• 제목/요약/키워드: Key performance indicators

검색결과 233건 처리시간 0.021초

중소기업의 성과평가를 위한 BSC 구축에 관한 사례연구 - I사를 중심으로 (A Case Study on the BSC Development of a Small and Medium-sized Manufacturing Enterprise for Performance Evaluation)

  • 지성권
    • 디지털융복합연구
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    • 제15권10호
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    • pp.83-92
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    • 2017
  • 본 연구의 목적은 부산광역시에 있는 중소 제조기업인 I사를 중심으로 중소기업에 적합하고 경영환경에 맞는 BSC를 구축하는 것으로, 다른 중소기업들이 이 사례연구를 통해 BSC 구축시 거쳐야 하는 중요한 과정과 각 과정별로 중요한 내용을 참고할 수 있도록 하였으며 BSC가 구축된 이후 기업에 접목하는 과정에서 발생하는 문제점에 대해서 개선 방안을 제시하였다. 또한 수요시장의 환경변화에 따라 주요 사업부문이었던 RDS에서 새로운 SSS로의 사업전략의 변화를 목표로, 사례기업에 맞는 BSC를 구축하였다. 전사적 차원 뿐 아니라 각 팀별로 전략체계도를 작성하고 각 관점별 전략목표, 핵심성공요인 및 핵심성과지표를 한눈에 살펴볼 수 있도록 하였다. 마지막으로 기업전체 뿐 아니라 각 팀별로 스마트차트를 작성하여 관점별 점수와 전략목표, 핵심성공요인, 핵심성과지표의 가중치와 목표점수, 실적, 달성율까지 쉽게 계산할 수 있는 중소기업 맞춤형 성과평가시스템을 구축하였다는 점에서 본 연구의 의의를 가진다.

외국의 성과연동지불제도 현황과 가감지급사업의 발전방향 (Reviews of Pay-for-Performance and Suggestion for Korean Value Incentive Program)

  • 윤효정;박은철
    • 보건행정학회지
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    • 제27권2호
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    • pp.121-127
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    • 2017
  • The effort to measure and improve the quality of healthcare is a common health policy issue worldwide. Korean Value Incentive Programme is one of that effort, but some concerns exist. Compared to pay for performance program in other countries, it measures healthcare quality with relatively narrow performance domain using a small number of clinical indicators. It was designed without involving hospitals and other key stakeholder, and program participation was mandated. Highest and lowest performers get bonus and penalty using relative ranking. As a suggestion for development, the direction for quality management at the national level should be given first. Therefore the philosophy or strategy for quality improvement should be reflected to the program. And various domains and indicators of healthcare quality should be developed with active communication with healthcare providers. The evaluation method is necessary to be changed to provide achievable goal to the healthcare providers and attract quality improvement.

Balanced Scorecard Based Performance Analysis of Accreditation for Engineering Education

  • Ju, Yonghan;Sohn, So Young;Ahn, Jinsook;Choi, Jin Young
    • Industrial Engineering and Management Systems
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    • 제13권1호
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    • pp.67-86
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    • 2014
  • The number of students graduating from accredited programs has been increasing annually since the first students graduated from accredited engineering programs in Korean universities in 2004. In this paper, we evaluate the effect of engineering education accreditation by the Accreditation Board for Engineering Education of Korea (ABEEK). We developed performance evaluation indices based on the balanced scorecard concept and applied the proposed indicators to graduates, faculty, and industry employers to see if there are significant differences between accredited and non-accredited groups. Overall, regardless of survey object, engineering education accreditation was perceived to contribute to the elevation of engineering and science and the level of national growth. However, the differences between accredited and non-accredited groups for some key performance indicators were statistically insignificant. The results of this paper are expected to provide crucial feedback information for the improvement of engineering education accreditation in Korea.

OSC기반 PC구조 공동주택의 보급 및 활성화 방안과 핵심 성과 지표 개발 - 주체별 설문조사 분석결과를 중심으로 - (A Study on Plans for Diffusion & Revitalization, and Developing Key Performance Indicator for OSC based PC Structure Apartment Housing)

  • 이성호;차희성
    • 한국건설관리학회논문집
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    • 제22권1호
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    • pp.98-105
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    • 2021
  • 최근 국내 건설 산업에는 많은 변화들이 있다. OSC는 이러한 문제점들을 해결해 줄 것이라는 기대를 받고 있으며, 국내 건설생산시스템의 혁신을 불러일으킬 방안으로 대두되고 있다. 과거의 연구가 실패로 돌아간 뒤, 최근에서야 다시금 주목을 받고 있는 OSC는 해외에 비해 인식 조사와 맞춤형 성과 측정에 대한 연구는 부족하다. 본 연구는 설문조사를 통해 건설 산업 종사자들의 OSC에 대한 인식을 파악하고, 주체별 인식 차이, 성과 지표의 상대적 중요도에 대한 인식을 분석하였다. 대체적으로 OSC의 도입 필요성과 발전의 필요성은 인지하고 있었으며, 장려하는 이유와 활성화를 위해 극복해야 할 장애요인을 분석하였다. 성과 지표의 상대적 중요도와 주체별 인식차이를 확인하였으며, 이를 통해 OSC PC 공동주택의 보급 및 활성화 방안과 핵심 성과 지표를 제시한다.

균형성과표를 이용한 중환자실 간호부서의 핵심성과지표 개발 (Development of Nursing Key Performance Indicators for an Intensive Care Unit by using a Balanced Scorecard)

  • 최윤정;임지영;이영휘;김화순
    • 대한간호학회지
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    • 제38권5호
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    • pp.656-666
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    • 2008
  • Purpose: The purpose of this study was to develop visions of nursing service, nursing strategies and key performance indicators (KPIs) for an intensive care unit (ICU) based on a Balanced Scorecard (BSC). Methods: This study was undertaken by using methodological research. The development process consisted of four phases; the first phase was to develop the vision of nursing in ICUs. The second phase was to develop strategies according to 4 perspectives of a BSC. The third phase was to develop KPIs according to the 4 perspectives of BSC and the final phase was to combine the nursing visions, strategies and KPIs of ICUs. Results: Two main visions of nursing service for ICUs were established. These were 'realization of harmonized professional nursing with human respect' and 'recovery of health through specialized nursing' respectively. In order to reach the aim of developing nursing visions, thirteen practical strategies and nineteen KPIs were developed by four perspectives of the BSC. Conclusion: The results will be used as objective fundamental data to attain business outcomes for the achievement of nursing visions and strategies of ICUs.

Critical Success Factors of Large Design-Build Projects in Vietnam

  • Dang, Chau Ngoc;Le-Hoai, Long;Lee, Young-Dai
    • Journal of Construction Engineering and Project Management
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    • 제2권3호
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    • pp.30-39
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    • 2012
  • Design-build (D&B) has been broadly perceived as an effective project delivery method and become popular in the world. However, the implementation process of this innovative procurement method in Vietnam encounters difficulties due mainly to unfamiliarity and inexperience with the approach. Critical success factors (CSFs) which could be used to enhance the project execution are useful to practitioners in Vietnam if identified. A questionnaire survey was employed to identify CSFs of D&B projects in Vietnam. Parties' competence, especially financial capability, and contract documentation are the most important factors significantly affecting project success. It was also shown that the perspectives of two principal parties in D&B projects on the CSFs are statistically correlated. The identified CSFs were then validated with some various D&B projects. The execution results of CSFs' were compared with the projects' performance measured try key performance indicators (KPIs). The most important success factors of this study were also compared with other countries'. The validation and comparison results provide project participants with some useful information to perform D&B projects better. Practitioners should well perform the identified CSFs to enhance the chance of the success of D&B projects in Vietnam. The findings of this study are useful not only to Vietnamese practitioners but also to others who are concerned about D&B method and plan to employ it in Vietnam in future.

중소(中小)제조업의 성과평가를 위한 성과측정지표 설계 방법 (Design of Performance Measurement Indicators for the Small and Medium Sized Manufacturing Company)

  • 홍현기;오상영
    • 한국산학기술학회논문지
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    • 제10권4호
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    • pp.887-894
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    • 2009
  • 최근 조직의 성과평가 또는 개인의 성과평가를 위한 시스템이 많이 도입되고 있다. 특히 중소 제조업의 성과평가를 위한 BSC활용이 확산되고 있다. 그러나 성과평가시스템이 전문가에 의해 설계되고 구축되어야하지만 중소기업의 자금 부족으로 인해 소프트웨어 기업에서 판매하는 소프트웨어에 의존하여 실시하고 있다. 그렇지만 성과측정의 가장 중요한 것은 객관성이다. 따라서 효과적인 성과측정을 위해서는 측정하고자 하는 성과지표가 잘 설계되어야한다. 따라서 본 연구에서는 중소기업 중에서 제조업종을 영위하는 기업을 대상으로 성과평가를 하기위해 기준으로 삼을 수 있는 성과측정지표를 제시하였다. 연구 결과로 관리부서, 생산부서, 연구부서의 기준으로 제시되는 성과측정 지표가 매우 유효했음을 통계적으로 검증할 수 있었다.

인적자원 분야 전문인력 양성을 위한 K대 전문대학원의 성과지표 분석 및 발전방안 연구 (Performance Indicators Analysis and Development Plans of K University's Professional Graduate School for the Training Professionals in the Human Resources)

  • 김주일;오문환;김세찬;박지환
    • 실천공학교육논문지
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    • 제15권3호
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    • pp.681-701
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    • 2023
  • 본 연구는 인적자원 분야 전문인력 양성을 위해 관련 성과지표를 분석하고, 발전방안을 제시하는 데 목적이 있다. 구체적으로 K대 전문대학원의 성과지표 도출, 홍보 방안, 학회 설립 및 운영방안, 명칭 변경, 비전 제안 그리고, 전공별 교육과정(교육목표, 교육내용, 교육방법) 개선(안) 도출 등을 포함하였다. 이를 위해 K대 전문대학원의 재학생 및 졸업생 총 132명을 대상으로 설문조사를 실시하였고, 29명을 대상으로 FGI 조사를 진행하였다. 자료분석결과는 다음과 같다. 먼저 성과지표의 경우, 선행연구, 전문대학원 특성, 설문조사, FGI 조사 등을 고려하여 15개의 지표(예: 신입생 충원율, 재학생 충원율, 융복합 교육과정 운영, 학술연구 실적 등)를 제시하였다. 홍보 방안에 있어서는 일회성이 아닌 지속적인 홍보가 필요하고, 목표 고객들에게 전문대학원의 장점 및 혜택을 적극 알릴 필요가 있다. 학회 명칭은 가안으로 한국고용직업능력개발학회, 미션과 역할은 고용정책 선진화와 같은 포괄적인 미션이 적절하며, 융합학회로 운영할 것과 융합연구를 지향하는 것이 적절한 것으로 나타났다. K대 전문대학원 명칭 안의 선호도는 HR(인적자원) 전문대학원, 인력개발 전문대학원, 고용직업능력개발 전문대학원 순으로 나타났다. 비전으로는 기존의 강점을 유지하면서, 새로운 변화에 유연하게 대응할 수 있도록 정체성과 차별화의 균형이 필요하다고 하였다. 그리고 전공별 교육과정 개선(안)으로는 급진적이기보다 기존의 틀을 어느 정도 유지하면서 변화의 추이를 보며 단계적, 점진적으로 개편할 계획을 제안하였다.

한국 인터넷 벤처기업의 주요 성공요인이 조직성과에 미치는 영향에 관한 실증적 연구 (Empirical Validation of Critical Success Factors on Organizational Performance in Korean Internet Venture)

  • 김정욱;박정수
    • 한국경영과학회지
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    • 제27권2호
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    • pp.123-152
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    • 2002
  • This study establishes key success Predictors of internet venture enterprises in Korea. The five factors are derived from the relevant literature and clarified the concept of entrepreneurship, industrial level, enterprise strategy, organizational capability, and resource procurement by distinguishing between its components and determinants. Organizational performance indicators were derived from the previous studies classifying by financial performance indicator and non-financial performance indicator using by recent evaluation method as BSC (Balanced Scorecard). We then examine the impact of critical success factors on the internet venture performance. Hypotheses on five factors of internet venture were tested for 103 organizations. Results indicate that critical success factors may serve as key predictors. Organizational strategy and resource capability was found to be positively influenced on both financial performance indicator and non-financial performance indicator while entrepreneurship, industrial level and organizational capability positively affected only non-financial performance indicator.

Effects of age and diet forms on growth-development patterns, serum metabolism indicators, and parameters of body fat deposition in Cherry Valley ducks

  • Lv, Gang;Zeng, Qiufeng;Ding, Xuemei;Bai, Shiping;Zhang, Keying
    • Animal Bioscience
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    • 제35권2호
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    • pp.247-259
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    • 2022
  • Objective: This study was conducted to investigate the effects of age and diet forms on growth-development patterns, serum metabolism indicators, and parameters of body fat deposition in Cherry Valley ducks. Methods: According to the hatching age and initial weight, a total of 150 1-day-old male SM3 Cherry Valley ducks were randomly assigned to two diet forms (pellet vs powder form). Each treatment had with 5 replicates per treatment and 15 meat ducks per replicate. The study lasted 42 d, which was divided into two periods (1 to 21 vs 22 to 42 d). Results: Our results showed that compared with powder group, ducks in pellet group had greater growth performance during different period (p<0.05). The inflection point was 24 d and was not numerically affected by diet forms. Increasing age (42 vs 21 d) significantly increased the weight of body fat and hepatic fat metabolism related enzyme activities in ducks (p<0.05), meanwhile, increasing age (42 vs 21 d) improved serum metabolism indicators and decreased mRNA expression levels of fat metabolism-related genes in liver (p<0.05). Ducks fed different diets (pellet vs powder form) increased growth performance as well as the weight of body fat and improved serum metabolism indicators (p<0.05). In addition, interactions were found between age and diet forms on the levels of serum metabolism indicators in ducks (p<0.05). Conclusion: In conclusion, powder feed reduced growth performance of ducks, and the day of inflection point was 24 days old. Ducks with higher age or fed with pellet diet showed higher fat deposition. The effect of age and feed forms on body fat deposition might result from changes in the contents of serum metabolism indicators, key enzyme activity of lipid production, and hepatic gene expressions.