• Title/Summary/Keyword: Informational Support

Search Result 176, Processing Time 0.028 seconds

Mediating Effects of Relationship Fairness Between Franchisor's Support Service and Performance in Food Service Franchise (외식프랜차이즈 가맹본부 지원서비스와 성과간에 관계공정성의 매개효과)

  • LEE, Sang-Suk
    • The Korean Journal of Franchise Management
    • /
    • v.10 no.2
    • /
    • pp.19-32
    • /
    • 2019
  • Purpose - This paper aims to investigate the mediating effects of relationship fairness factors between franchisor's support services and performance(re-contract intention) in food service franchise. More specifically, fairness was measured into distributive, procedure, interaction, and information, franchisor's support service was divided into pre-start support services (initial support services) and post-start support services (continued support services), and performance (re-contract intent) was measured using 3 items such as re-contract, contract extension, and recommendation. Research design, data, and methodology - The population for the survey is the head of franchises in the metropolitan area (Seoul/Gyeonggi), which operates a restaurant franchise, and samples included a wide range of overseas/domestic brands and regions. The survey was conducted from August 1 to September 30, 2018 through the survey agency. The survey was conducted together with a telephone interview and a direct visit by the investigator. A total of 205 questionnaires were collected and retrieved, 4 questionaires containing missing information were excluded and 201 responses were used for analysis. Results - The results shows that franchisor's initial support services have significant positive effects on procedural, interpersonal, and informational relationship fairness, and continuous support services have significant positive effects on distributive, procedural, interpersonal, and informational relationship fairness. This study also shows that informational and procedural fairness have significant positive effects on performance(re-contract intention). Finally, continuous services a significant positive effect on performance(re-contract intention). Conclusions - The results show that franchisor make a manual, and should improve fairness through regular investigation whether support services was executed as promised in the manual after franchisee operation. In addition, information fairness and procedural fairness have been shown to increase performance(re-contract intention). These results mean that the franchisor's headquarters should provide product and service support for the merchant in accordance with the manual and management policy to reduce asymmetry in information and improve procedural fairness to enhance performance(re-contract intention).

An Algorithm for Support Vector Machines with a Reject Option Using Bundle Method

  • Choi, Ho-Sik;Kim, Yong-Dai;Han, Sang-Tae;Kang, Hyun-Cheol
    • Communications for Statistical Applications and Methods
    • /
    • v.16 no.6
    • /
    • pp.997-1004
    • /
    • 2009
  • A standard approach is to classify all of future observations. In some cases, however, it would be desirable to defer a decision in particular for observations which are hard to classify. That is, it would be better to take more advanced tests rather than to make a decision right away. This motivates a classifier with a reject option that reports a warning for those observations that are hard to classify. In this paper, we present the method which gives efficient computation with a reject option. Some numerical results show strong potential of the propose method.

Social Support and The Percieved Life Satisfaction of Middel-aged Wives. (중년기 부인의 사회적 지원과 생활만족도에 관한연구)

  • 김명자
    • Journal of Families and Better Life
    • /
    • v.14 no.3
    • /
    • pp.151-166
    • /
    • 1996
  • This study examined the effects of social support on the perceived life satisfaction of middle-aged wives. To better understand the effects of social support on the perceived life satisfaction of middle-aged wives this study considered the following four different types of social support: emotional material informational and companionshp support. In addition each type of social support from the following five sources-the family of origin network the family of husband network friends neighbors and social organization-were examined separately in relation to the perceived life satisfaction of middle-aged wives. The data for his study were collected in the winter of 1995 from 417 housewives in Pusam wholse youngest child has graduated from elementary schools. Analyses of these data proved that (1) contrary to the classical "middle-age cristis" theory the average level of the perceived life satisfaction of middle-aged wives is relatively high; (2) there is a strong positive correla ion between the global level of social support and the overall life satisfaction of middle-aged wives; (3) the family of origin network is the most important provider of social support to middle-aged wives; and (4) the effects of social support on the perceived life satisfaction of middle-aged wives differ across types and sources of support. Findings showed that emotional informational and companionship support from the family of origin network have significantly positive effects on the perceived life satisfaction of middle-aged wives. On he other hand the material support from the family of origin network proved to have little effect.le effect.

  • PDF

Nurse의s Perception in the Homecare Needs of Cancer Patient (간호사가 지각한 암환자의 퇴원후 가정간호요구)

  • Kwon, In-Soo;Eun, Young
    • Journal of Korean Academy of Nursing
    • /
    • v.28 no.3
    • /
    • pp.602-615
    • /
    • 1998
  • The purpose of this descriptive study was to identify the homecare needs of the discharged patient with cancer as perceived by nurses caring hospitalized cancer patients. At two hospitals in Gyeongnam, 74 nurses responded to an open-ended questionnaire consisting of four need categories : 1) educational & informational need, 2) physical need, 3) emotional need, 4) social need. Respondents were asked to list above ten needs of cancer patient in each category. Two researchers analyzed the data by content analysis method. The findings are summarized as follows : 1) A total of 1,417 need items were generated by nurses. The largest number of needs were in the educational & informational need category(475 items, 36.3%). Physical(414 items, 31.6%), emotional (237 items, 18.1%) need were the second, third largest, and social(184 items, 14.0%) need made up the smallest category. 2) In the educational & informational need category, there were seven subcategories of prognosis, diet & exercise, medication & pain, wound care, folk remedy, personal hygiene, comfort. The need items related to prognosis of cancer accounted for almost a half(48.2%) of the total. 3) In the physical need category, there were ten subcategories of personal hygiene, skin & tissue, nutrition, side effect on treatment, exercise, pain, elimination, equipment, comfort & safety, others. The largest number of needs were in subcategory of the personal hygiene(82 items, 19.8%). 4) In the emotional need category, there were four subcategories of emotional support related to disease, emotional support related to routine life, spiritual support, maintenance of relationship with nurse & doctor. The largest number of needs were in subcatgory of the emotional support related to disease(96 items, 40.5%). 5) In the social need category, there were five subcategories of support for social life, household management, legal support, the use of volunteer service, financial support. The largest number of needs were in support for social life subcategory(58 items, 31.5%).

  • PDF

The Influence of Social Support Perceived through SNS on Teachers' Adult Attachment and Occupational Satisfaction (SNS를 통해 지각된 사회적 지지가 교사의 성인애착과 직무만족도에 미치는 영향)

  • Baek, Yu-Mi
    • The Journal of the Korea Contents Association
    • /
    • v.15 no.2
    • /
    • pp.466-475
    • /
    • 2015
  • This study examined the influence of social support perceived through SNS on teachers' adult attachment and occupational satisfaction. In order to do so, survey was conducted on teachers and a total of 103 sets of responses were used for final analysis. As a result of the study on social support perceived through SNS, with regards to adult attachment, it was shown that emotional support, informational support, and instrumental support have influence on attachment anxiety. With regards to attachment avoidance, emotional support was shown to have statistically effective influence. In addition, with regards to influence of social support perceived through SNS on occupational satisfaction, it was shown that emotional support and informational support have effective influence on occupational satisfaction. In conclusion and discussion, the implications and limitations of this study were suggested.

Concept Analysis of Support (지지개념 분석)

  • Kang, Kyung-Sook;Kim, Mee-Young;Jang, Su-Hyun;Jeong, Mi-Young
    • Research in Community and Public Health Nursing
    • /
    • v.13 no.3
    • /
    • pp.566-573
    • /
    • 2002
  • A concept is a building block of a theory. The purpose of a concept analysis is to clarify the critical attributes of a concept and identify its real meaning, particularly if the concept is not understood in a clear and accurate manner. This study was conducted to analyze the concept of support, which has been adopted from another discipline and unclearly used in nursing science. For concept analysis of this study, Walker and Avant's method was used. Support is defined as a domain with emotional. informational. material and evaluative aspects. Critical attributes of the concept of support included (1) an experience of support between a support provider and a client, (2) communication, (3) a relationship of mutual interchange of emotional, informational, material, evaluative support, and (4) intention, Cases related to the concept of support included model cases and appendix cases (against. boundary, and related). Antecedents of support were anxiety, depression, and loss of self-esteem, and consequences of support were comfort, increase of self-esteem, and trust. Based on these results, a nursing intervention that can provide a better quality of life for the prevention of diseases, health management, and health promotion may be developed in the future.

  • PDF

Informational Needs of Cancer Patients Receiving Chemotherapy (항암화학요법 환자의 정보요구 분석)

  • Han, Kyung-Ja;Lee, Eun-Ok;Kim, Mae-Ja;Hah, Yang-Sook;Park, Young-Sook;Song, Mi-Soon;Chung, Chae-Weon;Park, Sung-Hee;Moon, Mi-Hye
    • Asian Oncology Nursing
    • /
    • v.4 no.2
    • /
    • pp.135-142
    • /
    • 2004
  • Purpose: To examine informational needs of cancer patients receiving chemotherapy. Methods: A cross-sectional survey design was utilized. The sample was 198 cancer patients receiving chemotherapy for a diagnosis of stomach or lung cancer at a university hospital. A modified version of Toronto Informational Needs Questionnaire was applied. Results: Subjects reported highest informational needs in prognosis dimension, followed by the treatment dimension including side effects and alternative therapy. Information about medical tests and follow-up care after the treatment was also in great need. Dimensions of support for patients/family and sexuality were low in need. The degree of informational needs was negatively correlated with patient's age and number of children. Differences were found in informational needs according to the educational level employment status, and gender of the patients, while diagnosis and treatment options did not make differences in informational needs. Conclusion: Health care professionals need to perceive informational needs of cancer patients receiving chemotherapy, and to provide them with information especially in the area of prognosis and treatment. Informational intervention would be effective when it is given with consideration of patient's characteristics.

  • PDF

Preferences of Malaysian Cancer Patients in Communication of Bad News

  • Eng, Tan Chai;Yaakup, Hayati;Shah, Shamsul Azhar;Jaffar, Aida;Omar, Khairani
    • Asian Pacific Journal of Cancer Prevention
    • /
    • v.13 no.6
    • /
    • pp.2749-2752
    • /
    • 2012
  • Background: Breaking bad news to cancer patients is a delicate and challenging task for most doctors. Better understanding of patients' preferences in breaking bad news can guide doctors in performing this task. Objectives: This study aimed to describe the preferences of Malaysian cancer patients regarding the communication of bad news. Methodology: This was a cross-sectional study conducted in the Oncology clinic of a tertiary teaching hospital. Two hundred adult cancer patients were recruited via purposive quota sampling. They were required to complete the Malay language version of the Measure of Patients' Preferences (MPP-BM) with minimal researcher assistance. Their responses were analysed using descriptive statistics. Association between demographic characteristics and domain scores were tested using non-parametric statistical tests. Results: Nine items were rated by the patients as essential: "Doctor is honest about the severity of my condition", "Doctor describing my treatment options in detail", "Doctor telling me best treatment options", Doctor letting me know all of the different treatment options", "Doctor being up to date on research on my type of cancer", "Doctor telling me news directly", "Being given detailed info about results of medical tests", "Being told in person", and "Having doctor offer hope about my condition". All these items had median scores of 5/5 (IQR:4-5). The median scores for the three domains were: "Content and Facilitation" 74/85, "Emotional Support" 23/30 and "Structural and Informational Support" 31/40. Ethnicity was found to be significantly associated with scores for "Content and Facilitation" and "Emotional Support". Educational status was significantly associated with scores for "Structural and Informational Support". Conclusion: Malaysian cancer patients appreciate the ability of the doctor to provide adequate information using good communication skills during the process of breaking bad news. Provision of emotional support, structural support and informational support were also highly appreciated.

Social Support and COVID-19 Stress Among Immigrants in South Korea

  • Souhyun Jang;Paul Youngbin Kim;Min-Sun Kim;Hoyoun Koh;Kyungmin Baek
    • Asian Journal for Public Opinion Research
    • /
    • v.11 no.2
    • /
    • pp.163-178
    • /
    • 2023
  • Individuals have been under more stress since the COVID-19 pandemic began than they were before the pandemic. While social support is a known stress buffer among the general population, its impact on stress among vulnerable populations, such as immigrants and those living in rural areas, has received little attention in the context of South Korea. Accordingly, we examined the relationship between different types of social support and COVID-19 stress among young adult immigrants based on where they live (rural vs. urban). We conducted a survey of 300 young adult immigrants aged 25-34 years and analyzed the results. The dependent variable was COVID-19 stress, and the independent variables were four types of social support: emotional, appraisal, instrumental, and informational. We discovered that young adult immigrants in rural areas perceived higher-level social supportin all aspects compared with those in urban areas. Furthermore, social support was not related to COVID-19 stress in urban areas, while appraisal support was positively and informational support was negatively related to COVID-19 stress in rural areas. Our findings suggest that a contextualized understanding of social support is critical to understanding COVID-related stress during the COVID-19 pandemic.

The Effect of Emotional and Informational Support Intervention on Role Stress and Depression of Primary Family Caregivers Caring Stroke Patients (정서$\cdot$정보적 지지중재가 뇌졸중환자 가족원의 역할스트레스와 우울에 미치는 영향)

  • Park Young Sook;Park Hye Yeon
    • Journal of Korean Public Health Nursing
    • /
    • v.15 no.1
    • /
    • pp.96-110
    • /
    • 2001
  • The purpose of this study was to examine the effect of emotional and informational support intervention on role stress and depression of primary family caregivers caring stroke patients and to develop an effective nursing intervention method for them. This study selected the quasi-experiment, based on pre-test and post-test design of non-equivalent control group as a method of study. This study was conducted with 69 primary family caregivers caring stroke patients hospitalized in K and D hospitals in Daegu from August 20 to October 25, 2000. Out of them, 34 were placed in the experimental group, and 35 in the control group. The emotional and informational intervention program was divided into two aspects-emotional support and informational support- and executed three times, using prepared instruments and a guidebook. The intervention program consisted of the 1st intervention for one or one-half hour, the 2nd intervention for 30 minutes in two or three days after the 1st intervention. and the 3rd intervention for 30minutes in another two or three days after the 2nd intervention. Pre-test was carried out just before the 1st intervention, and the post-test was carried out right after the 3rd intervention, in order to collect data. The measuring instrument of role stress used was one that was modified to the role stress instrument of Yang Young-hee(1992) and the stress instrument of Choi Eun-sook (1992). The reliability was Cronbach's $\alpha=.8271$. The measuring instrument of depression used was one that was developed by Beck(1967) and standardized by Han Heung-moo et al(1986). The reliability was Cronbach's $\alpha=.8693$. Data were analyzed with percentage, mean, standard deviation, $x^2-test$, t-test and Paired t-test by using SPSS 9.0 program. The results of this study are summarized as follows: 1. Role stress score of the experimental group was revealed to be significantly lower than that of the control group 2. Depression score of the experimental group was revealed to be significantly lower than that of the control group Accordingly, the emotional and informational support intervention can be a way to reduce role stress and depression of primary family caregivers caring stroke patients.

  • PDF