• 대한안전경영과학회지
• /
• 제12권1호
• /
• pp.149-159
• /
• 2010

Unknowingly, the relationship between IT departments and their internal customers becomes that of client-supplier based on the mechanisms of marketing and competition. In addition, due to enhanced focus on the customer in the planning, development, and delivery of information service, IT service management(ITSM) has become increasingly important. These days IT management is focusing particularly on the 'de-facto' standard ITIL (IT Infrastructure Library) for implementing ITSM. It is linked as a part of CobiT’s 'deliver and support' domain, which is a framework of IT governance, and ISO/IEC 20000 is a unique international certification standards on the ITSM. This paper proposes the strategy and procedure for ITSM implementation based on ITIL with consideration of IT governance structure for manufacturing industries. It also presents a case study to share the lessons learned and results of an ITSM project.

• 한국비블리아학회지
• /
• 제29권1호
• /
• pp.47-72
• /
• 2018

디지털 시대에서 기록의 품질 확보는 기록자산으로서의 가치를 결정하는 중요한 요소이다. 기록의 품질은 주로 IT 시스템을 이용하는 모든 기록의 생산과 활용 과정에서 기록 요건을 얼마나 일관성 있게 적용할 수 있는가에 달려 있다. 그러므로 조직의 전체 영역에 적용할 수 있는 효과적인 기록관리 거버넌스의 중요성이 더욱 부각되고 있다. 본 논문의 목적은 보다 가치 있는 기록을 산출하고 관리하기 위해 기록관리 거버넌스의 새로운 틀을 제시하고 이를 실행에 옮길 수 있는 방안을 제시하고자 함이다. 이를 위해 기록의 증거적 가치와 정보적 가치를 고려하여 기록의 생산, 유통, 활용, 저장, 보호 등 프로세스 전반에 대한 일관된 정책과 절차를 수립하고 운영하는 거버넌스 체계의 필요성을 제시하고, 2010년대에 제시된 정보 거버넌스 모델인 IGRM과 기록경영시스템 MSR 표준을 통합하여 실제 조직에 적용할 수 있는 기록관리 거버넌스 통합모델을 제안하였다.

• 한국컴퓨터정보학회논문지
• /
• 제18권12호
• /
• pp.45-53
• /
• 2013

정부통합전산센터는 정부부처별로 운영 중인 정보시스템을 통합하여 공동 활용체계를 구축하기 위해 2005년에 설립되었다. 정부통합전산센터의 구축과 운영 과정에서 다양한 IT 거버넌스 이슈들이 잠재되어 있다. 조직이 효과적인 IT 거버넌스를 구현하기 위해서는 이슈별 핵심성공요인들(CSFs)을 확인하는 것이 중요하다. 그러나 공공부문에서 IT 거버넌스의 핵심성공요인을 다룬 연구들은 많지 않다. 본 연구에서는 문헌고찰과 전문가 패널의 의견수렴을 통해 정부통합전산센터의 IT 거버넌스 핵심성공요인들을 도출한 후 실무적인 시사점을 제공하였다. 본 연구의 결과는 정부통합전산센터의 효과적인 IT 거버넌스 구현에 기여할 수 있을 것으로 사료된다.

• 인터넷정보학회지
• /
• 제14권4호
• /
• pp.63-76
• /
• 2013

This short report introduces the general background why Brazil conference is being prepared and what topics would be undertaken and what goals are being taken into account. It overviews what differences from traditional telecommunication governance, internet governance has had in its historical development and how such differences had been formed from its technological differences and the regulatory policy shift from common carrier regulation to privatization. Moreover, the fact that open, voluntary, bottom-up, diverse stakeholder's participation had evolved throughout the historical development of the internet, had established the present multistakeholder governance model from technological standardization to addressing scheme policies. ICANN, which has governed internet addressing schemes since the earlier 2000s, had developed address policies including IANA function from Jon Postel and technical community's legacy management system into contract based formation between ICANN and gTLD, ccTLD registries. And it made dispute resolution policies responding to trademark disputes and resolved gTLD monopoly issue by introducing new TLD generation and the separation of registry and registar. However, there had been challenges on the legitimacy of ICANN due to its dependency on the Federal Government of the U.S. particularly in its oversight role over ICANN and IANA contract. WSIS raised up internet governance issues including addressing governance, and set up IGF as a discussion platform for multistakeholders to discuss and share all views on other internet related public policies. IGF's loose and non-binding discussion once frustrated governments and other stakeholders, but more focused discussion and visible outcomes have consolidated its unique role for internet governance discourses. Particularly, IGF addressed many emerging internet related issues like cybersecurity, privacy, net neuratlity, development related issues. WTPF of 2013, after WCIT debate on whether traditional telecommunication regulation could be applied to internet infrastructure, suggested other governance issues such as the transition to ipv6, IXP coordination etc. How to make sure the legitimacy of internet addressing governance and how and where other internet related public policies could be undertaken are fundamental tasks for internet governance. Brazil conference, which has been motivated by the breakdown of trust in internet governance from NSA mass surveillance revealed by Snowden, faces these questions and try to make consensus on principles, institutions and roadmap for internet governance in multistakeholder participation way.

• 농촌계획
• /
• 제27권3호
• /
• pp.11-20
• /
• 2021

Recently, natural disasters caused by climate change have become more frequent across the world. Our country is also not exceptional, and it is urgent to come up with appropriate measures in the agricultural sector as the size and intensity of drought are becoming severe. Consequently, the Ministry of Agriculture and Food has continuously raised the need for efficient water management and governance to overcome the periodic drought. Thus, there is a need for water-saving education and water conservation governance for sustainable and efficient use of agricultural water. Governance is a cooperative mechanism involving various stakeholders, such as central, local, civil society, and businesses, to solve regional or social problems, with different definitions and concepts depending on the field or scope. In this study, we aim to present basis of a governance framework for direct water management participation involving the key agricultural water use stakeholders to imbibe the culture of water savings and conservation practices. Based on this, water-saving governance was established and operated in Gyeongju and Yeoju, in South Korea as a 'water conservation practice', while the water management status of local farmers, the reliability and importance of stakeholders, and the need for governance were investigated. The results indicate that the involvement of various stakeholders in the governance of water management yielded water-saving effects. This study provides the directions of making a framework for water-saving governance establishment and operation. It is expected that sustainable agricultural water use can be achieved in response to climate change if the governance builds and operates with agricultural water use stakeholders based on the continuous government supports.

• The Journal of Asian Finance, Economics and Business
• /
• 제5권3호
• /
• pp.185-193
• /
• 2018

This paper aims to explore the risk governance framework and socially viable solutions, attempting to provide guidance for the decision making process. The key idea of this study start with overcoming the limitations of IRGC risk governance framework, which mainly focuses on a comprehensive framework for risk governance. This article has employed SWOT analysis as a methodology, which is a strategic planning technique used to help identifying the strengths, weaknesses, opportunities, and threats related to business competition or risk management. In this paper, socially viable solutions as an alternative plan place emphasis on the adoption of concern assessment through a concerns table. It is also proposed that scoping has to get introduced, with SWOT analysis in the process. The results of this paper support that multiple stakeholders have to participate in the process of identifying and framing risk and communicating with each other, considering the context. It should be noted that communities can become involved and take important parts in decision making process in various ways. It is recommended that engaging stakeholders to both risk assessment and risk management is material to dealing with risk in a socially viable way. It also implies that the community-based disaster management should be better prepared for the decision making process in socially viable solutions.

• 인터넷정보학회지
• /
• 제14권3호
• /
• pp.5-20
• /
• 2013

ICANN has been governing the Domain Name System(DNS) "technically" since 1998. The architecture is called Internet Governance, and it brings about many different discourses; "What does that govern?", "Who delegate its role to ICANN?"," How could the regime ensure fairness?" etc. This article will analyze on Internet Governance by applying the government approach of Foucault, and try to compare two parts, the 'core' and the 'edge' of Internet Governance for method. Whereas the 'core' of it refers the site that be governed by the formal contract directly, the 'edge' as the rest of it means informal friendly relations with ICANN. The 'core' rule was stemmed from technological community such as IAB or IETF historically. They had invented new world and its population to integrate the technical order as protocol and the semiotic order as language, that be based on new government mode. On the other hand, ".KR" domain, one of the 'edges', has been evolved into more heterogeneous system, through contest and conflict between traditional state and Internet Governance. The governed object of ".KR" domain is situated in the crossing of each other the 'protocol user', the 'language-semiotic user' and the' geographical resident'. Here the 'geographical resident' rule was weird for DNS, so that shows the internal lack of Internet Governance. It needs to move to the concept of 'Hangeul(Korean-language) user' rather than the 'geographical resident'.

• 한국IT서비스학회지
• /
• 제18권4호
• /
• pp.171-190
• /
• 2019

This study comparatively analyzes the cases of CDMA (Code Division Multiple Access) and WIPI (Wireless Internet Platform for Interoperability) to find out the success and failure factors of technology policies in the field of mobile communication industry. For this purpose, the two cases are analyzed through a new analysis framework, which is made by combining System of Innovation with a range of variables derived from precedent studies, such as external environment, institutions, technological system, governance structure, and interactions of actors. The results of analysis show that in the CDMA case, the following factors led to success ; Korea made good use of the external opportunities in the early stage of digital communication technology and adopted a suitable governance structure for the technological system. Main actors in Innovation System had strong will for success and engaged in cooperative interaction. For the WIPI, however, the timing of technology policy was inappropriate and a unsuitable governance structure for technological system was chosen because of path dependence. The Innovation System failded to respond efficiently to the situation where conflicts among actors had intensified, US trade pressure had increased and innovative smartphones emerged. The results of this study provide the practical implications for the success of technology policy; namely it is important to choose a governance structure that suits the external environment and characteristics of technology and to activate cooperative interactions among actors in Innovation System.

• 한국멀티미디어학회논문지
• /
• 제16권3호
• /
• pp.399-409
• /
• 2013

정보통신 기술이 발전함에 따라 기업의 IT 의존도가 높아지고 효율적인 IT 거버넌스에 대한 기업들의 관심도 증폭되고 있다. 또한 IT 부문의 운영비 절감 및 업무 효율성 극대화를 위해 매니지드 서비스를 도입하는 기업들도 증가하고 있다. 그러나 아직까지 매니지드 서비스와 기업의 IT 서비스 효율성 혹은 IT 거버넌스 등과의 상관관계에 대한 학문적 또는 실증적 연구는 극히 미흡한 실정이다. 본 연구는 IT-BSC (Balanced Scorecard) 성과지표 모델을 기반으로 매니지드 서비스가 기업의 IT 거버넌스에 미치는 영향을 분석하였다. 전문가 FGI(Focus Group Interview)와 설문 등을 통해 분석된 연구결과는 매니지드 서비스가 IT 거버넌스 효율성을 제고할 수 있는데 특히, 기업의 사용자 지향성과 운영 우수성에 가장 큰 영향을 미치는 것으로 나타났다. 아울러 비즈니스 프로세스 표준화를 통해 매니지드 서비스를 도입하면 IT 거버넌스 효율성과를 더욱 향상시킬 수 있는 것으로 분석되었다. 본 연구 결과는 향후 매니지드 서비스를 도입하고자 하는 기업들의 의사결정 시 가이드라인으로 활용될 수 있을 것이다.

• 한국컴퓨터정보학회논문지
• /
• 제14권6호
• /
• pp.143-152
• /
• 2009

본 논문에서는 ITA/EA 기능이 IT거버넌스에 미치는 영향을 분석하기 위해서, 조직에서 ITA/EA가 역할을 하고 있는 몇 가지 기능요인들을 도출하였다. 또한 이 요인들이 IT거버넌스에 미치는 영향을 실증적으로 분석하였다. 총 223개의 조직에 대한 설문조사를 통한 자료를 통계적으로 분석한 결과, 인프라 체계화, 의사결정 향상 그리고 IT 프로세스 및 지원 기능들이 IT거버넌스에 영향을 미치는 요인으로 나타났다.