• 한국항공운항학회지
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• 제29권2호
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• pp.25-35
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• 2021

Before COVID-19 outbreak in 2019, it is the core value of airline's service to provide check-in service to passengers face to face. However, due to the global pandemic of COVID-19 outbreak, it is expected the airline service in the future would be dramatically changed from being contacted to being untacted with technology-based self service(TBSS). This paper analyzed the perception of passengers using self service technology and their acceptance. According to empirical analysis, it was found that the change of passengers' perception after COVID-19 has a significant positive effect on the innovation of TBSS. The innovation of TBSS(Effectiveness and certainty) had both significant positive effect on the passengers' acceptance on TBSS at airport. Among variables of TBSS, convenience rather than usefulness of TBSS had a significant positive effect on intention to use TBSS of passengers. It was proposed that airlines not only contribute to increase acceptance of TBSS but also inform and promote the prevention effect of TBSS and the importance of untact service to minimize congestion at check-in counter in airport.

• 경영정보학연구
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• 제5권2호
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• pp.241-256
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• 2003

이 연구는 대구 지역의 효과적인 IT클러스터 구축을 위해 클러스터의 유형과 성공요인의 일반적 이론과 그 한계 요인을 살펴보고, 성공적인 클러스터의 형성을 위해서는 지역의 네트워크적 특성, 학습을 통한 암묵지의 활발한 잉여, 지역의 관습, 문화, 특성 등을 함의하고 있는 제도적인 부분을 고려한 지역혁신시스템과 각 산업을 포함한 다양한 이종 에이전트들의 결합형태인 섹터적 특성을 고려되어 적용되어야 한다는 사실도 지적하고 있다. 특히 지역별, 섹터별 특성을 고려하여 선택과 집중으로 특성화된 영역의 브랜드화, 다양한 이종에이전트들이 결합된 IT클러스터 형성으로 암묵지 학습역량의 강화, 혁신주체인 다양한 이종에이전트의 결합인 산학연관 네트워킹 시스템을 통해 구성주체간의 명확한 역할 구분, 타산업 클러스터의 연결 및 환경변화 대응을 위한 제도(institution)공유 등을 대구지역의 IT 클러스터 구축의 성공요인으로 제시하고 구체적인 전략방안을 도출하였다. 이러한 전략과 정책방안들을 통해 네트워크를 통한 지역의 경쟁력을 강화하고 암묵지를 제공하는 클러스터가될 수 있을 것이며, 장기간에 걸쳐서 직, 간접적으로 주요 고용 창출원이 되며 지역경제의 활력을 제공할 수 있을 것으로 믿어진다. 특히 중소제조업 중심도시의 이미지에서 탈피하여 신첨단산업 중심도시로의 변신에 계기가 될 것이며, 이는 새로운 고용창출과 지역경제 활성화에 크게 기여할 것으로 기대된다.

• World Technopolis Review
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• 제4권1호
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• pp.11-22
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• 2015

Globalization, increasing technological advancements and dynamic knowledge diffusion are moving our world closer together at a unique scale and pace. At the same time, our rapidly changing society is confronted with major challenges ranging from demographic to economic ones; challenges that necessitate highly innovative solutions, forcing us to reconsider the way that we actually innovate and create shared value. As such the linear, centralized innovation models of the past need to be replaced with new approaches; approaches that are based upon an open and collaborative, global network perspective where all innovation actors strategically network and collaborate, openly distribute their ideas and co-innovate/co-create in a global context utilizing our society's full innovation potential (Innovation 4.0 - Open Innovation 2.0). These emerging innovation paradigms create "an opportunity for a new entrepreneurial renaissance which can drive a Cambrian like explosion of sustainable wealth creation" (Curley 2013). Thus, in order to materialize this entrepreneurial renaissance, it is critical not only to value but also to actively employ this new innovation paradigms so as to derive community-driven shared value that stems from global innovation networks. This paper argues that there is a gap in existing business incubation model that needs to be filled, in that the innovation and entrepreneurship community cannot afford to ignore the emerging innovation paradigms and rely upon closed incubation models but has to adopt an "open incubation" (Ziouvelou 2013). The open incubation model is based on the principles of open innovation, crowdsourcing and co-creation of shared value and enables individual users and innovation stakeholders to strategically network, find collaborators and partners, co-create ideas and prototypes, share their ideas/prototypes and utilize the wisdom of the crowd to assess the value of these project ideas/prototypes, while at the same time find connections/partners, business and technical information, knowledge on start-up related topics, online tools, online content, open data and open educational material and most importantly access to capital and crowd-funding. By introducing a new incubation phase, namely the "interest phase", open incubation bridges the gap between entrepreneurial need and action and addresses the wantpreneurial needs during the innovation conception phase. In this context one such ecosystem that aligns fully with the open incubation model and theoretical approach, is the VOICE ecosystem. VOICE is an international, community-driven innovation and entrepreneurship ecosystem based on open innovation, crowdsourcing and co-creation principles that has no physical location as opposed to traditional business incubators. VOICE aims to tap into the collective intelligence of the crowd and turn their entrepreneurial interest or need into a collaborative project that will result into a prototype and to a successful "crowd-venture".

• 기술혁신연구
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• 제17권1호
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• pp.119-148
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• 2009

최근에 서비스산업의 혁신 구조와 유형을 연구하기 위하여 서비스혁신 모형에 대한 논의가 활발하게 진행되고 있다. 본 연구에서는 디지털컨텐츠산업을 분석하여서 서비스 제공자, 컨텐츠 개발자, 사용자 및 네트워크 제공자 사이의 연계성을 연구할 수 있는 혁신시스템의 모형을 제시하였고, 서비스적인 면과 제조업적인 면을 동시에 포함하고 있는 디지털컨텐츠산업 혁신시스템의 특성을 분석하였다. 본 연구에서는 Gallouj and Weinstein(1997) 및 Gallouj(2002)이 제시한 서비스혁신시스템 모형의 바탕 위에서 디지털컨텐츠산업의 특성인 사용자 참가 및 네트워크 외부효과( network externalities) 등을 추가하여서 디지털콘텐츠 서비스 혁신시스템 모형을 구성하였다. 이 모형의 적절성을 검증하기 위하여 우리나라의 온라인게임산업의 혁신 과정 사례를 분석하였고, 사례분석을 통하여 디지털컨텐츠산업의 혁신 유형의 분석, 서비스혁신(service innovation)과 제조혁신(manufacturing innovation)과의 관계, 정부정책의 유효성 등에 대하여 분석하였다. 본 연구에서 도출한 혁신시스템 모형은 디지털컨텐츠산업의 역동성을 이해하는데 다음과 같은 이점을 가지고 있다. 첫째, 컨텐츠 개발자, 플랫폼 제공자 및 네트워크 제공자 사이에 일어나는 제조혁신과 서비스제공자와 사용자 사이에 일어나는 서비스혁신을 분리하였으므로 양 혁신 간의 상호작용을 모형 내에서 분석할 수 있다. 제조혁신과 서비스혁신의 분리를 통하여 디지털컨텐츠산업에 대한 정부의 규제 또는 촉진 정책의 영향을 구체적으로 분석할 수 있다. 둘째, 모형 내에 네트워크의 외부효과를 내생변수화 함으로써 네트워크의 외부효과가 혁신의 선 순환을 일으키는 방식과 구조를 알 수 있는 장점이 있다. 셋째, 서비스혁신의 유형은 제조혁신의 유형과 상이하며 그 효과에 있어서도 큰 차이가 나는 점을 파악할 수 있다. 특히 비 파생적 혁신의 하나인 재조합적 혁신은 제조업에서는 중요하지 않지만, 서비스산업에서는 핵심역량을 구성 한다. 서비스산업의 복제방지 제도가 미비함에도 불구하고 복제가 어려운 이유 중의 하나는 서비스산업이 가지고 있는 독특한 핵심역량 때문이다. 본 연구 결과는 디지털컨텐츠산업의 지속적인 발전의 기초가 되는 여러 유형의 혁신을 촉진하고 유지할 수 있는 정책적 기초를 제공할 수 있는 점에 의의가 있다.

• 유통과학연구
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• 제14권11호
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• pp.5-17
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• 2016

Purpose - The purpose of this study is to establish an conceptual framework to explain the mechanism of internationalization behavior being used by recently established retailer in emerging countries. Research design, data, and methodology - The existing research on retail internationalization has focused on global retailers located in advanced countries which have expanded their business to emerging countries. That is, "internationalization from top to bottom". However, recent years have seen a reversal in this trend, resulting in the emergence of "internationalization from bottom to top" by retailers based in emerging economies. In order to explore this reversal, this study attempts to develop an conceptual framework based on the theories of "innovation" and "retail format". Results - This study found an conceptual framework which was adopted both a concept of "formula" derived from the theory of retail format and a concept of "production and process innovation" derived from the theory of innovation as a core concept. Conclusions - The conceptual framework provided an understanding of how retailers in emerging countries have gained a competitive advantage over retail companies based in countries with advanced economies. It suggested that innovation that gave these companies a competitive edge was caused by competitive interaction which allowed them to expand to oversea markets.

• World Technopolis Review
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• 제5권1호
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• pp.30-46
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• 2016

This paper is intended as an opening of a dialog on how to apply platform thinking in the development of innovation environments. It will briefly describe a new STP (Science and Technology Park) concept called 3GSP (Third Generation Science Park), which is gaining momentum in Finland. The paper explains the fundamental changes that are currently taking place in the global innovation environment and explains why platform thinking is becoming an essential element in ecosystem development. The theoretical background and classifications of platforms are described and the benefits to be gained from STP perspective are highlighted. The paper emphasizes especially the role of so called 'competence platforms' and explains the main characteristics of a fully working competence platform. The role of competence platforms in understanding serendipity and as a fundamental factor in building the team is also highlighted. The paper analyses from STP perspective several practical examples, where platform thinking supports the emergence of new innovation environments, including Urban Mill (Finland) and Meetberlage (Netherlands). The requirements for comprehensive competence platform services are presented and their potential to support community building and therefore ecosystem development is illustrated. This analysis will provide STP practitioners with new models for applying platform thinking and will help to establish co-creation, open innovation and serendipity management practices. The case studies presented will help STP management teams to evaluate the benefits of competence platforms in different contexts.

• 한국디지털정책학회:학술대회논문집
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• 한국디지털정책학회 2004년도 International Conference on Digital Policy & Management
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• pp.145-168
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• 2004

In industrialised countries, innovation is a key source of economic growth. Research is a key driver of technological innovation and involves the process of systematic investigation and/or experimentation to discover new knowledge. The Governments' industry innovation policy supports a business focus on Research and Development (R&D) through a range of programs in order to achieve these aims. The Innovation Statement (DISR 2000, 20010, launched by the Australian Prime Minister in January 2001, commits an additional $3 billion overfive years to encourage and support innovation. The Australian Government aims to build world competitive firms and strong research capability in industry to strengthen Australia's international competitiveness and increase national prosperity. It develops policies and programs to enhance investment in innovation. The Australian Government has established a number of R&D funding support programs aimed at increasing the level of R&D in Australia. The backbone of these programs is the tax concession program, which is made up of the 125 per cent R&D tax concession, the 175 per cent premium tax concession and the tax offset. Over 4000 businesses take advantage of the tax concession scheme, which costs the government around $400-million a year. This cost is expected to rise to over half a billion by 2005-06 (Commonwealth of Australia, 2003). Ensuring these resources are invested where they provide significant national economic benefits is a major policy issue. In this sense, this paper looks at the appropriateness, effectiveness and efficiency of the R&D tax concession with costs and benefits analysis.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2008년도 추계학술대회 및 정기총회
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• pp.152-156
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• 2008

This study examines the relationships between R&D investment and Market value of Firms using data of small and medium enterprises (SMEs) in the manufacturing sector of Korea. In particular, this paper investigates the role of technology innovation system in the impact of R&D investment on firm's Market value of Firms. Findings from the previous studies on the relationship between R&D investment and Market value of Firms are positive relationship. Main of the previous studies demonstrated a positive impact of R&D investment on Market value of Firms. On the other hand, some recent studies showed this is not the case. Those studies persisted that the technological innovation system for managing and efficiently utilizing R&D investment and capability has to be built in order for R&D investment to give rise to increases in Market value of Firms. According to the Oslo manual by OECD, it is assumed that a technology innovation system can becharacterized as three factors :capability for technological innovation, capability for technology commercialization, capability for technological innovation management. This study divides sample firms into two groups using the "Inno-Biz" certificate system of the Korean Small and Medium Business Administration (SMBA): Inno-Biz firms Vs. Not Inno-Biz firms. The system selects innovative SMEs denoted as "Inno-Biz" using the above factors as criteria. The results revealed that the technology innovation system has the moderating effect to R&D investment on Market value of Firms.

• 한국정보시스템학회지:정보시스템연구
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• 제13권1호
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• pp.135-159
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• 2004

In industrialised countries, innovation is a key source of economic growth. Rrsearch is a key driver of technological innovation and involves the process of systematic investigation and/or experimentation to discover new knowledge. The Governments'industry innovation policy supports a business focus on Research and Development (R&D) through a range of programs in order to achieve these aims. The Innovation Statement (DISR 2000, 20010, launched by the Australian Prime MinisterJanuary 2001, commits an additional ${\$}$3 billion over five years to encourage and support innovation. The Australian Government aims toworld competitive firms and strong research capability in industry to strengthen Australia's international competitiveness and increase national prosperity. It develops policies and programs to enhance investment in innovation. The Australian Government has established a number of R&D funding support programs aimed at increasing the level of R&D in Australia. The backbone of these programs is the tax concession program, which is made up of the 125 per cent R&D tax concession, the 175 per cent premium tax concession and the tax offset. Over 4000 businesses take advantage of the tax concession scheme, which costs the government around ${\$}$400mi11ion a year. This cost is expected to rise to over hall a billion by 2005-06 (commonwealth or Australia, 2003). Ensuring these resources are invested where they provide significant national economic benefits is a major policy issue. In this sense, this paper looks at the appropriateness, effectiveness and efficiency of the R&D tax concession with costs and benefits analysis.

• International Journal of Quality Innovation
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• 제9권1호
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• pp.153-167
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• 2008

This paper presents the findings of a visiting scholarship research that was carried out at the Faculty of Engineering, University of Technology Sydney, Australia. Based on the extensive literature review, government databases and international statistics, it introduces an analytical framework for comparison of the national innovation systems (NIS) of China and Australia in regards to their strengths and weaknesses. This is done through individual examination and comparison of functions of typical institutions involved in innovation to reveal the structural characteristics and performances of the two systems. The interactions among these institutions are then analysed to illustrate their dynamics and efficiency. The comparison has shown clearly that China's NIS has several weaknesses and gaps due to its developing and transition stage. There are positive signs that Chinese Government has recognised the nature and scope of the problem and seems to work in the right direction. This paper aims to support this process by providing some recommendations that could help bridge the gaps between the NISs of China and Australia. Due to the fact that both, China's and Australia's NISs, have their unique characteristics but share numerous complementary features, there is a large potential for further cooperation between the two national innovation systems.