• Title/Summary/Keyword: Knowledge Management Strategies

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Analyzing the Effects of Knowledge Intensity on the Relationships between Knowledge Sourcing Strategies and Firm Performance (지식집중화 정도가 지식소싱 전략과 기업성과 간의 관계에 미치는 효과 분석)

  • Choi, Byounggu;Lee, Jae-Nam
    • Knowledge Management Research
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    • v.16 no.1
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    • pp.1-19
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    • 2015
  • Although the interaction effects of knowledge sourcing strategies vary depending on environmental conditions such as knowledge intensity, most prior empirical research have failed to prove the effects of environmental conditions on the relationship between knowledge sourcing strategies and firm performance. In order to fill this gap, this study examines how knowledge intensity affects the relationship between knowledge sourcing strategies and firm performance. The results of this study indicate the interaction effects of knowledge sourcing strategies in high knowledge intensity environment are different from the effects in low knowledge intensity environment. This study expands knowledge management research by identifying the effects of knowledge intensity on the relationship between knowledge sourcing strategies and firm performance. Furthermore, it offers valuable practical guidelines for managers in selecting successful combinations of knowledge sourcing strategies with the consideration of knowledge intensity.

Note on Strategies of Knowledge Management in Government Organizations during the period of the 4th elected Local Government (민선4기 지방자치단체 정부조직의 지식관리 전략에 관한 연구)

  • Gang, Hwang-Seon
    • 한국디지털정책학회:학술대회논문집
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    • 2006.06a
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    • pp.225-233
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    • 2006
  • This note attempts to present knowledge management strategies for the upcoming 4th elected local government. Despite the series of efforts by the central government of Korea, it seems that local governments and their affiliated organizations have been very slow even understanding the necessities of knowledge management as well as adopting any particular knowledge management system. This study analyzes the evolutionary process of knowledge management policies by the central government and presents knowledge management strategies.

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Analyzing Complementarity Structures of KM Strategies and Testing Their Impact on Firm Performance in Small and Medium Enterprises (중소기업에 있어 지식경영 소싱 전략 간 상호보완 구조의 분석 및 기업 성과에 미치는 영향 검정)

  • Choi, Byounggu;Lee, Jae-Nam
    • Knowledge Management Research
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    • v.12 no.4
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    • pp.55-75
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    • 2011
  • Scant attention has been given to analyzing how knowledge sourcing strategies affect firm performance in SMEs and what are the differences between SMEs and large firms in the patterns of knowledge sourcing strategies adoption. This study attempts to advance the current literature by examining the impact of knowledge sourcing strategies on SMEs performance. The empirical segment of our work is based on data on knowledge sourcing strategies of SMEs and organizational performance from a sample of 166 Korean firms. Our results indicate knowledge sourcing adoption patterns of SMEs are different from large firms. In addition, the results confirm that substitutability between internal- and external-oriented, person- and external-oriented sourcing strategies. This study sheds new light on knowledge management (KM) research by identifying the relationship between knowledge sourcing strategies and SMEs performance.

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An Examination of Knowledge Sourcing Strategies Effects on Corporate Performance in Small Enterprises (소규모 기업에 있어서 지식소싱 전략이 기업성과에 미치는 영향 고찰)

  • Choi, Byoung-Gu
    • Asia pacific journal of information systems
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    • v.18 no.4
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    • pp.57-81
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    • 2008
  • Knowledge is an essential strategic weapon for sustaining competitive advantage and is the key determinant for organizational growth. When knowledge is shared and disseminated throughout the organization, it increases an organization's value by providing the ability to respond to new and unusual situations. The growing importance of knowledge as a critical resource has forced executives to pay attention to their organizational knowledge. Organizations are increasingly undertaking knowledge management initiatives and making significant investments. Knowledge sourcing is considered as the first important step in effective knowledge management. Most firms continue to make an effort to realize the benefits of knowledge management by using various knowledge sources effectively. Appropriate knowledge sourcing strategies enable organizations to create, acquire, and access knowledge in a timely manner by reducing search and transfer costs, which result in better firm performance. In response, the knowledge management literature has devoted substantial attention to the analysis of knowledge sourcing strategies. Many studies have categorized knowledge sourcing strategies into intemal- and external-oriented. Internal-oriented sourcing strategy attempts to increase firm performance by integrating knowledge within the boundary of the firm. On the contrary, external-oriented strategy attempts to bring knowledge in from outside sources via either acquisition or imitation, and then to transfer that knowledge across to the organization. However, the extant literature on knowledge sourcing strategies focuses primarily on large organizations. Although many studies have clearly highlighted major differences between large and small firms and the need to adopt different strategies for different firm sizes, scant attention has been given to analyzing how knowledge sourcing strategies affect firm performance in small firms and what are the differences between small and large firms in the patterns of knowledge sourcing strategies adoption. This study attempts to advance the current literature by examining the impact of knowledge sourcing strategies on small firm performance from a holistic perspective. By drawing on knowledge based theory from organization science and complementarity theory from the economics literature, this paper is motivated by the following questions: (1) what are the adoption patterns of different knowledge sourcing strategies in small firms (i,e., what sourcing strategies should be adopted and which sourcing strategies work well together in small firms)?; and (2) what are the performance implications of these adoption patterns? In order to answer the questions, this study developed three hypotheses. First hypothesis based on knowledge based theory is that internal-oriented knowledge sourcing is positively associated with small firm performance. Second hypothesis developed on the basis of knowledge based theory is that external-oriented knowledge sourcing is positively associated with small firm performance. The third one based on complementarity theory is that pursuing both internal- and external-oriented knowledge sourcing simultaneously is negatively or less positively associated with small firm performance. As a sampling frame, 700 firms were identified from the Annual Corporation Report in Korea. Survey questionnaires were mailed to owners or executives who were most erudite about the firm s knowledge sourcing strategies and performance. A total of 188 companies replied, yielding a response rate of 26.8%. Due to incomplete data, 12 responses were eliminated, leaving 176 responses for the final analysis. Since all independent variables were measured using continuous variables, supermodularity function was used to test the hypotheses based on the cross partial derivative of payoff function. The results indicated no significant impact of internal-oriented sourcing strategies while positive impact of external-oriented sourcing strategy on small firm performance. This intriguing result could be explained on the basis of various resource and capital constraints of small firms. Small firms typically have restricted financial and human resources. They do not have enough assets to always develop knowledge internally. Another possible explanation is competency traps or core rigidities. Building up a knowledge base based on internal knowledge creates core competences, but at the same time, excessive internal focused knowledge exploration leads to behaviors blind to other knowledge. Interestingly, this study found that Internal- and external-oriented knowledge sourcing strategies had a substitutive relationship, which was inconsistent with previous studies that suggested complementary relationship between them. This result might be explained using organizational identification theory. Internal organizational members may perceive external knowledge as a threat, and tend to ignore knowledge from external sources because they prefer to maintain their own knowledge, legitimacy, and homogeneous attitudes. Therefore, integrating knowledge from internal and external sources might not be effective, resulting in failure of improvements of firm performance. Another possible explanation is small firms resource and capital constraints and lack of management expertise and absorptive capacity. Although the integration of different knowledge sources is critical, high levels of knowledge sourcing in many areas are quite expensive and so are often unrealistic for small enterprises. This study provides several implications for research as well as practice. First this study extends the existing knowledge by examining the substitutability (and complementarity) of knowledge sourcing strategies. Most prior studies have tended to investigate the independent effects of these strategies on performance without considering their combined impacts. Furthermore, this study tests complementarity based on the productivity approach that has been considered as a definitive test method for complementarity. Second, this study sheds new light on knowledge management research by identifying the relationship between knowledge sourcing strategies and small firm performance. Most current literature has insisted complementary relationship between knowledge sourcing strategies on the basis of data from large firms. Contrary to the conventional wisdom, this study identifies substitutive relationship between knowledge sourcing strategies using data from small firms. Third, implications for practice highlight that managers of small firms should focus on knowledge sourcing from external-oriented strategies. Moreover, adoption of both sourcing strategies simultaneousiy impedes small firm performance.

Human or System Strategy for Managing Knowledge\ulcorner: From a Knowledge Creating Process Perspective

  • Park, Byounggu;Lee, Heeseok
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2001.10a
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    • pp.55-58
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    • 2001
  • It is more important than ever for companies to distinguish themselves through knowledge management strategies. Without a constant creation of knowledge, a business is condemned to poor performance. However, it is still unclear how these strategies affect knowledge creation. Knowledge management strategies can be categorized as being either human or system oriented. This paper proposes a model to illustrate the link between the strategies and its creating process. It is found that human strategy is more likely to be effective for socialization while system strategy is more likely to be effective for combination. Furthermore, the result suggests that managers should adjust knowledge management strategies in view of the characteristics of their departments.

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Assessing the Effects of Knowledge Management Strategies on Firms' Performance: Based on Complementarity Theory (지식경영전략이 기업성과에 미치는 영향 분석: 상호보완이론을 기반으로)

  • Choi, Byoung-Gu;Lee, Jae-Nam
    • Information Systems Review
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    • v.12 no.1
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    • pp.107-130
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    • 2010
  • Knowledge management strategy is considered a key determinant of successful knowledge management. However, theoretical and empirical researchers disagree on how knowledge management strategies improve firms' performance. The inconsistent results of prior studies may be attributed to the fact that complementary relationships among knowledge management strategies have not been adequately taken into consideration. While the previous literature has focused on investigating the impact of knowledge sourcing strategies on firms' performance one-at-a-time, in reality firms adopt several different knowledge management strategies together. By drawing on complementarity theory, this study revisits this research problem and develops three complementarity hypotheses. Surveys collected from 139 firms in Korea were analyzed to test the hypotheses by using super modularity function. The results confirmed complementary relationships between system- and person-oriented, and between internal- and external-oriented knowledge management strategies. Our results found no complementarity among the four different knowledge management strategies. This study sheds new light on knowledge management research by developing a new conceptual framework and using advanced analytical approaches to explore the relationship between knowledge management strategies and firms' performance. Implications for practice highlight that a successful knowledge management strategy requires a judicious combination of system- and person-oriented, or of internal- and external-oriented knowledge management strategies.

Knowledge Management Strategy and Its Link to Task Characteristics (지식경영 전략과 과업 특성간의 연관관계 분석)

  • Myung, Sung Shin;Choi, Byeonggu;Choi, Sue Young;Lee, Hee Seok
    • Knowledge Management Research
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    • v.4 no.2
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    • pp.19-34
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    • 2003
  • This paper analyzes 96 Korean companies to illustrate the relationship between the knowledge management strategies and task characteristics. Knowledge management strategies can be categorized as being codification- and personalization-oriented. Task characteristics are analyzed from the perspective of content-oriented, process-oriented, number of exceptions, and analyzability. These results illustrate how companies should align the knowledge management strategies with task characteristics. It is found that codification strategy is more likely to be associated with high content-oriented and high analyzability task, and personalization strategy is with high process-oriented task. The survey result confirms that managers should adjust knowledge management strategies in view of the characteristics of the task.

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Knowledge sharing under perceived risk: Altruistic or goal-oriented motives? (위험 지각에 따른 지식공유: 이타적인 행동인가, 속셈이 있는 행동인가?)

  • Kim, Hayeon;Kang, Dae-seok;Won, So Jung
    • Knowledge Management Research
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    • v.15 no.4
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    • pp.35-56
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    • 2014
  • This study examined the effect of perceived risk, an under-explored area in the knowledge sharing literature. We proposed that employee perceptions of risk relate positively with their knowledge sharing behaviors (donating and collecting), and examined the mediating role of impression management strategies in the hypothesized relationships. We also explored the moderating effect of leader-member exchange (LMX) in the relationship between perceived risk and impression management strategies. Valid and reliable self-report and supervisory evaluation measures were collected from a sample of 251 railroad employees in safety-sensitive positions. The results indicate that perceived risk was not significantly associated with knowledge sharing, but rather the risk perception impacts were indirect through impression management strategies such as exemplification and supplication. The study also found that LMX has no moderating effect on the perceived risk and impression management strategies. In discussing these results, we present significant insights in terms of subjective risk judgment as a potential mechanism which can encourage organizational politics.

Knowledge Management Resource, Strategy, and Performance: A Test of Contingency Model (지식경영 자원, 전략, 그리고 성과: 상황모형의 검증)

  • Cheon, Myun Joong;Heo, Myung Sook
    • Knowledge Management Research
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    • v.7 no.2
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    • pp.35-52
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    • 2006
  • Increasing competitive pressure, the constantly accelerating transformation of the economy, and a stronger focus on value creation have initiated the search for sustainable sources of competitive advantage in organizations. In this context, the concept of treating organizational knowledge as a valuable strategic resource has become quite popular recently. Knowledge has become the most critical component in the struggle for sustained competitive advantage and knowledge management (KM) has also been described for its possible role in creating sustainable competitive advantage. In order to examine the contingency between KM resources, KM strategies, and KM performance of organizations, a contingency model of KM, which is based on resource-based theory as well as knowledge-based theory, is developed from the information systems and strategic management literature in order to assess the following questions: (i) What KM resources affect the organization's KM strategies? (ii) Is there a relationship between KM strategies and organizational performance enhanced by KM? A detailed exploratory analysis of survey responses from 79 Korean companies provides the following significant findings: (i) This study found support for the proposed contingency model of KM; (ii) The organization's KM strategies are determined by social resources and its capabilities; (iii) An organization with a culture-based KM strategy is more likely to enhance organizational KM performance than an organization with a technology-based KM strategy.

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Case Study for Successful KMS Operation Strategies Leading to Organizational Innovation and Performance Enhancement (성공적인 지식경영시스템 운영전략을 통한 조직혁신과 성과향상에 관한 사례연구)

  • Lee, Kun Chang
    • Knowledge Management Research
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    • v.11 no.5
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    • pp.25-36
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    • 2010
  • It is widely known that KMS (Knowledge Management System) plays a role of facilitator that contributes to upgrading the organizational performance. Despite this widespread belief, actual operation of KMS has been stalled at the level of being used only for the plain knowledge administration, not reaching the level of utilizing KMS strategically. In this sense, this case study suggests three successful KMS operation strategies-personalization strategy, socialization strategy, and technological strategy. Cases adopted in this study include HIRA(Health Insurance Review & Assessment Service) and KORAIL (Korea Railroad) where KMS has been successfully utilized to improve their organizational innovation and performance as well. Through scrutinizing the two cases, it was concluded that the proposed three KMS operation strategies have potentials of being generally applied to other KMS operation cases.

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