• Journal of the Korean Data and Information Science Society
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• 제16권2호
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• pp.301-311
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• 2005

This study has conducted to measure the internet banking customer satisfaction using structured equation model. Data was collected by e-mail system. Among survey panel who had experience of using Hanwha-Bank internet banking service, final samples were 2,848 respondents. The results showed that usage convenience and economy factor was most correlated with customer satisfaction. And we found that word-of-mouth behavior was affected customer satisfaction.

• 한국융합학회논문지
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• 제10권7호
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• pp.77-85
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• 2019

본 연구목적은 청소년의 인터넷 사용 수준이 구강증상에 미치는 영향을 분석하고자 제14차(2018년) 청소년건강행태온라인조사자료를 이용하여 60,040명을 대상으로 분석하였다. 인터넷 사용 수준이 구강증상에 미치는 영향요인을 로지스틱 회귀분석한 결과 먹을 때 치아 아픔 증상경험, 치아가 쑤시고 욱신거림 증상, 잇몸통증 증상에서는 스트레스가 높은 경우, 일일잇솔질횟수가 없을 경우, 통증의 인지가 높았다. 또한 인터넷 사용시간은 적을수록, 주관적 건강인지, 수면만족도는 높을수록, 흡연, 음주경험이 없을수록 통계적으로 유의하게 낮았다. 결론적으로 청소년의 과도한 인터넷 사용을 완화시키는 보건교육은 적절한 건강행위를 가능하게 할 수 있을 것으로 사료되고 이러한 구강증상을 예방할 수 있는 보건교육프로그램 개발에 도움을 주고자 한다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제16권4호
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• pp.1249-1265
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• 2022

Video streaming has become one of the most popular applications for mobile devices. The network bandwidth required for video streaming continues to exponentially increase as video quality increases and the user base grows. Multi-Path TCP (MPTCP), which allows devices to communicate simultaneously through multiple network interfaces, is one of the solutions for providing robust and reliable streaming of such high-definition video. However, mobile video streaming over MPTCP raises new concerns, e.g., power consumption and cellular data usage, since mobile device resources are constrained, and users prefer to minimize such costs. In this work, we propose a mobile video streaming framework over MPTCP (mDASH) to reduce the costs of energy and cellular data usage while preserving feasible streaming quality. Our evaluation results show that by utilizing knowledge about video behavior, mDASH can reduce energy consumption by up to around 20%, and cellular usage by 15% points, with minimal quality degradation.

• 한국식생활문화학회지
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• 제25권2호
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• pp.160-169
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• 2010

This study was conducted to examine the relationship between dietary habits and time spent watching TV and using internet, in elementary school children. The data were collected by a questionnaire survey of 712 elementary school children, within Gwangju and Jeonnam area. The SPSS 12.0/win program was used to analyze the 523 samples. Amount of TV-watching time was found to be related to the dietary habit score in the subjects. The children who watch TV "less than 1 hour/day" on weekdays had a better dietary habit score than those who watch TV "more than 1 hour" (p<0.0001). The children who watch TV "less than 2 hours/day" on weekends had a better dietary habit than the children who watch TV "more than 2 hours/day" (p<0.0001). The internet usage was also related to the dietary habit score in these children: those who use internet "less than 1 hour/day" on weekdays had a better dietary habit score than the children who use internet "more than 2 hours/day" (p<0.0001). The children who use internet "less than 2 hours/day" on weekends had a better dietary habit score than the children who use internet "more than 2 hours/day" (p<0.0001). These results indicate that the children tend to have a better diet when their TV and internet time is limited and thus healthy dietary behavior is negatively associated with a sedentary pattern of activity in elementary school children.

• 한국의류학회지
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• 제32권7호
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• pp.1046-1055
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• 2008

The purpose of this study is to investigate the effects of product variables(i.e., fashionability, brand fame) and situational variables(i.e., time constraint, usage occasion) on the internet browsing behavior (i.e., prepurchase search; ongoing search for products, stores, fashion trends, promotions, and post-purchasing information) for fashion products. This study developed hypothetical scenarios based on the factorial design of the two independent variables for the survey with a questionnaire. All items in the questionnaire were measured on a six-point scale. By convenience sampling and on-line survey, a total of 209 usable responses were used for further analyses. The results show as follows; firstly, respondents more intensively browse for information search on products, stores and fashion trends when the style of browsing products is trendy. Secondly, whether the fashion products have a famous brand name or not has a significant influence on browsing behavior for stores and fashion trends information search. Thirdly, time constraint is found to influence significantly on respondents' browsing for promotions information search. Lastly, occasion for product worn shows a significant influence on browsing behavior for stores and fashion trends information search. The managerial implications are provided based on findings.

• 한국정보시스템학회지:정보시스템연구
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• 제13권1호
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• pp.121-134
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• 2004

As Internet usage widely grows, online content services such as newspaper, magazine, music, game and movie are provided with a fee-based subscription. Many content services providers consider charging a usage fee into its service provisions as one of the Internet business models for increasing revenue. There are customer resistances to adopting the fee-based service provision on the Web. Previous research in information systems (IS)has focused on the analysis of adoption of information technology or systems in the individual ororganization level. No principle research has been carried out on the user adoption behavior of online content services provisions. As users actively access content services on the Web, it needs to explore user adoption behavior in different settings. Many IS researcher have employedquantitative approaches, even though they deal with the process of user behavior regarding the information technology or system. In this study, we attempt to discover how customers adopt the fee-based provision of online content services by employing grounded theory, one of the principal qualitative research methods.

• 한국콘텐츠학회논문지
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• 제8권1호
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• pp.27-38
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• 2008

정보 기술의 급격한 발달로 인해 다양한 상품과 서비스가 출시되고 있다. 하지만 지속적으로 사용을 계속하는 상품이나 서비스는 많지 않은 것이 현실이다. 새로운 사용자를 유치하는 것보다 기존 사용자를 지속시키는 것은 기업의 효율적인 측면에서 매우 중요하다. 하지만, 기존의 정보 기술과 관련한 연구들은 새로운 사용자를 유치하는데 초점이 맞추어져 왔다. 따라서 기존 사용자를 지속적으로 유지하기 위한 연구는 매우 미미한 실정이다. 본 연구에서는 모바일 웹 사용자를 대상으로 모바일 웹의 지속적 사용을 위한 지속 사용 모델을 개발하였고, 이러한 지속 사용 행동이 실제 사용량에 어떠한 영향을 끼쳤는지 파악하고자 하였다. 이를 위해 모바일 웹의 지속적 사용에 중요한 영향을 끼치는 요인을 발굴하였고, 이를 실증적으로 검증하고자 하였다. 연구 결과, 사후 기대인 사후 유용성, 사후 사용 편의성, 사후 즐거움, 사후 지각된 가치가 사용자의 만족, 사용 지속의도에 유의하게 영향을 끼쳤으며, 사용자의 사용지속의도 역시 모바일 웹의 실 사용량에 유의하게 영향을 끼쳤다. 본 연구 결과와 더불어, 만족과 사용 지속의도에 중요하게 끼치는 영향은 서로 다르게 나타나 만족과 사용 지속의도를 높이는 전략이 서로 다르게 해야 함을 시사하고 있다. 마지막으로 본 연구는 연구의 한계점과 실증적 시사점에 대하여 제시하고 있다.

• 한국IT서비스학회지
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• 제16권1호
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• pp.119-138
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• 2017

Mobile easy payment is a term for using mobile devices to facilitate financial transactions. Mobile easy payment is a quickly emerging practice, supported by the dramatic increase of mobile phone or device users around the world. The purpose of this study is to classify user's group of the mobile easy payment service by their lifestyle based on I-VALS type and to investigate differences in usage behavior among the user groups. For empirical study, a questionnaire survey was carried out with users of mobile easy payment services using the Internet from June 7 to 10 in 2016. We conducted factor analysis for I-VALS, usage factors, satisfaction factors. We also performed cluster analysis for group classification, and analysis of variance, cross analysis to compare the different usage behavior among the user groups. In analysis results, first three cluster appeared including "ICT task-oriented group", ICT positive and socialities oriented group", "ICT leader-oriented group". Second, it was found significant differences among the clusters about factor of "easy of use", "securities", "universality", "satisfaction". Third, we showed that there were significant differences in time first used the service. Based on these findings, we provide practical implications. Results of our study can be expected to provide the basis of differentiated marketing strategy of mobile easy payment services.

• 한국산학기술학회논문지
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• 제12권12호
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• pp.5601-5613
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• 2011

본 연구에서는 사회경제적 특성에 따라 인터넷 접근, 인터넷 이용 정도 및 인터넷 서비스 이용 상의 디지털 격차가 어떻게 달라지는가를 체계적으로 규명하고자 하였다. 이를 위해 본 연구에서는 한국인터넷진흥원의 인터넷이용자실태조사 데이터를 이용하여 사회경제적 특성에 따른 인터넷 접근과 인터넷 이용(양적 이용 정도, 인터넷 서비스 이용)의 디지털 격차를 로지스틱 회귀분석방법으로 검증하였다. 분석결과, 인터넷 접속(가정에서의 인터넷 접속, 초고속 인터넷 접속)과 인터넷 이용정도(적극적 이용, 정기적 이용, 비정기적 이용)는 연령, 성별, 교육수준, 고용상태, 소득수준, 인터넷 접속 유형 등에 따라 디지털 격차가 존재하는 것으로 나타났다. 인터넷 서비스 이용(정보 활용, 커뮤니케이션 및 커뮤니티, 전자상거래, 인터넷 뱅킹)의 경우 고학력자 및 고소득층이며, 학생이고 젊은 연령층일수록 인터넷 서비스를 많이 활용하는 것으로 나타나 사회경제적 특성에 따른 인터넷 서비스 활용 격차가 존재하는 것으로 검증되었다.

• 지식경영연구
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• 제10권2호
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• pp.85-103
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• 2009

Web 2.0, characterized as openness, sharing, and participation, has enabled Internet users to easily generate a variety of contents, and to share them through Web 2.0 services. Knowledge search service (KSS) is positioning itself as one of typical Web 2.0 services. Yet, few studies have sharpened our understanding of users' knowledge sharing behavior in the KSS environment. In order to address this knowledge void, this paper attempts to explore antecedents of their usage behavior in the KSS environment. Typically, they utilize stored knowledge and share their knowledge simultaneously. Considering this characteristic, our study regards service usage intention and knowledge sharing intention as final dependent variables. This study advances a research model based on Bhattacherjee's expectation-confirmation model, which is expanded by incorporating trust belief. Because of the openness of KSS, trust belief is believed to play a critical role in forming users' service usage intention and knowledge sharing intention. Furthermore, this study examines the difference of the antecedents' effects in terms of users' gender. We collected data from 275 respondents who have experience in using KSS. PLS (partial least squares) was employed for the analysis of the data. Analysis results confirm the important role of user satisfaction and trust belief in the formation of users' service usage intention and knowledge sharing intention. More importantly, trust belief has a more salient effect on knowledge service usage intention than user satisfaction. This study also shows the moderating role of users' gender. Finally, this paper provides managerial guidance on strategic planning aimed at improving users' service usage intention and knowledge sharing intention in the KSS environment.