• Information Systems Review
• /
• v.16 no.1
• /
• pp.51-71
• /
• 2014

This study explores the influence of cognitive and affective trust on IT service project performance. Technology and Business expertise are posited as antecedents for cognitive trust which social bonding and relationship conflict as over for affective trust. Communication is posited as the commons antecedent for both kind of trust. A study was administered among IT Project leading in different projects. Analysis of 169 data point in general supports the research model. For building cognitive trust, Communication is formal to be must important while business expertise the second and technical expertise the third. For affective trust, the influence of antecedent are relatively smaller than the case of cognitive trust. For project performance, Cognitive trust seem to have stronger impact as IT may have direct impact as well as indirect impact via affective trust. Findings trust though the impact is smaller than the cognitive trust. In practice, this means to maintain Balanced approach in fostering trust-cognitive and affective.

• The Journal of the Korea Contents Association
• /
• v.9 no.12
• /
• pp.805-813
• /
• 2009

Coast guard organization has very different working environment with other general administrative organizations or police organizations. Because they are charging various coastal crimes and safeties by using war vessel at ocean, it was expected that in case of coast guard officers, the impact on organization commitment for each trust factor within organization has the differentiation with other administrative organizations. Core of results by conducting positive research is as following: It is indicated that for coast guard officer, organization trust factor most strongly impacts on organization commitment, and of social trust factors, colleague trust factor more impacts relatively than boss trust factor. Then, when searching the difference of trust factor recognition depending on population sociological properties of coast guard officers, it is indicated that the one having the experience of working at war vessel has more trust to its colleagues than the one having not and executives more trust their boss than non-executives. The reason why the trust to colleague is higher than to boss is recognized that it is caused from deep relationship with colleagues who work and live together when considering working conditions of security vessel.

• Information Systems Review
• /
• v.16 no.2
• /
• pp.43-59
• /
• 2014

Social interaction becomes increasingly complicated, sophisticated and specialized. Popular methods of communication has expanded from face-to-face to the use of IT media, as the amount of needs for remote communication increases rapidly as well as the scope of the contents of communication. The purpose of this study is to empirically examine the relationship between the use of IT media and the level of interpersonal trust, and further examine the differences in interpersonal trust across the use of different IT media. A questionnaire survey was performed against 193 individuals in the age group between 20s and 40s, which is considered most active group of IT media. According to a series of regression analysis, the frequency of mediated information exchange is found to be correlated to the level of interpersonal trust. The effect of the amount of time spent with the media was not significant. We also found that the effects on interpersonal trust differed across the use of different types of communication media.

• The Journal of the Korea Contents Association
• /
• v.11 no.4
• /
• pp.347-360
• /
• 2011

This paper is to identifies relationship between service quality, trust toward employees, trust toward store and store loyalty by investigate how service quality influences on trust toward employees and trust toward store, and its, in turn, influence on store loyalty and explain the moderating effect in relationships between service quality and trust toward employees, and service qualty and trust toward store in bank services setting. A survey study was conducted to collect the data with the actual service purchasers at domestic mayor banks. Analysis of structural equation modeling with AMOS 18.0 was performed to test the research hypothesis. The results of the study are as follows: First, it was found to the moderating effect in relationships between empathy dimension of service quality and trust toward employees, and assurance dimension of service quality and trust toward store. Second, service quality shows differential effects on both trust toward employees and trust toward store by dimension but trust toward employees influence on both trust toward store and it, in turn, influence on store loyalty. To sum up, it have to build empathy of service quality for increase of trust toward their customer who have high duration of relationship and have to build assurance of service quality for increase of trust toward store in bank service settings.

• The Korean Journal of Applied Statistics
• /
• v.21 no.5
• /
• pp.867-873
• /
• 2008

It is a convention to use 5% significance level when a statistical test is employed for clinical data. But when a confidence interval is used for testing equivalence, 90% confidence interval has often been used. When $1-{\alpha}$ confidence interval is used for hypothesis testing, its significance level is often ${\alpha}$. So it makes a confusion that the significance level is 10% if 90% confidence interval is employed for testing equivalence. In this paper I will clarify this issue by reviewing relevant papers and conducting simulation studies. I hope that it will be beneficial to statisticians in pharmaceutical companies, CROs, university hospitals.

• Journal of KIISE:Software and Applications
• /
• v.37 no.7
• /
• pp.536-547
• /
• 2010

Relative importance and complexity of recent software is getting increased because the software is needed to provide considerable amount of functions and high performance. Therefore, developing reliable software is importantly issued. In order to develop reliable software, it is necessary to manage software reliability at the early phases, but most reliability estimation models are used at system or operational test phases. In order to develop highly reliable software, it is necessary to manage software reliability at the early test phases based on characteristic of the phases that is developers and testers are not separated and developers perform test and debug activities together. Therefore, a new reliability estimation model considering test and debug time together is necessarily needed. In this paper, we propose a new reliability estimation model to manage reliability of individual units from the early test phases and in order to show how to fit the model to actual data and usefulness, we collected industrial data and used it for the experiment.

• 한국IT서비스학회:학술대회논문집
• /
• 2006.05a
• /
• pp.301-306
• /
• 2006

ISO/IEC 9126에 의하면 스프트웨어 품질 특성은 기능성, 신뢰성, 사용성, 효율성, 유지보수성, 이식성의 6가지 품질 특성으로 나누어 평가를 실시하고 있다. 각 특성은 부특성으로 나누어지고 이러한 부특성에 따른 평가 항목을 메트릭으로 정의하고 있다. 그러나 품질 특성 중 신뢰성의 경우는 ISO/IEC 9126에서 제시한 부특성인 성숙성, 오류허용성, 복구성, 준수성에 따라 품질 평가 항목이 메트릭으로 제시되어져있다. 그러나 제시되어져 있는 신뢰성 평가 항목은 소프트웨어 신뢰성 성장 모델을 이용하여 신뢰도를 평가하고 메트릭 값을 얻도록 구성되어져 있으나 수리적인 어려움과 데이터 수집에 따르는 문제점으로 인하여 적용하고 있지 못한 실정이다. 이러한 문제점을 고려하여 고장 데이터를 이용하여 소프트웨어 신뢰성을 평가할 수 있는 방안을 검토하고 현재 연구가 진행되어지고 있는 국제 표준 문건 ISO/IEC 25000 시리즈를 국내 표준으로 적용할 수 있는 방안에 대해서 연구한다.

• The Journal of the Korea Contents Association
• /
• v.15 no.3
• /
• pp.370-377
• /
• 2015

Organizational trust (OT) plays a substantial role to attain competitive advantages. It is an effective way to enhance organizational effectiveness. OT makes employees to have a positive emotion toward a firm, also it contributes employees to bring a spontaneous behavior. The purpose of this study is to investigate the relationships among OT, organizational commitment (OC), and organizational citizenship behavior (OCB) theoretically and empirically. A total of 228 cases in 15 Chinese companies are used for empirical analysis. The results show that OT has a positive effect on OC and OCB. It is suggested that OT is an important variable to improve emotional and continuance commitment. Also the results reveal that OCB is a meaningful dependent factor that is affected by OC.

• Journal of the Korea Society of Computer and Information
• /
• v.26 no.1
• /
• pp.217-222
• /
• 2021

Recently, trust in online transactions and corporate trust are most important at the corporate level as social overhead capital in commercial transactions using digital devices such as online, mobile, and SNS platforms. Therefore, this study used data from the Korea Consumer Agency's consumer policy indicators to identify the impact of digital consumption trust and corporate responsibility trust on the satisfaction of information and communication products and services. According to the analysis, trust in digital consumption conditions and responsibility of companies have a positive impact on satisfaction of information and communication devices and satisfaction of information and communication services. In addition, it was found that trust in corporate responsibility has a greater impact on satisfaction of information and communication devices and satisfaction of information and communication services than trust in digital consumption conditions. Theoretical and practical implications for these findings and suggestions for future research were presented.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• v.35 no.12A
• /
• pp.1171-1180
• /
• 2010

In wireless sensor networks, reliable event detection is one of the most important research issues. For the reliable event detection, previous works usually assume the events are only individual objects such as tanks and soldiers. Recently, many researches focus on detection of continuous objects such as wild fire and bio-chemical material, but they merely aim at methods to reduce communication costs. Hence, we propose a reliable continuous object detection scheme. However, it might not be trivial. Unlike individual objects that could be referred as a point, a continuous object is shown in a dynamic two-dimensional diagram since it may cover a wide area and it could dynamically alter its own shape according to physical environments, e.g. geographical conditions, wind, and so on. Hence, the continuous object detection reliability can not be estimated by the indicator for individual objects. This paper newly defines the reliability indicator for continuous object detection and proposes an error recovery mechanism relying on the estimation result from the new indicator.