• Journal of Digital Convergence
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• v.2 no.1
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• pp.57-73
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• 2004

Due to the rapid development of Information Technology and the Internet, e-business has bloomed and prevailed recently. As the result of this phenomenon, enterprises introduce CRM as a new process accessible to customers. The purpose of this study is to examine the factors affecting the performance of CRM based on precedent theoretical studies. So, the empirical test is conducted to various hypotheses related to the research model. 206 questionnaires for this study are collected. The result of how the organizational characteristics influence on the performance of CRM shows that they have a positively significant effect on it in order of expert security, top management's support and customer information-centric culture, and department collaboration. Evaluation and compensation system don't influence on the performance of CRM directly.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2011.10a
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• pp.628-629
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• 2011

E-commerce is a kind of trade type between buyers and sellers rely on computer networks. Carried out according to certain standards of various business activities. e-commerce is based on modern information technology and network technology, financial electronic collection, management, information technology, business and trade information networks into one, aimed at logistics, capital flow and information flow of harmony and unity of the new trade, trade activities of the entire process, electronic, networking and digital. E-commerce has brought to the traditional ways of trading a huge impact, led to changes in economic structures, is a business revolution in the way and is recognized internationally as the 21st century is an important driver of economic development compared to current traditional companies. In this material, we first consider the current problem, analyze particular characteristics of clothing shopping mall to increase the purchasing power of customer. For these reasons, we describe the process for building the clothing site.

• Proceedings of the CALSEC Conference
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• 2005.03a
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• pp.267-271
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• 2005

The popularity of web services within the IT industry continues to grow as the next generation web technologies. Web services are self·contained, self-describing, modular applications that can be published, located, and invoked across the Web. Web services will be core technology for e-business in the Web. IPv6 is sometimes also called the Next Generation Internet Protocol and is a new version of IP which is designed to be an evolutionary step from IPv4. In this paper, we define problems for adapting web services to IPv6 Environment. This paper survey and explain consideration issues that include standards, components, coexistence of IPv6 and IPv4, etc.

• Asia pacific journal of information systems
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• v.14 no.1
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• pp.165-184
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• 2004

This paper focused on developing and empirically testing an EAM(Electronic-Store Acceptance Model), By basing upon Davis' TAM(Technology Acceptance Model) and reflecting the characteristics of EC(Electronic Commerce), the EAM was proposed. This EAM could be regarded as a revised and extended TAM in the EC area. The theoretical rationale of this model was as following: 1) Though Davis' TAM was proposed a powerful tool to explain and predict usage of Information Technology, nowadays, TAM variables(perceived usefulness and ease of use) are posited as key drivers of e-commerce acceptance. 2) In the e-commerce and e-business studies, trust has been emerging as a potentially important antecedent of IT adoption. A famous internet book store was chosen to empirically test the EAM. In order to evaluate reliability and validity of instrument, and validate the research model, SEM(Structured equation model) analysis was conducted. The results showed that perceived usefulness and trust significantly influenced e-Store Acceptance but perceived ease of use did not have significant influence on e-Store Acceptance.

• The Journal of Society for e-Business Studies
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• v.18 no.2
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• pp.69-79
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• 2013

Management activities of Business was globalization and had changed to a global management. Under these circumstances, business management factors and the environment has changed rapidly. Accordingly, the number of risk categories in business has increased. Especially in recent years, the convergence of industry with IT has a pivotal role in the industry's business processes. However, information systems in the Internet environment increased the efficiency of business management. Also, it increased the degree of risk and the occurrence ripple effects. In this study, we proposed risk management framework for ensuring business continuity management in information system based automobile manufacturing industry. In detail, we analysis business process in automotive manufacturing industry and identify information assets and we analysis and assess the risk.

• Proceedings of the KIPE Conference
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• 2004.07a
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• pp.129-132
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• 2004

A guard lamp system has been installed at the PV positive center, located at Gwangju in Korea. Digital environment that is represented to internet is displacing business way of industry and business achievement way with the fast speed being giving great change on life whole, improve existence business process utilizing internet and Web connection technology, information superhighway to tradition industrialist manufacture and e-transformation's propulsion that wish to maximize productivity and administration efficiency is spread vigorously. In this paper, we wish to accomplish generation equipment's heighten stability and believability through remote monitoring and control of guard lamp system. This paper describes the design of the monitoring system for the sensing data and indirect controlling of the guard lamp system. Most of the conventional monitoring systems depend on the special hardware and software. The essential design of monitoring system is to provide the convenience for the user and the portability for the system. In order for the system to fulfill its requirements, it was designed using Labview GUI facility based on the Windows 2000 environment of IBM PC compatible and Add-oncard based on the TCP/IP protocol. Advantage of the monitoring system are a personnel expenses curtailment effect, of the place restriction and unmanned system of the generationplants, etc..

• Proceedings of the KIEE Conference
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• 2003.07e
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• pp.171-173
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• 2003

Digital environment that is represented to internet is displacing business way of industry and business achievement way with the fast speed being giving great change on life whole, improve existence business process utilizing internet and Web connection technology, information superhighway to tradition industrialist manufacture and e-transformation's propulsion that wish to maximize productivity and administration efficiency is spread vigorously. In this paper, we wish to accomplish generation equipment's heighten stability and believability through remote monitoring and control of PV system. This paper describes the design of the monitoring system for sensing the monitoring data and indirect controlling of the PV system. Most of the conventional monitoring system depend on the special hardware and software. Basic design goal of monitoring system is to provide the convenience for the user and the portability for the system. In order for the system to fulfill its requirements, it was designed using Labview GUI facility based on the Windows 2000 environment of IBM PC compatible and Add-on card based on the TCP/IP protocol. Advantage of the monitoring system are a personnel expenses curtailment effect, free of the place restriction and unmanned system of the generation plants, etc.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.6 no.2
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• pp.480-497
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• 2012

As a new business concept, machine-to-machine (M2M) communications are born from original telemetry technology with the intrinsic features of automatic data transmissions and measurement from remote sources typically by cable or radio. M2M includes a number of technologies that need to be combined in a compatible manner to enable its deployment over a broad market of consumer electronics. In order to provide better understanding for this emerging concept, the correlations among M2M, wireless sensor networks, cyber-physical systems (CPS), and internet of things are first analyzed in this paper. Then, the basic M2M architecture is introduced and the key elements of the architecture are presented. Furthermore, the progress of global M2M standardization is reviewed, and some representative applications (i.e., smart home, smart grid and health care) are given to show that the M2M technologies are gradually utilized to benefit people's life. Finally, a novel M2M system integrating intelligent road with unmanned vehicle is proposed in the form of CPS, and an example of cyber-transportation systems for improving road safety and efficiency are introduced.

• Proceedings of the CALSEC Conference
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• 2001.08a
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• pp.369-378
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• 2001

Recently, according to the rapid development of Internet and IT, many applications and technologies related to Internet and IT have been studied and developed. The agent technology, which was an essential topic in early AI, is being researched with the combination of the recent network technologies. Mobile agent especially takes high interest of many researchers because of its mobility with which it can move around the internet and complete its goal. This paper presents a virtual market system using mobile agent, in which the transaction agents can do their transaction about some product with each other instead of real buyer and seller. The presented virtual market system consists of market agent, customer agent and database agent to provide the virtual market places for the effective completion of transactions.

• Journal of Information Technology Services
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• v.14 no.4
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• pp.269-281
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• 2015

The objective of this study is offering new on line business model for automotive market. In order for the research aim, we conduct direct in-depth interviews with CEO, including analysis of business patterns on eight automotive firms in Gwangju city. As a result, we suggest new business model so called, Online to offline (o2o) that combines advantages in both off-line and on-line business. Techniques that o2o automotive companies may employ include in-store pick up of items purchased online, allowing customers. Purchasing the automotive is not only a car but also services including insurance, warrant services. o2o business model suggested shows the operating of the goods and service sale. When it comes to characteristics of automotive conventional sale patterns, utilization of the online-to-offline commerce has not eliminated the advantages that e-commerce companies have. That model can enhance the new values for customers as well as new market creation. Also, this new business model (o2o) can contribute the emerging industry business model installed based in particular, emergence of Iot (Internet of thing) in terms of sharing knowledge and information between enterprise and customers.