• 제목/요약/키워드: IT Vendor Management

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정보시스템 아웃소싱의 관계 지속성에 관한 연구 : Time-Event Survival 분석 (Persistence of Information Systems (IS) Sourcing Relationship: An Event-Time Survival Analysis)

  • Nam, Kichan;Goo, Jahyun
    • 한국경영과학회지
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    • 제28권3호
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    • pp.1-30
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    • 2003
  • This study attempts to understand factors influencing the persistence of companie's outsourcing arrangements using the techniques of survival analysis. It provides an insight into the dynamics of outsourcing relationships between clients and vendors. This is particularly relevant considering that current IS sourcing arrangements are strategic and long term, and require close interdependent relationships between the client and the vendor.

소매점 공급사슬에서 소매점주도와 공급자주도 재고정책에 대한 비교 연구 (A Comparison Study on Retailer-managed and Vendor-managed Inventory Policies in the Retail Supply Chain)

  • 홍성철;박양병
    • 대한산업공학회지
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    • 제32권4호
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    • pp.382-392
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    • 2006
  • Vendor-managed inventory policy(VMIP) is a supply-chain initiative where the supplier is authorized to manage inventories of items at retail locations. In VMIP, the supplier monitors sales and stock information at retail locations and makes decisions of inventory replenishment and transportation simultaneously. VMIP has been known as an effective supply chain strategy that can realize many of benefits obtainable only in a fully integrated supply chain. However, VMIP does not always lead to lower the supply chain cost. It sometimes generates the total supply chain cost higher than the traditional retailer-managed inventory policy (RMIP). In this paper, we perform a comparison study on RMIP and VMIP in the retail supply chain which consists of a single supplier and a number of retailers. We formulate mixed integer programming models for both RMIP and VMIP with vehicle routing problems and perform computational experiments on various test problems. Furthermore, we derive the conditions which guarantee the dominant position for VMIP with respect to total supply chain cost in the simple retail supply chain.

기업의 클라우드 컴퓨팅 내재화 및 기대이익에 영향을 미치는 기술주도/수요견인 요인과 조직 준비성의 조절효과에 대한 실증연구 (An Empirical Study on Factors Influencing the Assimilation and Expected Benefits of Cloud Computing and the Moderating Effect of Organizational Readiness)

  • 김상현;김근아
    • 경영과학
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    • 제30권2호
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    • pp.63-77
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    • 2013
  • Recently, many companies are interested in adopting cloud computing as their IT strategy. However, no distinct results have appeared in the substantial implementation of this technology. The main reason for such result is from the absence of research models leading to high impact studies on cloud computing. Thus, this study attempts to find a possible answer for the following research question : what factors influence an organizational assimilation of cloud computing? This study investigates Technology-Push (TP)/Need-Pull (NP) theory as a main factor affecting cloud computing assimilation. Also, the study examines the moderating role of organizational readiness. TP includes of perceived benefits, vendor pressure, cost savings, and IT activity intensity while NP includes competitor orientation, information technology policy, technological turbulence, and performance gaps. In addition, organizational readiness suggests two variables, financial resources and technological knowledge. Result from 217 adopting organizations showed that all of these factors with exception of competitor orientation and vendor pressure, have statistically significant impact on assimilation of cloud computing. The implications of the findings propose a theoretical framework for the foundation of studies on cloud computing assimilation, which can server as important practical guidelines for technology development.

데이터마이닝과 사례기반추론 기법에 기반한 인터넷 구매지원 시스템 구축에 관한 연구 (A Study on the Development of Internet Purchase Support Systems Based on Data Mining and Case-Based Reasoning)

  • 김진성
    • 한국경영과학회지
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    • 제28권3호
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    • pp.135-148
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    • 2003
  • In this paper we introduce the Internet-based purchase support systems using data mining and case-based reasoning (CBR). Internet Business activity that involves the end user is undergoing a significant revolution. The ability to track users browsing behavior has brought the vendor and end customer's closer than ever before. It is now possible for a vendor to personalize his product message for individual customers at massive scale. Most of former researchers, in this research arena, used data mining techniques to pursue the customer's future behavior and to improve the frequency of repurchase. The area of data mining can be defined as efficiently discovering association rules from large collections of data. However, the basic association rule-based data mining technique was not flexible. If there were no inference rules to track the customer's future behavior, association rule-based data mining systems may not present more information. To resolve this problem, we combined association rule-based data mining with CBR mechanism. CBR is used in reasoning for customer's preference searching and training through the cases. Data mining and CBR-based hybrid purchase support mechanism can reflect both association rule-based logical inference and case-based information reuse. A Web-log data gathered in the real-world Internet shopping mall is given to illustrate the quality of the proposed systems.

Simulation Study of Two Supply Chain Collaboration Programs: Consignment and VMI

  • Ryu, Chung-Suk
    • 유통과학연구
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    • 제14권4호
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    • pp.21-31
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    • 2016
  • Purpose - This study examines how consignment and Vendor-Managed Inventory perform as supply chain collaboration programs. By using three key collaborative features, this study defines the collaboration programs and develops theoretical models of different supply chain systems. Research design, data and methodology - This study conducts sophisticated analysis on the supply chain systems by applying simulation modeling based on time-phased operations. The simulation model represents a two-stage supply chain system where a supplier sells a single item to a buyer, and it incorporates various operations. Results - In general, the simulation outcomes support that more advanced collaboration programs outperform less advanced ones. The analysis on the simulation outcomes identifies the significant value of information sharing in both collaboration programs. The specific conditions where the particular collaboration system outperforms the others are recognized. Conclusions - The outcome of this study supports that the supply chain system can improve its performance by having more collaborative features. This study provides business practitioners with guidelines to identify the circumstances that the specific collaboration program can fully exploit its advantages.

최종이용자 온라인 탐색 (End User Online Searching)

  • 장우권
    • 한국정보관리학회:학술대회논문집
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    • 한국정보관리학회 1995년도 제2회 학술대회 논문집
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    • pp.45-48
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    • 1995
  • Since the early 1970s online searching has provided end-users with commercial and governmental bibliographic databases by trained intermediaries through the developed Vendor/Agency Systems. Recently, the situation has begun to change. The era of end-user searching is coming. End Users are the “information consumers” as the final user of an IT product or set of information. This study on end-user online searching is presented with the following aspects: development, characterization, training, end user online search services in university libraries, role of the intermediaries and librarians, the future.

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IP 네트워크를 기반으로 하는 무선망 통합 관리 시스템 설계 및 구현 (Design and Implementation of IP-based Network Management System Supporting WLAN Integrated Management System)

  • 신명식;양해술;이기희
    • 한국컴퓨터정보학회논문지
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    • 제15권7호
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    • pp.33-40
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    • 2010
  • 이동 무선 환경에서 핸드오버 특히, 이종 망이 중첩된 네트워크 환경에서의 핸드오버는 서로 다른 서비스 특성과 서비스영역의 영향을 받는다. 따라서 본 논문에서는 관리 단위가 분리된 여러 지역에 걸친 다양한 벤더의 무선랜 접속장비와 그 운영 망을 모니터링, 제어할 수 있는 모바일 싱크 무선랜 네트워크 통합 관리제어 시스템을 제안한다. 제안한 시스템은 멀티벤더와 무선랜 특화 관리 항목들에 대해 모니터링, 제어가 가능한 지역센터서버 연동 관리구조로 설계되었다. 본 논문에서 제시한 방법은 기존의 시스템보다 MAP 도메인 크기가 5일 때 무선단말의 이동속도가 약 10%의 성능 향상을 보였다. 또한, 데이터 설계 및 메시징 방식 계층적 관리구조를 통해 분산된 망 위에 존재하는 이기종 무선랜 장비에 대해 관리 접근 방법이 일관적이고 안정된 망 관리 시스템이 되도록 설계하였다.

심리적 계약 위반이 OS이용자의 배신 행동에 미치는 영향: 윈도우 XP 기술적 지원서비스 중단 사례 (The Effects of Psychological Contract Violation on OS User's Betrayal Behaviors: Window XP Technical Support Ending Case)

  • 이은곤
    • Asia pacific journal of information systems
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    • 제24권3호
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    • pp.325-344
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    • 2014
  • Technical support of Window XP ended in March, 8, 2014, and it makes OS(Operating System) users fall in a state of confusion. Sudden decision making of OS upgrade and replacement is not a simple problem. Firms need to change the long term capacity plan in enterprise IS management, but they are pressed for time and cost to complete it. Individuals can not help selecting the second best plan, because the following OSs of Window XP are below expectations in performances, new PC sales as the opportunities of OS upgrade decrease, and the potential risk of OS technical support ending had not announced to OS users at the point of purchase. Microsoft as the OS vendors had not presented precaution or remedy for this confusion. Rather, Microsoft announced that the technical support of the other following OSs of Wndow XP such as Window 7 would ended in two years. This conflict between OS vendor and OS users could not happen in one time, but could recur in recent future. Although studies on the ways of OS user protection policy would be needed to escape from this conflict, few prior studies had conducted this issue. This study had challenge to cautiously investigate in such OS user's reactions as the confirmation with OS user's expectation in the point of purchase, three types of justice perception on the treatment of OS vendor, psychological contract violation, satisfaction and the other betrayal behavioral intention in the case of Window XP technical support ending. By adopting the justice perception on this research, and by empirically validating the impact on OS user's reactions, I could suggest the direction of establishing OS user protection policy of OS vendor. Based on the expectation-confirmation theory, the theory of justice, literatures about psychological contract violation, and studies about consumer betrayal behaviors in the perspective of Herzberg(1968)'s dual factor theory, I developed the research model and hypothesis. Expectation-confirmation theory explain that consumers had expectation on the performance of product in the point of sale, and they could satisfied with their purchase behaviors, when the expectation could have confirmed in the point of consumption. The theory of justice in social exchange argues that treatee could be willing to accept the treatment by treater when the three types of justice as distributive, procedural, and interactional justice could be established in treatment. Literatures about psychological contract violation in human behaviors explains that contracter in a side could have the implied contract (also called 'psychological contract') which the contracter in the other side would sincerely execute the contract, and that they are willing to do vengeance behaviors when their contract had unfairly been broken. When the psychological contract of consumers had been broken, consumers feel distrust with the vendors and are willing to decrease such beneficial attitude and behavior as satisfaction, loyalty and repurchase intention. At the same time, consumers feel betrayal and are willing to increase such retributive attitude and behavior as negative word-of-mouth, complain to the vendors, complain to the third parties for consumer protection. We conducted a scenario survey in order to validate our research model at March, 2013, when is the point of news released firstly and when is the point of one year before the acture Window XP technical support ending. We collected the valid data from 238 voluntary participants who are the OS users but had not yet exposed the news of Window OSs technical support ending schedule. The subject had been allocated into two groups and one of two groups had been exposed this news. The data had been analyzed by the MANOVA and PLS. MANOVA results indicate that the OSs technical support ending could significantly decrease all three types of justice perception. PLS results indicated that it could significantly increase psychological contract violation and that this increased psychological contract violation could significantly reduce the trust and increase the perceived betrayal. Then, it could significantly reduce satisfaction, loyalty, and repurchase intention, and it also could significantly increase negative word-of-month intention, complain to the vendor intention, and complain to the third party intention. All hypothesis had been significantly approved. Consequently, OS users feel that the OSs technical support ending is not natural value added service ending, but the violation of the core OS purchase contract, that it could be the posteriori prohibition of OS user's OS usage right, and that it could induce the psychological contract violation of OS users. This study would contributions to introduce the psychological contract violation of the OS users from the OSs technical support ending in IS field, to introduce three types of justice as the antecedents of psychological contract violation, and to empirically validate the impact of psychological contract violation both on the beneficial and retributive behavioral intentions of OS users. For practice, the results of this study could contribute to make more comprehensive OS user protection policy and consumer relationship management practices of OS vendor.

Vendor-Managed Inventory in Three Stage Supply Chain

  • Ryu, Chungsuk
    • 유통과학연구
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    • 제15권8호
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    • pp.15-28
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    • 2017
  • Purpose - Many researchers analyze VMI as a supply chain collaboration program to reveal its true value. Most of them focus on the dyadic relationship in two stage supply chain systems. This study examines the effect of VMI when it is applied to the different parts of three stage supply chain systems. Research design, data, and methodology - Based on three stage supply chain, this study compares three different systems including full VMI, partial VMI, and non-VMI by using mathematical models. The performances of three systems are compared with the numerical examples of the proposed supply chain models. Results - The numerical examples reveal that full VMI where the manufacturer controls inventories at all stages outperforms any other systems in terms of the system profit and enables all individual members to gain greater profits than non-VMI. Meanwhile, under partial VMI where VMI is implemented between the wholesaler and retailer, only these two members improve their performances and the manufacturer who does not belong to VMI makes less profit than even under non-VMI. This study also examines the impact of market size and profit margin on the system performance. Conclusions - The result of this study supports the common belief that VMI secures the best result when it is applied to the entire supply chain system. The additional findings from the numerical analysis are discussed.

학술정보관리(學術情報管里) 전산화(電算化) : 벤더관리(管理)시스템 BOOMS (Academic Information Management Automation : Vendor Management System BOOMS)

  • 정준민
    • 정보관리연구
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    • 제19권2호
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    • pp.17-36
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    • 1988
  • 정보사회(情報社會)에 있어서 서적상(書籍商)은 도서관(圖書館)과 출판사(出版社)의 정보중간자(情報中間者)로서의 그 역할이 증대되기 시작하였으며 서적상(書籍商)의 전산화(電算化)를 통해 궁극적으로 정보(情報)네트워크와 효율적인 정보관리(情報管理)를 이룰 수 있다. 서적상(書籍商) 전산화(電算化)의 방법(方法)과 문제점(問題點) 그리고 현재 개발중인 시스템의 내용(內容)을 통하여 더 나은 개선을 꾀하여 보았다.

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