• Title/Summary/Keyword: IT투자성과측정

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Enterprise Information Portal and job performance (기업정보포탈과 직무성과와의 관계)

  • 이동만;강영선
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2003.05a
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    • pp.219-239
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    • 2003
  • 지난 몇 년간 인터넷의 확산과 더불어 기업 환경에는 많은 변화가 있었다. 그 중 하나가 전자적인 형태로 접근할 수 있는 정보 양의 급증이라 할 수 있다. (Martin White, 2000 : 신학철, 2001) E-business 환경에서 이처럼 정보의 양이 급증함에 따라 정보의 효율적인 활용은 기업의 주요 경쟁원천이 되고 있다. 정보의 중요성을 깨달은 기업들은 운영효율성 증가를 위해 백오피스시스템과 프론트오피스시스템 등에 많은 투자를 했다. (안승용, 2001) 하지만 새로운 정보시스템 도입 시 레거시시스템과의 통합을 고려하지 않아 업무효율성 향상을 위한 정보기술이 역으로 업무수행을 저해하는 결과를 초래했다. (Jaydip, 2002) 예컨대 기업의 각 시스템간에 정보의 일관성이 결여되어 있고, 필요한 정보 역시 기업내 여러 시스템에 산재되어 있어 정보의 이용 면에서 효율성이 떨어지는 문제에 직면하게 된 것이다 따라서 기업은 각 시스템에 산재해 있는 정보사용의 효율성을 놀이기 위해 기업 내 다양한 정보시스템간 통합의 필요성을 인식함에 따라 이전까지 분산 환경이던 IT환경이 점차 기업정보포탈(Enterprise Information Portal: EIP)같은 통합 환경으로 바뀌게 되었다. (KRG Report, 2002) EIP는 현재와 E-business를 준비하는 기업에 중요한 관심사항으로 떠오르고 있으며 현재 IBM, MS 같은 글로벌 기업 뿐 아니라 다수의 국내 업체들도 통합 솔루션 시장 진출해 경쟁을 벌이고 있다. 본 논문에서는 EIP의 개념을 살펴보고 기존의 정보시스템과 EIP 관련 연구를 기반으로 새롭게 부상하고 있는 EIP의 성과를 시스템 품질과 정보품질로 측정하여 이들 요인이 EIP사용자의 직무성과에 미치는 영향에 관해 연구하였다. 본 논문은 EIP를 도입한 기업을 대상으로 EIP성과에 대한 연구를 진행하여 EIP를 도입하거나 구현중인 기업에게 적합한 경영관리적 방향을 제시할 수 있을 것이다.

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Correlations between Air Freight Logistic Service and Business Performance of Forwarder (항공화물 물류관리 서비스와 경영성과의 상관성: Forwarder의 수익률 효과분석)

  • Kim, Joong-Kwan
    • International Commerce and Information Review
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    • v.16 no.1
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    • pp.145-161
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    • 2014
  • The study has try to find out the relationship between airfreight service quality and satisfaction in international forwarding practice which has focused to figure out the mediating role of performance that measured as subjective evaluation on profit. For the purpose of this paper, questionnaire survey has been performed on the relationship among the procedure of the air freight service quality was found to have not only direct influence but also indirect impact through performance on satisfaction. This research made some contribution both academicals and logistic practices. Academically, it is the first research to address the relationship between air freight service quality and profit performance in Korean academic field. Practically, this study provides justification for the investment to improve forwarding service quality. The results of this study bear some implications on international shipping and practice. The quality of the air cargo transportation management system for customer satisfaction and its impact on business performance in the process to make an empirical identifies. The role and influence of the working-level analysis to derive the performance as transportation management, as well as the effectiveness of customer satisfaction for quality and promote a point. Arrange this point take advantage of air cargo companies are composed of service quality management system for the dimension of course aims to foster a competitive advantage in terms of performance. This paper suggest that real-time movement of the consignment route provides information such as verification and business cooperation for the purpose of proper features a reflecting on the stability of cargo air freight management system, that improve the quality of services on this performance to increase the customer satisfaction strategy in connected getting and so on, is in the process of the formation of customer satisfaction.

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The Effects of TMT's Cognitive Traits and CEO Factors on R&D Investment (최고경영진의 인지적 특성과 최고경영자 특성이 R&D투자에 미치는 영향)

  • Hyejin Cho;Gahye Hong
    • Knowledge Management Research
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    • v.24 no.2
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    • pp.65-85
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    • 2023
  • This paper investigates how TMT's cognitive traits affect R&D investment. Drawing on the attention-based view, we propose that TMT's future orientation and risk preference increase the level of R&D investment. As R&D activities have long-term goal of generating proprietary knowledge, it is important to understand how TMT's attention toward future and risk affect R&D investment. Also, we test the moderating effect of CEO duality on R&D investment. As the CEO plays a leadership role in the TMT, if the CEO's decision-making authority is highly concentrated, the impact of TMT on R&D may decrease. We measure CEO duality and CEO ownership stake as CEO characteristics. Based on a sample of 837 U.S. manufacturing firms, the results show that when TMT has a higher tolerance for risk and higher future orientation, R&D intensity increases. However, when CEO also serves as chairman of board and CEO has higher ownership, TMT's influence on R&D investment weakens. This implies that TMT and CEO has power dynamic that can change based on CEO power supporting status. Overall, it suggests that TMT's attention and CEO power are important factors to improve longer-term knowledge accumulation of firm.

Data Envelopment Analysis for Evaluating Construction R&D Efficiency (건설R&D사업의 효율성평가를 위한 DEA 연구)

  • Park, Sang-Hyuk;Han, Seung-Heon;Kim, Dae-Hwan
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2007.11a
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    • pp.255-260
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    • 2007
  • The construction industry has been recognized as lagging behind other industries in the area of research and development (R&D) due primarily to the lack of R&D funds. To overcome this situation, the Korea Ministry of Construction and Transportation has a plan to expand its investments on the construction R&D up to 1.72 billion US dollars over the next 3 years. Despite this effort, it is still challenging to conduct the quantitative measurement on the efficiency of construction R&D projects, which can be utilized as the objective basis in the reasonable selection of a promising R&D team or in the consequential evaluation of a R&D performance. This study aims to conduct the efficiency analysis on the construction R&D projects to provide the basis for evaluating the performance of research and development. Toward this end, this study performs an efficiency analysis, which reflects all of the input and output data into/from the construction R&D by utilizing the Data Envelopment Analysis (DEA). The proposed methodology can be utilized to make a better decision on the priority of the R&D investments and present a sound basis to suggest the areas to be improved so as to reduce the inefficiency of R&D projects.

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A Study on Relationship between Service Orientation, Employee Satisfaction, Customer Orientation and Business Performance of Liner Shipping Company (정기선사의 서비스지향성, 종업원의 만족 및 고객지향성, 기업성과의 관계에 관한 연구)

  • Song, Dae-Kil;Shin, Han-Won;Choi, Young-Ro
    • Journal of Korea Port Economic Association
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    • v.25 no.2
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    • pp.25-56
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    • 2009
  • The purpose of this study is to analyze the components and to verify the relationship between service orientation, employee satisfaction, customer orientation and business performance of liner shipping company. In order to achieve the purpose of this study, literature survey related to service orientation, employee satisfaction, customer orientation and business performance was carried out and took a empirical analysis by the use of questionnaire method for employees in liner shipping company. The final results and conclusions are as follows; Service orientation of liner shipping company is a major element which has an effect on employee satisfaction. It has also effect on employee's dedicational attitude to achieve company's goal with pride on their duty and organization. In addition to, the relationship between service orientation, employee satisfaction, customer orientation and business performance finally reach to valuable attitude related in customer's satisfaction, and then it will read up high business performance and successful attainment.

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A Study on the Index Development for Intellectual Capital of Korea Distribution Comanpy (국내 유통업체의 지적자본의 측정지표 개발방향)

  • Kim, Suh-wan
    • Journal of Distribution Science
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    • v.4 no.1
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    • pp.5-26
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    • 2006
  • As the capital of knowledge becomes more important than traditional capital like land or labor in the 21st century, the most competitive resource for corporations is knowledge. Furthermore, corporations may evaluate and improve latent knowledge of 'intellectual capital(IC)' within organizations, which will enhance their performance in the future. However, most Korea Distribution Companies have evaluated only tangible assets, ignoring latent capital. Since enterpreneurs have recognized that they cannot explain the difference between maret value and book value, the major advanced states lead to more sophisticated techniques to evaluate IC value. Although it is extremely important and urgent to evaluate IC value, the indexes of evaluating IC have never been examined and have been adopted by many corporations. Therfore, this study intends to develop a index for IC valuation. This study hopes to give some insights into the practical use of intellectual capital for the Korea Distribution Companies and help them develop a strategic perspective to enhance their competitiveness.

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A Framework for Construction Research Program Valuation (건설기술 연구과제 종합 기술가치 분석)

  • Kim, Changyoon;Kim, Hyoungkwan;Park, Sang-hyuk;Han, Seung-heon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.28 no.6D
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    • pp.831-837
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    • 2008
  • Korean construction industry faces diverse social and economical changes. Labor shortage, Free Trade Agreements (FTA), high oil prices alert industry practitioners to the new challenges and opportunities. It is time to make novel approaches for significant improvement of industry performance. Korean government and companies have plans for interdisciplinary research and development efforts. To this end, technology evaluation and market needs analysis should be extensively carried out prior to research initiation. Research programs developed in this way are presented in term of budget estimate, research scope and timeline. A framework for construction technology valuation methodology is also suggested to evaluate the holistic technology value and return on investment of research, development and commercialization.

The Effect of Self-esteem on Operation Performance: Perspective on Air Navigation System Operator in Airport (공항 항행시스템 운영자 관점에서 자존감이 운영성과에 미치는 영향)

  • Song, Jong-sun;Lee, Yung-kil
    • Journal of Advanced Navigation Technology
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    • v.20 no.6
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    • pp.544-555
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    • 2016
  • Organizations of airport continue to invest heavily in the acquisition of self-esteem. Because, it is that self-esteem will become more productive. In this article, We verify to influence in the operation performance by the air navigation system and moderated effect of self-esteem. A survey of Incheon International Airport and Gimpo International Airport was conducted to better understand the factors that affect air navigation system to explain operation performance of airport perspective on air navigation system operator. The findings indicate that the positively moderated self-esteem affects operation performance of airports. We also confirmed that air navigation policy, maintenance, and promotion activities of air navigation system factors are affecting the operation performance of airports. The results of this study suggest that self-esteem could be the basis for a strong measurement tool to evaluate whether self-esteem in a given organization of airport are meeting enhancement of operation performance.

An Empirical Study on the Effects of Business Performance by Information Security Management System(ISMS) (정보보호 관리체계(ISMS)가 기업성과에 미치는 영향에 관한 실증적 연구)

  • Jang, Sang Soo;Kim, Sang Choon
    • Convergence Security Journal
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    • v.15 no.3_1
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    • pp.107-114
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    • 2015
  • Since 2002, information security management system has been implemented (ISMS) certification scheme whilst providing telecommunications services to enhance the level of enterprise information security was ongoing and Prevent accidents and avoid spread of infringement, such as rapid response and there is a lot of it came true. However, this system is the protection of the country or the investment company, as part of the actual information on how management affects the performance came from or how measures are still lacking for. In this study, the companies have their own privacy ISMS certification measures the level of activity continued to improve information security performance measures and methodology are presented. The government is also based on the validity of the certification system to ensure the overall implementation of the ISMS itself is this a step increase effective information security system is to be certified in advance to prevent security incidents and to improve business performance to help.

The Relationship Between Social Legitimacy and Performance in Venture Businesses (벤처기업의 사회적정당성과 성과 간의 관계)

  • Park, Chan Woo;Choi, Chang Bum
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.16 no.5
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    • pp.61-74
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    • 2021
  • This study investigated the relationship between the social legitimacy and financial performance perceived for venture company. In particular, social legitimacy was classified into prior experiences, organizational competency, market-related, and government-related legitimacy according to the characteristics of venture businesses, and its effect on the financial and non-financial performance of venture businesses was verified. Data were collected by conducting a survey among 300 domestic venture businesses. According to the results it can be understood that social legitimacy affects the financial and non-financial performance of venture businesses. In other words, it was found that the acquisition of resources from external investors and governments which is justified by stakeholder and investors, venture business executives and employees' prior experience such as start-up experience, and retention of outstanding talent, etc., developing trust from the market and consumers through high organizational competency and differentiated product provision, have a positive effect on the financial and non-financial performance of venture companies. It can be interpreted that higher survival is possible through running the venture businesses with social legitimacy. In addition, this study is meaningful in that it presents a new standard for survival through measuring the relationship of the influence on substantial performance of venture businesses by expanding the existing sociological research to business management research.