• Title/Summary/Keyword: IT service project

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ECONOMIC ANALYSIS BY GLASS TYPES IN BALCONY CONVERSION OF MULTI-FAMILY HOUSING PROJECTS

  • H.G. Kim;D.I. Kim;D.W. Ko;T.H. Hong;C.T. Hyun;K.J. Koo
    • International conference on construction engineering and project management
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    • 2007.03a
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    • pp.625-634
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    • 2007
  • Energy-saving is one of important issues in multi-family housing projects in South Korea. According to the study by Yu et al. (2002), the balcony conversion causes energy loss approximately one and a half times. Therefore, it is important to select the economical glass type in the balcony window. In order to identify the most economical glass type of balcony conversion in multi-family housing projects, the most typical type of the multifamily housing projects in the metropolitan area was selected as a candidate project. The selected candidate project has been simulated using ENERGY-10 program to estimate the heat load by the different five types of glasses as well as their life cycle cost analysis (LCCA) using present worth method. Finally, sensitivity analysis has been conducted to determine the most economical glass types under a different discount rate (interest rate) and service life of building.

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PERFORMANCE EVALUATION FRAMEWORK FOR ENGINEERING CONSULTANTS OF TAIPEI RAPID TRANSIT SYSTEMS

  • Chien-Hui Sun;Nie-Jia Yau
    • International conference on construction engineering and project management
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    • 2011.02a
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    • pp.426-431
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    • 2011
  • The quality of performance evaluation on engineering consultants that provide design-related technical services is difficult to be measured, and only a handful of papers discussed the quality during the design stage. Although design cost is relatively far less than construction cost for a project, the decisions made in the design phase have a significant impact on the final products of the project, especially for large public construction projects. Therefore, this research focuses on reviewing and then establishing a performance evaluation framework for the consulting firms that execute detailed design and provide technical services for the Taipei Rapid Transit Systems (TRTS). By interviewing experts, this study first established a set of indicators to evaluate these firms' performance. Then, those indicators were incorporated into the four aspects of balanced scorecard (BSC) to establish the architecture of the evaluation mechanism. The weight of each indicator was calculated by analytic hierarchy process (AHP) from a survey conducted among experts. The results showed that the top-three indicators were quantity take-off, functions conformity, and budgeting. The framework of performance evaluation established by this study can be applied to measure service performance during the design stage. It not only facilitates the monitoring of consulting firms, but also helps to reduce unnecessary change orders and disputes during the construction stage.

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A Dynamic Service Architecture for Adaptable Mobile Smartwork System (적응형 모바일 스마트워크 시스템을 위한 동적 서비스 아키텍쳐)

  • Kim, Chul-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.5
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    • pp.3447-3454
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    • 2015
  • There is increasing demand for enterprise smartwork system by a mobile device increases in these days. Therefore, it has been suggested in the technical platform of smartwork system. But,the research of the changeable smartwork system for quick and immediate correspondence of rapidly changing business affairs is insufficient. In this paper, we propose an adaptable mobile service architecture that can be based on the construction of flexible mobile smartwork system. This adaptable mobile service architecture is possible to dynamic service connecting the adaptable service in an existing smartwork system, and the core elements of the adaptable mobile service architecture propose 'Adaptable Service Manager', 'HotSpot', and 'Configurator'. We propose the dyanmic service processs that based on These core elements. Also, we verify the feasibility through case study that develop the project management mobile service that is usable in business of enterprise. Thus, this research provides the adaptable mobile service architecture that can provide the dynamic mobile service beyond the static mobile service of the existing smartwork system for the various change business of enterprise.

A Case Study on the Evaluation Framework of a New Service Model in the Public Sector: Focusing on the Mobile Application Project (공공기관 지원사업 선정평가 프레임워크 개발 및 적용: 모바일 앱 서비스 지원사업 선정사례 중심)

  • Bae, Junseong;Kim, Eunhee;Koh, Joon
    • Information Systems Review
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    • v.14 no.2
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    • pp.117-140
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    • 2012
  • It is hard, but important to evaluate and select a new service model for the public sector, accompanying unexpectable risk. The purpose of this study is to build and develop the evaluation framework of public projects and to present a project evaluation system which is more rational and methodical. The evaluation framework has been developed by calculating the evaluation criteria and weights resulted from an interview with an expert group and Analytic Hierarchy Process(AHP). Moreover, market-oriented characteristics, technology-oriented characteristics, service development capabilities and policy-oriented characteristics were predominantly chosen as the evaluation items. The re-evaluation of the app development support programs was conducted to check the feasibility as an evaluation system influencing the performance of firms. The result of an evaluation system proposed by this study showed better evaluation performance than previous ones, better predicting the actual business performance. Currently, though the policies of the public sectors and support programs focus on the outcome and performance management, the result of this study shows the importance of project selections. Also, implications of the study are discussed.

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A Case Study on Realization of ITSM Performance Applying the Change Management Framework of ITSM (ITSM 변화관리 체계 적용을 통한 ITSM 도입성과 향상에 관한 사례 연구)

  • Kim, Hee-Sun
    • Journal of Information Technology Services
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    • v.10 no.3
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    • pp.251-264
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    • 2011
  • Recently, interests in IT Service Management(ITSM) are increasing internationally as well as domestically. In order to realize the benefits from ITSM, it is necessary to institutionalize it as a culture of the organization through effective change management. One of the most promising approach of effective change management is the change management framework of ITSM. In this study, we analyze a success case in which the change management framework of ITSM was applied to IT Service company which has introduced ITSM. Through the analyses, this study aims to propose a feasible and specific approach to institutionalize ITSM. To accomplish the objective, the study is designed to analyze specific methods for applying ITSM's change management framework to ITSM organizations, performance of projects and future directions based on interviews and review of project documents/deliverables. This study could not provide detailed performance measures due to lack of previous research on this topic and difficulty of obtaining quantitative data. However, this study has contributed to proposing a direction to institutionalize ITSM in organizations by analyzing a feasibility of ITSM's change management framework in implementing ITSM.

Open Market Strategy of the Business Innovation Platform for SME Informatization based on Cloud Computing (클라우드를 이용한 중소기업정보화 경영혁신플랫폼의 오픈 마켓 전략 연구)

  • Han, Hyun-Soo;Yang, Hee-Dong;Kim, Kiho
    • Journal of Information Technology Services
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    • v.14 no.4
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    • pp.15-30
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    • 2015
  • SMBA (Small and Medium Business Administration) and TIPA (Korea Technology and Information Promotion Agency for SMEs) have operated the Business Innovation Platform for SME Informatization based on cloud computing technology with the cooperation of seven industry cooperatives since 2013. This project will evolve into the open market platform where service providers and users voluntarily participate and transact. This research conducts the literature review about the concept of open market and the empirical analysis through survey for the software providers and the future users regarding the future operation methods. The policy about how the open market strategy for the business innovation platform needs to be designed and implemented are organized as the three differentiated government support strategies. The first is to provide free IT services including specialized core operation support S/W which is developed only for the small or home office group of firms which lack minimal informatization capability and budget. The second is to augment IT platform service through incorporating ERP supplier initiated commercial S/W sales window for those firms having medium level informatization capability. This includes to provide IT support for customization and system integration with existing government subsidized S/W. The third is to provide upgrading services of existing S/W functions to facilitate better system utilization. The results provide useful insight for government role to enhance SME competitiveness using IT.

A Study on the Conceptual Design of Integrated Management System for Public SW Project Information (공공 소프트웨어(SW) 사업정보 통합 관리체계의 개념적 설계에 관한 연구)

  • Shin, Kitae;Park, Chankwon
    • The Journal of Society for e-Business Studies
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    • v.24 no.2
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    • pp.199-216
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    • 2019
  • The public SW market is 3 trillion won, which is less than 10% of the total SW market. However, due to the nature of the domestic market, it is an important market with a relatively large impact on small and medium-sized software companies. In this market, government is operating the Public SW Project Demand Forecasting System in order to support the marketing activities of small and medium sized SW companies and establish a fair market order. The current system has limitations such as lack of user convenience, insufficient analysis capability and less business connection. This study was conducted to identify the problems of these systems and to propose a new system for improving the convenience of users and expanding the information utilization of SMEs. To this end, we analyzed the requirements of each stakeholder. We proposed the 2-phased forecasting cycle, the management cycle, and the system life cycle of public SW projects and created a unified identifier (UID) so that the information of those projects can be identified and linked among them. As a result, an integrated reference model of project information management based on system life cycle was developed, which can explain the demand forecasting and project information, and the improved processes was also designed to implement them. Through the result of this study, it is expected that integrated management of public SW projects will be possible.

Development of BIM-based Building Approval Submission System (BIM 기반 인허가신청 지원 시스템 개발)

  • Yoo, SeungEun;Kim, KaRam;Kim, InHan;Yu, JungHo
    • Korean Journal of Computational Design and Engineering
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    • v.20 no.2
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    • pp.171-181
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    • 2015
  • Building Information Modeling (BIM) provides many advantages when it is adopted in virtual design construction, to analyze constructability, etc. For this reason, advanced countries have made it mandatory to adopt BIM in public construction projects. The Korea Public Procurement Service announced that from 2016, BIM adoption will be mandatory in every construction project in Korea. Currently, however, it is not possible to fully adopt BIM in the building design process domestically because BIM-based systems have not been used broadly in Korea's building approval system (Seumter). In this research, four challenges were drawn from a focus group interview. Focusing on tackling one challenge, this paper reviewed previous research into building approval systems and the building approval systems of Singapore, the U.K. and the U.S., and identified elements of the building approval application process and presents a system to create and manage the information. The system supports the creation and management of information and 2D drawings from an IFC-based BIM model. We expect that the system will encourage designers to use BIM from the beginning of the design process and ultimately increase the efficiency of design in a BIM-based project.

User Demand on the Crematorium Facilities (화장장 이용자의 시설요구에 관한 연구)

  • 민병욱;이행열;이재근
    • Journal of the Korean Institute of Landscape Architecture
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    • v.27 no.4
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    • pp.122-130
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    • 1999
  • The main purpose of this project is to improve the funeral and grave culture which has brought about many social problems, and to fix the crematory culture as the future funeral ceremony in our country. In this study, we first investigated the actual condition of cremation culture. Second, we survey three representative crematorium as an object of study and investigated similar sample buildings in Japan, we analyzed the problem of existing crematorium. Finally, we arranged the basics to approach the space program and design criteria of this project. 1. The entrance of vehicles has been commonly concentrated to the opening time of crematorium. therefore, Peak time has come out as circulation of cremation and waiting time is increasing, also it is difficult to manage the congestion normally. 2. The whole problem of crematorium is poor environment, inferior buildings, noise, unsatisfactory ventilation and privacy, insufficient convenience facilities. 3. The user demand on the crematorium facilities is a private family room for waiting area, a farewell room for family members in a direct line, an outdoor rest area, and the various service facilities, and so on. 4. For improvement of the funeral and grave culture, it is necessary that crematorium is not a hatred facilities, as the conversion of consciousness, and to new shape of charnel as it wore family tomb.

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Analysis of IT Service Quality Elements Using Text Sentiment Analysis (텍스트 감정분석을 이용한 IT 서비스 품질요소 분석)

  • Kim, Hong Sam;Kim, Chong Su
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.4
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    • pp.33-40
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    • 2020
  • In order to satisfy customers, it is important to identify the quality elements that affect customers' satisfaction. The Kano model has been widely used in identifying multi-dimensional quality attributes in this purpose. However, the model suffers from various shortcomings and limitations, especially those related to survey practices such as the data amount, reply attitude and cost. In this research, a model based on the text sentiment analysis is proposed, which aims to substitute the survey-based data gathering process of Kano models with sentiment analysis. In this model, from the set of opinion text, quality elements for the research are extracted using the morpheme analysis. The opinions' polarity attributes are evaluated using text sentiment analysis, and those polarity text items are transformed into equivalent Kano survey questions. Replies for the transformed survey questions are generated based on the total score of the original data. Then, the question-reply set is analyzed using both the original Kano evaluation method and the satisfaction index method. The proposed research model has been tested using a large amount of data of public IT service project evaluations. The result shows that it can replace the existing practice and it promises advantages in terms of quality and cost of data gathering. The authors hope that the proposed model of this research may serve as a new quality analysis model for a wide range of areas.