• Journal of Intelligence and Information Systems
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• v.15 no.1
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• pp.103-122
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• 2009

The recent development of information technology has been envisioned as the next technological wave and is expected to play an important role in diminishing boundaries between business organizations. Enterprises have recently resulted in a surge in workflow management, making business processes sharable among different business organizations. To make heterogeneous workflows operational, it is crucial that workflow management systems provide efficient tools for an environment supporting interoperability of business processes among different business organizations. As the potential of workflow management is becoming widely recognized, the demand for an integrated framework that facilitates interoperability among heterogeneous workflows is concomitantly growing. Despite the large body of work in the area of workflow management, few efforts are directed towards identifying conflict patterns for heterogeneous workflow interoperability of inter-organizational business processes. In this paper, we summarize state of the art research trends in workflow management research area and identify conflict patterns for heterogeneous workflows. We believe that this is one of the first attempts to conceptualize conflict patterns that exist on inter-organizational business processes. This paper opens up a novel avenue for workflow management research by supplementing the existing conceptual frameworks for workflow management.

• The Journal of Society for e-Business Studies
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• v.14 no.4
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• pp.315-332
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• 2009

In logistic environments, a process, in that it manages the flow of materials among partners, involves more than one organization. In this regard, a logistic process, as a combined process consisting of multiple sub processes, needs to be managed with controling interaction among partners. In achieving systematic management of a logistic process, traditional Business Process Management (BPM) cannot be used for the entire flow, since it lacks the ability to manage interactions among partners. Particularly in logistic environments where RFID technologies are used, how to deal with the connection between RFID event and logistic flow has not been properly addressed. To overcome this limitation, this paper proposes a new method of managing multi-organizational logistic processes based on RFID events. We define inter-workflow pattern, and suggest ECA(Event-Condition-Action) rules for auto triggering of logistic processes. To adjust the rules to RFID events, we invent RFID-based ECA rules using complex event. A prototype system has been developed for the purpose of demonstrating the effectiveness of our approach.