• Journal of the Korea Society of Computer and Information
• /
• v.20 no.2
• /
• pp.169-180
• /
• 2015

This study looked into these companies and organizations that were working with the knowledge management system in order to verify how practically such introduction of the knowledge management system would affect the organizational performances. The purpose of this study is to present the strategic guidelines should to consider the introduction of the knowledge management system operated by the organization to analyze how factors affect the performance of the introduction of knowledge management systems are organized in empirical. According to the results, the sub-variables of the management factors such as learning organization, evaluation and reward system, organizational trust and knowledge-sharing activity had all the significant effects on the organizational performance, and of the sub-variables of the information technology factors, the information technology-based structure presented statistically significant results which confirmed that the structure itself also had an influence on the organizational performance. However, the study learned that both the information technology maturity and the system structural excellence had nothing to do with the organizational performance.

• Journal of the Korea Society of Computer and Information
• /
• v.21 no.10
• /
• pp.135-142
• /
• 2016

In this paper, we propose a plan for the introduction of a knowledge-based system proposed by the traditional computing sciences, in order to operate the computer system computerized hospital workers effectively. Hospital computational features of the operating system for this purpose, were made about the working conditions, computational difficulties of the hospital administrator. It is necessary for a knowledge management system for results-effective IT system operational review findings apply to the hospital, where a hospital computer system having features and hospitals computational workers must be resolved on the technical and environmental constraints with It became aware of the need. This study further shows that an effective hospital computer system to derive additional operating a variety of issues to consider for the base and the introduction of a knowledge management system can gradually solve the problem.

• IE interfaces
• /
• v.13 no.1
• /
• pp.44-53
• /
• 2000

While knowledge management (KM) needs to be introduced in order to enhance the competitiveness of Korean firms, most of the current literature focuses on defining the concept of KM and developing its framework. This research attempts to develop an introduction methodology of KM, based on four dimensions such as organization, information technology, process, and culture. The methodology was applied to firm L, which recently adopted KM. A result from the analysis of this case study shows that firm L performed well in the dimensions of organization, information technology, and culture.

• Proceedings of the Korean Society of Precision Engineering Conference
• /
• 2006.05a
• /
• pp.633-634
• /
• 2006

Recently we started a development of the digital meister expert system for the product design supporting in manufacturing industry. Knowledge representation is of major importance in digital moister expert system. This rule-based expert system-knowledges are designed for a certain type of knowledge representation such as rules or logic. The way in which a rule-based expert system represents knowledge affects the development, efficiency, speed, and maintenance. Eventually, this digital moister system is used to the engineer in manufacturing industry for the process control, production management and system management. In this paper, we propose the digital moister system knowledge representation method for product design supporting in manufacturing industry and we present introduction and contents of rule-based knowledge representation supporting tool.

• Knowledge Management Research
• /
• v.24 no.1
• /
• pp.1-29
• /
• 2023

The COVID-19 pandemic has accelerated digital transformation across all industries and daily life. Edutech is spreading in the education field, also bringing changes in university education. Non-face-to-face online-only classes at universities have spread after the COVID-19 pandemic physical distancing started. Online-only or real-time online classes showed diverse educational imitations. 'Metaverse' started to attract attention as a learning space and community activity support platform that may solve the limitations of online education and communication. It is time to prepare an introduction strategy for the actual application of education using metaverse. This study, first, by examining previous studies and cases of metaverse application, and second, establishing a metaverse introduction framework based on the technology lifecycle model and the innovation diffusion theory. Finally, we provide an introduction strategy in steps, a specialized introduction plan according to the main users is established and presented as a scenario. We expect that this study will provide the theoretical background of the new technology introduction and the spread of metaverse research. Also, we present an efficient introduction strategy, the basis for a service model, and a practical basis for the university's value-added strategy.

• Proceedings of the Safety Management and Science Conference
• /
• 2008.04a
• /
• pp.259-271
• /
• 2008

In the information society where knowledge plays a significant role, the value of the corporate organization creates knowledge strategically and spreads it to the whole organization so as to reinforce the efficiency of the work force. After KMS was recognized as one of core competences of company, KMS based on information technology has been introduced actively to many corporate organizations for the implementation of realizing knowledge management. As the strategic use of KMS increases in company, it has attracted attention to the system and the investment in the system, now attention has brought to the effect of the system. The efficiency and effectiveness of KMS has been tackled as one of the most important issues, and then many studies have been implemented to measure the result of the system. The purpose of this study is to overcome these problems and to help make an important decision in establishing introduction strategy by abstracting the reasons and success factors and result indices which are important sources for introducing KMS.

• Knowledge Management Research
• /
• v.19 no.1
• /
• pp.147-174
• /
• 2018

Recently, firms have been putting forth significant efforts to fulfill various demands and high expectations of customers. The role and importance of customer centers as a direct contact point for customer relationship management are more emphasized than previously. A customer center draws attention as a new alternative to secure corporate competitiveness as it contributes to sales increase, being in a position to satisfy customers' needs by ensuring customers' access to information. A customer center is an aggregation of various information and communication technologies. In particular, a voice recognition/analysis technology based on big data can elaborate customer services further, enhance customer satisfaction, and trigger constant interactions with customers. A customer center can be transformed to a hub of customer knowledge and the embodiment of business intelligence in the front line of business. This article is a case study on how the customer center of the K life insurance company regarding customer center operation collects and analyzes customer information and how it has established its voice recognition/analysis system based on big data to improve customer experience management. Factors affecting the successful introduction and implementation of voice recognition/analysis system to a firm, are examined.

• Journal of Engineering Education Research
• /
• v.13 no.2
• /
• pp.22-27
• /
• 2010

From a lot of survey, it is obvious that most students in universities lose their desire for learning just after entering their universities. In order to solve this problem, we developed a novel educational tool for the students, named "The thinking method based on matrix diagram". If they try hard with the help of this tool, they will be able to learn how to design and manage their splendid university lives in addition to get the basic knowledge and to improve their basic abilities. It is also found that they can earn the shared knowledge mutually after learning a common method, which supports to make them to improve their communication abilities drastically.

• Journal of the Korea Safety Management & Science
• /
• v.11 no.2
• /
• pp.215-222
• /
• 2009

In the information society where knowledge plays a significant role, the value of the corporate organization creates knowledge strategically and spreads it to the whole organization so as to reinforce the efficiency of the work force. After KMS(Knowledge Management System) was recognized as one of core competences of company, KMS based on information technology has been introduced actively to many corporate organizations for the implementation of realizing knowledge management. As the strategic use of KMS increases in company, it has attracted attention to the system and the investment in the system, now attention has brought to the effect of the system. The efficiency and effectiveness of KMS has been tackled as one of the most important issues, and then many studies have been implemented to measure the result of the system. The purpose of this study is to overcome these problems and to help make an important decision in establishing introduction strategy by abstracting the reasons and success factors and result indices which are important sources for introducing KMS.

• Korean Journal of Human Ecology
• /
• v.19 no.4
• /
• pp.719-732
• /
• 2010

This study assessed knowledge-based environments for knowledge management in hospital dietetic departments. This study categorized the current knowledge management environment into routine habits, capability, culture and system. A questionnaire was conducted on dieticians in general hospitals with 400 beds in Seoul and Gyeong-in areas. Excluding responses with significant missing data, 160 usable questionnaires were analyzed by SPSS package programs for the study. The result of the study is summarized as follows. The average number of licensed beds in the hospitals was 717.5 and the average number of meals provided daily was 1,626.3. 53.2% of dieticians were aged between 26 and 35. Of the maximum score of 5 points, habits scored $3.65{\pm}.44$ points, capability scored $3.38{\pm}.44$ points, culture scored $3.21{\pm}.46$ points and system scored $2.77{\pm}.74$ points. Hospitals with a high ratio of occupied beds also had significantly higher points in capability, culture and system. The older the group the higher points it scored in habits and culture. The married group scored higher points in habits while the higher educated group scored higher points in habits and capability. The dietitians in charge of clinical nutrition scored higher points in habit, capability and culture while the higher salaried group scored higher points in habit, culture and capability. Therefore this study would provide useful information for the introduction of knowledge management in hospital dietetic departments.