. 이러한 환경변화로 인하여 기업정보센터는 그 어느 때 보다도 조직내에서 존재가치를 입증해야 하는 어려움에 직면하게 되었다. 이에 따라 본 고에서는 기업정보센터를 둘러싸고 있는 기업의 경쟁환경이 어떤 것인지를 알아보고, 이러한 경쟁환경하에서 효율적인 기업정보센터의 운영방안이 무엇인지를 살펴보았다. 또한 국내외의 기업정보센터 중 기업내에서 그 가시성을 인정받고 활발한 정보활동을 수행하고 있는 정보센터의 사례분석을 실시하였다.

• 산업공학
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• 제13권1호
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• pp.29-36
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• 2000

Many organizations have applied the traditional Information Strategy Planning methodologies to planning knowledge management. This approach, however, cannot sufficiently realize the strategic value of various kinds of knowledge. To overcome above problems, this research classifies knowledge according to its features and identifies characteristics of each knowledge category. And then, structured Knowledge Strategy Planning methodology, $P^2-KSP$, is proposed. With $P^2-KSP$, an organization can identify organizational knowledge and develop KM architecture from both perspectives of the performance measurement system and business processes.

• 한국전자거래학회지
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• 제6권1호
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• pp.101-121
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• 2001

MOCT(Ministry of Construction St Transportation) suggested "A Plan for Implementation of Knowledge-based Economy for the Construction Industry" to add high value to a construction industry. by means of knowledge-based management. However, there is no knowledge management system which considers characteristics of a domestic construction industry. So a useful knowledge vanished the moment a company terminated a construction Uoject. Therefore, it is necessary to develop "An application method of a knowledge management system for the construction industry" which takes a real environment into consideration. This study aims to present the road map of a knowledge management system which helps the bodies of the construction industry(government, research center/university, enterprise, etc) to do a knowledge activity efficiently. To accomplish this objective, we analyzed overall knowledge management activities. In addition we suggested an implementation direction and strategy of a knowledge management system for the construction industry. As results of this study, we presented the road map of a knowledge management system for the construction industry, which is composed of policy forum, study forum, professional forum, research forum and knowledge 8t information DB. We expect that results of this study will be used as a basis for implementing the knowledge portal that brings a construction industry to a high value added industry.

• 지식경영연구
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• 제16권4호
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• pp.133-155
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• 2015

Smart Work is an extended version of telecommuting or distance work pursuing an objective of work-life balance which is one of the hottest issues in management research. With diffusion of Smart Work, a problem has been raised that Smart Work makes the boundary between work and non-work blur, and may break the balance of work-life. However, work-life balance will be achieved by actively managing the boundary between work and non-work rather than passively taking the consequences. In order to find out whether Smart work improves work-life balance, we need to understand the precedence factors influencing on job satisfaction and the role of boundary management strategy which Smart Workers actively choose. This paper considered the bi-directional permeability between work and non-work domain and developed a research model containing a causal relationship among three factors, job autonomy, job involvement, and job satisfaction, and the moderation effect of boundary management strategy. The results show that both job autonomy and job involvement affect job satisfaction and boundary management strategy which Smart Workers utilize plays a moderating role influencing on job satisfaction.