• Title/Summary/Keyword: IT Logistics

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A Study on the Conceptual Frame for Spatial Study of Logistics Industry (물류산업의 공간연구를 위한 개념 체계에 관한 연구)

  • Sung, Sin-Je;Kang, Sang-Mok
    • Journal of the Korean Geographical Society
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    • v.46 no.1
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    • pp.81-99
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    • 2011
  • The purpose of this paper is to systemize the spatial studies of logistics industry by arranging the partially scattered current studies on spatial studies of logistics industry overall. Logistics industry now builds a complex spatial organization which has been developed to the stages of independent optimization by materials management and physical distribution providing specialized logistics services, logistics, and supply chain management including IT and management step by step. The complex spatial organization of logistics industry has been systematized with geographical space and virtual space, disintegration and integration, and intermediation and disintermediation. The three areas reported a dynamic characteristic overlapped in space. The dynamic characteristic has a dose relationship with interaction between IT and space of economic activities.

The Influence of C2C E-commerce Logistics Service Quality on Customer Satisfaction and Customer Loyalty in China (중국 C2C 전자상거래 물류서비스 품질이 고객만족도와 고객충성도에 미치는 영향)

  • Yin-Jie Tang;Tae-In Kim
    • Asia-Pacific Journal of Business
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    • v.13 no.4
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    • pp.61-77
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    • 2022
  • Purpose - The purpose of this study was to explore the relationship between C2C logistics service quality(convenience, responsiveness, reliability, information and empathy) customer satisfaction and customer loyalty. Design/methodology/approach - This study collected 252 survey data from consumers who use C2C platform in China. Then using SPSS 24.0 in order to analyze the data. This study used SPSS 24.0 to perform empirical analysis with 252 people who use C2C platform in China. Findings - First, it was confirmed that the quality of logistics service(convenience, responsiveness, reliability, information and empathy) had a positive effect on customer satisfaction. Second, logistics service quality(convenience, responsiveness, reliability, information and empathy) positively affects the customer loyalty. Third, there is also a strong relationship between customer satisfaction and customer loyalty. Research implications or Originality - It is well known that logistics is an important part of e-commerce. Research on the influence of B2B logistics service quality on customer satisfaction and customer loyalty is more currently, but research on C2C is relatively less. Our study contributes the related research area by doing empirical analysis of the relationship between the logistics service quality and customer satisfaction and customer loyalty to provide development suggestions for C2C sellers.

A Study on the Effect of Logistics Consignment Characteristics of Export Shippers on the Formation and Continuation of Transactions with Forwarders (수출 화주기업 물류위탁 특성이 포워더와의 거래형성과 지속에 미치는 영향 연구)

  • Yoon-Jin Roh;Tae-Woo Kim
    • Korea Trade Review
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    • v.47 no.4
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    • pp.255-270
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    • 2022
  • If import/export shippers entrust their international logistics activities to forwarders, they can receive good logistics services at a lower cost. Therefore, it is important to form a trading relationship between the export shipper company and the forwarder, and it helps to improve the competitiveness of the company. This study derives factors that an export shipper company forms a transaction relationship with a forwarder, and analyzes the effect of transaction formation factors on transaction continuity. Next, the relationship between export consignment characteristics of export shippers and their influence on transaction formation factors and transaction continuity is identified. As a result of the study, transaction formation factors consisted of price, quality, and companionship, and all factors were found to affect transaction continuity. The characteristics of consignment logistics for shippers are the proportion of consignment, the number of business partners, and the transaction period. The proportion of consignment and the number of business partners affected the price factor, and the number of business partners affected the quality factor. There was no mutual influence between the transaction continuity and the characteristics of the shipper's logistics consignment. Therefore, there is a need for recognition of a relationship that can grow between shippers and logistics companies through consignment transactions rather than subordinate recognition based on fair transactions.

A study on Operation factors the Used automobile logistics complex using Fuzzy-AHP (Fuzzy-AHP를 활용한 인천항 중고자동차 물류단지 운영 성공요인에 대한 연구)

  • Kim, Byung-Hwa;Cha, Young-Doo;Ma, Hye-Min;Yeo, Gi-Tae
    • Journal of Digital Convergence
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    • v.15 no.7
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    • pp.97-109
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    • 2017
  • Domestic vehicle penetration rate is growing at 3% per year, but consumers are increasingly buying used cars due to steady price hikes Nevertheless, the used car export market is expected to decline due to import regulations of major countries and the low grade environment of Used car export complex. Therefore, this study using Fuzzy-AHP was aimed to find operational factors of Used car logistics complex and establish a practical management plan of Used car logistic complex in incheon port. Fuzzy-AHP is the method that can be calculated weight of multi-level criteria and change linguistic ambiguity of human to Fuzzy Number. So it's able to propose the realistic decision making alternatives. As a result of the literacture reviews, present study focused on the analysis of the present situation of the logistics of the used car and the activation of the complex, suggested the activation plan and activation of the logistics complex. In the analysis of operational factors, logistic complex cost factors were found to be the most important factors by recording the weighted value of 0.306 in the above factors. The detailed factors were as follows: rent, accessibility, and logistics site size. It is necessary to compute competitive rent for the highly-advanced used car logistics complex, and to realize the rental support policy and to consider designating the free trade zone. In addition, it is necessary to expand the access infrastructure and secure the scale of the company for overseas buyers, and it is necessary to improve the overall government laws and introduce IT system for the future.

An analysis on the competitiveness for port facilities in Chinese major ports (중국 환발해만 항만시설의 경쟁력 분석)

  • Park, Chong-Don
    • International Commerce and Information Review
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    • v.9 no.3
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    • pp.255-271
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    • 2007
  • It is widely acknowledged that Chinese economy becomes a center of world economy and takes up a considerable portion of the trade in Northeastern Asia. Due to the investment and the logistics modernization strategy of Chinese government, recognizing the importance of logistics, the competitiveness of Chinese major ports is tending upward rapidly. Therefore, it is necessary to analyze the competitiveness of Chinese major ports in order to develop the logistics strategy of Korea by cooperating or competing with Chinese ports. In this study, we analyzed the competitiveness of 10 major Chinese ports with Data Envelopment Analysis(DEA). Through the analysis, we could investigate the efficiency of 10 major Chinese ports and figure out the trend of the efficiency within recent 10 years. In order for Korea to achieve the national strategic goal, becoming a logistics hub in East Asia, it is obvious to understand the competitiveness of Chinese major ports which are major competitor and strategic partner at the same time. This study will be useful to understand the competitiveness of Chinese ports and to develop a logistics hub strategy of Korea.

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The study on the Ways to Invigoration of Small Business Logistics by using Multilateral FTA (물류중소기업의 TPP 활용방안에 관한 연구)

  • KIM, Dong-Ho
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.68
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    • pp.149-169
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    • 2015
  • Recently, it's a trend that the third party outsourcing logistics will be increased a logistics flow from law material to final products. The government also works on promoting logistics company as securing the expertise for strengthen logistics industry and secure competitiveness. Nevertheless, logistics market have been divided by polarization between small logistics company and major company. Also a labor who work for logistics is being caused by worsened working conditions. That is one of results of the survey. Almost 50% of response are they have not been aware of FTA and have not known to need the FTA. Many respondents said that entering the overseas logistics or a new way like FTA will be difficult to take part in. Therefore I suggest several examples in this paper to encourage a vitalization of small logistics company through the multilateral FTA. Now our country needs to make an effort to maximize connections between multilateral FTA and policy effect by signing FTA with many countries and extending Economic territory. This effect can completely cope with the improvement of economic interests, establishing regional integration strategy and change of global supply chain. Therefore, a small business logistics have to make their competitiveness & a new dealing market in the future.

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A Study on developing advancement indexes of a urban logistics plan in Incheon Metropolitan City (인천시 도시물류계획 효율적 운영을 위한 개선지표 개발)

  • Chung, Tae-Won
    • Journal of Navigation and Port Research
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    • v.35 no.8
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    • pp.683-689
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    • 2011
  • Urban logistics plan of the previous cargo distribution law has changed into city logistics plan of logistics policy law in which its contents adjusted into direction to improve logistics industries, economic well-being and lifestyle conditions of the city. But the city logistics planning didn't include yet a systematic backbone that plans a vision, performs propelled plan to realize it, and then gives feedback through scientific evaluation indexes. In this context, this paper reviews the previous logistics plans and helps operating and managing a efficient city logistics plan a mid-long term through representative index development required to establish city logistics plan.

A Strategy to Stimulate the Integrated Logistics Companies based on the Structural Analysis of Korean logistics Industry (물류산업의 구조적 분석과 종합물류업 활성화 방안)

  • Kim, Yong-Jin;Seo, Sang-Beom;Ha, Hun-Ko
    • Journal of Korea Port Economic Association
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    • v.22 no.1
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    • pp.61-86
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    • 2006
  • As the economic volume and trade in North-East Asia have dramatically increased, the competition for dominance over the value of logistics among many developed countries has taken a new turn. The Korean government has been planning a strategy for a north-east asian logistics hub in order to increase the global competitiveness of manufacturing companies by promoting a logistics industry. However, the competitiveness of Korean logistics industry is still quite premature compared to global competitors. Taking these accounts into considerations, this study advocates that the structure of Korean logistics companies should be changed from the function of furnishing simple logistics to extending integrated logistics services. It should also shift its focus from executing domestic logistics to meeting international logistics demands and from an execution-focused service to a knowledge-intensive service. The purpose of this study is to explore effective methods for stimulating an integrated logistics industry. Some detailed guidelines and economic interpretations, based upon the results of this research, have been suggested for supporting the related legislation.

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A Study on the Improving the Competitiveness through Analysis of Advanced HALAL Logistics Management Status

  • HWANG, Moon-Young
    • The Korean Journal of Food & Health Convergence
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    • v.6 no.2
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    • pp.9-16
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    • 2020
  • The global halal market is forecast to grow at an annual average of 5.2 percent from 2017 to $3.07 trillion in 2023 due to the high growth rate of the world's Muslim population, the spread of halal-certified food consumption and the economic growth of the Muslim world. Through this study, the difficulty of obtaining halal certification can be overcome through accurate understanding of the general supply chain and other halal supply chain. Also, by examining the trends and requirements of halal logistics standards in countries with advanced halal logistics systems, halal logistics certification agencies, and halal port logistics, we can help establish our own halal logistics system by finding areas that can be benchmarked in Korea and differentiated from those that can be found. For the safe supply chain management of halal products between logistics Supply Chain, an integrated logistics system shall be developed to manage customs and customs as one-stop, while maintaining a complete halal condition on a series of logistics processes such as storage, transportation, customs clearance, etc. Korea, entry into the halal logistics market through halal integrity guarantee solution or platform development can also be considered, taking advantage of the strength of IT and packaging.

Model-based Analysis of Urban Community Logistics Courier Terminal System using Vacant Space

  • Park, Jae Min;Kim, Young Hoon;Kim, Joo Uk;Kim, Young Min
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.2
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    • pp.89-97
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    • 2022
  • The growth of online market is accelerating due to the development of technology and the era of pandemic. In order to deliver the ordered product to customers courier service should be used. In addition, the courier logistics market is growing with the growth of the online market. With the growth of the logistics market, traffic and environmental problems are emerging as social issues. Logistics technology of urban community logistics courier terminal system utilizing vacant space in the city has been developed as a new alternative to environment and traffic problems by increasing logistics efficiency in the city area. In this study, we propose a concept of a system that performs operational concept definition and scenario analysis by applying model-based perspective analysis to urban community logistics courier terminal system under development. Through this study, we defined the operating concept of the urban community logistics courier terminal, which is the target of development, and defined the scenario for system operation by grasping the structure and function of the system and applied it to system development.