• 기본간호학회지
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• 제19권2호
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• pp.253-260
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• 2012

Purpose: This study was done to identify the impact of resourcefulness and communication style on nursing performance in nurses working in hospitals. Method: Though a convenience sampling method 312 nurses were recruited between from July 4 and 17, 2011. Data were collected using a questionnaire, which included items on work related characteristics, resourcefulness, communication style, and nursing performance. Data were analyzed using t-test, ANOVA, Scheffe test, Pearson correlation coefficient and hierarchical regression analysis. Results: The major findings of this study were as follow; 1) There were significant relationships between nursing performance and resourcefulness ($p$<.001), informative communication style ($p$<.001), affiliativeness communication style ($p$<.001), and dominance communication style ($p$<.001). 2) The nursing performance was significantly associated with career in current department, resourcefulness, informative communication style, affiliativeness communication style, and dominance communication style in capability which explained 45.6% of variance in nursing performance. Conclusion: The results of this study demonstrate a relationship between resourcefulness, communication style, and nursing performance in hospital nurses indicating the need to use the study results to plan programs to prompt nurses in their use of resourcefulness and communication style in nursing care.

• 가정∙방문간호학회지
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• 제26권2호
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• pp.219-229
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• 2019

Purpose: This study aimed to investigate the difference between primary caregivers' self-efficacy and coping strategy according to the communication styles of home care nurses. Methods: Data were collected from 123 primary caregivers of patients who were registered at a home care nursing center in D city and who had been receiving home care for more than 3 months from January 1 to February 27, 2018. The questionnaire included items on communication style, self-efficacy, and stress coping strategy. The data were analyzed using descriptive statistics, t-test, and ANOVA. Results: Regarding primary caregivers' self-efficacy in terms of communication style, the caregivers showed higher efficacy in providing informative and friendly communication (F=14.07, p=.001). Regarding home care nurses' communication style and the stress coping strategy of the primary caregivers, the informative-friendly communication style was adopted the most for the problem-solving coping strategy (F=7.17, p=.001). Regarding the social support-seeking coping, home care nurses' friendly communication style was the most adopted (F=4.40, p=.014). Conclusion: This study suggests that home care nurses will plan to provide informative and friendly communication-oriented nursing care, and to improve self-efficacy and positively influence the coping method by using the communication styles appropriate to the state of the primary caregiver.

• 임상간호연구
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• 제22권3호
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• pp.368-378
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• 2016

Purpose: This research aimed at investigating the relationship among nurses' communication style, nursing service satisfaction, hospital service satisfaction, and intent to revisit the hospital. Methods: A correlational study was conducted including 270 family members of patients who were hospitalized in general wards in a general hospital in J city. Collected data were analyzed using SPSS 21.0 and AMOS 21.0. Results: Affective communication style demonstrated the highest correlation with intent to revisit the hospital, followed by informative communication style, and authoritative communication style. Nursing service satisfaction demonstrated indirect effect through the parameter, hospital service satisfaction to the intent to revisit the hospital. Hospital service satisfaction demonstrated direct effect influencing the intent to revisit the hospital. Conclusion: With respect to nursing service, affective communication style is important to promote intent to revisit the hospital. It is necessary to improve nursing service, since it is an important variable that can improve hospital service satisfaction and hospital revisit intent.

• Child Health Nursing Research
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• 제25권2호
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• pp.184-195
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• 2019

Purpose: This study aimed to characterize the relationship between parental stress and nurses' communication as perceived by parents of high-risk newborns in a neonatal intensive care unit (NICU). Methods: The participants were 54 parents of high-risk newborns in a NICU. Data were collected from January to March 2018. Parental stress and parents' perceptions of nurses' communication ability and styles were measured using a questionnaire. Results: The average scores for parental stress and nurses' communication ability were 3.39 and 4.38 respectively, on a 5-point scale. Parents most commonly reported that nurses showed a friendly communication style, followed by informative and authoritative styles. Mothers and fathers reported significantly different levels of parental stress. Parental stress showed a negative correlation with nurses' perceived verbal communication ability. Higher scores for nurses' verbal communication ability and for friendly and informative communication styles were associated with lower parental stress induced by the environment, the baby's appearance and behaviors, and treatments in the NICU. Conclusion: The findings of this study suggest that nurses need to offer proper information for parents and to support parents by encouraging them to express their emotions of stress and by providing parents with therapeutic communication and opportunities to participate in care.

• 한국간호교육학회지
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• 제29권2호
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• pp.170-179
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• 2023

Purpose: This descriptive study aimed to identify the contribution of nurses' communication styles, nurse-mother partnerships, and mothers' anxiety levels to the coping of mothers of hospitalized children, with the goal of establishing effective intervention strategies based on these factors. Methods: Data were collected using a structured questionnaire from July 12 to October 29, 2018. The study's participants were 200 hospitalized children's mothers in the pediatric ward of a university hospital. Results: The coping of hospitalized children's mothers showed a significant relationship with nurses' informative communication style (r=.26, p<.001), affective communication style (r=.28, p<.001), nurse-mother partnership (r=.50, p<.001), authoritative communication style (r=-.28, p<.001), and mothers' anxiety (r=-.23, p=.001). A multiple regression analysis (adjusted R²=.32) indicated that the factors affecting the mothers' coping included nurse-mother partnership (𝛽=.47, p<.001), another caregiver (yes) (𝛽=.17, p=.006), and mothers' subjective health status (very healthy) (𝛽=.15, p=.047). Conclusion: Considering that the formation of cooperative partnerships between mothers and nurses found in this study had a positive effect on the mothers' coping skills, it appears necessary to develop and implement programs for improving nurses' communication skills and ability to form partnerships, beginning from undergraduate education.

• 디지털융복합연구
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• 제20권1호
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• pp.335-341
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• 2022

본 연구는 중소병원 간호사의 의사소통 유형과 감정노동 및 직무스트레스 간의 관계를 확인하고 직무스트레스에 영향을 미치는 요인을 확인하기 위해 시도된 서술적 조사연구이다. 연구 대상은 G광역시에 소재한 6개 중소병원 간호사 192명을 임의 표출하였다. 연구도구는 의사소통 유형, 감정노동, 직무스트레스 측정을 위한 구조화된 설문지를 사용하여 2019년 8월20일부터 9월10일까지 자료수집하였다. 연구결과, 대상자의 의사소통 유형은 평균 3.55±0.31점, 감정노동은 3.21±0.59점, 직무스트레스는 3.44±0.52점이었다. 직무스트레스는 의사소통 유형 중 친화적 의사소통과 통계적으로 유의한 음의 상관관계를, 감정노동과는 통계적으로 유의한 양의 상관관계를 보였다. 직무스트레스에 영향을 주는 요인은 성별, 총 임상경력, 감정노동이었고 28.0%의 설명력을 보였다. 향후 간호사의 직무스트레스를 줄이기 위해서는 감정노동에 대한 효율적인 관리전략이 필요할 것으로 사료된다

• 디지털융복합연구
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• 제12권6호
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• pp.365-373
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• 2014

간호사의 의사소통 스타일이 입원 환아 어머니의 스트레스와 대처노력에 미치는 영향에 관하여 알아봄으로써 간호서비스의 개선 및 입원 환아 어머니의 스트레스를 감소시키고 대처노력을 향상시키기 위한 기초자료를 제공하고자 한다. 본 연구는 상관성 조사연구로서, 자료 수집은 2013년 9월부터 12월까지 시행하였으며, D시에 소재한 E병원의 소아과 병동에 입원한 아동의 어머니 196명을 대상으로 하였다. 수집된 자료는 빈도 백분율 평균과 표준편차 피어슨 상관계수, 회귀분석방법으로 분석하였다. 연구 결과로는 지각된 간호사의 의사소통 스타일이 입원 환아 어머니의 스트레스 및 대처노력에 미치는 영향에서는 간호사의 비권위적 스타일이 스트레스에 가장 큰 영향력을 나타내었으며, 이들 변인의 설명력은 30.1%로 나타났다. 결론적으로 입원 환아 어머니의 스트레스를 감소시키고 대처노력을 증진시키기 위해서는 간호사들은 권위적인 태도를 지양하고, 친화적인 태도의 의사소통 기술과 정보 제공적 태도의 의사소통 기술을 사용해야 할 것으로 생각된다. 이런 의사소통 기술들은 체계적인 의사소통 증진 프로그램을 통해 지속적으로 유지하고 강화할 필요가 있을 것이라 생각된다.

• 디자인학연구
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• 제19권5호
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• pp.95-104
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• 2006

수많은 정보들 중에서도 특히 광고는 기업 혹은 단체에서 목적 달성을 위해 치밀한 계획 하에 많은 자금을 투자하여 만드는 정보이다. 헤드라인을 완성하면 광고의 80%를 완성한 것과 마찬가지라는 데이비드 오길비(David Ogilvy)의 말처럼 인쇄광고에서 헤드라인은 광고의 다른 어떤 구성요소들 보다 중요한 역할을 하고 있다. 따라서 헤드라인을 작성할 때에는 무의식적으로 시선을 끌 수 있는 감성적인 부분까지 고려해야하므로 헤드라인 서체 선정의 중요성은 가중된다. 많은 학자들이 타이포그래피를 frozen sound또는 written sound라고 한다. 이는 타이포그래피는 이미 하나의 letter의 역할을 뛰어넘어 문자에 감성을 불어 넣는 역할을 하기 때문이다. 광고 제작 시 적절한 헤드라인 서체 선정은 커뮤니케이션과정에서 리스크를 줄일 수 있을 뿐만 아니라 합리적 디자인의 도출로 연결되어 광고주와 광고 수용자에게 만족을 부여한다. 그러나 광고. 제작 시 최적의 헤드라인 서체를 선정하기 위한 의사결정 방법은 그리 많지 않은 실정이다. 본고에서는 2005년 1월$\sim$3월까지의 신문광고 헤드라인 서체 사용 경향을 파악하였고, 그 결과 헤드라인 서체의 사용이 특정한 몇 가지 서체에 치우쳐져 있음을 알 수 있었다. 또한 수용자들의 서체 사용에 대한 인식과 서체 환경이 많이 변화하고 있음을 지적하면서 객관적이고 체계적인 서체 활용 시스템의 필요성을 제안 한다.