• Title/Summary/Keyword: ITS User Services

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The effect of the improvement of nursing productivity in Hospital Information System;A Case study on Kwangju Patriots' and Veterans' Hospital (병원정보시스템내의 간호생산성향상효과에 관한 연구)

  • Lee, Byung-Hwa
    • Journal of Korean Academy of Nursing Administration
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    • v.5 no.2
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    • pp.237-251
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    • 1999
  • The purpose of this study is to suggest successful strategies through which the effect of the information system of a hospital can be forecasted at the nursing department. In order to set up successful strategies, in the first place, both the methods of CSF(Critical Success Factor: Rockart, 1979) and ULD(User-Led Development) method and the method suggested by the Korea Productivity Center were applied. In order to measure the improvement of nursing productivity, the Dissonance theory was used. The data were collected from 100 employees serving at the clinic department of Kwangju Patriots' and Veterans' Hospital from July 4 to July 25, 1998 with reference to all 222 cases, for sampling work; then the part of the efficiency of the treatment or management of hospital business - simplification of the process of the treatment of hospital business and reduction of the time of the treatment of hospital business were measured; and in order to forecast organizational behavior, 100 cases of organization behavior were analysed, based on the well structured, questionnaires. In order to forecast the user's organizational behavior, a tool(Ronald. 1988; Stephen, 1982: Senn, 1992: Olsen, 1980: Anderson, 1988: Kim. 1992: Cho. 1994) to measure the extent or degree of the user's recognition or understanding whose reliability coefficient is 0.63 was used: and regarding the items expected by the users concerning the convenience of the system, a tool created by Bernadett, Szajna and Richard W. Scamell(1993) whose reliability coefficient is 0.88 was used. And finally, those data were analysed, utilizing the statistical package of SPSS/PC 6.0. successful strategies are suggested as follows: 1. In order that the Kwangju Patriots' and Veterans' Hospital's purpose can be successful through its strategic, information system, the quality of its services should be elevated. and for elevating the quality of medical services, elevation of the quality of medical expertism or specialty is an important factor in determining such quality. 2. In order to make the hospital information system to be successful, the hospital's top manager should participate in the effort making it successful with helping hands of the members or personnel of the hospital. 3. In order to make users participate in the hospital information system, it is prerequisite that all nurses in a hospital should voluntarily participate in the system 4. In order to reduce the expense, the time in coping with business per duty should be reduced by 10${\sim}$33.23%. The time of the direct nursing care which added value is relatively high should be elongated in order to elevate the quality of hospital services. 5. Since the introduction and spread of the hospital information system are influenced by the duration in the experience of computer use, the user of the hospital information system should have a plan to receive well-planned computer education. Finally it is suggested that the forecast of long-term productivity through a review of the user's expectation of the system should be inspected and tested through continuous studies of its effectiveness.

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Developing a Public Services Framework for the Regional Archives in Korea (지방기록물관리기관을 위한 이용자서비스 모형 개발에 관한 연구)

  • Chang, Hye-Rhan;Lee, Myoung-Hee
    • Journal of the Korean Society for information Management
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    • v.25 no.3
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    • pp.321-338
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    • 2008
  • To develop a public services framework for the promotion of the public records use of the regional archives in Korea, we analyzed the previous related studies and observed the public services of the renowned overseas regional archives through the we sites. Then, the web 2.0 technology and its application to archives services have been studied. Based on the analysis, a public services framework consisting of 4 phases such as basic services, extended services I, extended services II, interactive services was developed. This framework of 4 phases is not a fixed universal system. Each of the regional archives would select the services they offer according to the budget, personnel, as well as the user community. Finally, community survey, user satisfaction evaluation, and the establishment of specific service guidelines are suggested for the advancement of the public services.

Ubiquitous Car Maintenance Services Using Augmented Reality and Context Awareness (증강현실을 활용한 상황인지기반의 편재형 자동차 정비 서비스)

  • Rhee, Gue-Won;Seo, Dong-Woo;Lee, Jae-Yeol
    • Korean Journal of Computational Design and Engineering
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    • v.12 no.3
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    • pp.171-181
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    • 2007
  • Ubiquitous computing is a vision of our future computing lifestyle in which computer systems seamlessly integrate into our everyday lives, providing services and information in anywhere and anytime fashion. Augmented reality (AR) can naturally complement ubiquitous computing by providing an intuitive and collaborative visualization and simulation interface to a three-dimensional information space embedded within physical reality. This paper presents a service framework and its applications for providing context-aware u-car maintenance services using augmented reality, which can support a rich set of ubiquitous services and collaboration. It realizes bi-augmentation between physical and virtual spaces using augmented reality. It also offers a context processing module to acquire, interpret and disseminate context information. In particular, the context processing module considers user's preferences and security profile for providing private and customer-oriented services. The prototype system has been implemented to support 3D animation, TTS (Text-to-Speech), augmented manual, annotation, and pre- and post-augmentation services in ubiquitous car service environments.

A Conversation Preference Profile for Web Services in Mobile Environment

  • Lee Kang-Chan;Lee Won-Suk;Jeon Jong-Hong;Lee Seung-Yun;Park Jong-Hun
    • Journal of information and communication convergence engineering
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    • v.4 no.1
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    • pp.1-4
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    • 2006
  • Recently Web Services choreography working group of W3C has published the working draft on WSCDL (Web Services Choreography Description Language) version 1.0 which defines reusable common rules to govern the ordering of exchanged messages between Web Services participants. This paper considers a computing environment where mobile clients are interacting with Web Services providers based on a WSCDL specification. In order to effectively cope with the user and device mobility of such an environment, in this paper we present an ongoing work to develop a framework through which a mobile client can specify its preference on how conversation should take place. The proposed framework provides a flexible means for mobile clients to minimize the number of message exchanges while allowing them to adhere to the required choreography.

A Comparative Analysis of Domestic and Foreign Cloud Service Agreements (국내외 클라우드 서비스 이용약관 비교 분석 연구)

  • Song, Jiwon;Lee, Hwansoo
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.6 no.8
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    • pp.499-509
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    • 2016
  • The MSIP has implemented "Act on The Development of Cloud Computing and Protection of Its Users" from September 2015 and invigorated the cloud service industry. The act mainly includes the improvement cloud computing reliability and user protection for the development foundation and use activation. In order to expand the cloud market, it is important to increase the reliability of individual users. However, practical discussions and approach for cloud services adoption are still limited. In fact, there is no agreement standard for domestic cloud services. As a user agreement is not standardized, users feel difficulty compare to each agreement of cloud service provider and may be damaged because of unfair terms. Thus, it is necessary to examine the unfairness of cloud service agreement for user protection. This study analyzes domestic and foreign cloud service agreements including Practical Guide to Cloud Service Agreement of Cloud Standards Customer Council and suggests the direction of the standard agreement of cloud services.

A Study on the Management Improvement of an Academic Library Using Customer Relationship Management (CRM 기법을 이용한 대학도서관 경영개선에 관한 연구)

  • Park, Il-Jong;Yoo, Kyeong-Jong
    • Journal of the Korean Society for information Management
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    • v.36 no.2
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    • pp.31-56
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    • 2019
  • The user satisfaction and needs of an academic library were caught through a questionnaire survey in this study. The aim of this study is to draw up the CRM based plan for meeting user needs on the study. The users' demographic information, library resources & their use, homepage, services, and facilities/environment of the library were categorized in the questionnaire and analyzed for this study. The major conclusions of this study are: (1) The library resources use was the highest, and its facilities/environment was the lowest in the user satisfaction study. It also revealed that there are much necessities for the quick acquisition and dissemination of the requested material to the library users, and for the inter-library loan (ILL) services among campuses for the subscription books in the library resources use study, too; (2) There are a lot of necessities for the improvement of OPAC retrieval and the subscription books system, and menu rearrangement in the library homepage; (3) There are a lot of necessities for the plans of more frequent library event, more detailed event guidance, and more reinforcement of public relations such as SMS, push services of SDI etc. in the library user services; and (4) There are a lot of necessities for the improved policies to the complaints of library users such as the lack of common study place and lockers, air conditioning and heating problem, complaints about facilities management of restroom (lack of toilet paper), library accessibility on campus, unauthorized user management etc. in the facilities/environment of the library.

Factors Influencing Photo Sharing for Creating Social Relationships on Instagram (인스타그램에서 사회적 관계 형성을 위한 사진 공유에 영향을 미치는 요인에 관한 연구)

  • Chung, Namho;Um, Taehyee;Koo, Chulmo
    • Knowledge Management Research
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    • v.17 no.4
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    • pp.129-145
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    • 2016
  • Nowadays, owing to the diffusion of smartphones and the growth of social networking services (SNS), the number of people who share their life with other SNS users by posting photos is increasing. The number of Instagram users has been particularly increasing since Instagram started its service in 2010. Compared to other SNS such as Facebook and Twitter, Instagram runs its service by focusing solely on photos, which is a major differentiation factor compared with other existing SNS. Previous studies, however, do not examine SNS that focus on photo sharing adequately. Therefore, we establish a hypothesis relating to the motivations behind a user's photo sharing attitude and posting intention through Instagram. Moreover, this will be achieved by employing TRA(Theory of Reasoned Action) and focusing on intrinsic and extrinsic motivations. The analysis results show that intrinsic motivation influences a user's sharing attitude and subjective norms. Apart from this, Instagram's expressivity influences a user's photo sharing attitude and posting intention.

A Customized Device Recommender System based on Context-Aware in Ubiquitous Environments (유비쿼터스 환경에서 상황인지 기반 사용자 맞춤형 장치 추천 시스템)

  • Park, Jong-Hyun;Park, Won-Ik;Kim, Young-Kuk;Kang, Ji-Hoon
    • Journal of the Institute of Electronics Engineers of Korea CI
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    • v.46 no.3
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    • pp.15-23
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    • 2009
  • In ubiquitous environments, invisible devices and software are connected to one another to provide convenient services to users. In this environments, users want to get a variety of customized services by using only an individual mobile device which has limitations such as tiny display screens, limited input, and less powerful processors. Therefore, The device sharing for solving these limitation problems and its efficient processing is one of the new research topics. This paper proposes a device recommender system which searches and recommends devices for composing user requested services. The device recommender system infers devices based on environmental context of a user. However, customized devices for each user are different because of a variety of user preference even if users want to get the same service in the same space, Therefore the paper considers the user preference for device recommendation. Our device recommender system is implemented and tested on the real mobile object developed for device sharing in ubiquitous environments. Therefore we can expect that the system will be adaptable in real device sharing environments.

A Study on Recognition Level of the People on Oriental Medical Services and the Need for its Improvement (한방의료서비스에 대한 인식도 및 개선요구도)

  • Yoo Wang-Keun
    • Journal of Society of Preventive Korean Medicine
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    • v.7 no.2
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    • pp.45-64
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    • 2003
  • This study was conducted to examine the recognition level of the people on oriental medical Services and the need for it's improvement. Data were collected from 1174 residents in Daegu metropolitan city and Gyungbuk province. According to the satisfaction level with each items of oriental medical services, the respondents had positive views on efficacy, kindness, and side-effects. They, however, had negative view on the cost of oriental medical services. In regarding to the priority of improvement of oriental medical system, 'expansion of insurance benefit package' ranked first. Followed by 'safety of herbal medicine(heavy metal/pesticides)', 'improvement of scientific methods and diagnostic technique' etc. For the further development of oriental medical services in the consumer - focused and evidenced-based health care environment, much attention to implement relevant health policy reflecting user's need positively should be made.

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Comparative Study of Discovery Services (디스커버리 서비스의 비교 분석)

  • Kwak, Seung-Jin;Shin, Jae-Min;Kim, Bo-Young
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.27 no.4
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    • pp.5-20
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    • 2016
  • Discovery service has as its object to cope with the user to take advantage of the collection of the library as possible to index and search, one step further, the interface by more efficiently to the user's information needs. Discovery service has features such as providing a ranking and navigation services to subdivide the search results by facet results along the suitability and visually rich display, suggestions, recommendations associated resources. In this study introduces the status of discovery services such as discovery service products, usage status, and features, and compares and analyzes the use agencies, content status, main functions, and features of the three discovery services used in Korea library.