• Title/Summary/Keyword: ISO품질경영

Search Result 307, Processing Time 0.023 seconds

An Empirical Study on Quality Management of Ship Inspection Sector and Satisfaction of Inspection Service (선박검사부문의 품질경영과 검사서비스의 만족도에 관한 실증연구)

  • 노창균
    • Journal of the Korean Society of Marine Environment & Safety
    • /
    • v.7 no.3
    • /
    • pp.117-127
    • /
    • 2001
  • On this research, recognizing that ship inspection is closely related in improving ship safety', the importance of active quality managements of ship inspection has been notified. This paper aims to explore effective ways to improve inspection service and develop customer-centered inspection administration, by carrying out a case study on K Company. The methods applied for this research project are as follows, 1) sector-based examination of the existence of the ISO 9001 system; 2) evaluation of the operation of the system; 3) conduction of a survey questionnaire with the participation of all staff and inspection companies to analyze customer satisfaction of their inspection service, and 4) statistical analysis of the data collected from the survey questionnaire.

  • PDF

시선집중, 선진안전사업장 - '안전보건'은 기업 성장을 위한 필수조건, 철저한 안전관리시스템으로 무재해사업장 구현한 스테코(주)

  • Im, Dong-Hui
    • The Safety technology
    • /
    • no.190
    • /
    • pp.21-23
    • /
    • 2013
  • 스테코(주)는 삼성의 최첨단 반도체 조립기술과 일본 TORAY의 베이스필름 기술의 전략적 제휴로, 1995년 설립된 LCD 구동 IC제조업체다. 응용제품으로 노트북PC, LCD, PDP TV, LCD모니터, 핸드폰 등의 액정 판넬을 구동시키는 반도체를 제조하고 있으며, LDI제품 Package 전문반도체 회사로는 세계 최고의 생산성과 기술력을 보유하고 있다는 평가를 받고 있다. 이곳은 18년의 LDI Package경험, 지속적인 연구개발 노력, 그리고 최고 수준의 품질로 비메모리 반도체 제품 분야에서는 전례를 찾기 힘든 경영성과를 달성했다. 2007년과 2008년에 국가생산성대상을 수상한 것이 이를 뒷받침한다. 이러한 기업성장의 원동력은 안전보건에서 찾을 수 있다. 2008년 산업보건 우수사례발표대회 금상, 2010년 무재해사업장 우수사례발표대회 은상, 2009년에는 제8회 대한민국안전대상에서 행정안전부장과의 영예를 안았다. 또한 그 시기 OHSAS18001 및 ISO 14001 인증도 취득하고, 최근에는 무재해 10배수라는 대기록을 달성하면서 명실상부한 최고의 아전기업을 자리 잡게 됐다. 이렇듯 스테코(주)는 빠른 시간 안에 기업반전과 안전보건이라는 두 마리 토끼를 모두 잡으면서 지역 산업현장의 모범이 되고 있는 사업장이다. 스테코(주)를 찾아가 기업발전의 토대가 되고 있는 안전보건활동이 어떻게 이뤄지고 있는지 살펴봤다.

  • PDF

The Effect of Quality Management System of Small and Medium Manufacturing Companies on Management Performance in the Age of Digital Transformation: Focusing on the Leadership Mediation Effect (디지털 전환시대에 중소제조기업의 품질경영시스템이 경영성과에 미치는 영향: 리더십 매개효과를 중심으로)

  • Lee, JuYong
    • Journal of Korea Society of Digital Industry and Information Management
    • /
    • v.18 no.1
    • /
    • pp.163-177
    • /
    • 2022
  • The purpose of this study is to analyze the impact of quality management system requirements, which are techniques for management innovation to secure competitiveness of small and medium-sized manufacturers, on management performance as economic uncertainties increase and non-face-to-face culture spread. To this end, a survey was conducted on small and medium-sized manufacturing companies that maintain ISO certification. As a result of the study, first, it was found that planning had a positive effect on management performance among the requirements of the quality management system. Second, it was found that improvement among the requirements of the quality management system had a positive effect on management performance. Third, in the relationship between the requirements of the quality management system and management performance, leadership was found to have a complete mediating effect on planning. This means that the CEO plays a large role in establishing strategies for companies to gain a competitive advantage and will contribute to establishing all measures.

The Methods of the Activation of Korean Private sector-driven Standardization for coping with the Dynamic International Standards (변화하는 국제표준에 효과적으로 대응하기 위한 우리나라의 민간표준화 활성화 방안 연구)

  • 이강인;정재익;최순양
    • Journal of Korean Society for Quality Management
    • /
    • v.31 no.3
    • /
    • pp.62-84
    • /
    • 2003
  • The typical reason of the private sector's increasing share in standardization is that the procedures of official standardization organizations are out of step with the rate of technical development. At today's so fast pace that the success of a technology is decided in the market even before it is standardized, several industry leaders jointly make their draft standard at the early stage of development, which becomes 'De fecto Standard.' To respond effectively to current trends of standardization where the market's decision is thought much of than official standardization procedures, it is necessary to shift from our current public sector-driven to private sector-driven standardization. Therefore, to vitalize the private sector-driven standardization in Korea, there is a need to: Run a standard foundation to secure stable resources for standardization Make information exchange between the govertment and private sector active and policy-making on standards consistent by designating a private organization to cover the roles, policies on standards, and support of the national standardization organization Establish a system to make private sector-driven standards approved as international standards Offer a training program to forster standard experts Publicize the importance of standards Promote standardization forums driven by private businesses, like the Integrated Forum. Maximize the benefits of linking standards and patents Now, Korea is on the threshold of developing into a world-class standard leader, and the private sector-driven standardization should be a stepping-stone for crossing over the threshold. This study is designed to suggest a method of promoting private sector-driven standardization to effectively cope with fast-changing international standards, based on the cases in developed countries.

A Study on the Alternative Method for Weathering Test of Military Coated Fabrics (군용 도포직물의 내후성시험 대체에 대한 연구)

  • Son, Chanyoung
    • Journal of Korean Society for Quality Management
    • /
    • v.44 no.3
    • /
    • pp.509-526
    • /
    • 2016
  • Purpose: We would like to find the alternative method for the weathering test on rubber coated fabrics and adhesive-coated fabrics for the military products, KS M 0706 (Sunshine carbon arc) to KS M ISO 4892-2 (Xenon arc). Methods: We measured the tensile strength of adhesive-coated fabrics and adhesive products treated with sunshine carbon arc and xenon arc during 100, 150 and 200 hours, respectively. All of the results were treated with statistical test, ANOVA method. We also validate the surface modifications caused by treatment method and time by using FT-IR ATR and, SEM. Results: In case of the thick adhesive-coated fabrics (app. 1 mm), there was no distinctive difference on tensile strength by treatment method and time. In case of the thin mask hood (app. 0.22 mm) and TENT (app. 0.5 mm), there was distinctive difference on tensile strength. Especially, carbon arc showed a huge lowering properties. We could validate the curing from light and moisture, and the functional group change from cross-linking and oxidation using FT-IR ATR. In case of IBS, there was a surface cracks on SEM images. In case of mask hood, there was no distinctive differences, except for a particle falling from decreased affinity between rubber and particles caused by carbon arc. Conclusion: We concluded that there was no problems for changing xenon arc weathering test with same treatment time on IBS, KM7, K21 and adhesive products. In case of TENT and mask hood, there was a difference in tensile strength in accordance with the change of the treated time and method.

An Integrated Model for Constructing Records Management Governance (기록관리 거버넌스 구축을 위한 통합모델 제안)

  • Jeong, Ki-Ae;Lee, Jeong-Hoon
    • Journal of the Korean BIBLIA Society for library and Information Science
    • /
    • v.29 no.1
    • /
    • pp.47-72
    • /
    • 2018
  • The quality of records determines the value of records as assets in the digital age. It depends on how consistently record requirements can be applied during the records production and utilization processes using mostly IT systems. Therefore, the importance of effective records management (RM) governance applied for all organizational areas cannot be emphasized enough. The purpose of this paper is to propose a new framework of RM governance in order to produce and manage more valuable records, and the way to implement it in an organizational context. For the purpose, this paper discusses the necessity of a governance framework to formulate and operate consistent policies and procedures for overall processes of production, distribution, utilization and protection of records based on the values of evidence and information. Next, it proposes an integrated model by linking the management framework of the Information Governance Reference Model (IGRM) and the Management System for Records standards (ISO 30300 series; MSR) for the effective RM governance to be implemented in an organizational context.

A Study of R&D Process Integration in Automotive E/E Systems: New Product Development Process (차량 전장품의 R&D 프로세스 통합 연구: 신제품 개발 프로세스)

  • Joo, Baegsu;Suh, Minseok
    • Journal of Technology Innovation
    • /
    • v.23 no.3
    • /
    • pp.287-316
    • /
    • 2015
  • The trend of R&D in automotive electronics industry is shifting towards ECU(Electronic Control Units) based on softwares which requires technology convergence to accommodate customers' requests on safety and convenience. The trend requires systemized R&D paradigm which reflects increased role of softwares. As the softwares became the core components in automotive innovation, there has been wide range of efforts to introduce software R&D processes and methodologies such as CMMI, A-SPICE and ISO-26262 etc. However, R&D departments in the industry fields are confronted with conflicts which arise from discrepancies among the individual process. In this study, we focus on suggesting our integrated and systematic R&D process with the aim of alleviating the conflicts and confusions. For this purpose, we analyze the cases of Korean automotive electronics companies to compare various R&D processes in the field and their relationships. Based on the analysis, we derive and suggest our model of R&D process which effectively integrate ISO/TS-16949 for manufacturing quality and CMMI, A-SPICE, ISO-26262 for system with softwares.

An Exploratory Study on the Success Factors of Defence Quality Management System (국방품질경영시스템 성공요인의 탐색)

  • Park, Jong Hun;Lee, Sang Cheon
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.41 no.4
    • /
    • pp.160-170
    • /
    • 2018
  • This paper is an exploratory study on the success factors of Defence Quality Management System (DQMS) which is the certification system granted by the military for improving the quality of munitions. DQMS is established by adding military requirements to the ISO standard, thus, we especially focus on the additional requirements to figure out success key factors of DQMS certification. The 51 additional requirements of Korean Defense Specification (KDS) are empirically investigated from 67 companies that acquired DQMS certification. Firstly, we conduct an independent t-tests on 51 additional requirements of KDS 0050-900-3 to determine if there is a difference between an easily certified company and a hard-to-certify company, and obtain 8 requirements such as 'Internal propagation of performance', 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Documentation of equipment management', 'Inventory management', 'Packaging and identification', 'Guarantee of access to internal audit result for customers', 'Notification to the customer for improper product.' Secondly, we carry out an factor analysis to the 51 additional requirements for classification, and figure out that 4 requirements among the 8 requirements above mentioned are grouped together in the same factor. The 4 requirements are 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Packaging and identification', and 'Guarantee of access to internal audit result for customers.' The result of this paper will provide useful information to the company preparing for DQMS.

Importance-Difficulty Analysis for DQMS Requirements (국방품질경영시스템 요구사항에 대한 중요도-난이도 분석)

  • Kim, Yun-Hi;Park, Jong Hun;Lee, Sang Cheon
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.40 no.3
    • /
    • pp.49-58
    • /
    • 2017
  • The DQMS (Defence Quality Management System) is a certification system that manages participating companies to improve the quality of munitions. Since Korean Defense Specification (KDS) for DQMS certification that was established by adding military requirements based on the ISO quality standard, many companies complain that they should pay too much effort into the preparation process. However, it is hard to find helpful information on the preparation process because we have been only interested in the effect of DQMS acquisition. The purpose of this paper is to provide helpful information to companies preparing for DQMS certification. We surveyed the degree of difficulty and importance of the DQMS requirements from the companies with certification experience, and performed IDA (Importance-Difficulty analysis) by dividing the companies into the main contractor and the subcontractor. The result of IDA shows that there is a different recognition to the DQMS certification between main-contracting and sub-contracting companies. Subcontractor has more difficulties than main contractor in preparing the DQMS certification. In addition, we are able to identify the difficult and important requirements in the preparation process to the DQMS certification. Both main contractor and subcontractor have difficulty to the requirements related to configuration or validation such as 'customer controls configuration', 'configuration review shall be implemented' and 'design and development validation documentation.' The requirements related to customers are important to main contractor but the subcontractor regards difficult requirements as important ones. The result of this paper would be helpful to both the company preparing for DQMS and the munitions quality assurance agency.

Peculiarities of Education Quality Assurance in Lithuania

  • Ruzevicius, Juozas;Adomaitiene, Roma;Serafinas, Dalius;Daugviliene, Daiva
    • International Journal of Quality Innovation
    • /
    • v.8 no.2
    • /
    • pp.1-19
    • /
    • 2007
  • Achievement of objectives of education and training is one of significant factors influencing quality of life. Higher education institutions use different work, teaching methods and tools; however they are inadequate in many cases. Today higher education institutions have problems concerning sustention and rise of certain level of education by giving the job for graduates, using of new technologies that help to present, manage, evaluate and control knowledge. The main objectives of quality management system (QMS) at higher education institutions are as follow: to assure continuous improvement of education quality; to demonstrate performance results and relevant facts to the interested parties (customers of college or university, social partners, administrative institutions) showing the abilities of education institution to prepare high qualification specialists that fully correspond to changing requirements of labour market. The QMS at education institutions should be designed as continuous process, considering that the quality of final product is the result achieved in primary processes. The process shall involve all interested parties. Parameters and indicators of education quality can help to analyze the efficiency and effectiveness of existing QMS. The results of quality audits should be also taken into account when designing and implementing QMS at organization. Literature review showed that for the assurance of education quality three different approaches prevail: total quality management (TQM); requirements of quality awards and assessment models; and QMS corresponding to the requirements of ISO 9001 standard. The case study of QMS design and implementation at Vilnius Law and Business College is presented in the paper. The peculiarities, difficulties and obstacles of QMS implementation in the higher educations institutions are analysed in more detail in this article.