• 제목/요약/키워드: Improvement of management system

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품질경영시스템 개선 방법에 관한 사례 연구 (A Study on case of the Quality Management System and Performance Improvement)

  • 김종걸;김창수
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2006년도 춘계공동학술대회
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    • pp.437-445
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    • 2006
  • ISO 9000 is a management standard that provides customers with assurance thu their registered suppliers have a consistent quality system to which they adhere. this paper draws on four sources to show how ISO 9000 can lead to performance improvement. 1)theories of induces innovation and improvisation 2) the literature on ISO 9000 3) a case study of a telecom company. we find that the extent to which ISO 9000 is associated with performance improvement depends on the level of its assimilation, and the degree to which an organization goes beyond the minimal requirements of the standard.

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대학병원 급식업무 개선 사례 연구 (Case Study on Job Flow Improvement of Foodservice at a University Hospital)

  • 김형미;양일선;박은철;임현숙
    • 한국의료질향상학회지
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    • 제7권2호
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    • pp.244-261
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    • 2000
  • Background : In order to cope with changes in the management environment at hospitals, increased interests are drawn in patient foodservice system on Continuous Quality Improvement Activity as the method of approaching a quality food service and effective management. Thus, as a part of this activity, this study was conducted to evaluate job flow improvement that was already performed and the results of that process at the dietetic department of a university hospital, focusing on improving management. Method : On February 15 of 1998. the dietetic department formed a job flow-improvement to decide on the priority of job flow improvement, and prepared specific action strategies and schedule of the priority: after a 5 month process period, job improvement achieved on June 15. 1998. Also, economic achievement of the task was evaluated through labor productivity analysis and cost-benefit analysis. Results : The patient food service system which was managed decentralized at the present hospital was centralized, some steps of the food service process were integrated, and quality of patient food was improved. Also, as a solution of the problems expected when conducting job flow improvement was made on food service equipments and utensils. The result of evaluating the job flow improvement that labor productivity improved by 18.2% compared to before the improvement and the result of the analysis of cost-benefit showed that Benefit-Cost (B/C) ratio was 2.22. showing financial merit on the investment. Conclusions : Continuous Quality Improvement Activity needs to be initiated and conducted in the future in various areas of hospital foodservice system in order to actively adopt to ever changing hospital management environment. In order to achieve this goal, many researches and more efforts need to be put in by people in charge of hospital food service management, and interests and support are needed from hospital policy makers.

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안전관리규정과 철도종합안전심사결과 분석을 통한 국내 철도안전관리체계 개선에 관한 연구 (A Study on the Improvement of Domestic Rail Safety Management System through the Analysis of Safety Management Regulations and Results of the Universal Rail Safety Audit)

  • 오인택;팽정광;장성용
    • 한국철도학회논문집
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    • 제11권3호
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    • pp.342-348
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    • 2008
  • 본 논문에서는 철도안전법에 근거한 철도안전관리체계를 정의하고 영국의 철도안전관리체계, 국제항공안전관리체계, 보건안전경영체계 등을 조사하였다. 국내 철도운영자들의 안전관리규정과 철도종합안전심사결과 분석을 통하여 국내 철도운영기관들의 안전관리체계 현황과 문제점을 조사하고 국내 철도안전관리체계의 개선방안을 도출하였다. 먼저 안전관리체계의 지속 개선체계 수립을 위하여 최고경영자의 경영검토 등 안전관리체계 각 단계별 구체적 지속개선방안을 명시한 지침을 수립하여야 한다. 두 번째는 위험도관리 기반 SMS를 정착시키기 위하여 철도운영자들의 인식 전환, 위험도 분석 및 안전성 평가에 필요한 안전위험운영모델과 기본정보 공급체계 구축, 그리고 위험도관리에 필요한 구체적인 요구사항의 관련지침화가 시행되어야 한다.

보건관리자 제도의 발전과 전망 (Overview of Occupational Health Management System in Korea)

  • 이복임
    • 한국직업건강간호학회지
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    • 제29권4호
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    • pp.219-227
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    • 2020
  • Purpose: Regarding workers' health promotion and disease prevention, the law on the health management system has been enacted and implemented since 1961. However, regulations related to health managers do not meet recent demands for changes in fields such as industrial structure, occupational health problems, or the improvement of occupational health skills. This study aimed to suggest improvement strategies regarding the health management system in the workplace. Methods: We summarized past empirical or theoretical literature. Results: This study summarized the overview and history of the Korean occupational health management system, advanced foreign occupational health management system, and the effectiveness of the health management at workplace. Further, this study proposed various strategies to improve the occupational health management system in Korea. Method: We summarized past empirical or theoretical literature. Conclusion: The effective operation of the health management system in the workplace would improve workers' health, in addition to enhancing national competitiveness through securing a healthy workforce.

생산성항상을 위한 중소제조기업의 생산관리 실시현황과 관리기법적응 체계모형설정 (A Study on the Status of Production Management & the New Model Build-up Approaching Control Technique System for Productivity Improvement in Korean Small-Medium Manufacturing Enterprises)

  • 신용백
    • 기술사
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    • 제33권2호
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    • pp.62-67
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    • 2000
  • The trouble rank of business management of the small-medium manufacturing enterprises in Korea is constituted by that average 28.6% of production management in the worst trouble of business management from 1982 to 1999. The status of production management approaching problem is analyzed for Korean small-medium manufacturing enterprises and it us checked productivity improvement and requirement facts impede productivity improvement. It is expected to contribute much productivity improvement through a new established model of production management system and technique or tool for small-medium manufacturing enterprises in Korea.

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발전산업의 품질비용 관리체계 구축에 관한 연구 (A Research on the Development of Quality Cost Management System for Power Industry)

  • 이명창;황봉순;박상준;김민규;김동준;신완선
    • 품질경영학회지
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    • 제44권4호
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    • pp.713-733
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    • 2016
  • Purpose: The primary objective of this case study is to establish a COQ(Cost of Quality) management system for power generation industries. Key topics of this study include collecting COQ elements, their classifications, COQ computation formula, and determining COQ improvement projects. Results: A comprehensive set of COQ elements have been isolated for electric power generation companies. The COQ elements were classified in such a way that they could be managed according to the PAF model as well as the SIPOC diagram. This study showed that a systematic approach could be established for monitoring the COQ elements and using them in the process of improving quality competitiveness. Methods: The PAF(Prevention-Appraisal-Failure) model has been employed in the process of collecting COQ elements for a power generation company. All the cost of quality elements were first examined through an extensive review of articles and books in the field of quality. The cost elements were then refined and augmented by conducting a comparative study with international standards. The COQ elements have been verified by a group of quality managers and classified according to both the PAF model and the SIPOC diagram for better understanding in the entire organization. An improvement strategy has been also proposed by using a typical COQ level of power generation companies. Conclusion: The conventional PAF model was used in establishing a COQ management system for power generation industries. This case study illustrates the procedure about identification, classification and computation of quality costs, including selection of improvement projects. The system can be used not only for observing the current state of cost elements related to quality, but also for planning an improvement strategy using the ratio of cost classification.

클라우드 서비스 품질·성능 관리체계의 개선방안 (Improvement of Cloud Service Quality and Performance Management System)

  • 김남주;함재춘;서광규
    • 반도체디스플레이기술학회지
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    • 제20권4호
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    • pp.83-88
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    • 2021
  • Cloud services have become the core infrastructure of the digital economy as a basis for collecting, storing, and processing large amounts of data to trigger artificial intelligence-based services and industrial innovation. Recently, cloud services have been spotlighted as a means of responding to corporate crises and changes in the work environment in a national disaster caused by COVID-19. While the cloud is attracting attention, the speed of adoption and diffusion of cloud services is not being actively carried out due to the lack of trust among users and uncertainty about security, performance, and cost. This study compares and analyzes the "Cloud Service Quality and Performance Management System" and the "Cloud Service Certification System" and suggests complementary points and improvement measures for the cloud service quality and performance management system.

중소건설사를 위한 클라우드 컴퓨팅 기반 EHS 통합관리시스템 프레임워크 개발 (The Framework Development of Cloud Computing-based Integrated EHS Management System for Small and Medium Construction Companies)

  • 서광규
    • 대한안전경영과학회지
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    • 제12권4호
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    • pp.139-143
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    • 2010
  • The small and medium construction companies are facing potential EHS(Environment, Health & Safety) of major accidents to cause casualties or a financial loss and increasing social responsibility. So, they have to voluntarily accomplish the EHS management system rather than passively with regard to EHS regulation. In this study, the framework of integrated EHS management system is developed based on cloud computing, and construction companies are to materialize self-regulation EHS process of construction workplace and to standardize the total EHS business process using the developed system. The proposed system also provides risk analysis, education/control and continuous improvement for EHS tasks and users can easily access the system on the web at a low price through cloud computing service. Eventually, the integrated system contributes to the managerial improvement by minimizing economic and physical loss caused by construction accidents.

신선농산물 수출 물류시스템 개선에 관한 연구 (A Study on the Export Logistics System Improvement of Fresh Agriculture Products)

  • 노경호
    • 경영과정보연구
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    • 제24권
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    • pp.155-185
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    • 2008
  • This study tries to find out the resonable improvement method of the export logistics system for fresh agriculture products. Export logistics system improvement of fresh agriculture products rationalized the export network covering the export and import of fresh agriculture products from producers to end customers and realized cost reduction and profit maximization. We are also operating our very own comprehensive logistics system that maximizes customer satisfaction. Supporting the entire logistics process starting from the collection, unloading, sorting, packaging, customs clearing, and information up to comprehensive logistics services, the export logistics system of fresh agriculture products realized a comprehensive transport system that uses 12 feet cool container. We have successfully reduced logistics costs through efficient operation in the export logistics system of fresh agriculture products.

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사회복지분야의 ISO 9001/2000 인증에 관한 연구 (A Study on the Social Welfare ISO 9001/2000 Certificate)

  • 김복만
    • 산업경영시스템학회지
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    • 제27권4호
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    • pp.90-93
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    • 2004
  • This paper is case study for ISO 9001/2000 quality management system certification of social welfare. We constructed quality management system for efficient operation for service quality improvement of welfare hall which is society welfare facilities. This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality management system according to index of evaluate for society welfare hall and present improvement plan about effect and problem.