• Title/Summary/Keyword: K-means cluster

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A Study on the Consumer's Service Quality Perception Based on the Types of Life-style (소비자의 라이프스타일에 따른 서비스품질 지각 차이에 관한 연구)

  • Park, Yoon-Seo;Lee, Seung-In;Choi, In
    • Journal of Global Scholars of Marketing Science
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    • v.19 no.2
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    • pp.53-67
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    • 2009
  • For the last decades, service quality has been studied as one of the most important tools for a service company to compete with the other companies. Based on these past researches, it has been agreed that the service quality is a basic and powerful tool to create the competitive advantage. Due to similar reason, many service marketing practitioners have been also focused on the service quality to retain the existing consumers and collect the new consumers. However, service quality is subjectively perceived by individual consumers. Consumer evaluation of service quality can be different from each other. Especially consumers with one life-style may evaluate the service quality differently from the consumers with the other life-styles. Therefore we need to know whether there are differences in service quality perception on the categories of life-style. Life-style refers to a distinctive mode of living in its aggregate and broadest sense. It embodies the patterns that were developed and emerged from the dynamics of living in a society. Since the concept of life-style and its relationship to marketing was introduced in 1963 by William Lazer, methods of measuring the life-style and their application have been developed. Life-style has been usually used to segment the marketplace because it offers marketers a unique and important view of the market. When Life-style is combined with clustering methods, life-style segmentation can generate identifiable whole persons rather than isolated fragment. Life-style segmentation begins with people instead of products and classifies them into different life-style types, each characterized by a unique style of living based on a wide range of activities, interests, and opinions(Plummer, 1974). In this study we applies the life-style segmentation based on the AIO(Activities, Interests, and Opinions) to the consumers of the large discount stores. In Korea, the large discount store market has entered into maturity stage so that the market differentiation strategy is becoming a more critical issue to the marketing practitioners. One of the most important tools to differentiate from the competitors in large discount store market is continuously to provide service of better quality than competitors. This study tries to find answers about the following questions: 1) How can we categorize the consumer life-styles in the large discount store? 2) What are the characteristics of the categorized groups? 3) Are there any differences in service quality perception among the consumers with different life-styles 4) Are there any differences in consumer behavior among them in the large discount store? For the purpose, we collected survey data from consumers and analyzed the data with the SPSS package where we had $X^2$-test, factor analysis, ANOVA, MANOVA, and cluster analysis. The survey was made during one month in the April of 2008. Among the collected 306 copies of questionnaires, 281 copies were chosen as the effective samples for empirical analysis except 25 copies with wrong responses. To identify the life-style patterns, we used the measures employed by Kim and Kwon(1999), where 44 items on a seven-point scale were used to measure factors of the life-style patterns. The Principal Component Method was used for factor extraction, and the VARIMAX orthogonal factor rotation was employed. The 7 items showing low factor loading were eliminated. The results of the factor analysis suggested that nine factors of the life-style patterns were identified as follows: 1) the equality-of-sexes and pursuit-of-independence tendency 2) self-management tendency 3) sociable tendency 4) self-display tendency 5) degree of a dilettante life 6) pursuit-of-information tendency 7) bargain hunter tendency 8) TV preference tendency 9) pursuit-of-leisure tendency. Next, after the K-means cluster analysis was performed with nine factors of the life-style patterns, the life-styles of the respondents were classified into four groups which are named as the 'progressive practicality-oriented group', 'positive success-oriented group', 'sociable ostentation-oriented group', 'stable conservation-oriented group'. The analysis results for usage behavior between the market segments showed statistically significant differences in the frequency of usage, duration time in the store, consumer satisfaction, and loyalty. Also, we tried to investigate whether the large discount store consumers differently perceive the quality of service based upon the types of life-style. To measure the service quality of large discount store, we adapted several measurement models measuring the service quality such as SERVPERF, BCP, R-SERVPERF, R-BCP. MANOVA and One-Way ANOVA were performed to confirm the difference in service quality perception based on the market segments. The results have also shown significant differences between life-style types in service quality perception. These findings show that the large discount store marketers should consider consumer life-style as one of the most important market segments for marketing and understand the difference in service quality perception between life-style types. Our findings give important implications to marketers of large discount stores as well as life-style researchers. First, this study showed there were significant differences in consumer's service quality perception and usage behavior between the types of life-style. It provides evidence that the life-style approach can be a important basis in segmenting the large discount store market and will make consumers perceive the service quality high. Second, most previous researches on service quality have been in aggregate level. However, our results imply that the future research on service quality have to focus on segment level.

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A Study on a Science Laboratory Model for Elementary School (국민학교(國民學校) 과학실험실(料學實驗室) 모형(模型)의 연구개발(硏究開發))

  • Choi, Don-Hyung;Han, Bok-Soo
    • Journal of The Korean Association For Science Education
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    • v.4 no.1
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    • pp.15-25
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    • 1984
  • The purpose of this study is to develop a practical and ideal model of science laboratory enrolled 48-60 students by studying optimal facilities such as laboratory tables and chairs proper to elementary school settings. The science laboratory model was figured out in terms of the following six procedures; (1) Current status as well as problems of science laboratory and its facilities was identified by means of the questionnaires conducted to 201 elementary schools, using stratified cluster sampling tehnique, under the consideration of the school size and the regional characteristics across the country. (2) Collected were the anthropometric data with respect to sitting height, popliteal height, buttock popliteal length, elbow rest height, and back width from the 747 students, 4th-6th grade, in Seoul area. (3) It was measured the work apace necessary for individual student to perform his experiment. (4) Using the data of the process (2), we determined the optimal sizes of laboratory tables and chairs fitted for Korean elementary school students. (5) The optimal area of science laboratory for 48-60 students is determined in terms of the data obtained in (3) for individual work space in addition to the appropriate table size figured out by (4). (6) A practical and ideal model for a science laboratory in elementary school was designed according to the above procedures. For the optimal model of science laboratory, the results of this study can be summarized as follows: The sizes of chair and table are categorized into three groups such as small, medium, and large depending on students' physical outfit. The small size base on the 12.5th percentile point of students' sitting height is used for students of the 0-25th percentile ranks. The medium size base on the 50th percentile point of students' sitting height is used for students of the 26-75th percentile ranks. The large size base on the 87.5th percentile point of students' sitting height is used for students of the 76-100th percentile ranks. (1) Sizes of chairs: The small size is 28cm in width and 33cm in height. The medium size is 31cm in width and 36cm in height. The large size is 35cm in width and 38cm in height. (2) Sizes of laboratory tables: The small size is 120cm in length, 86cm in width, and 60cm in height. The large size is 120cm in length, 86cm in width, and 60cm in height. The large size is 120cm in length, 86cm in width, and 65cm in height. (3) Size of science laboratory: The optimal science laboratory for 48-60 elementary school students, which can install the 12 laboratory tables, is 12m in length and 10m in width.

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Thermodynamic Study of Poly(dimethylsiloxane)-Solvents Systems Using Inverse Gas Chromatography (Inverse Gas Chromatography를 이용한 Poly(dimethylsiloxane)-Solvent계의 열역학적 연구)

  • Cho, Joung-Mo;Kang, Choon-Hyoung
    • Applied Chemistry for Engineering
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    • v.10 no.5
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    • pp.718-725
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    • 1999
  • In order to investigate the interaction characteristics of poly(dimethylsiloxane) (PDMS) with various solvents such as water, ethanol, and iso-propanol, Inverse Gas Chromatography(IGC) at finite concentration, which is a very fast, accurate, and thus promising technique in thermodynamic study of polymer systems, is employed. By measuring the specific retention volumes of the probes, the interaction parameters are calculated by means of the Flory-Huggins equation. From the results, the interaction parameters of the probes are, as expected due to the hydrophobicity of the polymer, found to be of large positive values (2$2.0{\times}10^{-3}mol/g$. For the linear PDMS, interpretation of the space distribution of molecules is performed by the Kirkwood-Buff-Zimm(KBZ) integrals, which give intuitive information about physical properties. From the KBZ integrals, water does not show the tendency of preferential solvation with the PDMS but formed self-cluster. The larger solvent molecules show a stronger tendency to distribute more randomly in the mixture.

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Differences in the Community Structures of Macrobenthic Polychaetes from Farming Grounds and Natural Habitats in Gamak Bay (가막만 양식장과 자연 서식지에서의 대형저서다모류 군집구조 차이)

  • Jang, So Yun;Shin, Hyun Chool
    • Journal of the Korean Society for Marine Environment & Energy
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    • v.19 no.4
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    • pp.297-309
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    • 2016
  • This study was carried out to investigate the differences in sedimentary environments and benthic polychaete communities between farming grounds and natural habitats (non-farming ground) in Gamak Bay. Sampling stations of natural habitats were evenly distributed in the entire bay. And mussel farm, oyster farm and ark-shell farm were selected as farming grounds. Dominant sedimentary facies was mud in most sampling stations of farming grounds and natural habitats. However organic contents were higher in the farming grounds than natural habitats of the bay. The species number and mean density of polychaetous community in the natural habitats were greater than those from the farming grounds. Lumbrineris longifolia, known as potential organic enrichment indicator species, was first dominant species both in farming grounds and natural habitats of the bay. However, the next dominant species consisted of different species between two benthic habitats. As a result of community analysis using cluster analysis and nMDS, the natural habitats were divided into several station groups, but most of stations in farming grounds were clustered into one group. Pearson' correlation analysis and PCA showed high relationships between sedimentary environmental factors and benthic polychaetous community in natural habitats, but low or no relationships in farming grounds. That means benthic polychaetous community established in farming ground was under unusual condition such as high input of organic matter. Thus it is necessary to improve the benthic environmental quality of the farming grounds as well as the north-western inner part in Gamak Bay through long-term monitoring efforts.

Ecological Niche Breadth of Q. mongolica and Overlap with Q. acutissima and Q. variabilis along with Three Environment Gradients (세 가지 환경구배에 따른 신갈나무의 생태적 지위폭과 상수리나무, 굴참나무와의 생태적 중복역)

  • Lee, Ho-Jong;You, Young-Han
    • Korean Journal of Environmental Biology
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    • v.27 no.2
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    • pp.191-197
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    • 2009
  • In order to characterize the ecological traits of Q. mongolica, we treated the seedlings of this species with three environmental factors, light, moisture and nutrient gradients from March to October 2007, and measured morphological and ecological 17 characters. Lastly calculated ecological niche breadth and niche overlap between Q. mongolica-Q. acutissima and Q. mongolica-Q. variabilis, and analysed them with a special reference to ecological distribution pattern and their competition relationship in Korea. The ecological niche breadth of Q. mongolica showed the lowest in nutrient treatment, but the highest in soil moisture treatment. The ecological niche value under light was intermediate. On comparison of the ecological niche breadth of three oak species, Q. mongolica showed the highest in light environment, which might be a reason for the dominant distribution in the forest plant community, Korea. The ecological niche overlap of Q. mongolica-Q. acutissima and Q. mongolica-Q. varabilis was the widest in moisture treatment, but the narrowest in nutrient treatment and the intermediate in light one. These results means that these three oak species be most competitive in moisture environment than light or nutrient one, and that there are least differentiated among oak species for soil moisture condition. Cluster and PCA ordination showed that Q. mongolica and Q. acutissima were more closely arranged than Q. mongolica and Q. variabilis. From these results, it can be explained that Q. mongolica have more similar ecological niche with Q. acutissima than with Q. variabilis, consequently competition between Q. mongolica and Q. acutissima is intensive than Q. mongolica and Q. variabilis for environment condition, especially in soil moisture.

A Study on the difference of school life adaptation of adolescent according to the clothing behavior conformity and the attitude toward the name-brand: In case of Gwangju metropolitan area (청소년의 의복동조 준거특성 및 유명브랜드에 대한 태도에 따른 학교생활적응의 차이연구: 광주지역을 중심으로)

  • Sin, Sun Mi;Wee, Eun Hah
    • Journal of Korean Home Economics Education Association
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    • v.26 no.2
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    • pp.15-30
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    • 2014
  • The purpose of this study is to provide basic information on clothing preference to help teachers suggest clothes that help students adapt better to school life, and to get basic data specific to Home Economics curricula and how teenagers' attitude toward clothes correlate with their conformity to school as a whole. The survey of 587 students was conducted between December 17-24, 2012 in Gwangju. The data was analyzed using the SPSS 18.0 for window program: frequency, means, factor analysis, cluster analysis, Chronbach's ${\alpha}$, t-test, and ANOVA. There were significant differences in the many adolescents's adapted to school life based on the clothing behavior conformity and the attitude toward the name-brand. The results showed that, if it is not extreme, adolescents had the more the clothing behavior conformity on peer & mass media than less, they did well adapt on school life. And the group of more preference for the name-brand clothing result in low school discipline adaptation but high peer and teacher relationship. In adaptation of learning, they were not different significantly based on attitudes toward the name brand.

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The Spatial Characteristics on the Mobile Industry's Value Chain in Daegu-Gyeongbuk Region (대구.경북지역 모바일산업의 가치사슬 구조와 공간적 특성)

  • Jeon, Ji Hye;Lee, Chul Woo
    • Journal of the Korean association of regional geographers
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    • v.19 no.1
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    • pp.45-59
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    • 2013
  • This paper was to examine the spatial characteristics on the mobile industry's value chain based on the structure of value chain, the process of development, and the industrial linkages of mobile industry in Daegu-Gyeongbuk region. The mobile industry's value chain in Daegu-Gyeongbuk region consists of the infrastructure, mobile device, platform & embedded SW, and mobile contents sector. Among these sectors, the leading value chain sector in mobile governance is the mobile device sectors, especially the finished products sector. These sectors have developed by policies as well as networks with large enterprises such as Samsung and LG, and it forms a hub-and-spoke cluster. The infrastructure and mobile device sector are located in Gumi, Gyeongbuk, the embedded SW and mobile contents sectors are located in Daegu, which means decentralized agglomeration. The sectors of infrastructure and mobile device form the strong forward-backward linkages with firms in Daegu-Gyeongbuk region. For the embedded SW sector, the forward-backward linkages are active with firms located in Seoul metropolitan area. For mobile contents sector, the backward linkages are formed with firms in Daegu and the forward linkages are formed with firms in Seoul metropolitan area.

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Coping Patterns in Chronic Low Back Pain : Relationship with Locus of Control and Self-Efficacy (만성 요통 환자의 대처 유형과 건강 통제위, 자기효능감과의 관계)

  • Kim, In-Ja;Lee, Eun-Ok
    • Journal of muscle and joint health
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    • v.2 no.1
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    • pp.1-16
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    • 1995
  • Coping patterns were investigated in a sample of 126 patients with chronic low back pain by means of self-reported questionnaire. Based on the previous researches, coping pat terns were divided into the active cognitive coping, the active behavioral coping, the passive cognitive coping, and the passive behavioral coping. While all the above coping patterns were used, the passive behavioral coping was found to be used most frequently. Six subgroups were identified by cluster analytic procedure using their scores of the coping scale : active cognitive coper, general active coper, passive behavioral coper, general passive coper, multidimensional coper, and multi dimensional non-coper. Six subgroups were compared regarding locus of control, self-efficacy, pain and demographic variables. Distinct differences appeared among subgroups in internal locus of control, self-efficacy, and pain. General active coper and active cognitive coper had higher internal locus of control, higher self-efficacy, and lower pain. General passive coper and multidimensional non-coper had lower internal locus of control, lower self-efficacy, and higher pain. Passive behavioral coper had higher internal locus of control, lower self-efficacy, and higher pain. It supports the concept of learned helplessness due to prior experiences. Multi dimensional coper had higher internal, higher powerful others, and higher self-efficacy. So it corresponds to 'believer in control' group Identified by Wallston et at(1982). Unexpectedly this group also complained more pain. It could be interpreted in two ways. The more coping methods they use, the more they complain pain ; which is the result of Folkman et al (1986). Or they might be typical 'yea sayers'. These unique groups-passive behavioral coper and multidimensional coper-identified by this study supports the suggestion of Wallston et al(1982), about locus of control : individual's pattern of responses across the three scales may be more predictive than his or her scores on each of the scale seperately. The fact that passive coping was used more than active coping also suggests that self controlled active co ping is encouraged to chronic patients as well as acute patients. And it is necessary to articulate the coping scale and self-efficacy scale. It is also necessary to study the relationship of coping and adjustment by experimental design.

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The study of consumer types according to the level of digital divide (디지털 정보격차 수준에 따른 소비자유형 연구)

  • Baek, Ji-Yeon;Jang, Eun-Gyo;Lee, Jin-Myong
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.193-202
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    • 2022
  • The purpose of this study is to propose an effective informatization policy by categorizing consumer groups according to the level of digital divide and identifying the characteristics of each type. For this end, a total of 402 data were collected through an online and on-site surveys targeting consumers with internet experience, and the data were analyzed using the SPSS 26.0 program. As a result of conducting a K-means cluster analysis based on access to, capability, and utilization of digital devices, four consumer groups were categorized: 'device lover', 'proficient user', 'general user', and 'digital alienated'. By consumer type, significant differences were found in demographic characteristics, social capital, perception of the future information society, attitude toward technology as innovativeness, discomfort and familiarity, which are the antecedent variables of the digital divide. Significant differences in digital device satisfaction and intention to use, which are outcome variables of the digital divide, were also confirmed by consumer type. This study is academically and practically valuable in that it proposes customized informatization policies for each consumer group according to the level of digitization.

Hydrogeochemistry and Statistical Analysis for Low and Intermediate Level Radioactive Waste Disposal Site in Gyeongju (경주 중·저준위 방폐장의 수리지화학 및 통계 분석)

  • Soon-Il Ok;Sieun Kim;Seongyeon Jung;Chung-Mo Lee
    • Journal of the Korean earth science society
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    • v.44 no.6
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    • pp.629-642
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    • 2023
  • Currently, low and intermediate level radioactive waste is being disposed of at the Gyeongju disposal site for permanent isolation. Since 2006, the Korea Radioactive Waste Agency has been conducting site characteristics surveys continuously verifying changes in the site based on the site monitoring and investigation plan. The hydrogeochemical environment of the disposal site is considered for the evaluation of natural barriers. However, the seawater must be considered because of the regional characteristics of Gyeongju, which is near the East Sea. Therefore, this study, collected 30 samples for deriving the groundwater quality data from seven wells and compared with two seawater samples collected from October 2017 to June 2022. Additionally, the study explores the groundwater monitoring method using statistical tools such as clustering and background concentration analysis. The groundwater samples in the study area were classified into two to four clusters depending on their chemical constituents-especially, EC, HCO3, Na, and Cl-using statistical analysis, molar ratio, and K-means clustering.