• Journal of Korea Society of Industrial Information Systems
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• v.24 no.5
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• pp.27-39
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• 2019

This study is a case study of KEB HanaBank's information system integration, which has achieved outstanding results based on successful M & A. As of the end of 2018, KEB HanaBank is one of the domestic commercial banks that showed 896 domestic and overseas branches, 12,881 employees, total assets of 326 trillion won, and net income of 1.9 trillion won. The purpose of this study is to provide implications through KEB Hana Bank's unique case and strategy for information system integration since M & A. To accomplish this, KEB HanaBank's information system integration related resource status, strategy, and performance are searched using various sources, and existing researches on resource dependency theory and entrepreneurial bricolage are reviewed. In the post merger integration process, organizations need to understand the status of their resources in terms of resource constraint theory in order to succeed in the information system integration. In resource constraints, for successful computational integration, a strategy based on entrepreneurial bricolage will be needed.

• Knowledge Management Research
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• v.15 no.4
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• pp.105-126
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• 2014

Knowledge integration is becoming a primary function of improving organizational capabilities and performance in today's convergence paradigm. The knowledge integration capability of employees has increasingly been regarded as a critical source for developing new products and services. This study investigates the influential factors of employees' knowledge integration capability and its effects. A theoretical research model was developed based on the socio-technical perspective and information processing theory. The model includes teamwork quality, expertise, IT support, and knowledge complexity as the primary influential factors of employees' knowledge integration capability. A large-scale survey was conducted for gathering data (a total of 316 samples from 141 organizations) to test the proposed model. The test results of the hypotheses show that expertise and knowledge complexity are the significant influential factors of employees' knowledge integration capability, and also the capability has a positive effect on the knowledge creation performance of employees. Our findings contribute to the development of initiatives for promoting employees' knowledge integration capability, especially in knowledge intensive organizations focusing on convergence products and services.

• The Journal of Information Systems
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• v.25 no.3
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• pp.197-215
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• 2016

Purpose This study aims to investigate the factors that influence decision making in relation to providing personal information on the internet with respect to the integration of the privacy calculus theory and protection motivation theory based on the dual-calculus model proposed by Li(2012). Design/methodology/approach The privacy calculus theory and protection motivation theory have been applied to explain privacy behavior to a certain degree but few studies have been conducted to explain privacy behavior based on the integration of these two theories. Although Li(2012) proposed the dual-calculus model, he only proposed its framework and did not carry out an empirical study. Therefore, this study proposes a research model that integrates these two theories and examines the relationship between the two theories through an empirical study. Findings According to the results of empirical analysis, it was found that all relations have statistically significant explanatory power except the relation between coping appraisal and privacy risk in the risk calculus process. Thus, the results verify that external threat played a decisive role in increasing the risk level of a consumer's privacy. It can be discussed the ways to enhance the privacy behavior of consumer on the internet through these findings.

• The Journal of Information Systems
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• v.29 no.1
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• pp.181-199
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• 2020

Purpose The purpose of this study is to analyze the current state of grounded theory methodology in Korea information systems studies and to suggest its application strategies. Design/methodology/approach After reviewing previous studies, this study reviewed 16 papers which adopted grounded theory methodology and analyzed these papers by two ways, research contents and methods adopted from grounded theory methodology: Main characteristics in grounded theory methodology are selected as main criteria in analysis such as data collection method, constant comparison, software use, coding ways, suggested model, proposition suggestion etc., while subject, theory/practice orientation, and role of prior knowledge are included in research contents. Findings Based on the review and analysis, this paper suggested four guidelines for adopting grounded theory methodology to information systems research in Korea: First, division of research methodology into stages. Second, explicit documentation of research process. Third, pursuit of diversity in research topics. Fourth, strengthening scale up and theoretical integration.

• Asia pacific journal of information systems
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• v.29 no.4
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• pp.615-643
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• 2019

Now is the time for IS scholars to demonstrate the added value of academic theory through its integration with text mining, clearly outline how to implement this for text mining experts outside of the academic field, and move towards establishing this integration as a standard practice. Therefore, in this study we develop a systematic theory-based text-mining framework (TTMF), and illustrate the use and benefits of TTMF by conducting a text-mining project in an actual business case evaluating and improving hotel service quality using a large volume of actual user-generated reviews. A total of 61,304 sentences extracted from actual customer reviews were successfully allocated to SERVQUAL dimensions, and the pragmatic validity of our model was tested by the OLS regression analysis results between the sentiment scores of each SERVQUAL dimension and customer satisfaction (star rates), and showed significant relationships. As a post-hoc analysis, the results of the co-occurrence analysis to define the root causes of positive and negative service quality perceptions and provide action plans to implement improvements were reported.

• Asia Marketing Journal
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• v.25 no.4
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• pp.173-193
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• 2024

This study adopts organismic integration theory (OIT) to classify and contrast the predominant roles of five motivations (i.e., economic incentives, self-presentation, information acquisition, altruism, and enjoyment) in fostering three levels of behavioral engagement on brand-related social media content. This study further examines the moderating effect of personality (thinkers vs. feelers) on these relationships. The results of PLS-SEM reveal the greater impact of autonomous motivations on content consumption (enjoyment and information acquisition) and content contribution and creation (altruism and information acquisition), compared with controlled motivations (self-presentation and economic incentives). This study also finds that thinkers mostly engage on brand-related content for information acquisition and economic incentives, whereas feelers are mostly driven by enjoyment for content consumption and by altruism for content contribution and creation. This study addresses the inconsistency in prior research findings and provides practical implications to social media marketers.

• The Journal of Information Systems
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• v.14 no.1
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• pp.41-65
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• 2005

The credit ration is a significant area of financial management which is of major interest to practitioners, financial and credit analysts. The components of credit rating are identified decision models are developed to assess credit rating an the corresponding creditworthiness of firms an accurately ad possble. Although many early studies demonstrate a priori which of these techniques will be most effective to solve a specific classification problem. Recently, a number of studies have demonstrate that a hybrid model integration artificial intelligence approaches with other feature selection algorthms can be alternative methodologies for business classification problems. In this article, we propose a hybrid approach using rough set theory as an alternative methodology to select appropriate attributes for case-based reasoning. This model uses rough specific interest lies in lthe stable combining of both rough set theory to extract knowledge that can guide dffective retrevals of useful cases. Our specific interest lies in the stable combining of both rough set theory and case-based reasoning in the problem of corporate credit rating. In addition, we summarize backgrounds of applying integrated model in the field of corporate credit rating with a brief description of various credit rating methodologies.

• Journal of Korean Society for Geospatial Information Science
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• v.3 no.1 s.5
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• pp.115-121
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• 1995

Recently, spatial integration for mineral exploration is regarded as an important task of various geological applications of GIS. Therefore, theoretical bases of data representation and reasoning concerned with Dempster-Shafer theory and Fuzzy theory were systematically as the data-driven integration methodologies for raster-based geoinformation; they are distinguished from target-driven methodology based on statistical background. According to previous actual applications of these methods to mineral exploration, they have been proven to provide useful information related to hidden target mineral deposits, and it is thought that some suggestions in this study are helpful to further real applications including representation, reasoning, and interpretation stages in order to obtain a decision-supporting layer.

• Journal of the Korean Data and Information Science Society
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• v.15 no.1
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• pp.141-172
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• 2004

This paper studied the theory and methodology of CRM for insurance business and perform empirical analysis to verify causes of success. It considered five factors as variables to explain success of CRM which are (1) Integration through the partnership among organization and members. (2) Utilization of customers' information. (3) Strategy through marketing channel and interaction with customers. (4) Investment and IT infrastructure to construct CRM system. (5) Interaction among organizations for CRM. The success is defined as four terms; effectiveness of organization, curtailment of cost, improvement of customer service and sale of insurance.

• Asia pacific journal of information systems
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• v.16 no.4
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• pp.151-178
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• 2006

The objective of this research is to develop a formal framework and methodology to facilitate real-time data integration, thus enabling semantic interoperability among distributed and heterogeneous information systems. The proposed approach is based on the concepts of "ontology" and "semantic mediators." An ontology is developed and used to capture the intension (including structure, integrity rules and meta-properties) of the database schema. We also develop the agent communication protocol for semantic reconciliation, which is based on the theory of speech acts and agent communication language. This protocol is used by a set of semantic mediators, which automatically detect and resolve various semantic conflicts at the data- and schema-levels by referring to the ontology. A mediation-based query processing technique is developed to provide uniform and integrated access to the multiple heterogeneous information sources. Prototype tools are being implemented to provide proof of concept for this work.