• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.417-422
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• 2007

본 연구에서는 조직에서 ITA/EA가 기여하는 기능이 무엇인지 그에 관한 측정항목들을 도출하였다. 또한 조직의 IT거버넌스가 왜 구축되고, 구축효과는 무엇으로 평가할 수 있는지 측정항목을 탐색적으로 도출하였다. 그리고 설문조사를 바탕으로 상호간의 영향관계를 통계적으로 검증하였다. 분석 결과, IT거버넌스 영역중 IT자원 및 성과관리와 IT프로세스 관리에는 ITA/EA의 업무프로세스 지원과 투자효율화 요인이 유의한 영향을 미치는 것으로 나타났으며, 마찬가지로 IT서비스관리에는 업무프로세스 지원, 투자효율화, 인프라체계화 요인이 영향을 미치는 것으로 나타났다.

• 한국IT서비스학회:학술대회논문집
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• 2003.05a
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• pp.376-381
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• 2003

최근 국방정보화 투자 규모가 늘어남에 따라 정보화 평가에 대한 관심이 높아지고 있다. 특히 자원관리 분야와 C4I에 대한 투자가 확산됨과 동시에 정보기술의 다양성과 복잡도가 증가함에 따라 조직의 정보화 수준과 성과에 대한 평가 필요성이 확산되고 있다. 이러한 현상은 급속하게 변화된 정보기술 패러다임과 높아지는 정보화 실패율에서도 그 원인을 찾을 수 있다. 이러한 정보기술의 성과가 복합적, 간접적, 장기적, 무형적 형태로 나타나므로 그 평가가 더욱 어려워지고 있다. 본 연구에서는 현재 진행 중인 국방정보화의 추진 동향을 살펴보고, 국내 정보화평가방법론에 관하여 살펴보았다. 그리고 국방부에서 추진해야 할 국방정보화 평가의 방안을 제시하였다.

• Information Systems Review
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• v.12 no.2
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• pp.189-203
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• 2010

Is presenting guidance of information performance measurement as government PRM version 2.0 these common reference models in public sector. Government PRM is consisted of assessment classification system and standard line of sight and performance management standard form. Through this, is sorting performance element and define cause-and effect. Government PRM is supplying measurement categories at assessment classification system, but relative importance for application standard by measurement categories is not presenting. In this study, importance for government PRM's measurement categories been applying by commonness Test of information performance measurement of public sector wishes to deduce estimation and priority. Research model used Fuzzy QFD, and designed so that can reflect well PRM's development purpose. I applied Fuzzy AHP and FPP method that graft together fuzzy theory to minimize uncertainty and ambiguity in that expert opinion. Is drawn to element that "Standard model offer for information department and management" is the most important in government PRM's development purpose. "Quality of service" is showing the highest priority in customer results in measurement category. Importance for government PRM's measurement categories can offer common valuation basis in government and public institution. Hereafter if examine closely quantitative cause-and effect for structure model of measurement classification system when study government PRM more objective and efficient reference model become.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.17 no.2
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• pp.195-205
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• 2022

This study aims to investigate the relationship between Corporate Venture Capital(CVC) investments and firm innovation, exploring the moderating effect of corporate ESG risk on this relationship. First, adopting the organizational learning theory, I theorize a process in which a firm's relationship with a venture through CVC investments acts as an external innovation source for learning and ultimately short-term innovation. Also, based on the discussion of the stakeholder theory, I argue that when a firm is evaluated as having high ESG risk externally, this may have a negative moderating effect that weakens the relationship between CVC investments and innovative performance. In order to verify these hypotheses, panel data analysis was performed using CVC investments data, patent application data, and ESG risk scores of US high-tech firms from 1993 to 2018. As a result of the analysis, as expected, it was found that the more the firm invests in ventures through CVC, the more the firm's innovative performance increases. In addition, the social aspect of ESG risk of a firm, related to the local community and employees, were found to weaken the association between CVC investments and innovative performance. This study expands the understanding of existing research on CVC investments as a vehicle for learning and innovation. Focusing on the importance of relationship with ventures rather than the size of CVC investments, I empirically examined that the formation of CVC relationships with ventures is directly related to the short-term innovation of investing firms. Additionally, this study contributes to the CVC literature by including stakeholders in the current discussion in addition to investing firms and portfolio ventures. Finally, this study investigated how ESG issues, which are attracting attention as playing an important role in firm activities, are related to CVC investments.

• Korean Journal of Construction Engineering and Management
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• v.16 no.6
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• pp.144-155
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• 2015

This paper is to understand investment's efficiency and performance of commercial real estate assets diversified by use and district. To do so, this paper divides two different commercial real estate markets(office build market and retail real estate market) in Seoul city by district into "GBD(Gangnam Business District), YBD(Yeouido Business District), and CBD(Central Business District)" and "GBD(Gangnam Business District), SBD(Shinchon Business District), and CBD(Central Business District)" respectively, configures these districts each other to structure portfolios as its portion varies based on Markowitz's Mean-Variance principle, and looks at risk-return relationship of portfolios to find out efficiency, performance, and optimal investment chosen based upon Sharpe's Performance Index. As a result, the portfolio configured by "10 to 30% of office building asset at CBD" and "70 to 90% of retail real estate asset at CBD" is shown to be the most optimal, suggesting the highest quarterly Sharpe's performance index of 2.7118~2.7776 with quarterly rate of return of 1.826%~1.838% and quarterly standard deviation of 0.573~0.589. Furthermore, it is obvious that diversified portfolio configured by use(office-retail) shows better investment performance than that by district with same type of asset(office-office or retail-retail). Finally, results driven from this research will play an important role to stimulate real estate and construction markets through enlarging ideas as to diversified investment by use and district on real estate indirect investment products.

• Proceedings of the Korea Information Processing Society Conference
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• 2011.11a
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• pp.1548-1551
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• 2011

IT 기술의 급속한 발전과 저변으로 조직에서는 업무의 성과창출 및 생산성 제고 등을 목적으로 IT 기술을 업무와 밀접하게 연동을 하면서 정보시스템의 규모는 점점 방대해지고 투자비용은 지속적으로 증대하고 있다. 그러나 정보자원 도입의 중요성에 대해서는 인지하고 있으나 관리는 상대적으로 소홀한 실정으로서 중복투자 발생 및 재활용 미흡 등의 문제가 발생하고 있다. 이에 본 연구는 특정 기관에서 정보자원의 효율적 관리에 대한 노력과 해결 방안을 사례를 들어 정보자원의 종합적이고 효율적인 관리체제와 구축 방안을 제시하고자 한다.

• Proceedings of the Korea Association of Information Systems Conference
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• 2004.11a
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• pp.527-531
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• 2004

정보기술의 개발 및 도입을 위하여 많은 투자가 이루어지고 있으나 IT가치평가의 독특성과 IT가치의 다양성으로 계량적이고 객관적인 IT가치평가가 용이하지 않다. 이 연구에서는 IT의 가치를 평가하고 IT가치전략을 분석하기 위한 새로운 IT가치평가방법을 제시하고자 한다. 이 방법론은 경영 전반의 관리 및 성과 평가를 위한 Balanced Scorecard(이하 BSC)의 평가요소를 이용해 새로운 프레임워크를 제시함으로써 가능하다.

• Management & Information Systems Review
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• v.37 no.3
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• pp.83-113
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• 2018

The purpose of this study to empirically examine a smart work investment and job performance by change resistance. Firstly, There investigates mediating role of the communication between the smart work investment and the job performance. Secondly, It will identify the job productivity differences through a level of organizational change resistance that reduced smart work investment. The smart work is to provide the flexibility of time and location and is a working method to improve a work productivity of organization members. The introduction of smart work means the adoption of new organizational culture, institution and technology and requires a novel change of a custom and pattern on existing organization culture and institution because of transformation form of communication and collaboration. The method of this study adopts a structural equation model to test a mediating effect of communication and a moderating effect of change resistance level. This model confirms whether smart work investments provide a positive impact on communication and organizational productivity. In addition, I will classify a change resistance level of smart work by cluster analysis and then check a critical path difference of job productivity between each group. As a result, The organizational IT, institution and culture on the smart work investment appeared to important influencers in communication and also had a direct influence of individual performance. Also, The three independent variables of smart work investment have an indirect influence of individual and organizational performance through communication mediating variables. However, the organizational IT and institution as independent variables do not provide direct influence of organization performance. Nevertheless, two independent variables of organizational IT and institution have an indirect influence the organization performance through communication mediating variables. As a result of confirming a productivity of three groups on organization resistance, there was a difference the individual and organizational performance among groups. The low-level group of organizational resistance showed high coefficient value of performance compared to other groups. The group analysis implications, The smart work investment appeared significantly to revise the institution first, build culture secondly and advanced technology lastly. The theoretical implication from this study contributes an extension of social science theory through socio-technical systems, institution, culture, change resistance and job performance based on smart work. The practical implications explain the smart work success in step-by-step investment rather than radical investment as level management of change resistance. In future research, the smart work performance between private and public firms will analyze a difference of the organizational culture, institution, technology and performance.

• Asia Marketing Journal
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• v.10 no.2
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• pp.31-69
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• 2008

The purpose of this study is to identify the organizational characteristics that enhance CRM performances of a company. Based on a review of diverse definitions of CRM performance, this study examines the relationships among CRM performance measures and organizational characteristics. A questionnaire survey of 123 CRM managers of Korean companies was conducted to test the proposed research model, and a series of structural equation modeling identified the strong effects of organizational characteristics on CRM performance. It was found that top management commitment to CRM and a firm's strategic readiness lead to high levels of CRM investment, which, in turn, enhance directly task-related performance and indirectly customer-related performance. This study also confirmed that customer orientation is significantly related to task-related CRM performance and that the variables of CRM commitment and organizational culture may enhance customerrelated performance indirectly through their effects on the task-related performance. However, organizational members' resistance to change was found to have no effects on CRM performance. Overall our research broadly supports the role of organizational characteristics revealed in the CRM literature.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.11a
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• pp.678-682
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• 2006

최근 기업에서는 가치창출을 위해서 정보기술을 어떻게 활용할 수 있을지에 대한 관심이 높아지면서 IT에 대한 투자가 증가하면서 IT에 대해서 전략적으로 중요하고 IT도 하나의 비즈니스로 관리되어야 한다고 여겨지고 있다. IT에 대한 비용 절감에 대한 요구는 계속되고 있으며, 사용자들의 요구수준이 높아지고 있어서 IT서비스제공자는 합리적인 비용 구조하에 더 나은 품질의 서비스를 제공해야 하는 상황이다. 이처럼 IT서비스 관리의 중요성이 커짐에도 불구하고 아직까지는 국내에서는 IT서비스 관련된 연구나 논문들은 IT서비스 관리의 인증이나 개발에 대한 탐색적인 연구만 있을 뿐 실증적인 연구가 미흡한 실정 이다. 따라서 본 연구는 먼저 문헌 연구를 통해서 IT서비스 관리 구성요소에 대해 알아보고자 하였다. 또한 이를 뒷받침하기 위해 실제 IT서비스를 도입하고 있는 기업들을 대상으로 IT서비스 관리구성요소를 파악하였다. 본 연구의 의의는 문헌연구나 현장연구를 통해서 제시된 IT서비스관리의 구성요소를 이용하여, 차후 IT서비스관리를 통해서 IT서비스관리 성과향상에 기여할 수 있다는 점을 실증적으로 밝혀내기 위한 틀을 제공한다는데 있다.