• 대한산업공학회지
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• 제39권4호
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• pp.260-270
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• 2013

This paper proposes a strategic portfolio model for managing performance of online games. The portfolio matrix is composed of two dimensions: financial performance and non-financial performance. Financial performance is measured by the conventional measure, average revenue per user (ARPU). In terms of non-financial performance, five non-financial key performance indicators (KPIs) that have been widely used in the online game industry are utilized: RU (Register User), VU (Visiting User), TS (Time Spent), ACU (Average Current User), MCU (Maximum Current User). Data envelopment analysis (DEA) is then employed to produce a single performance measure aggregating the five KPIs. DEA is a linear programming model for measuring the relative efficiency of decision making unit (DMUs) with multiple inputs and outputs. This study employs DEA as a tool for multiple criteria decision making (MCDM), in particular, the pure output model without inputs. Combining the two types of performance produces the online game portfolio matrix with four quadrants: Dark Horse, Stop Loss, Jack Pot, Luxury Goods. A case study of 39 online games provided by company 'N' is provided. The proposed portfolio model is expected to be fruitfully used for strategic decision making of online game companies.

• 상하수도학회지
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• 제34권2호
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• pp.105-114
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• 2020

In this study, based on the System Dynamics (SD) methodology, the interrelationship between the factors inherent in the operation of the New Technology Certification System (NTCS) in Korea was identified by a causal map containing a feedback loop mechanism in connection with 'new technology development investment', 'commercialization of new technology', and 'sales by new technology'. This conceptualized causal map was applied to the simulation of the operations of the New Excellent Technology and Environmental Technology Verification System (NET&ETV) run by the Ministry of Environment among various NTCSs in Korea. A SD computer simulation model was developed to analyze and predict the operational performance of the NET&ETV in terms of key performance indices such as 'sales by new technology'. Using this model, we predicted the future operational status the NET&ETV and found a policy leverage that greatly influences the operation of the NET&ETV. Also the sensitivity of the key indicators to changes in the external variables in the model was analyzed to find policy leverage.

• 상하수도학회지
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• 제21권5호
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• pp.539-549
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• 2007

To establish effective and prompt measures for energy conservation in public wastewater treatment plants in Korea, energy consumption rates in 233 utilities in 9 provinces and 7 metropolitan cities are investigated and compared to the rest of the world. Mean load factor for wastewater treatment utilities is 74.9% and those for influent pumps and aeration blowers are 56.2% and 61.0%, respectively. Mean electrical energy usages as the key performance indicators are $0.243kWh/m^3$ for overall sewage treatments and 2.07 kWh per unit kg BOD removal. Digester gas as one of major byproducts in the process amounts to $382,000m^3/day$ nationwide. While major part of the digester gas is used for sludge heating, only 7.3% of the gas is utilized for electricity generation. Both efficiencies for BOD removal and digestion gas generation are considerably lower than those in USA and EU utilities due to low concentration of organic material in influent wastewater. Such low energy regeneration, in turn, results in significantly higher energy consumption in Korean plants, compared to that in USA and EU ones.

• 경영과정보연구
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• 제30권4호
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• pp.415-440
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• 2011

본 연구의 목적은 국내 중소기업에 있어서 전사적 생산 설비 보전(TPM: Total Productive Maintenance)활동이 기업의 경영성과에 어떠한 영향을 미치는지를 실증적으로 규명하는 것이다. 그 결과 개별개선, 자주보전활동을 통하여 경영관점, 고객관점, 성과관점, 그리고 활동관점 등 4가지 관점의 성과를 제고할 수 있는 것으로 나타났다. 또한 계획보전, 교육훈련, 안전환경활동은 고객관점, 성과관점, 그리고 활동관점의 경영성과를 향상시킬 수 있는 것으로 확인되었다. 따라서 본 연구 결과 TPM을 도입한 기업이 전사적 차원에서 체계적인 생산보전활동을 수행함으로써 기업의 경영성과에 긍정적인 영향을 미치는 것으로 나타났으므로 우리나라 기업들이 TPM을 도입 추진하여 지속적으로 활용해야 할 당위성과 필요성을 제시해 준 연구라고 할 수 있다. 또한 4가지 관점에서의 성과측정을 통해 TPM 추진 기업에서의 성과측정지표 선정시 추진목적에 따라 어느 관점에서 중점적으로 성과목표를 설정하여야 할 것인가에 대한 가이드라인 역할뿐만 아니라 향후 TPM 성과 관련 후속연구의 기본방향을 제시해준 연구라고 할 수 있다. 그리고 본 연구의 실증분석에서 도출된 TPM 활동요인과 성과측정 지표의 체계적인 관리를 통해 TPM활동을 보다 효과적으로 추진함으로써 중소기업의 경영성과 및 기업경쟁력을 높이는데 기여할 수 있다고 본다.

• 경영과정보연구
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• 제32권1호
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• pp.111-134
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• 2013

본 연구의 목적은 국내 중소기업에 있어서 전사적 품질경영(TQM: Total Quality Management)활동이 기업의 경영성과에 어떠한 영향을 미치는지를 실증적으로 규명하는 것이다. 그 결과 TQM 활동을 통하여 재무성과, 품질성과, 고객만족성과, 그리고 조직수용성과 등 4가지 관점의 경영성과를 향상시킬 수 있는 것으로 확인되었다. 따라서 본 연구 결과 TQM을 도입한 기업이 전사적 차원에서 체계적인 품질경영활동을 수행함으로써 기업의 경영성과에 긍정적인 영향을 미치는 것으로 나타났으므로 우리나라 기업들이 TQM을 도입 수행하여 지속적으로 활용해야 할 당위성과 필요성을 제시해 준 연구라고 할 수 있다. 또한 4가지 관점에서의 성과측정을 통해 TQM 수행 기업에서의 성과측정지표 선정시 수행목적에 따라 어느 관점에서 중점적으로 성과목표를 설정하여야 할 것인가에 대한 가이드라인 역할뿐만 아니라 향후 TQM 성과 관련 후속연구의 기본방향을 제시해준 연구라고 할 수 있다. 그리고 본 연구의 실증분석에서 도출된 TQM 활동요인과 성과측정 지표의 체계적인 관리를 통해 TQM 활동을 보다 효과적으로 수행함으로써 중소기업의 경영성과 및 기업경쟁력을 높이는데 기여할 수 있다고 본다.

• STI Policy Review
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• 제4권2호
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• pp.113-135
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• 2013

This paper explores how research excellence is perceived among researchers in Thailand and Japan with an aim to explore whether there are any new indicators that could later be proposed and adopted as criteria of excellence. Based on a questionnaire survey, the findings reflect ideas and viewpoints that could be found among researchers in both countries. Creative researchers are crucial to a strong national research and innovation system. Institutions should provide an environment or incentives based on research performance for their researchers to flourish and be productive. For decades, bibliometrics have been used to evaluate individual research performance for its easy approach and faster speed than a qualitative assessment would warrant. Nonetheless, there have been a number of studies on research performance evaluating systems that point out how a purely bibliometric approach is inadequate in summarizing the quality of the scientific performance. The pressures on researchers today influence their thinking and oppose their creativity. To investigate the perception of research excellence, three key research questions were set in this study: what counts as excellence, how to measure excellence, and how to support excellence. The findings confirm that traditional granting criteria that frames an idea of excellence remain valid, but they also suggest novel criteria be considered and prioritized. This paper argues that the existing evaluating system is insufficient for unleashing the curiosity and creativity of researchers and fostering excellence. In the final section, the paper discusses factors that contribute to scientific creativity that we should not overlook.

• Computers and Concrete
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• 제10권4호
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• pp.409-417
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• 2012

The quality of high performance concrete largely depends on water cement ratio, porosity, material composition and mix methods. The uniformity of color, texture and compressive strengths are quality indicators commonly used to assess the overall characteristics of concrete mixes. The homogeneity and share of coarse aggregates play a key role in concrete quality and must be analyzed in a microscopic point of view. This research studies the quality of high performance concrete by taking drilled cores in both horizontal and vertical directions from a 1.0 $m^3$ specimen. The coarse aggregate, expressed in digitized $100{\times}116$ dpi resolution images are processed based on brightness in colors through commercial software converted into text files. With the image converting to text format, the share of coarse aggregate is quantified leading to a satisfactory assessment of homogeneity - a quality index of high performance concrete. The compressive strengths of concrete and the shares of coarse aggregate of the samples are also compared in this research study to illustrate its correlation in concrete quality. It is concluded that a higher homogeneity of aggregate exists in the vertical plane than that of the horizontal planes of the high performance concrete. In addition, the concrete specimen showing denser particle packing has relatively higher compressive strengths. The research methodology provides an easy-to-use, direct measurement of high performance concrete when conducting quality assessment in the construction site.

• 한국건설관리학회논문집
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• 제5권2호
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• pp.202-210
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• 2004

국내 엔지니어링 산업은 시장개방으로 인한 국제 경쟁력 확보, 선진국 대비 기술수준 낙후, 발주방식의 다양화 등으로 인하여 체계적인 사업전략의 수립 및 평가가 절실히 요구된다. 본 연구에서는 국내외 각 산업분야의 경영성과측정에 활용되고 있는 BSC를 건설엔지니어링 기업인 H사에 적용한 성과측정모형을 제시하였다. 성과측정모형은 기업의 중장기 발전계획, SWOT분석, 직원의식분석을 통하여 재무, 성장, 내부효율, 개선 및 학습의 4개의 관점으로 구성되며, 각각의 관점별로 핵심 성공요인과 주요성과지표를 도출하였다. 그리고 정렬분석과 일치분석을 통하여 성과측정모형의 유용성을 검증하였다.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2000년도 추계학술대회 및 정기총회
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• pp.189-189
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• 2000

본 연구에서는 기업의 성과측정시스템을 평가하고 성과측정관행의 성숙도를 진단하는 방법을 제시하고 이를 토대로 우리나라 서비스 기업 두 곳을 선정하여 적용 연구를 수행하였다. 구체적으로 K병원과 A항공사의 경영층과의 면담을 통하여 각 기업에 적합한 성과측정시스템의 틀(framework)을 균형성과표(balanced scorecard)를 기초로 구현하고 다양한 성과차원의 주요성과지표들(KPIs: key performance indicators)을 기업이 추구하는 전략과 부합할 수 있도록 인과관계로 연계하였다. 그리고 구성원들을 대상으로 실시한 구조화된 설문조사를 통하여 각 사례기업의 성과측정시스템의 적합도를 alignment analysis, congruence analysis, consensus analysis, confusion analysis 등 네 가지 차원의 차이분석(gap analyses)을 이용하여 평가하고, 그들의 현행 성과측정관행의 성숙도를 진단하였다.

• 정보통신설비학회논문지
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• 제9권1호
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• pp.24-28
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• 2010

The Quality of Experience (QoE) of next Generation wired/wireless network services based upon IP networking is becoming a popular issue in recent years. The user experience of Internet services such as IPTV, online game, web surfing and etc, are becoming the most desirable factors to service providers to improve service performance and customer's satisfaction. However, collecting user experience from customers and obtaining the QoE parameters from the Quality of Service (QoS) parameters such as bandwidth, delay, jitter or admission control algorithm, are difficult subjects because of the various service types and user characteristics. In this paper, we propose a framework which contains service classification, QoE analysis and service enhancement steps for a suitable QoE measurement and management protocol. We define the user satisfaction indicators of the Internet services, classify the categories of each type of services, and analyse the Key Performance Indicator (KPI) in each type of services to perform the QoS parameters and improving the service qualities.