• Title/Summary/Keyword: Intelligence Sharing

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A Study on the Impact of the Emotional Intelligence of Flight Attendants upon Customer Orientation : Focusing on the Mediating Effect regarding Knowledge Sharing (항공사 승무원의 감성지능이 고객지향성에 미치는 영향 : 지식공유에 대한 매개효과를 중심으로)

  • Park, Hye-sun
    • The Journal of the Korea Contents Association
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    • v.22 no.1
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    • pp.444-455
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    • 2022
  • The purpose of this study is to examine the roles of emotional intelligence and knowledge sharing, while focusing on the customer orientation of flight attendants, to identify the strategies to improve the quality of services provided by flight attendants. For this purpose, the researcher examined the relationships between emotional intelligence and customer orientation, as well as the impact of knowledge sharing in the process. The survey was conducted over three weeks from May 6, 2021, to May 27, 2021, and the 426 questionnaires recovered were analyzed using statistical software programs SPSS 23.0 and AMOS 23.0. The findings of this study are as follows; First, the emotional intelligence of flight attendants had a positive impact on customer orientation. Second, the emotional intelligence of flight attendants had a positive impact on knowledge sharing. Third, the knowledge sharing of flight attendants had a positive impact on customer orientation. Fourth, in the relationship between the emotional intelligence of flight attendants and their customer orientation, knowledge sharing had a significant mediating effect. Based on the findings of this study, it would be possible to consider support strategies for organizations, including the training programs for enhancing the emotional intelligence of flight attendants and a corporate culture in which knowledge sharing can be promoted.

Police Networks for Criminal Intelligence Functions: Based on Informal Social Network Analysis (경찰 범죄정보 수집 활동의 관계망 분석: 비공식적 사회연결망 분석을 중심으로)

  • Choi, Yeong Jin;Yang, Chang Hoon
    • The Journal of the Korea Contents Association
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    • v.20 no.1
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    • pp.448-459
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    • 2020
  • Recently, the necessities of gathering, producing, and sharing criminal information are critically important as intelligence functions of police agencies to improving public safety and national security. However, the inadequacies and barriers within which police agencies have in regard to intelligence functions impede criminal information gathering, intelligence producing within their agency, and intelligence sharing with other agencies. In this study, we analyzed informal networks constructed from a survey dataset of information and intelligence sharing among officers in police agencies. The results revealed the different structural properties of intelligence networks between police agencies. We did find that officers with high indegree and outdegree in a network played critical role on the dynamics and degree of intelligence gathering and assessment responsibilities. Finally, we could find evidence that the potential role of intermediary triggered relational dynamics for developing and sharing critical information among all police agencies.

ShareIt: An Application Sharing System using Window Capturing and Multicast under Heterogeneous Window Systems

  • Jung, Jin-H.;Park, Hyun, J.;Yang, Hyun-S.
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 1998.06b
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    • pp.99-104
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    • 1998
  • Application sharing is the ability to use existing applications, such as Excel or MS-Word, during a group session without modification. In this paper, we present the design and implementation of an application sharing system, called ShareIt, which enable users to share arbitrary MS-Windows applications under the Win 3.1/95/NT and X window system, and evaluation of the system performance. To share an application, the image of the application window is captured and transmitted to other sites. With the use of the window capturing method, ShareIt allows any MS-Windows application to be shared regardless of not only the window systems but also the version-up of window systems.

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A Study on Design Elements and Infrastructure System of Library Space as a Place of Shared Culture (공유문화의 장으로서의 도서관 공간의 설계요소 및 인프라 체계 연구)

  • Hwang, Mee-Young
    • Korean Institute of Interior Design Journal
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    • v.27 no.2
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    • pp.86-97
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    • 2018
  • In modern times, pluralistic social phenomena in which various values are pursed and recognized appear. The modern society called hyper-connected, intelligence information and zero marginal cost society in which shared value is commonly emphasized faces a paradigm shift to shared society system. In particular, sharing-based activities related with intelligence information sectors more prominently emerge in the high-tech informatization which has been accelerated. The purpose of this study is to understand design factors related with how attribution of the sharing culture is expressed in library spaces and examine how sharing infrastructure is established in users' spaces. As a research method, it initially conducted theoretical consideration of the sharing culture and information spaces, which can be regarded as sociocultural phenomena in modern times. Then, it drew sharing culture-based spatial design factors-access, openness and plurality. It analyzed configuration of spaces for sharing information-Cultural Commons (CC), Information Commons(IC) and Learning Commons (LC) - and infrastructure of information spaces, for library cases-five domestic and foreign public libraries-. The findings show that modern library spaces reflect historical needs for the sharing culture and actively serve their roles through spatial infrastructure including contents (programs) and services for sharing knowledge. The study is determined to be valuable as basic data in establishing the infrastructure of information spaces reflecting modern social trends and cultural phenomena, in expecting spatial structures in which knowledge is reproduced and planning spaces of libraries in the future.

Practical method to improve usage efficiency of bike-sharing systems

  • Lee, Chun-Hee;Lee, Jeong-Woo;Jung, YungJoon
    • ETRI Journal
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    • v.44 no.2
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    • pp.244-259
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    • 2022
  • Bicycle- or bike-sharing systems (BSSs) have received increasing attention as a secondary transportation mode due to their advantages, for example, accessibility, prevention of air pollution, and health promotion. However, in BSSs, due to bias in bike demands, the bike rebalancing problem should be solved. Various methods have been proposed to solve this problem; however, it is difficult to apply such methods to small cities because bike demand is sparse, and there are many practical issues to solve. Thus, we propose a demand prediction model using multiple classifiers, time grouping, categorization, weather analysis, and station correlation information. In addition, we analyze real-world relocation data by relocation managers and propose a relocation algorithm based on the analytical results to solve the bike rebalancing problem. The proposed system is compared experimentally with the results obtained by the real relocation managers.

Cyber threat intelligence sharing system (사이버 위협 인텔리전스 공유 체계 연구)

  • Yang, Jun-ho;Kim, Chan-jin;Kim, Mee-yeon;Kim, Ji-hye;Kim, Jong-hyun;Youm, Heung-youl
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2018.10a
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    • pp.647-650
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    • 2018
  • With the advent of advanced technologies in the real world, the cyber domain has become wider and cyber threats are increasing. A cyber threat intelligence sharing system is needed to more effectively defend and respond to such cyber threats. Through the definition of cyber threat information expression standard, it enables rapid sharing, consistent analysis, and automated interpretation of cyber threat information possessed by individual security control providers or organizations.

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Design of Knowledge Management System based on SNS (SNS 기반의 지식경영 시스템의 설계)

  • Cho, Byung-Ho
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.14 no.4
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    • pp.181-186
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    • 2014
  • Knowledge sharing by collective intelligence, and knowledge production/sharing by outer cooperation is also important for the company. Therefore, it is needed the next generation KMS(Knowledge Management System) designed and built which based on SNS. In my paper, the problems of KMS are analyzed and new KMS's requirements and paradigm changes are examined by analysis of investigation of existing KMS. KMS based on SNS is appropriate for the next generation KMS in consideration of new KMS's requirements, that is, collective intelligence, open innovation, and convergence with IT technology. So a building method of KMS based on SNS is presented by new next generation KMS's architecture, main design and knowledge-talk design.

Korean Collective Intelligence in Sharing Economy Using R Programming: A Text Mining and Time Series Analysis Approach (R프로그래밍을 활용한 공유경제의 한국인 집단지성: 텍스트 마이닝 및 시계열 분석)

  • Kim, Jae Won;Yun, You Dong;Jung, Yu Jin;Kim, Ki Youn
    • Journal of Internet Computing and Services
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    • v.17 no.5
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    • pp.151-160
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    • 2016
  • The purpose of this research is to investigate Korean popular attitudes and social perceptions of 'sharing economy' terminology at the current moment from a creative or socio-economic point of view. In Korea, this study discovers and interprets the objective and tangible annual changes and patterns of sociocultural collective intelligence that have taken place over the last five years by applying text mining in the big data analysis approach. By crawling and Googling, this study collected a significant amount of time series web meta-data with regard to the theme of the sharing economy on the world wide web from 2010 to 2014. Consequently, huge amounts of raw data concerning sharing economy are processed into the value-added meaningful 'word clouding' form of graphs or figures by using the function of word clouding with R programming. Till now, the lack of accumulated data or collective intelligence about sharing economy notwithstanding, it is worth nothing that this study carried out preliminary research on conducting a time-series big data analysis from the perspective of knowledge management and processing. Thus, the results of this study can be utilized as fundamental data to help understand the academic and industrial aspects of future sharing economy-related markets or consumer behavior.

Human Visual Intelligence and the New Territory of Educational Technology Research

  • RHA, Ilju
    • Educational Technology International
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    • v.8 no.1
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    • pp.1-16
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    • 2007
  • The general aim of this article is to explicate what can be researched in our field based on the new understanding on the ability of human visual intelligence. To follow this aim, three key discussions were followed. The first is to explain why the human visual intelligence research is so important in our field and how it was neglected. The basic orientations of the research questions used in its framing and in answering are reviewed. After reviewing traditional research orientations, as the second discussion, alternative, more useful perspective for thinking about human visual intelligence is suggested. And the possibility of contribution for the future research in general is discussed. In doing so, human visual intelligence was defined in rather practically oriented ways rather than theoretically oriented ones. More practical perspectives were suggested. The third discussion is to show how to use the alternative perspectives of human visual intelligence in the areas of educational technology research. It was hoped that the article lays out conceptual groundwork for generation of educational technology research frameworks which can be used for the research conduct, reproduction and sharing by adopting practically oriented views on human visual intelligence as a new territory of educational technology research.

Automatic Generation of MAEC and STIX Standards for Android Malware Threat Intelligence

  • Park, Jungsoo;Nguyen Vu, Long;Bencivengo, George;Jung, Souhwan
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.14 no.8
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    • pp.3420-3436
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    • 2020
  • Due to the increasing number of malicious software (also known as malware), methods for sharing threat information are being studied by various organizations. The Malware Attribute Enumeration and Characterization (MAEC) format of malware is created by analysts, converted to Structured Threat Information Expression (STIX), and distributed by using Trusted Automated eXchange of Indicator Information (TAXII) protocol. Currently, when sharing malware analysis results, analysts have to manually input them into MAEC. Not many analysis results are shared publicly. In this paper, we propose an automated MAEC conversion technique for sharing analysis results of malicious Android applications. Upon continuous research and study of various static and dynamic analysis techniques of Android Applications, we developed a conversion tool by classifying parts that can be converted automatically through MAEC standard analysis, and parts that can be entered manually by analysts. Also using MAEC-to-STIX conversion, we have discovered that the MAEC file can be converted into STIX. Although other researches have been conducted on automatic conversion techniques of MAEC, they were limited to Windows and Linux only. In further verification of the conversion rate, we confirmed that analysts could improve the efficiency of analysis and establish a faster sharing system to cope with various Android malware using our proposed technique.