• 한국산업정보학회논문지
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• 제8권4호
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• pp.73-81
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• 2003

최근 기업들은 글로벌 경쟁과 국내외 경영환경의 빠른 변화로 인해 과거와 같은 경영방식과 생산수단으로써는 경쟁에서 이겨나가기가 어려워지고 있다. 이와 함께 정보와 지식의 효과적인 활용을 통한 기업 경쟁력을 향상하려는 지식경영에 대한 관심이 높아지고 있다. 따라서 본 연구는 지식경영의 성공요인들을 계층분석과정(AHP)을 통해서 찾아내고 성공요인들 간의 상대적인 중요도를 파악하여 지식경영을 도입하려는 기업들에게 성공적인 도입을 위한 시사점을 제공하고자 한다.

• 한국지능정보시스템학회:학술대회논문집
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• 한국지능정보시스템학회 1999년도 추계학술대회-지능형 정보기술과 미래조직 Information Technology and Future Organization
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• pp.111-120
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• 1999

Although the concept of viewing knowledge as a critical resource has been widely accepted in prior studies, it is not fully understood how to acquire available knowledge in order to improve organizational effectiveness. However, it si sure that organizational knowledge management should pursuit the achievement of the business goal by delivering relevant and useful information to the right person at the right time. Group Support System (GSS) can play an important role to transfer scatter information into meaningful business knowledge for supporting strategic corporate decision-making. This study proposes a fuzzy GSS framework for acquiring workgroup knowledge from individual memory and aggregating workgroup knowledge to organizational knowledge. This study also proposes an architecture to support the fuzzy GSS framework. The architecture consists of user agents, information management agents, and a fuzzy model manager. To illustrate how the fuzzy GSS framework can be used to support the whole process of organization knowledge acquisition, an Internet-based GSS was developed and applied in a marketing decision process. It showed that the framework was effective for acquiring organizational knowledge.

• 지식경영연구
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• 제2권1호
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• pp.65-81
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• 2001

The aim of this study is classify knowledge work style management for knowledge management. It is based on the knowledge creation model of Nonaka by subdividing types of knowledge workers. It was designed to create a model for application to the actual environment of management. Nonaka suggested the process of socialization, externalization, combination, internalization that the knowledge of a person creates new knowledge through the interaction of implicit knowledge and explicit knowledge. This research demonstrated that knowledge worker of 16 forms by applying SECI model to the main function and the subordinate functions again. This study aims at achieving a higher outcome by applying the ability of existing knowledge worker to subdivided expert field efficiently. Suggested styles of knowledge worker in this research are classified into craftsman style, pragmatic style, combination style, developed style knowledge worker who creates knowledge by selecting socialization as the function and again by selecting externalization combination, internalization as subordinate functions. And they were classified into creation style, insight style, strategy style according to practical application worker and function which is selecting externalization as the main function and socialization as the subordinate functions. They were classified into future style, innovation style, analysis style, judgement style knowledge worker who are selecting combination as the main function and experiment style, intuition style, research style, learning style worker who are selecting internalization as the main function. They suggested the characteristics and cases of each type.

• Asia pacific journal of information systems
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• 제32권4호
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• pp.728-749
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• 2022

The information and communication technology (ICT) value creation process is inherently unobservable. In addition to the direct effect of ICT on productivity, some information or knowledge can create value through other knowledge activities. In this paper, we study the impact of ICT on productivity through R&D. We tested the mediating effect of R&D between ICT and productivity using panel data from 47 US industries from 1987 to 2013 from the Bureau of Labor Statistics. The results show that R&D partially mediates ICT and productivity. That is, ICT directly increases productivity, and some of its effects can be realized through R&D. Recipients who acquire knowledge through ICT have to interpret codified ideas and apply them to practice. The increased absorptive capacity that can be developed through R&D improves interpretation ability, allowing employees to share more complex ideas. Thus, ICT helps people to effectively communicate, but some information and knowledge can be realized and applied through R&D knowledge activities. This is the first study empirically examining the process of ICT value creation through R&D. It also provides practical guidelines for knowledge management, such as making decisions about ICT and R&D investments that are better done concurrently rather than individually to maximize their impact on productivity.

• 한국기록관리학회지
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• 제21권1호
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• pp.163-187
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• 2021

한국의 기록관리는 행정적 발전을 이룬 데 반하여, 민간기업은 물론이고 기록관리가 정착되고 있는 공공기관에서도 경영진은 물론 직원들의 기록관리에 대한 인식이 상당히 부족하다. 이는 기록관리 영역이 기관의 경영 전략의 하나로 포함되어야 할 필요성을 보여주고 있다. 반면 지식경영은 경영의 한 축으로 오랜 시간 연구되어 왔다. 이에 이 연구에서는 ISO 15490-1:2016의 기록관리 프로세스와 지식경영 프로세스를 비교 분석하였다. 또한, ISO 30301에서 제시한 기록경영 구성 요소와 ISO 30401에서 제시한 지식경영의 구성 요소를 비교 분석하여서 기록경영이 지식경영과 같이 경영의 한 축이 될 수 있는지 확인하였다. 마지막으로 프로세스들과 경영 요소들의 비교 분석 내용을 토대로 기록관리와 지식경영의 통합모델을 제시하였고 통합모델 실행방안을 경영의 관점, 정보 거버넌스 관점으로 제시하였다.

• 지식경영연구
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• 제19권3호
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• pp.1-29
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• 2018

This study focuses on the mediating role of creativity on the knowledge management process. To confirm focal hypotheses, we conducted survey on 538 employees of foreign subsidiaries of global enterprises. Main findings are: first, creativity turned out to positively mediate the effect of knowledge transfer on the firm's performance; second, the mediating role of creativity differs depending on the domain of acquiring knowledge such as exploitation and exploration. This research found that the influence of exploitative knowledge on knowledge creation and innovative performance was stronger. As such, among tension view and foundational view, which are two competing views on the relationship between knowledge and creativity, the latter is more soundly supported.

• 지능정보연구
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• 제6권1호
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• pp.35-50
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• 2000

Diverse requirements of users on web-based model management force a system agent to develop user-adaptive building a model in reality and providing an adequate solution method of the model. The relationship between models is important knowledge for the agent to effectively build a new model to adaptively adjust an existing model under a problem and to efficiently connect the new model into an adequate solution method. Since the generating process of the inter-model relationship is more difficult than the building a new model however the process mostly depends on the knowledge of operation research experts. Without the adequate scheme of the inter-model relationship the burden of the management for the agent increases rapidly and the quality of the services may worsen. This study shows that meta-knowledge generated from relationship between models is important for the user to build a model in reality and to acquire the solver appropriate to the model. The relationship that consists of common and exclusive objects between models can be represented by frames. The system under development to implement the idea includes user-adaptive ability which identifies a model through forward chaining method and searches the solver appropriate to the model by using the meta knowledge. We illustrate the meta knowledge with an applied delivery system in supply chain management.

• 한국지능정보시스템학회:학술대회논문집
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• 한국지능정보시스템학회 2001년도 The Pacific Aisan Confrence On Intelligent Systems 2001
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• pp.393-399
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• 2001

The Purpose of this paper is how KM is implemented and executed to reform the organization in the change management aspect and how its current KM can be developed in the future, mainly based on the organizational system, business process, and information system related to KM. This Paper is longitudinal case study of Knowledge Management at LG-EDS Systems. The effective approach to undertake KM is phase. First, it is structured to share explicit knowledge for better performance and then implicit knowledge for best performance. But, This method had some limitations. So, LG-EDS systems integrated KMS-Knowledge Portal-to facilitate cooperation and improve contents quality.

• 한국정보시스템학회지:정보시스템연구
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• 제15권2호
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• pp.125-152
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• 2006

The purpose of this study is to explore the process of knowledge creation at the infusion stage in IT adoption. Because of the lack of the prior research on the infusion and the process of individual knowledge creation we employed Grounded Theory Method which is a qualitative method for building a theory inductively. Collecting and analyzing data from 13 knowledge workers including medical doctors, project managers, and bankers, a process model is developed through the serial process of open, axial and selective coding. We conceptualized the knlowledge creation at the infusion stage as a social process where knowledge is expressed through private and public justifications. This study also found that organizational politics, top management supports, and organization strategy are important factors facilitating the knowledge creation process.

• 산업공학
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• 제13권1호
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• pp.17-28
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• 2000

As knowledge has been recognized as a new resource in gaining organizational competitiveness, Knowledge Management (KM) is suggested as a method to manage and apply knowledge for business management. KM research, however, has focused on identifying, storing, and distributing the transaction-related knowledge in an organization. There has been little research on applying the knowledge to decision-making or strategy development that is the main task of business management. The application of knowledge to decision making has higher impact on organizational performance rather than just the knowledge management for process transaction. In this research, we suggest System Dynamics (SD) for the knowledge-based decision-making. Based on the modeling method of SD, we can translate partial and implicit knowledge resident in individual's mental model into organized explicit knowledge. The simulation test of the organized knowledge model enables decision-makers to understand the structure of the target problem and its behavior mechanism, which facilitates effective decision-making. We will compare the proposed method and other KM methods and discuss this research based on the application case to a real telecommunication company.