• 한국산업정보학회논문지
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• 제24권5호
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• pp.27-39
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• 2019

본 연구는 성공적인 M&A를 바탕으로 탁월한 성과를 실현하고 있는 KEB하나은행의 전산통합에 대한 사례 연구이다. KEB하나은행은 2018년 말 기준 국내외 영업점 896개, 임직원 12,881명, 총자산 326조, 당기순이익 1조9천억 원을 실현한 국내 시중은행 중 하나이다. 본 연구의 목적은 KEB하나은행의 M&A이후 전산통합(Information system integration)에 대한 독특한 사례와 전략을 통해서 시사점을 제공하는데 있다. 이를 위해 KEB하나은행 전산통합 관련 기업의 자원상황, 전략, 성과 등을 다양한 정보를 활용해 찾고, 자원제약이론(Resource dependency theory)과 기업가정신 브리콜라주(Entrepreneurial bricolage)에 대한 기존 연구들을 살펴보았다. 사후통합과정에서 조직의 성공적인 전산통합을 위해서는, 자원제약이론 관점에서 조직의 자원현황을 파악해야 하며, 이를 해결하기 위한 전략을 선택하여 추진해야 한다. 자원 제약 상황에서 성공적 전산통합을 위해서는 기업가정신 브리콜라주 전략이 필요할 것이다.

• 지식경영연구
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• 제15권4호
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• pp.105-126
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• 2014

Knowledge integration is becoming a primary function of improving organizational capabilities and performance in today's convergence paradigm. The knowledge integration capability of employees has increasingly been regarded as a critical source for developing new products and services. This study investigates the influential factors of employees' knowledge integration capability and its effects. A theoretical research model was developed based on the socio-technical perspective and information processing theory. The model includes teamwork quality, expertise, IT support, and knowledge complexity as the primary influential factors of employees' knowledge integration capability. A large-scale survey was conducted for gathering data (a total of 316 samples from 141 organizations) to test the proposed model. The test results of the hypotheses show that expertise and knowledge complexity are the significant influential factors of employees' knowledge integration capability, and also the capability has a positive effect on the knowledge creation performance of employees. Our findings contribute to the development of initiatives for promoting employees' knowledge integration capability, especially in knowledge intensive organizations focusing on convergence products and services.

• 한국정보시스템학회지:정보시스템연구
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• 제25권3호
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• pp.197-215
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• 2016

Purpose This study aims to investigate the factors that influence decision making in relation to providing personal information on the internet with respect to the integration of the privacy calculus theory and protection motivation theory based on the dual-calculus model proposed by Li(2012). Design/methodology/approach The privacy calculus theory and protection motivation theory have been applied to explain privacy behavior to a certain degree but few studies have been conducted to explain privacy behavior based on the integration of these two theories. Although Li(2012) proposed the dual-calculus model, he only proposed its framework and did not carry out an empirical study. Therefore, this study proposes a research model that integrates these two theories and examines the relationship between the two theories through an empirical study. Findings According to the results of empirical analysis, it was found that all relations have statistically significant explanatory power except the relation between coping appraisal and privacy risk in the risk calculus process. Thus, the results verify that external threat played a decisive role in increasing the risk level of a consumer's privacy. It can be discussed the ways to enhance the privacy behavior of consumer on the internet through these findings.

• 한국정보시스템학회지:정보시스템연구
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• 제29권1호
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• pp.181-199
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• 2020

Purpose The purpose of this study is to analyze the current state of grounded theory methodology in Korea information systems studies and to suggest its application strategies. Design/methodology/approach After reviewing previous studies, this study reviewed 16 papers which adopted grounded theory methodology and analyzed these papers by two ways, research contents and methods adopted from grounded theory methodology: Main characteristics in grounded theory methodology are selected as main criteria in analysis such as data collection method, constant comparison, software use, coding ways, suggested model, proposition suggestion etc., while subject, theory/practice orientation, and role of prior knowledge are included in research contents. Findings Based on the review and analysis, this paper suggested four guidelines for adopting grounded theory methodology to information systems research in Korea: First, division of research methodology into stages. Second, explicit documentation of research process. Third, pursuit of diversity in research topics. Fourth, strengthening scale up and theoretical integration.

• Asia pacific journal of information systems
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• 제29권4호
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• pp.615-643
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• 2019

Now is the time for IS scholars to demonstrate the added value of academic theory through its integration with text mining, clearly outline how to implement this for text mining experts outside of the academic field, and move towards establishing this integration as a standard practice. Therefore, in this study we develop a systematic theory-based text-mining framework (TTMF), and illustrate the use and benefits of TTMF by conducting a text-mining project in an actual business case evaluating and improving hotel service quality using a large volume of actual user-generated reviews. A total of 61,304 sentences extracted from actual customer reviews were successfully allocated to SERVQUAL dimensions, and the pragmatic validity of our model was tested by the OLS regression analysis results between the sentiment scores of each SERVQUAL dimension and customer satisfaction (star rates), and showed significant relationships. As a post-hoc analysis, the results of the co-occurrence analysis to define the root causes of positive and negative service quality perceptions and provide action plans to implement improvements were reported.

• Asia Marketing Journal
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• 제25권4호
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• pp.173-193
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• 2024

This study adopts organismic integration theory (OIT) to classify and contrast the predominant roles of five motivations (i.e., economic incentives, self-presentation, information acquisition, altruism, and enjoyment) in fostering three levels of behavioral engagement on brand-related social media content. This study further examines the moderating effect of personality (thinkers vs. feelers) on these relationships. The results of PLS-SEM reveal the greater impact of autonomous motivations on content consumption (enjoyment and information acquisition) and content contribution and creation (altruism and information acquisition), compared with controlled motivations (self-presentation and economic incentives). This study also finds that thinkers mostly engage on brand-related content for information acquisition and economic incentives, whereas feelers are mostly driven by enjoyment for content consumption and by altruism for content contribution and creation. This study addresses the inconsistency in prior research findings and provides practical implications to social media marketers.

• 한국정보시스템학회지:정보시스템연구
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• 제14권1호
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• pp.41-65
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• 2005

The credit ration is a significant area of financial management which is of major interest to practitioners, financial and credit analysts. The components of credit rating are identified decision models are developed to assess credit rating an the corresponding creditworthiness of firms an accurately ad possble. Although many early studies demonstrate a priori which of these techniques will be most effective to solve a specific classification problem. Recently, a number of studies have demonstrate that a hybrid model integration artificial intelligence approaches with other feature selection algorthms can be alternative methodologies for business classification problems. In this article, we propose a hybrid approach using rough set theory as an alternative methodology to select appropriate attributes for case-based reasoning. This model uses rough specific interest lies in lthe stable combining of both rough set theory to extract knowledge that can guide dffective retrevals of useful cases. Our specific interest lies in the stable combining of both rough set theory and case-based reasoning in the problem of corporate credit rating. In addition, we summarize backgrounds of applying integrated model in the field of corporate credit rating with a brief description of various credit rating methodologies.

• 대한공간정보학회지
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• 제3권1호
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• pp.115-121
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• 1995

최근 지리정보시스템의 여러 지질학적 응용 중에서 광물탐사를 위한 격자형 자료의 공간적 통합론에 관한 연구가 많이 이루어지고 있다. 본 연구에서는 보통 확률, 통계적 배경을 갖는 목표유도형방법과 구분되는 자료유도형 방법의 예로서 Dempster-Shafer의 이론과 퍼지이론의 이론적 배경을 자료재표현의 원리와 자료통합논리에 입각하여 설명하고자 한다. 기존의 지질, 지화학 및 물리탐사정보를 이용한 시해 연구에서 위의 두 이론은 광물탐사문제에 상당히 유용한 결정보조 정보를 제공하는 것으로 입증되고 있으며, 본 연구에서 논의된 몇 가지 관련 사항들은 이 이론들의 보다 적절한 실제 적용 및 해석에 도움이 될 것으로 생각된다.

• Journal of the Korean Data and Information Science Society
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• 제15권1호
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• pp.141-172
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• 2004

This paper studied the theory and methodology of CRM for insurance business and perform empirical analysis to verify causes of success. It considered five factors as variables to explain success of CRM which are (1) Integration through the partnership among organization and members. (2) Utilization of customers' information. (3) Strategy through marketing channel and interaction with customers. (4) Investment and IT infrastructure to construct CRM system. (5) Interaction among organizations for CRM. The success is defined as four terms; effectiveness of organization, curtailment of cost, improvement of customer service and sale of insurance.

• Asia pacific journal of information systems
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• 제16권4호
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• pp.151-178
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• 2006

The objective of this research is to develop a formal framework and methodology to facilitate real-time data integration, thus enabling semantic interoperability among distributed and heterogeneous information systems. The proposed approach is based on the concepts of "ontology" and "semantic mediators." An ontology is developed and used to capture the intension (including structure, integrity rules and meta-properties) of the database schema. We also develop the agent communication protocol for semantic reconciliation, which is based on the theory of speech acts and agent communication language. This protocol is used by a set of semantic mediators, which automatically detect and resolve various semantic conflicts at the data- and schema-levels by referring to the ontology. A mediation-based query processing technique is developed to provide uniform and integrated access to the multiple heterogeneous information sources. Prototype tools are being implemented to provide proof of concept for this work.