• 제목/요약/키워드: Information service professionals

검색결과 153건 처리시간 0.025초

소비자 관점의 통신시장 변화 고찰 (A Review on the Change of Telecommunication Market in Perspective of Customer)

  • 황민우;정상익
    • 한국IT서비스학회지
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    • 제7권1호
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    • pp.45-62
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    • 2008
  • This review examines the rapid growth of qualitative and quantitative of telecommunication industry for past couple of years from customer's viewpoint. Most of the telecommunication products were positioned in the market by the businesses and government's support, but the entity of telecommunication products were never interpreted from the user's viewpoint. Even though, various kinds of telecommunication services have been actively discussed by businesses, government, and IT professionals, it has not been sufficiently discussed by the marketing academia where they need to focus a lot on customer's utility. For the purpose of providing an insight of the telecommunication service marketing strategy, this study looked over old and new directions of growth, failure and evolution of services by focusing on two main pillar of communication business, which is high-speed internet and mobile phone service. Additionally, the research explains and mentions the limit and trend of the telecommunication service marketing, and the future research task that needs to be solved.

기초자치단체 기록관리 현황 및 개선 방안 연구 (Study on the Current Status and Improvement Plan for the Records Management of Local Government)

  • 임미경;이해영
    • 한국기록관리학회지
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    • 제10권2호
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    • pp.127-146
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    • 2010
  • 이제 중앙행정기관 뿐 아니라 기초자치단체에도 기록물관리 전문요원들이 다수 채용되어 체계적인 기록관리의 형태를 갖추어 가고 있다. 이 연구에서는 기초자치단체 기록관을 대상으로 한 기록관리현황을 알아보고자 하였다. 이를 위해 기록물관리 전문요원의 채용이 많이 이루어졌던 서울 경기 인천 등 수도권에 소재한 기초자치단체 기록관 중 11곳에서 2009년 9~10월 사이에 기록물관리 전문요원들과 심층면담을 시행하였다. 이를 통해 기초자치단체 기록관의 제도적 측면, 운영 관련 및 기록정보 서비스 관련 분야의 현황과 문제점을 분석해보고, 이들 각각의 분야에 대해 개선 방안을 찾아보고 제시하였다.

경험학습을 통한 소비자교육: 소비자 전문가로서의 사회적 가치와 능력 개발을 중심으로 (Consumer Education through Experiential Learning: Developing Social Responsibility and Soft Skills as Consumer Professionals)

  • 나종연
    • 가정과삶의질연구
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    • 제22권2호
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    • pp.59-67
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    • 2004
  • As we enter into the 21C, it is important to reassess the knowledge and skills that are necessary for individual consumers and consumer professionals to be able to function efficiently in the rapidly changing society, and also to develop teaching tools fit to enhance the teaming of such knowledge and skills. The Purpose of this study is three-folds: 1) to identify key competencies necessary in the 21C consumer education, especially in higher education institutions, 2) to suggest 'experiential learning' as an ideal pedagogical tool for consumer education in the 21C century, and 3) to provide an example from an undergraduate classroom in the U.S. that applies 'service learning' as a teaching tool in a consumer studies curriculum. Discussions about the potentials for expanding this learning strategy are also provided.

소셜 네트워크 서비스(SNS) 이용요인간 구조적 관계 : 기술수용모델(TAM)과 플로우(Flow)를 중심으로 (The Structural Relationships Among Factors Affecting the Usage of Social Network Service:Focusing on the Technology Acceptance Model(TAM) and the Flow)

  • 박윤서;김용식
    • 한국IT서비스학회지
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    • 제11권1호
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    • pp.247-272
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    • 2012
  • Social Network Service(SNS) is a kind of advanced Internet service that acts as personal media. This study was intended to find out the structural relationships among factors affecting the usage of social network services by extending the Technology Acceptance Model(TAM). For this purpose, the variable 'Flow' was first integrated into the TAM in order to understand the internal motivations of users. And then the external factors of SNS usage were derived from the perspective of users, contents, and media side of SNS, and finally the dependent variable was set with the intention of sustainable use. Then these factors were carefully integrated into a structural model. We expect the findings of this study will be very helpful for the internet marketing professionals, SNS developers, and the others.

프로세스 중심의 진료의사결정 지원 시스템 구축 (Development of process-centric clinical decision support system)

  • 민영빈;김동수;강석호
    • 산업공학
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    • 제20권4호
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    • pp.488-497
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    • 2007
  • In order to provide appropriate decision supports in medical domain, it is required that clinical knowledge should be implemented in a computable form and integrated with hospital information systems. Healthcare organizations are increasingly adopting tools that provide decision support functions to improve patient outcomes and reduce medical errors. This paper proposes a process centric clinical decision support system based on medical knowledge. The proposed system consists of three major parts - CPG (Clinical Practice Guideline) repository, service pool, and decision support module. The decision support module interprets knowledge base generated by the CPG and service part and then generates a personalized and patient centered clinical process satisfying specific requirements of an individual patient during the entire treatment in hospitals. The proposed system helps health professionals to select appropriate clinical procedures according to the circumstances of each patient resulting in improving the quality of care and reducing medical errors.

문화별 산후조리의 전통과 실재에 대한 고찰 (The Review of Postpartum Care Beliefs and Practices According to the Cultures)

  • 배경미;조혜숙;이인선
    • 대한한방부인과학회지
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    • 제22권1호
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    • pp.231-242
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    • 2009
  • Purpose: For the importance of the postpartum period not only for the women delivered of child but also the newborn babies, the multitude of health professionals have emphasized increasingly special care during this period. However, there has been no decisional consensus both in the concepts and the ways of postpartum cares between health professionals and non-professionals. In this study, we explored the ethnical and racial diversities concerning postpartum period focusing on their beliefs and practices. Methods: Literature review was used as main research method for topic of the study. To carry out the method, papers related with postnatal care were searched at the Pubmed, the Korea Education & Research Information Service. Results: 1. Differences between Western and non-Western cultures in terms of postnatal care were found out in the study. 2. The study has proved that non-Western cultures have shared the similar beliefs and practices in postnatal care, although some ethnical and racial diversities specially in duration for care and diets for mother etc. 3. It was found that most prominent similarities among non-Western cultures in postnatal care have centered mainly on the issues such as 'Hot and Cold balance', postnatal confinement etc. Conclusion: Based on the results of the study, it should be suggested that the health professionals do their efforts in understanding deeply the intrinsic diversities on the beliefs and the practices about postnatal care and providing the adequate services and cares reflecting them properly.

병원 내 의학도서관 정보서비스 개선을 위한 중소병원 보건의료인의 정보요구 및 정보이용행태에 관한 연구 (A Study on Information Needs and Information Use Behavior of Health Care Professionals in Small and Medium-sized Hospitals to Improve Medical Libraries' Information Services)

  • 문주진;이지연
    • 정보관리학회지
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    • 제39권1호
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    • pp.281-308
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    • 2022
  • 본 연구는 중소병원에서 근무하는 보건의료인 중에서도 지금까지 연구 대상으로 채택되지 못한 간호사, 의료기사, 약사의 정보이용행태 및 정보요구를 탐색하여 병원 내 의학도서관의 정보서비스 개선 방향을 제시하는 것을 목적으로 한다. 이론적 배경과 선행연구 분석을 기반으로 하여 연구 설계를 진행하였으며, 전국의 중소병원에서 근무 중인 간호사, 의료기사, 약사를 대상으로 심층면담을 실시하였다. 연구 결과, 중소병원 보건의료인의 정보요구 발생 동기와 정보이용행태, 병원 내 의학도서관에 대한 인식을 파악할 수 있었으며, 이를 종합하여 병원 내 의학도서관 정보서비스 개선 방향을 제시하였다. 본 연구는 중소병원에서 근무하는 다양한 보건의료인의 정보이용행태 및 정보요구를 탐색한 초기 시도라는 점에서 의의를 갖는다.

Systematizing Information Use to Address Determinants of Health Worker Health in South Africa: A Cross-sectional Mixed Method Study

  • Muzimkhulu Zungu;Annalee Yassi ;Jonathan Ramodike;Kuku Voyi;Karen Lockhart;David Jones;Spo Kgalamono;Nkululeko Thunzi;Jerry Spiegel
    • Safety and Health at Work
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    • 제14권4호
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    • pp.368-374
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    • 2023
  • Background: Recognizing that access to safe and healthy working conditions is a human right, the World Health Organization (WHO) calls for specific occupational safety and health (OSH) programs for health workers (HWs). The WHO health systems' building blocks, and the International Labour Organization (ILO), highlight the importance of information as part of effective systems. This study examined how OSH stakeholders access, use, and value an occupational health information system (OHIS). Methods: A cross-sectional survey of OSH stakeholders was conducted as part of a larger quasi experimental study in four teaching hospitals. The study hospitals and participants were purposefully selected and data collected using a modified questionnaire with both closed and open-ended questions. Quantitative analysis was conducted and themes identified for qualitative analysis. Ethics approval was provided by the University of Pretoria and University of British Columbia. Results: There were 71 participants comprised of hospital managers, health and safety representatives, trade unions representatives and OSH professionals. At least 42% reported poor accessibility and poor timeliness of OHIS for decision-making. Only 50% had access to computers and 27% reported poor computer skills. When existing, OHIS was poorly organized and needed upgrades, with 85% reporting the need for significant reforms. Only 45% reported use of OHIS for decision-making in their OSH role. Conclusion: Given the gap in access and utilization of information needed to protect worker's rights to a safe and healthy workplace, more attention is warranted to OHIS development and use as well as education and training in South Africa and beyond.

계층적 분석 과정을 이용한 학교급식 운영 품질 평가 분야의 중요도 분석 (Analytic Hierarchy Process Approach to Estimate Weights of Evaluation Categories for School Food Service Program in Korea)

  • 이민아;양일선;이보숙;김현아;박소현
    • Journal of Nutrition and Health
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    • 제39권1호
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    • pp.74-83
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    • 2006
  • The purposes of this study were to (1) identify the evaluation categories, areas, attributes, and criteria of the school food service program using both a qualitative and a quantitative analyses, (2) define the relative importance of the evaluation categories, areas, attributes, and criteria of the school food service program using analytic hierarchy process, (3) organize the evaluation system to improve quality of the school food service in Korea. A survey was conducted from August to October 2004 to collect data from 172 dietitians, 15 school food service officials at the educational board, 10 professionals of school food service. Statistical analyses were performed on the data utilizing the SPSS 12.0 for Windows and Excel, such as Descriptive statistics and analytic hierarchy process was performed. The result of the analytic hierarchy process indicated that relative importance of evaluation category was 0.4319 (food service manage ment), 0.2369 (nutrition education), 0.1455 (satisfaction) and 0.0912 (parent involvement program). 'Sanitation, safety and facility (0.1739)' was the most important area among the subcategories of food service management, followed by nutrition management (0.1581), procurement (0.1375), production (0.1345), organization and personnel management (0.0662), planning (0.0644), food service evaluation (0.0585), financial accountability (0.0555), and information management (0.0554). There existed a relative importance on the three areas of the nutrition program and satisfaction evaluation category: students (0.5281, 0.6221), parents (0.1812, 0.1491), and teachers (0.1838, 0.1618). In the parent involvement program evaluation category, relative importance of committee and monitoring management was 0.4658 and information communication was 0.3724. The quality of food and service to school children can be improved by the appropriate application of the developed evaluation tool for the school food service program.

한국 체류 외국인 난민의 정보행태 연구 (Information Behavior of Foreign Refugees Staying in South Korea)

  • 권난주;이지연
    • 정보관리학회지
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    • 제39권1호
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    • pp.351-374
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    • 2022
  • 본 연구는 외국인 난민의 한국 체류와 관련된 정보상황을 이해하고, 요구되는 정보와 정보원을 파악하여, 정보행태 관점에서 외국인 난민과 한국사회에 필요한 변화, 국제사회 속에서 한국의 역할, 도서관계의 정보 전문가적 대응 방안을 제시하였다. Dervin의 의미형성이론과 Chatman의 정보빈곤 이론을 바탕으로 연구설계가 진행되었다. 한국에 합법적으로 체류 중인 외국인 난민을 연구 참여자로 선정하였고, 인식, 상황, 행태를 조사하기 위한 반구조화된 심층면담을 진행하였다. 연구결과를 바탕으로 외국인 난민, 한국 공공 및 민간기관, 도서관계에 적용 가능한 정보서비스 방안을 제시하였다. 이는 관련된 실증적 연구를 보완할 수 있고, 실제 정보 문제 해결을 위한 정보서비스의 가치를 높일 것으로 기대된다.