• 제목/요약/키워드: Innovation model for public services

검색결과 25건 처리시간 0.024초

A Study on the Management Innovation of KORAIL and Military Application -Focusing on the Direction of Innovation in the Military Medical Institution-

  • Choi, Dongha;Kang, Wonseok
    • Journal of East Asia Management
    • /
    • 제3권2호
    • /
    • pp.21-41
    • /
    • 2022
  • This study aims to analyze the characteristics of the management situation of the Korea Railroad Corporation(KORAIL) through the management innovation process of the KORAIL and to suggest its implications for military application. Despite stable demand, the railway passenger industry had the limitation of not being able to abolish deficit routes due to public service obligations. In addition, the launch of the Suseo High-Speed Line has introduced a competitive system, posing a threat to corporate management. KORAIL wanted to overcome this crisis by innovating its management through the utilization of big data, improvement of the freight business, decentralization of demand, the introduction of tourism railroads, and development of station influence areas. By utilizing big data, KORAIL was able to optimize the railway fare system while reducing fixed costs spent on railway maintenance. It also drastically reduced the station of cargo and created a base station to pursue economies of scale. On the other hand, the existing exclusive station system was abolished to solve the chronic saturation of the downtown area, and the railway demand was moved to Gwangmyeong Station and Suwon Station to optimize the passenger supply. In particular, it developed a new business model called the tourism railway by developing the mountain Byeokjin Line, which was a chronic deficit line, and sought to improve liquidity through the development of the station influence area. Such a process of innovation at KORAIL suggests an appropriate direction in seeking ways to innovate the military medical institutions. First of all, the necessity of improving organizational immersion through the development of a personnel structure suitable for the compulsory organization, while expanding the facilities of the division and corps, and reducing the time required for medical treatment and waiting through the establishment of a data-based medical system was suggested. Next, it was also discussed to integrate the National Health Medical College, which received accreditation as a medical facility through the designation of advanced general hospitals and is ultimately under discussion with the Medical Institution. Through this, we hope that the military medical institutions, which are facing various challenges, will overcome existing limitations and be re-lighted as innovative institution that provides comprehensive public health services.

공공 디지털 사이니지 서비스 개발 연구 (A Study on the Development of Public Digital Signage Services)

  • 안성희
    • 한국융합학회논문지
    • /
    • 제12권12호
    • /
    • pp.185-196
    • /
    • 2021
  • 본 연구는 행정안전부의 시범사업 중 하나인 '세종특별시 디지털 사이니지 국가시범사업'을 위한 기초연구를 기반으로 하고 있다. 본 연구에서는 첨단 기술이 결합된 스마트 플랫폼인 '디지털 사이니지'를 '공공 서비스 콘텐츠 플랫폼'으로 보고 콘텐츠의 배치를 계획하기 위한 전략이 기술우위 공급자 대신 해당 지역 커뮤니티 또는 사용자에 초점을 맞춰야 한다고 전제하였다. 이러한 맥락에서 첨단 기술 기반의 공공 서비스에 대한 수요 증가에 대응하여, '공공 디지털 사이니지 서비스' 개발 전략에 관해 연구하였다. 또한 동 전략을 쉽게 수립하거나 실행할 수 있도록 '디지털 사이니지 서비스 툴'들을 설계하였다. 결론적으로 본 연구는 '디지털 사이니지 기능'을 '디지털 광고 기능' 뿐만 아니라 '공공 및 문화 서비스 기능'으로 확대, 발전시키는 전략을 모색해 보고자 하였다. 연구의 최종 목표는 시민들의 적극적인 참여와 인터랙티브 미디어의 혁신적인 활용을 통해 '세종시 상권 활성화 프로젝트'가 창출하는 공공 가치를 추구하는 것이라고 할 수 있다.

The Role of Small Airports in the Distribution and Logistics of Local Produce in India: A Proposal for Business Efficiency

  • Romy JUNEJA;Saurabh TIWARI;Prasoom DWIVEDI
    • 유통과학연구
    • /
    • 제22권6호
    • /
    • pp.69-81
    • /
    • 2024
  • Purpose: Small airports are social and economic enablers and facilitate businesses and individuals. They contribute significantly to the distribution and logistics of the local produce - be it goods or services, thereby impacting the economy but have limited access to funds and poor management restricts their development. Despite the importance, small airports in small cities struggle financially as they are unable to earn profits and have higher operating costs. In other words, this is a paradoxical situation for small airports wherein, despite losses, the regional or national public authorities still finance such airports under socio-economic obligations. Therefore, this study aims to identify the critical success factors for improving small airports' performance and propose a business model. Research design, data and methodology: Using the qualitative research, interviews with 16 stakeholders from Guwahati, Tirupati, Bhubaneswar and Dehradun airports in india were examined. Results: The analysis reveals strategic planning and low cost, non-passenger services, and development of airport economic region as the main factors contributing towards small airports' success. Additionally, providing logistics to the local businesses and creating niche markets are suggested. Conclusions: Small airports, based on their services and the means of targeting customers, could select the relevant approach to improve their overall performance and improve profitability.

정보보호 관점에서의 오픈뱅킹 수용도에 대한 영향요인 (Factors to Affect Acceptance of Open Banking from Information Security Perspectives)

  • 고정현;이원부
    • 한국IT서비스학회지
    • /
    • 제20권6호
    • /
    • pp.63-81
    • /
    • 2021
  • Joint financial network of Korea Financial Telecommunications and Clearings Institute, which is an essential facility with a natural monopoly, maintained its closedness as monopoly/public utility model, but it has evolved in the form of open banking in order to obtain domestic fintech competitiveness in the rapidly changing digital financial ecosystem such as the acceleration of Big Blur. In accordance with digital transformation strategy of financial institutions, various ICT companies are actively participating in the financial industries, which has been exclusive to banks, through the link technology called Open API. For this reason, there has been a significant change in the financial service supply chain in which ICT companies participate as users. The level of security in the financial service supply chain is determined based on the weakest part of the individual components according to the law of minimum. In addition, there is a perceived risk of personal information and financial information leakage among the main factors that affect users' intention to accept services, and appropriate protective measures against perceived security risks can be a catalyst, which increases the acceptance of open banking. Therefore, this is a study on factors affecting the introduction of open banking to achieve financial innovation by developing an open banking security control model for financial institutions, as a protective measures to user organizations, from the perspectives of cyber financial security and customer information protection, respectively, and surveying financial security experts. It is expected, from this study, that effective information protection measures will be derived to protect the rights and interests of financial customers and will help promote open banking.

Hybrid CNN-LSTM 알고리즘을 활용한 도시철도 내 피플 카운팅 연구 (A Study on People Counting in Public Metro Service using Hybrid CNN-LSTM Algorithm)

  • 최지혜;김민승;이찬호;최정환;이정희;성태응
    • 지능정보연구
    • /
    • 제26권2호
    • /
    • pp.131-145
    • /
    • 2020
  • 산업혁신의 흐름에 발맞추어 다양한 분야에서 활용되고 있는 IoT 기술은 빅데이터의 접목을 통한 새로운 비즈니스 모델의 창출 및 사용자 친화적 서비스 제공의 핵심적인 요소로 부각되고 있다. 사물인터넷이 적용된 디바이스에서 누적된 데이터는 사용자 환경 및 패턴 분석을 통해 맞춤형 지능 시스템을 제공해줄 수 있어 편의 기반 스마트 시스템 구축에 다방면으로 활용되고 있다. 최근에는 이를 공공영역 혁신에 확대 적용하여 CCTV를 활용한 교통 범죄 문제 해결 등 스마트시티, 스마트 교통 등에 활용하고 있다. 그러나 이미지 데이터를 활용하는 기존 연구에서는 개인에 대한 사생활 침해 문제 및 비(非)일반적 상황에서 객체 감지 성능이 저하되는 한계가 있다. 본 연구에 활용된 IoT 디바이스 기반의 센서 데이터는 개인에 대한 식별이 불필요해 사생활 이슈로부터 자유로운 데이터로, 불특정 다수를 위한 지능형 공공서비스 구축에 효과적으로 활용될 수 있다. 대다수의 국민들이 일상적으로 활용하는 도시철도에서의 지능형 보행자 트래킹 시스템에 IoT 기반의 적외선 센서 디바이스를 활용하고자 하였으며 센서로부터 측정된 온도 데이터를 실시간 송출하고, CNN-LSTM(Convolutional Neural Network-Long Short Term Memory) 알고리즘을 활용하여 구간 내 보행 인원의 수를 예측하고자 하였다. 실험 결과 MLP(Multi-Layer Perceptron) 및 LSTM(Long Short-Term Memory), RNN-LSTM(Recurrent Neural Network-Long Short Term Memory)에 비해 제안한 CNN-LSTM 하이브리드 모형이 가장 우수한 예측성능을 보임을 확인하였다. 본 논문에서 제안한 디바이스 및 모델을 활용하여 그간 개인정보와 관련된 법적 문제로 인해 서비스 제공이 미흡했던 대중교통 내 실시간 모니터링 및 혼잡도 기반의 위기상황 대응 서비스 등 종합적 메트로 서비스를 제공할 수 있을 것으로 기대된다.

리빙랩을 활용한 지역혁신과 산학협력 촉진방안 (A Study on the Promotion of Regional Innovation and Industrial-Academic Cooperation Using Living Labs)

  • 김영미
    • 디지털융복합연구
    • /
    • 제18권4호
    • /
    • pp.121-127
    • /
    • 2020
  • 지역 산업의 혁신과 공공서비스의 발전을 위해서는 무엇보다 지역상생 개념을 적용한 동반 성장이 필요하다. 지역상생은 본질적으로 지역 간 균형 또는 지역 간 격차를 해소하기 위한 것으로, 상호보완적 협력을 통해 동반 성장을 할 수 있는 관계를 의미한다. 본 연구에서는 지역혁신 차원의 산학협력 현황을 중심으로 리빙랩을 활용한 사례를 도출하고 이의 정책적 함의를 모색하였다. 지방자치단체는 자율적으로 상생협력을 통해 지역의 문제를 해결하고 상호 경쟁력 확보 차원의 연계 효과를 제고 하기 위한 다각적인 시도가 이어지고 있다. 특히 지역의 현안을 중심으로 문제해결 기제인 리빙랩 네트워크를 활성화하여 실효성 있는 접근이 이어지고 있다. 무엇보다 지역의 발전을 위한 전략 중 하나로 상생 협력을 위한 협력체제 구축과 이를 지원하기 위한 정책 수단이 연계되어야 한다. 지역의 대학과 기업 및 지자체가 함께 하는 협력 프로그램의 활성화와 리빙랩을 활용한 문제해결 사례는 그 의의가 크다고 평가받고 있다. 따라서 리빙랩의 활성화를 위해 다양한 이해관계자의 적극적 참여와 협력적 거버넌스 모델이 필요함을 제시하였다.

Critical Success Factors for the Adoption of Health Management Information Systems in Public Hospitals in Zimbabwe

  • Caleb Manjeese;Indira Padayachee
    • Journal of Information Science Theory and Practice
    • /
    • 제11권2호
    • /
    • pp.82-103
    • /
    • 2023
  • The Zimbabwean healthcare sector faces huge challenges due to increased demands for improved services for a growing number of patients with fewer resources. The use of information and communications technologies, prevalent in many industries, but lacking in Zimbabwean healthcare, could increase productivity and innovation. The adoption of health management information systems (HMISs) can lead to improved patient safety and high-level patient care. These technologies can change delivery methods to be more patient focused by utilising integrated models and allowing for a continuum of care across healthcare providers. However, implementation of these technologies in the health care sector remains low. The purpose of this study is to demonstrate the advantages to be attained by using HMISs in healthcare delivery and to ascertain the factors that influence the uptake of such systems in the public healthcare sector. A conceptual model, extending the technology, organization, and environment framework by means of other adoption models, underpins the study of adoption behavior. A mixed method methodology was used to conduct the study. For the quantitative approach, questionnaires were used to allow for regression analysis. For the qualitative approach, thematic analysis was used to analyse interview data. The results showed that the critical success factors (namely, relative advantage, availability, complexity, compatibility, trialability, observability, management support, information and communication technology expertise, communication processes, government regulation, infrastructure support, organizational readiness, industry and competitive support, external support, perceived ease of use, perceived usefulness, attitude, and intention to use) influenced adoption of HMISs in public hospitals in Zimbabwe.

원격의료서비스 수용요인의 구조적 관계 실증연구 (Structural Relationships Among Factors to Adoption of Telehealth Service)

  • 김성수;류시원
    • Asia pacific journal of information systems
    • /
    • 제21권3호
    • /
    • pp.71-96
    • /
    • 2011
  • Within the traditional medical delivery system, patients residing in medically vulnerable areas, those with body movement difficulties, and nursing facility residents have had limited access to good healthcare services. However, Information and Communication Technology (ICT) provides us with a convenient and useful means of overcoming distance and time constraints. ICT is integrated with biomedical science and technology in a way that offers a new high-quality medical service. As a result, rapid technological advancement is expected to play a pivotal role bringing about innovation in a wide range of medical service areas, such as medical management, testing, diagnosis, and treatment; offering new and improved healthcare services; and effecting dramatic changes in current medical services. The increase in aging population and chronic diseases has caused an increase in medical expenses. In response to the increasing demand for efficient healthcare services, a telehealth service based on ICT is being emphasized on a global level. Telehealth services have been implemented especially in pilot projects and system development and technological research. With the service about to be implemented in earnest, it is necessary to study its overall acceptance by consumers, which is expected to contribute to the development and activation of a variety of services. In this sense, the study aims at positively examining the structural relationship among the acceptance factors for telehealth services based on the Technology Acceptance Model (TAM). Data were collected by showing audiovisual material on telehealth services to online panels and requesting them to respond to a structured questionnaire sheet, which is known as the information acceleration method. Among the 1,165 adult respondents, 608 valid samples were finally chosen, while the remaining were excluded because of incomplete answers or allotted time overrun. In order to test the reliability and validity of the assessment scale items, we carried out reliability and factor analyses, and in order to explore the causal relation among potential variables, we conducted a structural equation modeling analysis using AMOS 7.0 and SPSS 17.0. The research outcomes are as follows. First, service quality, innovativeness of medical technology, and social influence were shown to affect perceived ease of use and perceived usefulness of the telehealth service, which was statistically significant, and the two factors had a positive impact on willingness to accept the telehealth service. In addition, social influence had a direct, significant effect on intention to use, which is paralleled by the TAM used in previous research on technology acceptance. This shows that the research model proposed in the study effectively explains the acceptance of the telehealth service. Second, the research model reveals that information privacy concerns had a insignificant impact on perceived ease of use of the telehealth service. From this, it can be gathered that the concerns over information protection and security are reduced further due to advancements in information technology compared to the initial period in the information technology industry, and thus the improvement in quality of medical services appeared to ensure that information privacy concerns did not act as a prohibiting factor in the acceptance of the telehealth service. Thus, if other factors have an enormous impact on ease of use and usefulness, concerns over these results in the initial period of technology acceptance may become irrelevant. However, it is clear that users' information privacy concerns, as other studies have revealed, is a major factor affecting technology acceptance. Thus, caution must be exercised while interpreting the result, and further study is required on the issue. Numerous information technologies with outstanding performance and innovativeness often attract few consumers. A revised bill for those urgently in need of telehealth services is about to be approved in the national assembly. As telemedicine is implemented between doctors and patients, a wide range of systems that will improve the quality of healthcare services will be designed. In this sense, the study on the consumer acceptance of telehealth services is meaningful and offers strong academic evidence. Based on the implications, it can be expected to contribute to the activation of telehealth services. Further study is needed to assess the acceptance factors for telehealth services, such as motivation to remain healthy, health care involvement, knowledge on health, and control of health-related behavior, in order to develop unique services according to the categorization of customers based on health factors. In addition, further study may focus on various theoretical cognitive behavior models other than the TAM, such as the health belief model.

A Study on the Effect of the Improvement of Investment Environment with Investment Incentive on National Economy

  • Moon, Jae-Young;Lee, Won-Hee;Choi, Pyeong-Rak;Suh, Yung-Ho
    • International Journal of Quality Innovation
    • /
    • 제9권2호
    • /
    • pp.129-147
    • /
    • 2008
  • This research is to investigate the effect of the improvement of investment environments with investment incentive on Korean national economy by looking into the foreign investment support system in Korea. To this end, first research model was set up based on our literary study and case study was conducted on 150 foreign companies that were located in industrial complex for foreign companies, received the tax benefit and government subsidization. And it was found that even though the foreign companies were contributing to the national economy in general such as in the area of production, export, employment, development of technology, there was no significant contributory difference between the investment incentive beneficiary and non-beneficiary foreign companies. Therefore it deemed reasonable to reconsider the way Korean government supports foreign companies in Korea and to reinforce foreign companies' relevance to national policy agenda with additional incentives to foreign companies located in comparatively less developed areas. As a way to promote foreign investment, promotion of investment infra such as improvement of follow-up services, openness to foreign investment, industrial deregulations in capital area, revitalization of free economic zone, efficient system to promote foreign investment and the reinforcement of public relations were considered necessary, especially the upgrading of economic structure and the integrated management of domestic and foreign investors deemed necessary for the optimal distribution of the industries.

텍스트마이닝을 활용한 공개데이터 기반 기업 및 산업 토픽추이분석 모델 제안 (Development of Topic Trend Analysis Model for Industrial Intelligence using Public Data)

  • 박선영;이진무;김유일;서진이
    • 기술혁신연구
    • /
    • 제26권4호
    • /
    • pp.199-232
    • /
    • 2018
  • 빅데이터 분석을 통한 기업 경영환경에 대한 이해와 통찰을 구하고자 하는 요구가 산업 및 기업 경영 전반에 증가하고 있다. 이러한 사회적 요구에 따라 산업의 이해와 기업 경영의 이해를 위하여 기업의 경영실적 및 향후 계획을 포괄적으로 담고 있는 기업공시정보를 활용한 연구가 주목을 받고 있다. 이러한 기업공시정보는 대표적인 비정형 데이터로써 텍스트마이닝 방법론을 적용하여 그 범위와 수준에 대한 다양한 접근을 통하여 산업 수준 및 기업 수준에서 다양한 활용이 가능하다. 그러나 아직은 이러한 기업공시자료를 활용한 산업 및 기업 레벨에서 적용가능한 수준의 분석모델이 부족한 것으로 파악된다. 따라서 본 연구에서는 실제 활용 가능한 공개데이터를 활용한 산업 및 기업 수준의 분석모델을 제안하고자 한다. 미국상장기업의 공시자료인 미국 SEC EDGAR 자료를 기반으로 텍스트마이닝 알고리즘을 적용하여 산업 및 기업 수준의 경영주제(토픽)에 대한 추이분석이 가능한 모델을 제안하고자한다. SEC EDGAR의 10-K 문서를 대상으로 LDA 토픽 모델링을 통하여 산업 수준에서 전체 산업의 주제분야 분류를 파악하였고, 산업간 비교 측면에서 소프트웨어 산업과 하드웨어 산업 분야의 사례를 통해 최근 20년간의 토픽추이를 비교분석 하였다. 또한 최근 20년간의 기업의 경영주제 변화를 소프트웨어 산업에 속한 2개 기업을 중심으로 살펴보았다. 이를 통해 산업 및 기업 수준에서의 경영주제의 추이 변화를 파악하여 쇠퇴 및 성장 추세에 있는 경영주제를 확인 할 수 있었다. 한편 word2vec 워드 임베딩 모델과 주성분분석을 통한 차원 축약을 통해 소프트웨어 산업분야의 기업 및 특정 제품(혹은 서비스)에 대한 매핑을 통해 유사한 경영주제(토픽)를 가지는 기업 및 제품(서비스)을 사례를 통해 파악하였으며, 이를 시간적 흐름에 따른 변화 양상도 관찰할 수 있었다. 본 연구의 목적이 공개데이터를 활용한 산업 및 기업 수준의 분석모델을 개발하기 위한 방법론을 제안한 측면에서, 해외 데이터를 사용하여 산업의 경영주제 변화 추이, 기업의 경영주제 변화 추이를 거시적으로 조망할 수 있는 실무적인 방법론의 제안에서 의의가 있을 수 있다. 한편 기업의 기술경영전략 측면에서 기업의 경영토픽의 잦은 변화, 경영주제의 변화의 속도 등 다양한 변화 양상의 차이에 따른 기업의 매출 등의 경영성과와의 연관성 분석, 실제 기업의 제품포트폴리오의 구성에 따른 기업 간의 경쟁상황 등을 파악하는 미시적 모델 제안을 위한 추가 연구가 요구된다.