• Journal of the Korea Safety Management & Science
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• v.2 no.2
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• pp.57-69
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• 2000

Beginning from July. 2000, the product liability of Korea is designed for reduction of customer loss by defective products. Therefore, most of company are supposed to be ready for taking care of safety and quality of products. ISO9001：2000 quality management system reform to emphasize continual improvement of the process with customer satisfaction. First of all, this paper start with introduction motive of the product liability and examine distinctive mark of the ISO9001：2000 quality management system. We consider the correlation between ISO9001：2000 quality management system and product liability and would like to propose product liability prevention by ISO9001：2000 quality management system with classification a defect style of product, the management guide and the law case.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.30 no.3
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• pp.135-149
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• 2007

This paper investigates the relative effect of each ISO 9001 : 2000 quality management system's requirement and business performance. The empirical tests are conducted in ISO 9001 certification companies. As a result, the $1^{st}$, it shows the requirements positively affect performance of financial. The $2^{nd}$, also it shows the requirements positively affect non-financial performance. The $3^{rd}$ also it show the non-financial performance positively effect performance of financial performance.

• Proceedings of the Safety Management and Science Conference
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• 2006.04a
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• pp.355-362
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• 2006

This paper is to introduce guidelines for automotive and food quality management system. International standards such as ISO/TS 16949 and ISO 15161 are considered. This study is to discuss particular requirements for the application of ISO 9001 : 2000 for automotive production and relevant service part organization , and guidelines on the application of ISO 9001 : 2000 for the food and drink industry.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.26 no.1
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• pp.54-60
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• 2003

In this research, we investigate the countermeasure of Product Liability through existing research or books for reference about PL and ISO 9001 : 2000 quality management system. And we analyze relation between PL system and ISO 9001 : 2000 Quality Management System after compare ISO 9001 : 2000 and ISO 9000 : 1994. base on this analysis, we integrate the Quality Management System of company and an important factor of PL system in accordance with the product liability law. So we present a general improvable scheme of ISO 9001 quality management system that reduces overlap of quality business and utilize efficiently.

• Proceedings of the Safety Management and Science Conference
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• 2000.05a
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• pp.423-426
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• 2000

본 연구에서는 $6\sigma$의 DMAIC, Ford의 8D 프로세스, 품질기술 분임조 개선활동, PDCA, S-PPM, 100PPM 개선활동, Feigenbaum, Juran 등이 제시한 다양한 문제해결 또는 품질, 공정, 경영혁신 등의 기법을 상호 비교하여 통합(Fusion), 공유(Sharing)할 수 있는 방안을 제안하며, ISO 9001:1994, 2000에 의한 품질시스템, 품질코스트(COQ)와 의 통합 구축방안을 제안한다.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.3
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• pp.85-101
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• 2004

The revolution of information in information society innovates a lot of business processes. and the renewed processes contribute new paradigms of the 21th century. As one of the revolutions, ISO 9000 becomes a standard for developing efficient quality management systems which provide any-time and any-where environments satisfying customer needs. Thus, it becomes important to research on quality management systems for improving quality in information flowing and service domain. In this paper, we describe the applicable direction and the case study of ISO 9001 : 2000 which establishes quality management systems in the domain and hope to help for the Quality enhancement.

• Clinical and Experimental Reproductive Medicine
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• v.34 no.2
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• pp.107-115
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• 2007

Objective: A quality management system of international standardization organization (ISO) 9001:2000 has been proposed to properly evaluate and improve the quality of productions and services. The purpose of this article was to describe on successful introduction and application of the ISO system to human assisted reproductive technology (ART) center. Methods: Center for reproductive medicine and infertility of Cheil General Hospital started the action for ISO 9001:2000 certification at January-2004. The ISO system of our center was monitored by measuring the customer satisfaction index and periodical internal and external audit. Reports of non-conformity described corrective and preventive actions for problems and occurrences that were not consistent with the standard process and operation of our center. Continuous management and improvement were performed on the project of customer dissatisfaction. Results: Our center has got the certification of ISO 9001:2000 for "Research and development of IVF-ET program for infertility treatment" from Korean Foundation for Quality at June-2004. The policy of ISO was "To establish the best center of reproductive medicine and infertility" and "To establish the best quality management system". We found 140 cases and 7 cases of non-conformity in internal and external audit for three years, respectively, and performed corrective action. Conclusion: Improvement of customer satisfaction, systemic documentation and transparency and efficacy of working procedure were achieved by application and operation of the ISO system to our center. This ISO system could be used as a basic institutional management system for the national guideline to the human ART center.

• Proceedings of the Korea Contents Association Conference
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• 2007.11a
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• pp.75-79
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• 2007

ISO 9001 International Quality Management System is international standard for develop a quality management system of organization. More efficient quality management supports a good environment for customer satisfaction to product and service that anytime. So, Korea Institute of Science and Technology Information (KISTI) was certificated ISO 9001:2000 Quality Management System in 2003 up to now. That is the first time on information flow and service for science and technology. For more efficient quality management, KISTI built a KQMS online system based on web. We obtain a improvement of customer satisfaction and efficiency of work, reduction of work processing time using KQMS.

• Proceedings of the Safety Management and Science Conference
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• 2001.05a
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• pp.127-136
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• 2001

본 연구는 ISO 9001：1994에 기초한 TL 9000 요건： R 2.5 추가요구사항과 문서화 영향에 대해 언급하고 6가지 LCM 모델을 제시한다. 끝으로 ISO 9001 : 2000에 기초한 TL 9000 요건 : R 3.0 추가요구사항을 R 2.5의 대비표로 소개한다.

• Proceedings of the Korean Society for Quality Management Conference
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• 2004.04a
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• pp.326-331
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• 2004

ISO international quality management system plays an important role in many organizations. It has been a basis to build quality management system in organizations to meet customer's need. Korea Institute of Science and Technology Information(hereinafter KISTI) is first ISO registered organization in field of scientific and technological information service in Korea. But many foreign organizations have been registered to ISO or have other quality management system in same field. We can find some issues from the result of KISTI's ISO 9001:2000 quality management system registration.