• Title/Summary/Keyword: Knowledge Creating Processes

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An Empirical Analysis of the Effects of Information Technology on Knowledge Management Activity and Performance (정보기술이 지식경영활동과 성과에 미치는 효과에 대한 실증분석)

  • Choi, Eunsoo;Lee, Yooncheol
    • Knowledge Management Research
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    • v.10 no.3
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    • pp.51-80
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    • 2009
  • The purpose of this study is to empirically analyze the impact that occurs when Korean organizations make practical use of various information technology tools and systems in the knowledge management process, such as sharing, learning and creating knowledge. Such a process is usually made through online and offline knowledge management activities. This paper also verifies how the externalization of tacit knowledge, and the internalization of explicit knowledge via the Internet and offline socialization activities have altered the mechanisms of knowledge transfers inside organizations. For the research, a survey was conducted on the satisfaction and usability levels of information technology, and the impact of IT usage on the results of knowledge management activities and knowledge transfers. 622 Korean organizations were surveyed, including major listed firms and public organizations. The results were examined as an online/offline integration process using SECI's Model proposed by Nonaka (1994, 1995). The analysis shows that information technology satisfaction and the usage of information technology help accelerate the pace of the knowledge flow and amplify the volume of the knowledge transfer by boosting the externalization and internalization processes-also known as knowledge management activities. However. there is no distinct correlation between information technology and socialization, an offline knowledge transferal activity. In particular, the quality of knowledge-an end result of knowledge transfer-does not improve merely by the externalization of online knowledge and instead requires the internalization of knowledge processes. Above all, the research reveals that offline socialization processes vastly contribute to the improvement of knowledge quality. This paper suggests that in order to ensure a transfer of quality knowledge, an organization or a company should focus on the use of information technology rather than the satisfaction level of information technology, and that knowledge transfers via the Internet has limitations in creating high quality of knowledge. For an organization to ensure the transfer of high-quality knowledge, the organization should not entirely hinge the transfer of knowledge online, as it is essential to have an offline method-a form of socialization such as a 'community of practice.'

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The Measurement, Reporting, and Utilization of Knowledge Assets : The Case of Telecom Company (지식자산의 측정, 보고 및 활용 : 통신회사의 사례를 중심으로)

  • Park, Kyung Seok;Han, Ingoo
    • Knowledge Management Research
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    • v.9 no.3
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    • pp.173-194
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    • 2008
  • Conventional financial accounting system has overseen the significant roles of the non-financial facets of the activities of the company, especially whose value creating abilities are based on knowledge assets. In the knowledge-based economy, telecommunication service companies must recognize the changes from the tangible assets to the knowledge assets as value creating resources, understand the dynamic processes in which the knowledge is converted to financial profits and seek the method to measure and report knowledge assets to sustain the competitive advantage continuously. This study proposes the indicators and measures of knowledge assets of Korea Telecom. Through the analysis and application of tile knowledge assets report of the Korea Telecom, this study shows the usefulness of the knowledge assets report.

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Information Retrieval: A Communication Process in the 21st Century Library

  • Umeozor, Susan Nnadozie
    • International Journal of Knowledge Content Development & Technology
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    • v.10 no.2
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    • pp.7-18
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    • 2020
  • Communication is a process involving a group of interrelated elements working together for the purpose of information transfer. This paper discusses information retrieval as a communication process in the 21st century library. The difficulties associated with access to recorded knowledge through bibliographic control devices have been exacerbated by the interposition of additional encoding processes in the library and further decoding by the users. In addition, the innovation of internet/web has revolutionized the means and mode of communication process in the library by flooding information seekers with information and creating an illusion of self-sufficiency in many users. With these changes in information seeking behaviour and pattern, a cybernetic approach to information retrieval has emerged emphasizing adaptive control mechanisms and feedback processes. This paper argues that libraries should strive to continuously remain relevant by keeping abreast with changes in the behavior of information users. To this end, this paper proposes apomediatic-cybernetic model of communication, which illustrates information retrieval processes for the 21st-century library.

A Study of the Union Reading Contents Management Based Knowledge Creating Processes (지식창조프로세스 기반 통합형 독서콘텐츠 관리)

  • 장우권
    • Journal of Korean Library and Information Science Society
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    • v.34 no.4
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    • pp.179-202
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    • 2003
  • Reading is a typical representative knowledge and information activities. It is a put of the presents man and by itself Read-learning is the cognitive and social activities of the creating platonic world. However, in the education training of students become a visible problems of read-learning too many. To solve the problems have to pull off a systematical plan in read activities. This aims to purpose the model of the union reading contents management as the method for the read activity based on the problems analysis of read-learning activity. It is reading contents management as the model knowledge cresting processes.

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A Case Study of Knowledge Management based on SECI (SECI기반 지식관리실증연구)

  • Chang, Woo-Kwon;Kim, Hyun-Hee
    • Journal of the Korean Society for information Management
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    • v.20 no.4 s.50
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    • pp.277-301
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    • 2003
  • Knowledge Management is presented as the management method having the survival and competition of enterprise under variously changing management environment. Knowledge Management is introduced recently as successful survival strategy of advanced enterprise. Scientifically, however, the definition. study model and propulsion method of KM leave much to be desired, and now it has become the subjects of active study among scholars. To creation of the competitive power of the company have to be important knowledge based continuous innovation. That is to say, the knowledge management means a lot to knowledge assets included knowledge, knowledge creating, sharing, and acting This study aims to propose models on the research result based a case study of the financial industry in knowledge creating processes(SECI) and deriving knowledge management styles in the flied works of the bank.

A Study on the Information Cultural and Creating Process (정보문화 창조과정에 관한 연구)

  • Chang, Woo-Kwon
    • Journal of the Korean Society for information Management
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    • v.21 no.4 s.54
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    • pp.295-314
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    • 2004
  • Information cultural is the compound of the physical and spirit livelihood mode in the knowledge and information age. They are the livelihood mode including obtained knowledge, belief, technology, and behaviour and so on shared members of the special boundary of land. The 21st century called people is the age to create the new added value of information and cultural. Thus information cultural is becoming the global. This study aims to propose model on the information cultural creating processes for information cultural magnification based on theory and the necessaries for the undertaking of a work in the side global.

Transfer of Marketing Knowledge within Multinational Corporations and Its Impact on Performance: Moderating Effects of Absorptive Capacity, Socialization, and Local Knowledge

  • Lee, Byung-Hee
    • Journal of Global Scholars of Marketing Science
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    • v.18 no.4
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    • pp.277-306
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    • 2008
  • Knowledge1 is considered to be a key element of understanding how organizations gain and sustain competitive advantages. But very few firms are capable of creating the requisite knowledge and thus, firms should acquire and exploit new knowledge through knowledge transfer processes. The empirical part of this study involves examining relationships among adaptability of knowledge and knowledge transfer and marketing performance and testing the moderating roles of absorptive capacity, socialization and local marketing knowledge. This study is organized as follows: (1) Previous literature on knowledge, knowledge transfer and absorptive capacity is summarized, followed by the development of hypotheses derived from the knowledge-based view and absorptive capacity. (2) The hypotheses are tested with data collected from MNCs' subsidiaries performing marketing activities in Korea.Thestudyisclosedwithfindings,implications,andconclusions. Following six research hypotheses are drawn from literature review in related areas: H1: Adaptability of knowledge transferred from the MNCs' headquarters and other subsidiaries is positively associated with knowledge inflows into the receiving subsidiary. H2: The level of marketing knowledge transferred from the MNCs' headquarters and other subsidiaries is positively associated with marketing performance of the receiving subsidiary. H3: Increases in potential absorptive capacity will enhance the relationship between adaptability of knowledge and the level of marketing knowledge transfer. H4: Increases in realized absorptive capacity will enhance the relationship between the level of knowledge transfer and marketing performance of the receiving subsidiary. H5: Increases in socialization activity among the headquarters and subsidiaries will enhance the relationship between adaptability of knowledge and the level of marketing knowledge transfer. H6: Increases in the level of locally developed marketing knowledge will enhance the relationship between the level of knowledge transfer and marketing performance of the receiving subsidiary. The research framework that illustrates the proposed hypotheses is presented in figure 1. The unit of analysis for this study is knowledge transfer from the MNCs' headquarters and other subsidiaries to their subsidiaries operating in South Korea. The population for this study consists of subsidiaries established either as joint ventures or as wholly-owned subsidiaries. A group of 603 foreign firms were drawn from diverse industry organizations and business societies. After personal contact, telephone, fax, and e-mail to request that the respondents complete the questionnaire, 282 valid questionnaires from 133 initial sample companies were collected. The results of the empirical analyses significantly support all of the proposed hypotheses except hypothesis 3. Adaptability of external knowledge promotes knowledge transfer and the relationship is moderated by a firm's potential knowledge absorptive capacity. On the other hand, knowledge transfer improves a firm's marketing performance and a firm's realized knowledge absorptive capacity and local marketing knowledge moderate the relationship. The theoretical and practical implications of the findings in this study are as follows: (1) firms must take seeking, transferring, sharing and exploiting of external knowledge into serious consideration, while simultaneously creating knowledge to support the necessary business operations, remain competitive, and achieve superior performance. (2) Firms should continuously seek to develop their knowledge absorptive capacity (both potential and realized capacity) to absorb, learn and utilize valuable external knowledge. (3) Firms should emphasize not only absorptive capacity, but also development of local knowledge. Firms with strong absorptive capability and local knowledge can learn and transfer more external knowledge, which can be translated into greater levels of competence and performance.

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Personal Strengths Knowledge Is the Key to Employability: Implications for Library and Information Science and Career Development Education for Its Students (취업력 제고의 관건으로서 개인강점 지식 - 문헌정보학과와 사서의 경력개발교육에 주는 의미 -)

  • Cho, Byung-Ju;Choi, Jung-Hee;Oh, Dong-Geun
    • Journal of Korean Library and Information Science Society
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    • v.40 no.4
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    • pp.243-259
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    • 2009
  • This study introduces strengths theory, a core subject of career development and job-getting, and discusses about the factors of strengths(namely talents, knowledge and skills), the processes of strengths personalization, and generating employability. It searches for opportunities to apply the concept of employability to the field of Library and Information Science now thrown under hard pressure from information and communication technology. Employability is defined here as competence to make oneself employable as needed by discovering or creating work opportunities using one's own tested personalized strengths. Employability is a package of systematically organized information about the essential abilities and productive personalities of a person, and it is essential to be duly cognitive of one's employability if one seriously intends to succeed in jobs and career. Since generation of employability heavily involves complex processes of information and knowledge-making, expertise from LIS, particularly from areas of personal information management(PIM) and personal knowledge management(PKM), is expected to help for process facilitation.

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Overcoming Barriers of Knowledge Sharing through Communities of Practice: A Case Study of Steel Company (실행공동체를 이용하여 지식공유의 제약사항 극복: 철강회사 사례를 중심으로)

  • Hong, Dae-Geun;Koo, Choong-Hyo;Suh, Eui-Ho
    • Information Systems Review
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    • v.11 no.2
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    • pp.131-145
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    • 2009
  • Knowledge management is systematic management of vital knowledge resources and its associated processes of creating, gathering, organizing, diffusion, use and exploitation. A key challenge emerging for such organizations is how to encourage knowledge sharing within organization because knowledge is the organization's intellectual capital, of increasing importance in promoting competitive advantages. Isolated initiatives for promoting knowledge sharing and team collaboration, without taking consideration of the knowledge sharing limitations and constraints can defeat further development of KM culture. This article investigates knowledge sharing bottlenecks and proposes the use of community of practice as an effective instrument for knowledge sharing. The article demonstrates the opportunity for overcoming barriers of knowledge sharing through the application of communities of practice. The article introduces a steel company case as the best practice of communities of practice. Then, the paper empirically analyzes the case study to provide evidence for the feasibility and effectiveness of the proposed approach.