• Culinary science and hospitality research
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• v.12 no.4 s.31
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• pp.18-32
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• 2006

This research is to figure out how interpersonal relationships among the foodservice industry affected customer satisfaction and retention. Marketing strategy methods could be indicated to bear fruit in the food-industry based on this research. First, the properties of each factor related interpersonal relationship of foodservice industry, customer satisfaction and retention were obtained from previous studies. Second, interpersonal relationship was applied as an independent variable, retention between customers and the foodservice industry as a consequent variable and customer satisfaction as a parameters. The result reached through convergent validity came to satisfy all variables. Third, it was strongly maintained that the higher interpersonal relationship was, the more satisfied customers were and that the more satisfied customers were, the stronger retention was. It was shown that customers would repurchase and had strong loyalty to a certain enterprise if its services satisfied them and met their expectations.

• Journal of Fashion Business
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• v.22 no.3
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• pp.39-56
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• 2018

Since trusting in other consumers may refer to having similar needs and preferences on fashion goods with them, interpersonal trust can be a reliable and practical criterion for market segmentation online. Therefore, this study aims to identify fashion online consumers based on interpersonal trust. This study segments fashion consumers based on interpersonal trust and experience and describes characteristics of each segment by examining demo-psychographic and behavioral variables as well as clothing consumption values. An online survey was conducted to collect data from 426 adult consumers who had bought fashion goods from their patronized e-tailer in the past one month. They completed a self-administered questionnaire inquiring about interpersonal trust, trust in e-tailers, purchase intentions, clothing consumption values, and their purchasing behavior online. Two-step cluster analysis generated four segments: distrustful doers, trusting doers, inactive trusters, and distrusters. They exhibited different characteristics in gender, online experiences, interpersonal trust, clothing consumption values, trust in the e-tailers, and attitude toward the e-tailers. Providing a new effective segmentation base, this study suggests that fashion marketers identify customers with a high level of trust in other customers and develop an encouraging environment that customers can interact with others in order to increase the effectiveness of trust. Because customers with a higher level of interpersonal trust are likely to have stronger trust in e-tailers with, more favorable attitude and purchase intention, and highly perceive the value of clothing consumption than those who have a lower level of interpersonal trust.

• Journal of muscle and joint health
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• v.28 no.3
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• pp.234-241
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• 2021

Purpose: This study aimed to investigate the factors influencing the nursing profession perception of nursing students. Methods: Data were collected with a questionnaire distributed to 305 nursing students in U city. Data were collected from March 30 to June 15, 2019. Data analysis was performed using the SPSS 22.0 program. Results: There were significant differences in the level of interpersonal trust (F=5.42, p<.001), empathy ability (F=3.13, p=.015), interpersonal relationship ability (F=3.64, p=.006) and nursing profession perception (F=11.95, p<.001) on the major satisfaction. The level of interpersonal trust (r=.21, p<.001), empathy ability (r=.27, p<.001) and interpersonal relationship ability (r=.28, p<.001) were positively correlated with nursing profession perception. Also empathy ability (r=.11, p=.047), interpersonal relationship ability (r=.49, p<.001) with interpersonal trust and correlation of empathy ability with interpersonal relationship ability (r=.32, p<.001) were positively correlated with each other. The significant variables that influence the nursing profession perception were grade, major satisfaction, empathy ability and interpersonal relationship ability. These factors were responsible for 21.3%. Conclusion: The results of this study indicate that educational programs are necessary to raise the nursing perception of nursing students and reduce the turnover of nurses.

• The Journal of the Korea Contents Association
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• v.19 no.8
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• pp.224-239
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• 2019

The purpose of this study was to examine the effects of communicative competence, mother's psychological control, and family strengths on interpersonal competence. The subjects of 285 college students who were enrolled in Gyeonggi province were surveyed for data collection. Hierarchical regression analysis was performed considering the influence of control variables. Main results of the study, with college students' gender, grade, birth order and number of siblings controlled, are as follows: Communicative competence had a significant effect on overall interpersonal competence, while mother's psychological control and family strengths had no significant effect on overall interpersonal competence. Next, the results of the study for each sub-factors of interpersonal competence are as follows: Communicative competence was found to be a variable that influence all the sub-variables of interpersonal competence including relationship formation and initiation, claiming for rights or discomfort, consideration for others, conflict management, and appropriate self-opening. Mother's psychological control has a negative effect only on conflict management, and family strengths has an effect on relationship formation and initiation, and appropriate self-opening.

• Journal of Korean Academy of Nursing Administration
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• v.7 no.3
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• pp.511-529
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• 2001

Purpose : To analyze organization variables related to nursing between the doctors' strike and normal periods. Methods : The sample consisted of 1,220(600 for doctors' strike and 620 for normal periods) nurses working in 5 hospitals. Six instruments were used for data collection including Job Activity Scale(JAS; Laschinger, 1994), Organization Relationship Scale(ORS; Laschinger, 1994), Interpersonal Support Scale(developed by Firth et al., 1986 and revised by Ahn(2000), Self-efficacy Scale(Riggs & Knight, 1994),Job Satisfaction Scale(Slavitts et al., 1978), and Organizational Commitment Questionnaire(OCQ; Mowday et al., 1979). Results : There were significant differences among variables(i.e., formal power, interpersonal support, self-efficacy and organizational commitment)between doctors' strike and normal periods. The formal power was high during the normal period, however interpersonal support, self-efficacy and organizational commitment were high during the doctors' strike. Conclusion : Interpersonal support, self-efficacy and job satisfaction were change by working conditions, but organizational commitment was not changed by working conditions.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.6
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• pp.2869-2879
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• 2013

The purpose of this study was to investigate burnout, interpersonal relations, professional self-concept and depression in clinical nurses and to examine the relationship between these variables and depression. Data were collected through self reported structured questionnaire form 150 nurses in 8 nursing units of A general hospital by convenient sampling methods form December 10, 2012 to January 30, 2013. Burnout was negatively related to interpersonal relations and professional self-concept and was positively related to depression. Interpersonal relations were positively related professional self-concept and were negatively related to depression. Professional self-concept was negatively related to depression. Among these main variables and variables which showed significant differences in depression (age, marital status, career length, working part), only burnout accounted for 43% of the nurse's depression. Therefore, for controlling depression and improving mental health, it is necessary to develop nursing intervention to reduce burnout at the working environment.

• Journal of Families and Better Life
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• v.16 no.4
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• pp.83-83
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• 1998

The purpose of this study is to investigate interpersonal support, tension in lifechanges & satisfaction. The selected sample is composed of 387 housewives in ChongJoo city. SAS pc program was used for the statistical analysis of the data. Data was analyzed by frequency, F-test, percentage, mean, Duncan's Multiple Range Test, Pearson's correlation coefficient, Regression Analysis. Major findings as follows: 1)At wedding & funeral ceremony, kin networks of her parents & parents-in law side were variables to have influence on tension in life changes. And the number of social organization participated were a variable to have influence on the satisfaction. The age of couple, education of couple, duration of marriage, income, family lifecycle, the number of children, pattern of family were variables to influence tension in life changes, but were not variables to influence on the satisfaction. 2) At usual or wedding & funeral ceremony, kin networks of her parents side were variables to influence on instrumental & companionship support. And the number of friends was a variable to influence on companionship & informational support. The number of neighbors was a variable to influence on instrumental, companionship & informational support. The number of social organization participated was a variable to influence on companionship & emotional support. The age of couple, education of couple,income, duration of marriage, family life cycle, number of children, family size, family type were variables to influence on interpersonal support. 3)The relationship between tension and satisfaction in life changes was negative, and between instrumental support and satisfaction was negative also. But between companionship support and satisfaction was positive relationship and between tension of personal &social life and instrumental support was positive relationship. The relationship between tension of marriage life and companionship support was negative and between tension of family life and information support was negative relationships. The received companionship support was lower tension in life changes than not received it. But the received instrumental support was higher tension of personal & social life. The received companionship & informational support was higher satisfaction than not received them. But the received instrumental support was lower satisfaction than not received it. 4) Instrumental & companionship support, at usual kin network of her parents in taw side, at wedding & funeral ceremony kin network of her parents side,were variables to influence on tension in life changes. Instrumental, companionship& informational support, at wedding & funeral ceremony kin network of her parents side, were variables to influence on the satisfaction

• Journal of Korea Technology Innovation Society
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• v.20 no.3
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• pp.754-780
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• 2017

This study was conducted to investigate whether WGB (Work-Growth Balance), an area of WLB (Work-Life Balance) improves Interpersonal Harmony, Creative Effort and Innovative Behavior in the organization, and whether Interpersonal Harmony and Creative Efforts have indirect effects on the relationship between WGB and Innovative Behavior. To test the hypothesis of this study, PROCESS Macro by Hayes (2013) was used. The results showed that WGB, Interpersonal Harmony, and Creative Effort influenced Innovative Behavior and WGB were variables that influenced Interpersonal Harmony. The variables influencing Creative Effort turned out to be WGB and Interpersonal Harmony. The indirect effect of Interpersonal Harmony and Creative Efforts was also confirmed in the relationship between WGB and Innovative Behavior. In addition, the magnitude of the effect between parameters was examined through Process Macro analysis. It turned out that there is a synergy relationship between WGB, Interpersonal Harmony, Creative Efforts and Innovative Behaviors. In future, more researches on WGB among various industries as well as mediating variables are expected. Further research is needed to study the various parameters of WGB and innovation behavior, and to Balance of Work-Family and Balance of Work-Leisure.

• Journal of Family Resource Management and Policy Review
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• v.13 no.2
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• pp.23-41
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• 2009

The purpose of this study is to investigate the effect of adolescent's background, family self-esteem, and interpersonal relations disposition on etiquette implementation. The subjects were chosen to include 1,119 adolescents attending middle or high schools. The results of this study were as follows: First, the degree of positive family self-esteem, a harmonious interpersonal relations disposition, and smooth etiquette implementation was high among those who were satisfied with school life, had talks with their parents often, and felt a need for etiquette education during teen years. Second, the variables affecting the adolescents' etiquette implementation were family self-esteem, understanding, communication, intimacy, trust in interpersonal relations and recognition of the necessity for etiquette education.

• Korean Journal of Social Welfare
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• v.64 no.1
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• pp.151-175
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• 2012

This paper designed a mediating pathways model on how parental abuse and peer victimization lead to the development of suicidal ideation through the mediating variables of interpersonal needs and a hopelessness. The development is sure to help reduce adolescent suicidal ideation and, in turn, seek for distinct mediating methods to help teens with suicidal ideas. To validate the suggested model, this paper administered a questionnaire to 768 students in their 10th, 11th and 12th grades of high schools in Incheon, and then analyzed the structural equation model before confirming the research hypothesis by adopting the tools of SPSS 17.0 and AMOS 18.0. The result clearly demonstrates that parental abuse is one of the most influential factors in developing suicidal ideation. Peer victimization, however, had no direct bearing on suicide ideation, only indirectly affecting through the mediating variable of interpersonal needs. In addition, peer victimization had indirect effects on suicidal ideation through a sequential intervention of variables from interpersonal needs to a hopelessness. Based on the above results, this research has following implications: First, this paper analyzed the mediating pathways of youth suicidal ideation resulting from parental abuse and peer victimization. The result could possibly help find preventive measures and effective mediating approaches to save the lives of young people at risk of committing suicide. Secondly, this study proved that the interpersonal needs, a relatively new concept hardly introduced in previous studies, is a significant predictive factor for suicide ideation, serving as an intervening variable of developing suicidal ideation among young people who have suffered parental abuse and peer victimization.