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A Design and Implementation of In/Out Bound Call Flow Module for SOHO CTI (SOHO CTI용 인/아웃바운드 콜 플로우 모듈 설계 및 구현)

  • Park Chan Il;Moon Seung-Jin
    • Journal of Internet Computing and Services
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    • v.6 no.3
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    • pp.71-84
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    • 2005
  • Recently, the expert call center solution has become the center of interest, since finance and tele-marketing system, which is focused on a communication industry, have been increasing, Specially, the call center market is growing up with a supporting Caller-ID for a cellular phone in Korea, In the present, although large size companies are developing expensive solutions and instruments to service only for the big companies, there little solutions for SOHO markets, Therefore, in this paper we have shown a design and an implementation of a CTI system which is capable of in/outbound call processing by using CTI, and providing stable services by linking the customer's DB. And these functionalities have become possible by integrating functions of PBX and the computer control of the PBX. First, we have constructed call flows and analyzed packets for the standard communication through the PBX in call. Then, we have designed and implemented a middleware which linked a call between a client and a customer. Finally, we have constructed a database module for applying the CRM technology to the management of customer's contents.

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The Characteristics of Solid Mixing in a Vibrating Type Feeder and Pressure Fluctuation of Packing Materials for a Fluidized Bed Combustor (유동층 연소로에서 진동형 공급기의 고체혼합 및 충전물에 대한 압력요동 특성)

  • 김미영;김의식
    • Journal of the Korean Society of Safety
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    • v.14 no.3
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    • pp.101-109
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    • 1999
  • This study attempts to analyse the solid mixing in the feeder and the packing effect for pressure fluctuations in the fluidized bed. To study the mixing characteristics of solid in vibrating feeder for the stable operations of fluidized combustion, the system consisted of two groups of particles such that fine particles were located on the top of the coarse particles before vibratory mixing had started. The effects of packing materials on the pressure fluctuations in a fluidized bed were analysed by using a statistical method to interpret the behavior of fluidized bed. The experiments were carried out in a fluidized bed of 6.7cm-ID, and the experimental variables were particle sizes, of 115 to 1,015$\mu\textrm{m}$ in diameter and the multi-sized particles haying Rosin-Rammler and Gaussian distributions. The settled bed heights of particles to diameter ratios (L/D) were ranged from 0.5 to 2.0. And fluidizing of particles was carried out by air. The packing materials used were screen packing, and the properties of the pressure fluctuations in the fluidized bed were measured by a differential pressure transducer. The properties of the pressure fluctuations calculated were the mean, the standard deviation, and the major frequency of the power spectral density functions. From the characteristics of fluidizing, it was found that the standard deviation of pressure fluctuations could be effectively used to explain the fluidized phenomena, and the packing materials affected severely the properties of the pressure fluctuations. As a result, from the interpretation by spectral analysis, the effects of measuring radius of pressure fluctuations on standard deviation were constant in the case of the fluidized bed with and without packing materials. However, the effects of measuring the height of pressure fluctuations on standard deviations were linear increasing for the fluidized bed with packing materials, but were constant for the fluidized bed without packing materials at 4.5cm above the gas distributor. The major frequency of pressure fluctuations was found to be nearly independent of fluidized system. Also, the major frequency of pressure fluctuations decreased with increasing packing size, and it had maximum value at 10% of the packing amount.

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Database Table Management and Input/output Design System on the Web (웹 기반 서버 데이터베이스 테이블 관리 및 입출력 형태 정의 시스템)

  • 한순희
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.3 no.2
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    • pp.433-445
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    • 1999
  • Today's Web tends to change from simple guideline to more complex information Provider based on large amount of data, enabling a better understanding of the objects. It provides various information retrieval techniques. Therefore, these data have to be stored and maintained in a database system for efficiency and consistency. But database system absolutely requires systematic and consistent management techniques. As a consequence, a high trained and well-educated person should do it. In this paper, we design and implement a tool for easy and reliable database table creation and management on the web. If users log in this system, they can get a list of tables created by themselves and will find a hyper link per each table. Futhermore, they can view and manage it's contents.

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Numerical Analysis for Optimization of Film Uniformity and Deposition Grow Rate in the Vertical Cylindric Reactor (수직 원통형 CVD 반응로에서 박막의 균일성과 증착률 최적화에 대한 수치해석적 연구)

  • Kim, Jong-Hui;Kim, Hong-Je;O, Seong-Mo;Lee, Geon-Hwi;Lee, Bong-Gu
    • Journal of the Korean Society for Precision Engineering
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    • v.19 no.8
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    • pp.92-99
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    • 2002
  • This work investigated the optimal condition for an uniform deposition growth rate in the vertical cylindric CVD chamber. Heat transfer, surface chemical reaction and mass diffusion in the flow field of CVD chamber h,id been computed using Fluent v5.3 code. A SIMPLE based finite Volume Method (FVM) was adopted to solve the fully elliptic equations for momentum, temperature and concentration of a chemical species. The numerical analysis results show good agreements with the measurements obtained by N. Yoshikawa. The results obtained by the numerical analysis showed that the film growth rate in the center of a susceptor is increasing, as the inner flow approaches to the forced convection. To the contrast, as it approaches to the natural convection, that in the outside of a susceptor is increasing. As the Reynolds number increases, the uniformity may not hold due to the larger temperature gradient at a susceptor surface. Therefore, when the temperature gradient on the surface of a susceptor is zero, the film growth rate becomes uniform on most surface.

A Survey on Dietary Behaviors and Liquid Consumptions of University Students in Kongju of Chungnam Province in Korea (충남 공주지역 대학생의 식사행동 및 액체섭취실태 조사)

  • Kim, Sun-Hyo
    • Journal of Nutrition and Health
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    • v.42 no.4
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    • pp.327-337
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    • 2009
  • University students tend to have various dietary problems including undesirable dietary behaviors, inadequate intakes of nutrients and biased habits of liquid consumption. This study was conducted to find dietary behaviors (n = 357) by questionnaire survey and to examine dietary nutrient intakes (n = 60) and liquid consumption (n = 853) by food record method for 3-days among university students attended in K University of Chungnam province in Korea. Most subjects lived in the dormitory or self-boarding house, and they skipped breakfast most frequently and took breakfast most irregularly among three meals. Dietary mean intakes of energy, Ca, vitamin B2 and folate were lower than the KDRI (37-85%), and those of males were poorer than those of females. Ratios of energy intake among three meals and snacks were not distributed evenly, so the mean energy intake from snacks was higher and that from breakfast was lower than the ideal ratio, respectively. Daily mean consumption of liquid was 1,526.4 mL/d for males and 1,151.5 mL/d for females, and these intakes were more than the KDRI (1,300 mL/d for males and 1,100 mL/d for females). However, their sources of liquid consumption were not desirable because alcohol, soda, juice of fruit or vegetable and beverage mixed with fruit juice and/or vegetable juice were major sources of liquid as well as drinking water. These findings show that university students have poor dietary behaviors including frequent skipping of breakfast, irregularity of meals, inadequate intakes of nutrients and undesirable pattersirablliquid consumption including high portion of alcohol and soda as alliquid source, and these trends were stronger for males than for females. Therefore, we should endeavor to correct their meal problems id ated to dietary behaviors, nutrient intakes and liquid consumptions through nutrition education.

Multiple Objection and Tracking based on Morphological Region Merging from Real-time Video Sequences (실시간 비디오 시퀀스로부터 형태학적 영역 병합에 기반 한 다중 객체 검출 및 추적)

  • Park Jong-Hyun;Baek Seung-Cheol;Toan Nguyen Dinh;Lee Guee-Sang
    • The Journal of the Korea Contents Association
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    • v.7 no.2
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    • pp.40-50
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    • 2007
  • In this paper, we propose an efficient method for detecting and tracking multiple moving objects based on morphological region merging from real-time video sequences. The proposed approach consists of adaptive threshold extraction, morphological region merging and detecting and tracking of objects. Firstly, input frame is separated into moving regions and static regions using the difference of images between two consecutive frames. Secondly, objects are segmented with a reference background image and adaptive threshold values, then, the segmentation result is refined by morphological region merge algorithm. Lastly, each object segmented in a previous step is assigned a consistent identification over time, based on its spatio-temporal information. The experimental results show that a proposed method is efficient and useful in terms of real-time multiple objects detecting and tracking.

Design of Ubiquitous Payment Process for Enhancing Seamlessness and Privacy (연결완전성 제고와 프라이버시 보호를 위한 유비쿼터스 지불 프로세스의 설계)

  • Lee, Kyoung Jun;Jeong, Mu Jeong
    • Journal of Intelligence and Information Systems
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    • v.12 no.3
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    • pp.1-13
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    • 2006
  • Ubiquitous computing is a study area explained in a myriad of contexts and technological terms. Payment, however, refers in nature to an act of money transfer from one entity to another, and it is obvious that a payment method will be valued as long as the transaction can be completed with safety no matter what technology was used. The key to U-payment is convenience and security in the transfer of financial information. The purpose of this paper is to find a desirable U-payment scheme by looking at the characteristics of seamlessness under the ubiquitous environments, strong personal device, and peer-based information transactions. We also propose U-SDT Protocol integrating technologies such as Radio Frequency Identification (RFID), Bluetooth, Personal Payment Device, Account Managing Application and Transaction ID as a way to make transactions between users seamless and secure better privacy protection.

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Development of tangible language content system based on voice recording (음성녹음 기반의 실감형 어학시스템 콘텐츠 개발)

  • Na, Jong-Won
    • Journal of Advanced Navigation Technology
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    • v.17 no.2
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    • pp.234-239
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    • 2013
  • Learning a lesson about poor concentration and problems of the existing content, the system of language which could not be determined, Many teachers' assessment decision was made. As a result, voice recording based on the combination of ubiquitous technology and virtual reality technology, and install the projector in a classroom Through the learning content corresponding grade English student ID card attached RFID reader in each classroom, and students of RFID tags attached. In reality of the virtual three-dimensional image content foreigners and question-and-answer using the voice recording technology at the same time check the pronunciation and intonation level passes or level failure judged. Student education data to a central server system is configured to do so after saving to the DB through a feedback process, which provides information. Analysis of the issues that can have a common language content in the present study and Problem for voice recording technology to solve the problem and did not solve the existing language in the content level based classes.

Effects of a Weight Control Program for Elementary School Children (초등학생을 위한 비만고나리프로그램 개발 및 효과 평가)

  • Yoo, Il Young;Lee, Chung Yul;Lee, Eun Sook
    • Journal of the Korean Society of School Health
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    • v.11 no.1
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    • pp.91-97
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    • 1998
  • The main purpose of this study was to develop, implement, and evaluate a weight control program for overweight elementary school children The results of our previous study in 1996 Identified overweight as one of several health problems among elementary school children in urban areas The research method utilized was a quasi experimental design using one group in a pre and post test comparison The sample consisted of 198 children from 3 elementary schools in Kyung-gi Province who were 20% over the ideal weight for their height Height and weight were measured and a BMI score was calculated at the beginning of the program and monthly thereafter. The program had three components: physical exercise, counseling of children, and health education of children, parents, and teachers. The program lasted from March, 1997 to November, 1997. The data were analyzed using an SAS PC statistical package. The results indicate that the overweight children in two elementary schools had statistically Significant changes in their BMI score after the program while those in one school id not. When the process notes were reviewed it was Identified that the school which showed little change averaged less physical exercise, and less parent and teacher participation in the program In conclusion, a school based weight control program is an effective way to manage and prevent obesity for overweight elementary school children It is suggested that a school wide exercise program may be better accepted by overweight children than a program specifically designed for overweight children only. One of the most important factors which determine the successful outcome of any health promotion project in school is the enthusiasm and cooperation of the principal and school health nurse.

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A Study on Knowledge Based-AR System for Pipe Maintenance Support in Offshore Structure (해양구조물에서의 파이프정비 지원을 위한 지식기반형 증강현실 시스템에 관한 연구)

  • Kim, Chung-Hyun;Lee, Kyung-Ho;Lee, Jung-Min;Kim, Dea-Seok;Han, Eun-Jung
    • Journal of Ocean Engineering and Technology
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    • v.24 no.1
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    • pp.178-184
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    • 2010
  • Today, there has been a decrease in international shipping because of the weakening in global economies. Therefore, shipowners are thinking more about Floating Production Storage and Offloading (FPSO), which can perform functions related to the transporting, storage, and tracking of crude oil from oil wells. Given the huge expense of these special ships, shipowners require workers who can solve problems quickly and secure sustainable production functions in this age of globalization. Furthermore, it is important to design, construct, and maintain facilities so that a ship remains in operation over a long term. This paper discusses a system that uses knowledge-based AR to help workers improve their understanding and deal with pipeline equipment problems safely. In addition, it displays a 3CAD model and status information for products to improve their recognition on the FPSO that they intend to inspect. At the same time, the system works quickly and offers solutions for dangerous circumstances or malfunctions. It thus helps to maintain the functionality of the FPSO throughout its life-cycle.