• The Journal of Asian Finance, Economics and Business
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• v.8 no.1
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• pp.451-455
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• 2021

This research seeks to find out how to provide satisfaction to consumers. The aim is to analyze and test empirically the effect of price and sales promotion on customer satisfaction that is mediated by service quality. This study uses primary data; questionnaires are distributed to 100 consumers at the Jingga Project boutique. The sampling technique uses simple random sampling. The data were collected using a questionnaire measured by a Likert scale with analysis tools using Warp PLS 7.0. The results showed that the variables price and sales promotion have a positive effect on customer satisfaction. Furthermore, the mediating variable, namely, service quality, is proven to be able to indirectly mediate the effect of price and sales promotion on customer satisfaction. In line with the marketing theory, which states that customer satisfaction is the feeling of pleasure or disappointment of someone who appears after comparing the performance (results) of the product against the expected performance. From the results of this study, it is clear that the variables price and sales promotion significantly affect customer satisfaction, as well as service quality, which is the mediating variable in this study. Service quality indirectly or partially mediate the effect of price on customer satisfaction.

• International conference on construction engineering and project management
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• 2024.07a
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• pp.247-254
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• 2024

To enhance the overall well-being of individuals, acquiring only a quantitative inventory of the individual infrastructure is insufficient and comprehending public perspectives on service levels and infrastructure needs is equally important. This study presents a model for infrastructure service quality that considers the various needs of residents. The study examined the significance and appropriateness of infrastructure service indices in determining the priorities and objectives of government investment in infrastructures. The primary objective was to construct and authenticate a multidimensional model of infrastructure service quality, building on the SERVQUAL framework established in 1988. A survey was distributed to individuals residing in Korea, and 12,500 completed questionnaires were collected. In this study, we conduct a path analysis to test our hypotheses using the AMOS software (version 29.0). The findings of the study indicate that residential satisfaction has a considerable impact on the quality of life. Additionally, this study indicates that the level of infrastructure performance in a residential area has a substantial impact on people's satisfaction with their housing. Furthermore, the findings indicate that it is crucial to address both the quantitative and qualitative dimensions of infrastructure simultaneously. Finally, the evaluation of the efficacy of infrastructure enhancement investments should consider the quality of the infrastructure services.

• Journal of Digital Convergence
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• v.18 no.4
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• pp.45-53
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• 2020

With the advent of the Fourth Industrial Revolution, the central axis of the industry is shifting to SMEs, and online is becoming the center of marketing. In this regard, this study is aimed at the service quality and the characteristics of companies as the factors for the activation of SMEs' online export support projects and their performance creation. The study conducted a survey of companies applied for the government's online export support project. As a result, it was found that the reliability of the service quality and the characteristics of the company (CEO's will, Trade Expert), except for convenience, have a significant effect on the service utilization and performance. Accordingly, in order to revitalize the online export support business of SMEs, it is necessary to improve the human competence of enterprises and the reliability of service quality of supporting institutions. This study is meaningful in that it confirms the importance of the credibility required by the support organization as well as the characteristics for strengthening the capability of the company. However, there are limitations in not reflecting various factors of service quality and company characteristics.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2019.05a
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• pp.186-189
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• 2019

The technique named CORD is an algorithm that optimizes resources of Data Service Platform(DSP) in real time, and it has been developed for enhancing operability of DSP of Korean e-Navigation Project performed by Hanwha Systems and Ministry of Oceans and Fisheries(MOF) since 2016. It plays a critical role to recognize the state of DSP in early time and handling problems immediately when it occurs logical, physical error in order to make DSP steady state condition, which has something in common with maximizing operability of DSP and seamless maritime service to various ships in the sea. Therefore, as developing a noble technique that makes DSP steady state by diagnosing resource and operation status of DSP as well as by reconfiguring service queue optimally in real time, DSP can have shorter response time and higher chance of providing proper maritime service to ships in voyage.

• Journal of Society of Preventive Korean Medicine
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• v.22 no.2
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• pp.25-32
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• 2018

Objectives : This study was conducted to investigate the frequent diseases among the people who had been treated by collaborative treatment of Korean medicine and Western medicine, and to compare their medical use behaviors before and after the collaborative first-stage pilot project between Korean medicine and Western medicine. Methods : 4,467 patients were identified as the patients who are participated in the collaborative first-stage pilot project between Korean medicine and Western medicine during the period between July 15, 2016 and March 31 2017. We used 28,480 records of Korean national health insurance claim data from January 1 2016 to March 31 2017 to analyzed present condition of cooperative medical usage. Also we conducted a paired t test to compare the percentage of collaborative treatment days before and after the pilot project period. Results : We found that the most frequent diseases treated in the pilot project were the diseases of musculoskeletal and nervous system and then 10 major diseases such as H, K, J, C (D), N, L, E, A, H and F disease codes in order. Also it was confirmed that 14 major and 53 medium diseases are included from more than 90% of total patients. As a result of high frequency of medical treatment in Western medicine or Korean medicine is "administration of Korean medicine", which is same as before and within the pilot project. The ratio of utilizing both Western and Korean medical care for the same disease on the same day by both general patients and patients in KCD-7 disease code group C, G, I, M and S had been increased significantly. Conclusions : The pilot project might change the behavior of utilizing the medical care service by increasing the ratio of collaborative treatment of Western medicine and Korean medicine for the same disease on the same day.

• Korean Journal of Construction Engineering and Management
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• v.8 no.2
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• pp.155-163
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• 2007

Multiple parties-owners, engineering and construction contractors, and suppliers involve the delivery process of capital facility projects in the construction industry, and each party obtains or provides their workforce, material, equipment, or service tied into specific contracts. Considering that construction projects are based on the contracted relationship between the parties and that contract types are one of the significant factors determining project success. it is critical for project stakeholder to select appropriate contract types for successful deliveries of projects. With these considerations, this paper assesses impacts of different contract types on project cost, schedule, safety, change, or rework. Analyzing data from real construction projects, the differences in project performance between two contract types, Cost Reimbursable and Lump Sum are measured and statistically tested to investigate if the differences are significant. For this analysis, performance metrics developed by Benchmarking and Metrics program, the Construction Industry Institute are used.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.45 no.3
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• pp.31-39
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• 2022

The Army, Navy, and Air Force are currently making various efforts to apply defense IoT technology by reflecting the characteristics of each military. However, there are concerns that comprehensive collection, management, and analysis may be limited because each military has no overlapping system or guaranteed interoperability of data, and there are inefficient aspects in terms of using and investing a limited defense budget. In this study, evaluation items and priorities for pilot projects were selected by applying Delphi technique and AHP method to determine which projects are preferentially effective when commonly applied in terms of Army, Navy, and Air force. As a result of the analysis, the project basis and driving force, project feasibility, performance and ripple effect, redundancy and connection were identified in the order of IoT-based small detachment units and unmanned base construction, intelligent smart unit, smart ground ammunition depot, and smart training management system. According to the comprehensive results reflecting the weights of each evaluation item, the fact that small detachment units and unmanned base construction project are recognized as the first project to be applied to the Army, Navy, and Air Force is a valid approach to be effective while each military is burdened with personnel management because of the reduction of manpower. Through the research results, it is expected that the direction of application to the policy of the defense IoT project can be confirmed in terms of efficient use of limited budgets.

• Proceedings of the KSR Conference
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• 2008.06a
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• pp.1566-1573
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• 2008

Generally, a system or service is verified by requirements if it has met them in transforming customer requirements into a system or service. But as the national research and development projects to develope safety systems or standards or process in railway system domain, it can be quite limiting that the product or systems verification process presented the international or industrial standards to be applied. This paper has analyzed and made up for the general verification process and presented the effective and efficient verification process about safety system, safety standard, process, and safety documents and the methods to manage the outcomes of verification process.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.61
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• pp.249-272
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• 2014

The purpose of this study is to seek the revitalization plans of export platform for supporting export enterprise of the domestic public services. To activate the export platform, alternatives to two aspects are required as follows. First of all, a governance plan of export platform should be established. At present, an operation entity of export platform, which is still developing stage, is not yet established. In this situation, even though export platform developed, it will faced with inefficient operation. Therefore, an operation entity and appropriate business model are important to the platform activation. second, to activate platform, it is necessary to support export process of life cycle. In particular, the service, which can support the business strategies setting and project implementation stage, is required. In addition, in order to activate the export platform is need to operate with he government's support program.

• Journal of the Korea Society of Computer and Information
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• v.25 no.11
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• pp.51-58
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• 2020

Most of the students in computer-related departments work on projects, and it is essential to use a database for project execution. To use such a database, it is necessary to install a Database Management System. However, it takes several minutes (hours) to install a DBMS, and some DBMS require a difficult installation process. Therefore, in order to solve this problem, this study proposed a system that can easily install DBMS using Docker. Docker is an open source project that automates the deployment of Linux applications into software containers. Docker Container is wrapped in a complete file system that includes everything necessary for the execution of software, and includes code, runtime, system tools, system libraries, and anything that is installed on the server. This guarantees that they will always run the same regardless of the environment in which they are running. After creating a database using this proposed system, you can check the database access information on the web and check the server status in minutes. As a result of of implementing this proposed system and applying it to the projects of 10 teams, the installation time was reduced by 94.5% for Maria DBMS and 98.3% for Oracle DBMS than individual installation, confirming improved efficiency.