• Asia pacific journal of information systems
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• 제33권2호
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• pp.418-443
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• 2023

Many organizations facilitate a host of online knowledge sharing communities to assist internal knowledge sharing and operation. The permeable boundaries and voluntary structures of online communities allow individuals to span community boundaries and affect member resources and structures. Although much research has been done on members' knowledge contribution in online communities, relatively little is known about how a member's contribution to a community is shaped by the cross-level interactions of member's external boundary spanning and the community's environmental scanning or membership fluidity. Drawing from the theoretical lens of boundary spanning and the external view of online communities, we take a multi-level approach in the analysis of the activities of 1,992 members of 126 communities internal to a global company. We find that a member's external boundary spanning activity (e.g., external knowledge acquisition via reading posts) has a positive effect, though at a decreasing rate, on subsequent internal knowledge contribution (e.g., posting replies in the member's home community). This positive effect is stronger in communities that are more active in environmental scanning or have fluid membership and weaker in communities that are less active in environmental scanning or have stable membership.

• 정보관리학회지
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• 제31권2호
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• pp.173-188
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• 2014

본 연구는 다양한 지식이 축적되고 공유되며 구성원 간의 관계와 상호작용을 바탕으로 지식이 생산되고 활용되는 공간인 소셜 러닝 커뮤니티에서 학습자의 지식소싱 행위가 지식활용 성과에 어떠한 영향을 미치는지를 실증적으로 분석하는 것을 목적으로 하였다. 이를 위해 한 대학의 사회과학분야 전공수업에 참여한 55명의 학습자들을 대상으로 소셜 러닝 커뮤니티를 구성하고 한 학기의 소셜 러닝 완료 후 설문조사를 통해 자료를 수집하였으며, 다중회귀분석을 사용하여 지식소싱 행위와 지식활용 성과의 영향관계를 규명하였다. 연구 결과, 양자 지식소싱과 문서 지식소싱은 지식재이용과 지식응용에 영향을 미치며, 그룹 지식소싱은 지식응용과 지식혁신에 영향을 미치는 것으로 나타났다. 본 연구의 결과는 소셜 러닝 커뮤니티에서 지식의 이용 목적에 따라 효율적인 지식소싱 행위를 선택하는데 유용할 것으로 기대된다.

• 지식경영연구
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• 제7권1호
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• pp.31-47
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• 2006

In order to manage organizational knowledge efficiently, Knowledge Management System(KMS) is considered as mandatory. This study aims at developing a KMS performance model to predict user satisfaction as well as KMS usage, considering the unique features of KMS. By analyzing 261 surveys with LISREL, we found that community of practice(CoP) characteristics - participation and interactivity among users - significantly affects KMS user satisfaction. This implies that the development of KMS should focus on facilitating users' interactivity and participations such as CoP activity, which differs from the general information system context. We also found that KMS usage is influenced by CoP interactivity, not by CoP participation, and that KMS usage as well as user satisfaction leads to user performance. Interpretations and implications of the findings are discussed.

• 지식경영연구
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• 제9권1호
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• pp.147-161
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• 2008

In the previous KM (Knowledge Management) studies, it has been repeatedly pointed that CoP (Community of Practice) should be used as a platform for boosting up corporate innovative activities. Despite this, it is very rare to find relevant literature in which real-world cases are introduced showing critical success factors, implemented strategies, and objective analysis of results. In this sense, main objective of this paper is very timely- to introduce a real-world CoP case in which POSCO, world-leading steel company, sorted out creative CoP strategies to nurture knowledge-sharing activities to solve various kinds of problems at hand, and maintain appropriate level of knowledge circulation throughout all the working units of company. In a nutshell, POSCO has been successful in any measure in utilizing the creative CoP activities as strategic means to change the paradigm of innovation and extract fruitful outcomes from integrating three important individual activities such as work, learning, and innovation.

• 한국전자거래학회지
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• 제14권4호
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• pp.95-118
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• 2009

온라인 공간에서의 정보 및 지식에 대한 공유활동은 매우 활발하기 진행되고 있으며, 많은 인터넷 이용자들이 자신이 필요한 정보나 지식을 카페, 블로그 등과 같은 온라인 전자공간에서 공유하며 이용하고 있다. 온라인 전자공간에서 자신이 필요한 정보나 지식을 공유하는 공간으로 사용되는 가상커뮤니티는 이용자간 온라인 커뮤니케이션 수단으로 사용될 뿐만 아니라 가상공간을 이용한 정보 및 지식공유의 장으로서 매우 중요한 역할을 하고 있다. 국내의 경우 다음, 네이버, 파란, 네이트 등 중요 포털사이트들은 사용자들의 편의제공목적은 물론이고, 주요 포털 사이트 이용자들이 가지고 있는 각종 정보 및 지식공유를 위한 수단으로 가상 커뮤니티를 이용하고 있으며, 실제로 많은 인터넷 이용자들이 자신의 관심사나 관심분야와 관련한 가상커뮤니티를 통해 많은 정보와 지식을 공유하고 있다. 가상 커뮤니티의 성공적 운영을 위한 연구들이 수행되어오고 있지만, 보다 세밀한 연구수행이 필요한 시점이며, 이에 본 연구에서는 가상 커뮤니티 이용자들이 지각한 특성들이 이용자 태도, 커뮤니티 신뢰, 만족을 경유하여 충성도에 미치는 영향력 과정을 여러 선행연구로부터 도출하고, 이를 실증적으로 검증하였다. 그 결과 가상커뮤니티 유용성과 편리성 그리고 친숙성이 이용자 태도를 경유하여 만족과 충성도에 유의적인 영향을 미친다는 점을 확인하였으며, 구성원 신뢰와 커뮤니티 명성이 커뮤니티에 대한 신뢰, 만족, 충성도에 각각 유의적인 영향을 미친다는 점을 확인하였다. 이러한 본 연구의 결과는 추후 가상커뮤니티를 운영하는 기업의 전략수립에 많은 도움이 될 것으로 기대한다.

• 한국지역사회생활과학회지
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• 제14권2호
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• pp.93-106
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• 2003

The main purpose of this research was to study and analyze the actual utilization of traditional knowledge resources and to search for methods to activate local communities through utilization of traditional knowledge resources best suited for us. For this study, data listed on the internal web sites during August 2002 to October 2002 were searched and analyzed. In terms of statistical analysis, frequency, percentage, and x$^2$-test were operated using the SPSS 10.0 program. The major results of this study are as follows: 1) Traditional knowledge resources utilized throughout the nation totaled to 8,906 cases. These utilized resources composed of 48.0% of tangible resources, 32.3% of environmental resources, and 19.8% of intangible resources and such utilized resources were in order of life-skill, scenery, ruins and relics, community activity, exhibition, and folklores. 2) Tourism, merchandising, and festival were the major types of utilization of traditional knowledge resources, while education was the relatively minor portion in utilization type. 3) Compound linking of traditional knowledge resources, utilization type, and utilizing body showed links such as life skill-merchandising-civilian, ruins and relics-tourism-government, folklore-festival-civilian, scenery-tourism-government, and exhibition-education-civilian.

• 지역사회간호학회지
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• 제22권4호
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• pp.399-408
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• 2011

Purpose: This study was conducted to evaluate the effects of an education program on the knowledge of medication and prevention of depression in the elderly at a local community. Methods: This study utilized the nonequivalent control group pretest-posttest design. Thirty consecutive people were included in this study for the experimental group, and another 30 people were allocated to the control group. The program was performed once a week for 3 weeks. Data were collected from March 15 to April 30, 2010 and statistical analyses were performed by ${\chi}^2$-test and independent t-test using the SPSS/WIN 12.0 program. Results: There were statistically significant differences in the knowledge of medication, depression and medication compliance between the experimental and control groups. Conclusion: This study demonstrated that an education program for the knowledge of medication and prevention of depression in the elderly with chronic disease could improve their knowledge of medication and their medication compliance, and decrease their depression. These results suggest that education of knowledge with social psychology can be an effective and practical method of management to the elderly with chronic disease at local communities.

• Journal of Information Processing Systems
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• 제19권1호
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• pp.55-66
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• 2023

Community portraits can deeply explore the characteristics of community structures and describe the personalized knowledge needs of community users, which is of great practical significance for improving community recommendation services, as well as the accuracy of resource push. The current community portraits generally have the problems of weak perception of interest characteristics and low degree of integration of topic information. To resolve this problem, the reader community portrait method based on the thematic and timeliness characteristics of interest labels (UIT) is proposed. First, community opinion leaders are identified based on multi-feature calculations, and then the topic features of their texts are identified based on the LDA topic model. On this basis, a semantic mapping including "reader community-opinion leader-text content" was established. Second, the readers' interest similarity of the labels was dynamically updated, and two kinds of tag parameters were integrated, namely, the intensity of interest labels and the stability of interest labels. Finally, the similarity distance between the opinion leader and the topic of interest was calculated to obtain the dynamic interest set of the opinion leaders. Experimental analysis was conducted on real data from the Douban reading community. The experimental results show that the UIT has the highest average F value (0.551) compared to the state-of-the-art approaches, which indicates that the UIT has better performance in the smooth time dimension.

• Journal of Information Science Theory and Practice
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• 제12권1호
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• pp.1-20
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• 2024

This research aims to study and confirm enabling factors affecting the knowledge transfer and business process of community enterprise groups in Pattani province, Thailand. Key informants were community enterprise entrepreneurs; 30 people were selected purposively with criteria. This study used a mixed-methods approach and conducted semi-structured interviews to collect data. Qualitative data were analyzed using content analysis and classification, while quantitative data were analyzed using descriptive statistics with frequency, percentage, mean, and standard deviation. Moreover, inferential statistics chi-square value, Phi Cramer's V, and multiple regression analysis with the R program for statistical computing were employed to analyze the relationship between the variables, test the research hypothesis, and create forecasting equations. The research results revealed that the overview of enabling factors had a very high relationship (Cramer's V=0.965). Regarding community enterprise, it was found that enabling factors related to the knowledge transfer and business process consisted of four factors: regulations and administrative guidelines, business plan, reinforcement, and brainstorming. Reinforcement was the factor with the highest degree of correlation (Cramer's V=0.873) and predictor of influence on the knowledge transfer and business process (R₂=0.670, p<0.05). This study's findings can lead to the developing of guidelines for promoting community enterprises properly and timely. These guidelines are expected to be used to develop knowledge about business models for community enterprises, which will help to improve their competency and competitiveness.

• 국제학술발표논문집
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• The 6th International Conference on Construction Engineering and Project Management
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• pp.654-655
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• 2015

In construction industry, while requiring advanced knowledge of technicians through a long experience, there is a problem with the tacit knowledge is not carried on the inner organization. Recent technological developments allow sharing and application of the tacit knowledge while technology tools use the CoP(Community of Practice) that mainly interacts between people. Clearly, the most consideration in stimulating CoP is the circulation of knowledge, namely the willingness to share and use knowledge with others. It is then important to explain why individuals factors to share and use knowledge with others when they have a choice. In this paper, we would like to report to find out about factors whether people are actually sharing and using the knowledge obtained in CoP. The results help to analyze which factors are influenced to be a successful CoP in construction industry. The implications for theory and future research direction are discussed.