• 유통과학연구
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• 제14권8호
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• pp.35-44
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• 2016

Purpose - This study aims to understand the relationship between Chinese local SNS usage and social capital building through Chinese international students in South Korea. A research model that illustrates the relationship between the SNS usage (i.e., intensity, communication and social capital building is proposed. Based on the analysis, this study will provide responses to the question of if SNS really presents the danger of trapping international consumers in their local comfort zone or enhance social capital for the users. Research design, data, and methodology - The survey questionnaire is circulated among the WeChat (a Chinese local SNS) users who are the Chinese international students studying in South Korea. The collected data is analyzed by structural equation method using SPSS and AMOS. Results - Proposed hypotheses of the positive relationships between the attachment of SNS use and both individuals' bridging and bonding social capital are supported. It's also supported that (1) interpersonal communication, (2) interpersonal communication with old friends, and (3) interpersonal communication for making new friends on SNS positively influence individuals' bridging social capital. Conclusions - This paper demonstrates the importance of intensity of WeChat use and interpersonal communication that impact Chinese international students' bridging and bonding social capital on WeChat.

• 정보화정책
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• 제27권1호
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• pp.72-91
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• 2020

공개된 프로필을 기반으로 개인정보에 대한 접근이 상대적으로 자유로운 개방형 SNS와 미리 소통할 지인의 범위를 제한하여 개인정보의 유출에 덜 취약한 폐쇄형 SNS에서 프라이버시 역설 현상이 다르게 관측될 수 있다는 개연성에 기인하여, 본 연구에서는 SNS를 개방형과 폐쇄형으로 구분하고, 어떠한 SNS 활동에서 프라이버시 역설이 성립하는지를 살펴보았다. 실증분석의 결과는 다음과 같다. 첫째, SNS 사용 여부의 경우, 전체적인 SNS 활동에서는 프라이버시 역설이 성립하지만, 개방형 및 폐쇄형 SNS에 따라 다른 결론이 도출되었다. 특히, 침해에 더 취약한 개방형 SNS에서는 프라이버시 염려가 증가함에 따라 개인들이 합리적이고 바람직하게 SNS 활동을 감소키는 식으로 대응하는 것이 관찰되었다. 둘째, SNS 사용 강도의 경우, (i) 헤비 유저가 라이트 유저에 비해 프라이버시 침해의 개연성을 더 심각하게 인식하여 프라이버시 염려의 증가에 따라 사용 강도를 감소하는 식의 합리적인 반응을 하며, 또한 (ii) 이러한 경향이 개인정보 침해에 취약한 개방형 SNS에서 더욱 뚜렷하게 관찰되는 것으로 나타났다. 이에 따라 SNS 활동을 구분하지 않고 통합적으로 분석하여 프라이버시 역설의 존재를 주장하는 것은 일종의 '구성의 오류(Fallacy of Composition)'를 범하는 것으로 해석할 수 있다.

• The Journal of Asian Finance, Economics and Business
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• 제8권7호
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• pp.341-348
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• 2021

The aim of this study is to fill gaps in emerging empirical evidence and negative electronic word of mouth (NeWOM) in repurchase intention (RI) moderated by the roles of social network sites (SNS) and company mitigation response (CMR). This type of research is descriptive. The sample used in this study is online consumers who buy energy drinks, based on the questionnaire obtained by 145 respondents. Based on the results of testing the estimation of the structural equation model, it was found that the negative variable brand experience sharing had no significant effect on NeWOM; the negative variable electronic reviews had a significant effect on the electronic word of mouth variable, the negative variable electronic reviews had a significant effect on the negative electronic variable word of mouth, the variable intensity of the use of social networking sites can strengthen the direction of the causal influence between the negative variables sharing brand experiences on negative electronic words of mouth. The variable social networking sites usage intensity can strengthen the direction of the effect of causality between negative electronic review variables on negative electronic word of mouth, the negative brand experience sharing variable does not have a significant effect on the repurchase intention variable.