• International journal of advanced smart convergence
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• v.9 no.2
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• pp.212-223
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• 2020

We study to confirm the relationship between leadership trust and job satisfaction on the leadership style of managers recognized by ICT organization members. To this end, the research hypothesis established by using SPSS23.0 for the survey results of 230 ICT organization members was analyzed as follows. First, the hypothesis 1 person leadership type (individual consideration: H1-1, intellectual stimulation: H1-2, charisma: H1-3, conditional compensation: H1-4, exceptional reward: H1-5) had a significant effect on leader trust. The results were obtained. Second, the hypothesis 2 manager's leadership type (individual consideration: H21-1, intellectual stimulation: H2-2, charisma: H2-3, conditional compensation: 2-4, expected compensation: H2-5) is based on job satisfaction. As a result of verifying the impact relationship, all showed significant effect on job satisfaction. Third, it acted as a positive factor in the job satisfaction of the leader of the hypothesis 3-member organizational member. It was confirmed that the job satisfaction of organizational members started based on the trust of actual leaders. Fourth, the role of leadership trust was partially confirmed between leadership type and job satisfaction. Through this study, in order to improve job satisfaction of ICT organizational members, the importance of exerting competency on the leadership type of managers and trusting the leaders on the characteristics consistent with ICT organizational characteristics was emphasized.

• Journal of Distribution Science
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• v.15 no.1
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• pp.57-70
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• 2017

Purpose - This study examined the effects of CRM success factors on business performance and customer performance, and the effects on job performance and customer performance through internal member satisfaction by considering of technology, organizational environment and customer relationship factors in CRM success factors from banking sectors. Research design, data, and methodology - An online questionnaire was conducted to 251 employees in banking sectors. The data were analyzed by SPSS 22.0 and Amos 21.0. CRM success factors, internal member satisfaction, job performance, and customer performance were analyzed by descriptive statistics and Pearson's correlation analysis. The bootstrapping in structural equations was conducted to verify the mediating effect of internal member satisfaction. Results - Internal members' satisfaction had a positive effect on job and customer performance. It mediated the relationship between organizational environment, customer relationship factors and job performance. It also mediated the relationship between organizational environment and customer performance. Conclusions - If internal members' relationship with customers is improved by the members' satisfaction, customer retention, customer satisfaction, and work performance will be achieved. The stability and usability in CRM system support jobs effectively, but the internal members did not feel their job satisfaction. Thus, they did not show a positive effect on job and customer performance.

• Korean Journal of Human Ecology
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• v.12 no.3
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• pp.303-319
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• 2003

This study was designed to examine the extent of job-related stress and job satisfaction and factors affecting job satisfaction of educare center teachers. Special attention was given to the differences due to the various organizational types of educare centers. Two hundred and twenty two public and private educare center teachers of C city were drawn as samples of this study. Self-administered questionnaire method containing items (m job-related stress, Job satisfaction and socio-demographic background was employed and the data were analyzed with SPSSWlN using descriptive statistics, factor analysis and regression analysis. Findings suggested that the major job-related stresses were related to work experiences, working hours, and the number of on-the-job training opportunities. Work place characteristics such as the total number of children in the class, working hours and wage also affected the level of Job satisfaction. Additionally significant statistical differences were found on the job-related stress and the job satisfaction between teachers in public and private educare centers. In the question of the effect of job-related stress on the job satisfaction, job-related stress explained 12% of work-satisfaction, 33% of satisfaction related to the current working place. Accordingly it was possible to draw a conclusion that educare center teachers' job-related stresses. were not ascribed by personal characteristics but by work-related factors such a, poor administrative support low wage and the overwhelming task related stressors The main stressor of job satisfaction was poor administrative support. Differences on job-related stress and job satisfaction_between among teachers of public and private unit were distinctive throughout the study. These results, implicate that workshops are recommended to help diminish the job-related stress among educare center teachers. It is imperative that enhanced work benefits and improved working environment will in turn enhance the quality of services in educare centers.

• Journal of the Korean Home Economics Association
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• v.44 no.12
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• pp.53-64
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• 2006

The purpose of this study was to investigate the variables on employees' retirement expectations divided into imposed frustration, new beginning, transition to rest, and continuing. Independent variables were individual(gender, age, occupation, income, education, and health condition), psychological(self-esteem, locus of control, attitude of leisure, and attitude of family), and job-related variables(job attitude, job satisfaction, and job stability). In order to achieve this purpose, a survey was conducted with 515 employees from Daegu and Kyungpook. Retirement expectations were measured with questionnaire based on several studies. The data analyzed by frequency, percentage, mean, factor analysis, Cronbach's $\alpha$, correlation, and multiple regression. The major findings were as follows. First, imposed frustration was affected by income, self-esteem, locus of control, job satisfaction, job attitude, and job stability. Second, new beginning was affected by self-esteem, locus of control, attitude toward leisure and family, and job stability. Individual variables were not statistically significant predictors of new beginning. Third, transition to rest was affected by locus of control, attitude toward family, job satisfaction, job attitude, and job stability. Individual variables were not statistically significant predictors of transition to rest. Finally, continuing was affected by age, education, job satisfaction. Psychological variables were not statistically significant predictors of continuing.

• The Korean Journal of Emergency Medical Services
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• v.25 no.1
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• pp.193-203
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• 2021

Purpose: This study aimed to examine the degree of job satisfaction of emergency medical technicians and its influencing factors through systematic review of prior studies. Methods: Databases were searched including national assembly library, national digital science library, korea education research information service and korean studies information service system to conduct systematic literature review. Results: The included studies were published from 2004 to 2017. After applying the inclusion and exclusion criteria to the retrieved 92 studies, a total of 11 studies were included for the final analysis. The questionnaire developed by Slavitt, Stamps, Piedmont and Haase was the most common tool used from the included studies. In the study using 5 point Likert type scale, the average job satisfaction level of emergency medical technicians was 3.18. It was 2.86 based on 4 point scale. Conclusion: According to the study results, the satisfaction level of emergency medical technicians is around the medium level. Effective strategy should be developed to improve job satisfaction based on the findings of the influencing factors to emergency medical technicians' job satisfaction.

• Journal of the East Asian Society of Dietary Life
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• v.17 no.1
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• pp.143-151
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• 2007

The effects of job stress factors on psychological job stress and job satisfaction levels of school dietitians were evaluated. Questionnaires were distributed to 163 elementary school foodservice dietitians in the Seoul and Incheon area. Statistical data analysis was completed using the SPSS program. The highest stress factor was the importance of the job followed by role ambiguity, autonomy and identity, communication and participation. When dealing with job stress, the subjects showed improved and positive behaviors when communicating and participating with each other. The analysis of the relationships between job stress factors and job satisfaction revealed that the importance of the job had a negative effect on jog satisfaction. while role conflict and overload, personal relationships, and experience accumulation had positive effects. Ample occupational experience and background had highly positive effects on school dietitians' job satisfaction level whereas negative results were shown concerning circulated appointments(p<0.01). Based on these results, we suggest that role conflict and overload should be reduced in order to lower job stress levels and enhance job satisfaction levels.

• Journal of Korean Academy of Nursing
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• v.22 no.3
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• pp.316-324
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• 1992

The purpose of this study was to develop a ratio scale to measure job satisfaction of nurses and health workers in health centers. Of the 224 health centers in Korea, 105 were drawn as the sample using disproportion리 stratified random sampling. The data collection period was from May 1 to June 30, 1990 and 771 nurses and health workers working at 75 health centers participated. Subjects were instructed to rate, according to the level of satisfaction, from one to four points, 42 items revised from the tool made by Stamps et. al. (1978). The internal consistency reliability of the tool was measured by Cronbach $\alpha$ and the corrected item-total correlation coefficient. As a result of the item analysis, one item was excluded since the item had negative correlation with total items. As a result of factor analysis on the 41 items with varimax or above. Labeling and numbering of 6 factors were as follows ; factor 1 (8 items) ; Professional status of job. factor 2 (6 items) ; Interaction. factor 3 (8 items) ; Autonomy. factor 4 (8 items) ; Administration. factor 5 (7 items) ; Pay. factor 6 (4 items) ; Job(Task). Further studies are needed to identify the relationship between this tool and the effectiveness of the health center and more research is needed for generalization.

• Culinary science and hospitality research
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• v.13 no.3
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• pp.175-186
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• 2007

This study was conducted to investigate how job attitude and organization absorption of hotel employees influence their job satisfaction and present a plan for development to the high level based on the result. It carried out the survey with 289 cooks of special grade hotels in Seoul area. According to the result, organization absorption raised by .677 when emphasizing job roles and it raised .141 when stressing the organization behavior. Furthermore, it revealed that job roles and the factor of organization behavior influenced(p<05) job satisfaction, while job roles affected job achievement(p<05). What is more, it appeared that the factors of organization absorption significantly affected satisfaction and achievement each in statistics. Considering such results, it can be presented that job attitude of cooks in special grade hotels who have optimistic mind meaningfully influenced organization absorption and job satisfaction. It showed that even though the job imposed on the cooks of special grade hotels are relatively high, organization absorption goes up as job attitude is positive, which means high productivity connecting with job satisfaction in the end.

• The Korean Journal of Health Service Management
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• v.10 no.2
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• pp.35-48
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• 2016

Objectives : The purpose of this study was to analyze the effects of job stress on organizational commitment among nurse working in small sized general hospitals and determine moderating effects of job satisfaction. Methods : A self-report questionnaire survey was completed by 292 nurses working at five small sized hospitals in P and K. Data were collected during March 2015 and analyzed with the SPSS 21.0 program. Results : Job satisfaction was a positive factor in organizational commitment. Job satisfaction had significant moderating effects on the relationship between job stress and organizational commitment of nurses working in small sized general hospitals. Conclusions : The results of this study indicate that various job stresses and job satisfaction have a significant effect on the organizational commitment of nurses working in small sized general hospitals. Therefore, to decrease the job stress and increase the job satisfaction of nurses working in small sized general hospitals, consideration must be given to improving the financial and psychological rewards as well as providing differentiated job training. To reduce the psychological burden of nurses, it is necessary to develop adaptation programs of nurses.

• Asia-Pacific Journal of Business
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• v.14 no.1
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• pp.397-409
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• 2023

Purpose - This study is a study on the factors affecting job satisfaction of foreign migrant workers (focusing on domestic automobile industry workers) to examine the impact of foreign workers on the corporate management of Korean manufacturers in Korean society. Design/methodology/approach - A survey was conducted on 152 foreign laborers who lived in Korea. First, an exploratory factor analysis was performed to confirm reliability and validity. Second, an multiple regression was conducted based on the reliability and exploratory factor analysis results. Third, the mediation regression by checking the effect of organizational commitment. Findings - The acculturation and organizational fairness were found to have a great influence on job satisfaction, and this study found that perceived acculturation had an effect on job satisfaction through the mediating effect of organizational commitment. In addition, organizational fairness was also found to have an effect on job satisfaction as a mediating effect of organizational commitment. Research implications or Originality - It was to provide meaningful implications for foreign workers in the current Korean labor market. Based on the results, the corporate competitiveness of Korean manufacturers should be further secured.