• Title/Summary/Keyword: IT Personnel Role

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Effects of Job Demand and Recovery Experience from Job Stress on Job Embeddedness among Workers in the Service Industry (서비스업체 근로자의 직무요구와 직무 스트레스 회복경험이 직무착근도에 미치는 영향)

  • Jun, So Yeun;Lee, Youn Hyang;Choi, Eun Kyung
    • Research in Community and Public Health Nursing
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    • v.29 no.2
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    • pp.143-154
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    • 2018
  • Purpose: The purpose of this study is to identify the effects of job demand and recovery experience from job stress on job embeddedness among workers in the service industry. Methods: The participants were 223 workers from the service industry in P and Y Cities with the help of a structured self-report questionnaire, administered between July 10 and August 20, 2017. The data were analyzed using descriptive statistics, t-test, ANOVA, $Scheff{\acute{e}}$ test, Pearson correlation coefficients and stepwise multiple regression. Results: There were significant differences in job embeddedness in terms of satisfaction with salary, continuous service, perceived stress level and the perceived health status of the subjects. There were significant positive correlations between role clarification in job demands (r=.55), recovery experience from job stress (r=.27) and job embeddedness. From the multiple regression analysis, the most significant factors affecting job embeddedness were found to be role clarification in job demands (${\beta}=.47$), recovery experience from job stress (${\beta}=.23$), and perceived stress level (${\beta}=.18$). These variables explain 34.0 % of the total variance in job embeddedness. Conclusion: In order to increase job embeddedness among workers in the service industry, it is necessary to prepare measures to increase recovery experience from job stress and to decrease role clarificationin job demand, and perceived stress level.

Study on the Usage of Communication Media for the Participation of Residents in Public Design (주민참여 공공디자인을 위한 커뮤니케이션 미디어 활용에 관한 연구)

  • Woo, Sung-Ho;Park, Suk-Soo
    • Korean Institute of Interior Design Journal
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    • v.21 no.1
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    • pp.127-135
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    • 2012
  • Recently, the public design plays a role in improving the residents' quality of life and activating the local economy as an axis of the regional development. However, during the development process led by the local government, the public space has been changed to a place where only the function is emphasized without considering the local history, culture, and life. Since the opinions of the regional residents are not reflected, the public place lacks public benefits and has difficulties in continuous improvement and development. Here, we studied on the participation of residents in public design. Firstly, we discussed public design that residents can participate voluntarily and actively as users, managers, and beneficiaries. Secondly, it is necessary for the residents, who are not experts in the public design, to have easily understandable and well tractable communication media which facilitate communications with a group of the design experts and the public service personnel. We explained the types and specialities of the communication media. Thirdly, it is necessary for the residents to contribute much to the local development by active participation in the sustainable and consistent public design through using the easily accessible communication media.

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Implementation of Digital Directly Observed Treatment (DOT) System using a Smart Pillbox (스마트 약상자를 이용한 디지털 직접 복약 관리 시스템의 구축)

  • Kim, Beom-Joon
    • The Journal of the Korea institute of electronic communication sciences
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    • v.7 no.5
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    • pp.1213-1219
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    • 2012
  • As Korea is expected to enter an aging society in near future, the number of patients who need a long-term prescribtion is expected to increase as well. In particular, Korea shows the highest in both the incident rate and the death rate among OECD member nations. The current situation requires more strict monitoring and management for patients' taking medicine, there are a few practical problems such as personnel expenses. Recently the concept of directly observed treatment (DOT) that is based on the IT technologies has been introduced. This paper, therefore, proposes a digital DOT system with a smart pillbox and drives key requirements for the smart pillbox that plays an important and essential role in the proposed digital DOT system.

The Role of Quality of Relations in Succession Planning of Family Businesses in India

  • Merchant, Parimal;Kumar, Arya;Mallik, Debasis
    • The Journal of Asian Finance, Economics and Business
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    • v.4 no.3
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    • pp.45-56
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    • 2017
  • Considerable research has been done on the issue of succession in family businesses. However the process of induction, of preparing the members of the next generation for joining the family business has not been examined in detail. This paper attempts to analyse the relevance of three critical factors - 'quality of relations', 'willingness of the inductee' and 'the ability to manage tensions harmoniously' - to the induction process and the progress of the business. It focuses on the Indian context, specifically in the Small and medium Enterprise (SME) area. Qualitative research has been carried out. The Case Study method is used and data has been gathered from two families (including two branches of one family), using frequent unstructured interviews, over a period of five years. It is concluded that positive impact on business, family and the inductee depends to a large extent on the quality of relations, willingness of the inductee and the ability of both the inductor and inductee to handle and manage the tensions. Thus the findings of the study extend current understanding about succession drivers to the specific context of eastern cultural and developing economy represented by the Indian family businesses in the small and medium enterprise sector.

An Analysis on the Nurse Expansion Policies through Policy Network (정책네트워크 이론을 이용한 간호사 확보를 위한 정책과정 분석)

  • Ko, Yu-Kyung;Park, Bo-hyun
    • Health Policy and Management
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    • v.25 no.2
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    • pp.129-139
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    • 2015
  • Background: Policy network theory was proved to be an appropriate analytic tool for the current social welfare policy making process. This study aimed to analyze policy making process related to the nurse expansion and policy output while focusing on the interactions and activities among various policy actors. Methods: In this study, we used reports related to the need for expansion of nursing personnel journals, dissertations, newspaper articles, for hearings and debate policies for securing nurse data, and interviews. We examined three components of policy network, that is, policy actors, interactions, linkage of interest. Results: For that to expand the nurse before the 2000s in expanding the supply of medical supplies have been conducted without much disagreement among policy actors under the government's initiative. However, there was lacked a close relationship between the expanding supply of nurses and inaccurate analysis of supply and demand. As the policy is applied between the various policy actors' needs and claims, conflict was intensified and many policy options had been developed. Government only took a role as a coordinator among policy actors in the 2000's. Also, it was difficult to find sufficient and clear evidence that policy-making process based on fair judgment. Conclusion: Therefore, it is urgently required to determine the policy through a social consensus to address the appropriate policy means and the process by correct analysis of the policy issues.

A Study on Project Management System (프로젝트 관리 시스템에 관한 연구)

  • Park, Koo-Rack
    • Journal of Digital Convergence
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    • v.13 no.1
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    • pp.305-311
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    • 2015
  • Nowadays, because IT market expansion and complexity has been progressing and competition has intensified, there is a growth of information system building industries having difficulty through traditional business management methods. A survey was conducted among site personnel (Project Manager PM and Project Participants) to generate an institutional framework to efficiently manage this and project management process support. Through this, the importance of element technology and fragility of software development project management must be understood and an improvement of the element technology must be generated. By using this, a very relevant result that presented a logical basis was obtained in the decision making of the importance of project management and the role of overall project manager and core project management fields.

A Study on the Effect of Call Center Employee's Job Satisfaction on Productivity : An Empirical Study Through Cases at Mobile Telecommunication Company (콜 센터 상담사의 직무만족이 생산성에 미치는 영향 : 이동통신사의 사례를 통한 실증 연구)

  • Kan, Ho-Doo;Lee, Jung-Hoon;Kim, Dong-Ho
    • The Journal of Society for e-Business Studies
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    • v.15 no.2
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    • pp.107-135
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    • 2010
  • Nowadays many telecommunication service companies try to enhance the quality of their service by providing customers with more specialized service for greater customer satisfaction. As this trend continues, the role that frontline employees play is getting more and more important because they are the ones who have direct influence on customers. For this reason, more than ever, the role of call center has become of paramount importance. Noting that a call center employee's job satisfaction critically affects the quality of service that a customer gets, this study was carried out in order to provide an insight on effective personnel and performance management which can boost up the job satisfaction of a call center employee, thereby enhancing the productivity of Call Center. Conclusively, it verifies that among job satisfaction influence factors, superior's support and compensation fairness indeed have a tremendous influence on job satisfaction of a call center employee. Furthermore, it verifies that if a call center employee is satisfied with his or her job, he or she tends to work more efficiently and hence increase productivity.

A Study on the Staffs of the Governmental Organization of Construction in the Old-Korean Empire - focused on the Architectural Office controlled by the Ministry of Finance - (구한국시대(舊韓國時代) 정부공사기구(政府工事機構)의 직원(職員)에 관(關)한 연구(硏究) - 도지부건축소(度支部建築所)를 중심(中心)으로 - .)

  • Kim, Tae-Jung;Kim, Soon-Il
    • Journal of architectural history
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    • v.2 no.1 s.3
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    • pp.54-73
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    • 1993
  • This study focuses on the staffs of the Governmental Organization of Construction who actually led this organization. Two main points of this study are as follows; 1) The composition and appointment of staffs, before and after the Korea-Japan Treaty in 1907, are evaluated, and 2) The working and academic career of each personnel are analyzed in connection with understanding of internal characteristics of this organization. Special attention is given to Korean personel and Japanese engineers who undertook a leading role. Korean engineering staffs were very few in number. It is thought, viewing their records of careers, that almost all of them didn't have any engineering basis, and simply they had some relations to Japan. It is certain that their role in this organization was interpreters using their Japanese language ability, and their roles were only limited to non-technical areas, if any. The early engineers from Japan were selected among the officials with comparatively rich careers of the Temporary Architectural Dept. or the Temporary Engineering Dept. of Custom House in Japan. But, in later days, the quality of Japanese engineers changed to the level of premature without practical experiences who unwillingly came to Korea to have a job under the depression of construction economy of Japan. The academic careers of Japanese engineers were various, from self-taught to regural college education, but the leading engineers were from Tokyo University. The civil engineers became high-level technical officials in the Government-General after the Japanese Annexation of Korea. But, sometimes later, many of the architectural engineers became practicing architect managing design offices on private basis.

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The Active Measure of the Operation of the Volunteer Fire Brigade in Korea (우리나라 의용소방대의 활성화 방안 고찰)

  • Jeong, Gi-Sung
    • Fire Science and Engineering
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    • v.23 no.5
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    • pp.138-142
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    • 2009
  • The system of The Volunteer Fire Brigade is the Civil autonomic one which was set up from The Chosun Dynasty and has been active. Having suffered from several dificulties from Japanese control in the Chosun Dynasty, The Volunteer Fire Brigade was established by the enactment 1958 Fire Law and we have had it up to this time. The Volunteer Fire brigade played an important role in the period of the past Fire fighting personnel and equipment which we did not have. It has carried out the assistance of the Fire extinction, the early extinction of a fire in the rural region, the extinction of the forest fire, and lots of social volunteering actions etc. but, today's Fire fighting system has made the surprising developments, such as the improvement of national economic power, the increase of knowledge about the safety of the people, the openness of The Fire Fighting Department of Korea. I will try to check out the role of The Volunteer Fire Brigade which filled up the lacking part the fire fighting in the past and make the measures which can activate in these days, looking for the new field of the movement.

The 2018 Fire department emergency medical technician survey (2018년 소방공무원 응급구조사 총조사)

  • Yun, Hyeongwan;Park, Jooho;Lee, Hyeongyeong;Han, Seungtae;Lee, Jeamin
    • The Korean Journal of Emergency Medical Services
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    • v.25 no.3
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    • pp.145-162
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    • 2021
  • Purpose: The 2018 General survey of emergency assistance was conducted to examine the working conditions and welfare, including educational direction, interests, and awareness of work, of the fire department emergency medical technicians (EMT). This would be used as basic data for future policy directions. Methods: Among the fire-fighting officers in 16 cities nationwide, emergency rescue workers engaged in first-aid activities were targeted. With prior consent, a survey was conducted through electronic documents. Of the total 1,227 people, responses from 1,151 were finally analyzed, excluding 76 who did not respond appropriately. Results: The working conditions and welfare of 119 firefighters were moderate, but in the fields of education and interest, the learning according to the regulations was high. In particular, satisfaction with the scope of work was found to be below average. However, it was positive that it will play a role as a social safety net in the future and will converge with cutting-edge science. Conclusion: Although this study was a total investigation of the EMT survey, conducting an EMT survey on all fire fighters in Korea is difficult. Further research is needed, particularly on first-class emergency medical personnel who play a major role in 119 paramedics.