• Title/Summary/Keyword: IS프로세스

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An Improved Process System to File a Claim in Construction Projects (건설공사 시 클레임 제기를 위한 프로세스 시스템 개선 방안)

  • Bang, Taewon;Lee, Jaeseob
    • Korean Journal of Construction Engineering and Management
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    • v.18 no.3
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    • pp.22-32
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    • 2017
  • Judging from the past cases, the contractor has frequently suffered losses caused by disapproved requests or reduced payments since it has not known the conditions of the contract or it has filed a claim to the owner without any proper claim system. Therefore, the existing claim process needs to be reformed. In order to reform the claim process, the contractor should consolidate the organizational structure, grant accurate duty assignments to the claims manager, implement regular staff training on how to deal with claims. In addition to this reformation, the contractor needs to improve the management of construction period and process control, and manage related documents thoroughly. Regular meetings are also necessary in claims. This study attempts to prove the effectiveness of the reformed process applied to Project "A", where the owner was responsible for the delayed supply of materials, inaccurate oral instructions, insufficient information on the work, and frequent changes of design. The project was completed in 96 months, which was extended by 34 months from the initial construction period of 62 months. The reformed claim process is expected to be of great help not only to largescale construction works but also to smallscale ones.

The impact of collaboration process and capabilities on innovation performance in convergence environment (융복합 환경에서 기업 내부 협업프로세스와 역량이 혁신성과에 미치는 영향)

  • Kim, Hoon;Park, Kyung-Hye
    • Journal of Digital Convergence
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    • v.13 no.5
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    • pp.151-158
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    • 2015
  • The purpose of this study to understand collaborative process and the capabilities of the firm impact on innovation performance in convergence environment. To achieve the purpose, research model was empirically tested with a survey from 162 employees from 4 Korea manufacturing companies and 1 USA company. The data obtained from the survey were analyzed using Partial Least Squares (PLS). As a result, collaboration process, learning capability and operation capability have significant and positive impact on innovation performance. It is a meaningful result that the collaboration process improve the innovation performance of firms through the operation capability and the learning capability.

A comparative study on job orientation between enterprises and job seekers: Focusing on the recruitment process (구인기업과 구직자 간의 채용경향성 비교 연구: 채용프로세스를 중심으로)

  • Hu, Sung-Ho
    • Journal of Digital Convergence
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    • v.18 no.7
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    • pp.85-92
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    • 2020
  • The purpose of this study is to compare and analyze the differences in employment trends between enterprises and job seekers related to the 4th Industrial Revolution, focusing on the 11 elements of recruitment process. As a method of analysis, a methodology suitable for the convergence research methodology was used by mixing social network analysis and variance analysis, and significant results were derived. First, while large enterprises emphasized organizational culture and job analysis, small enterprises emphasized an interview from the perspective of practitioners. Second, in both manufacturing and service industries, enterprises emphasized interviews and documents, but job seekers emphasized job analysis. Third, the proportion of the recruitment process was found to be greater in the manufacturing industry than in the service industry. Fourth, it was found that enterprises accounted for a larger proportion of the recruitment process than job seekers. This showed an interaction effect between the subject and the industry sector. Therefore, the evaluation of the recruitment process between enterprises and job seekers was found to be very different.

Improving Textile Management Process in the Hospital Using Service Blueprint Analysis (서비스 청사진 기법을 이용한 병원 내 직물 관리 프로세스 개선방안)

  • Lee, Si Wook;Kim, Soo Jeong;Chung, Byung Do;Kim, Heejung
    • Journal of the Korea Convergence Society
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    • v.13 no.4
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    • pp.613-623
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    • 2022
  • Hospital textile is a necessary which the patient used everyday, that required constant management between supply and consumption. This study applied the service blue print technique to analyze how to provide and supply hospital textile from the stock to the patients in a tertiary hospital, Seoul, South Korea. There are actual or potential process problems identified such as nurses' increasing workload, patient dissatisfaction, and infection risk. After applying blueprint analysis, we suggest the modified processes to overcome theses identified problems using automatization to provide textile. Expected outcomes may include decreases in patient's waiting time, nurse's textile workload, and lower infection risk as well as increasing process efficiency via systematic supply-demand management.

Service Blueprint-based Retail Store Operating Process Innovation: The Case of Electronic Shelf Labels (서비스 청사진 기반의 소매매장 운영프로세스 혁신 사례연구: 전자가격라벨(ESL) 구축 사례를 중심으로)

  • Jae-Yong Yang;Geun-Wan Park;Sang-Ryul Lee
    • Information Systems Review
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    • v.20 no.2
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    • pp.189-207
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    • 2018
  • This study aims to analyze price information system and pricing label operation process, which are important information delivery systems of retail stores. This study also intends to identify the problems in store operation and identify academic and practical methods. In-depth interviews, direct observation, and service blueprint techniques were used to define problems in the existing business operation process, and an operating process based on the electronic shelf label (ESL) system is designed as an alternative to problem solving. The changes of the operating process before and after introduction were compared. Results of this study suggest practical implications that the ESL system can be used to solve the problems of the current price management process. The study also suggests the academic significance of presenting a complex research method of problem finding, cause analysis, and alternative presentation by using each research method complementarily.

Design and Implementation of A Real-time Collaborative Group ICN Editor (실시간 협업지원 그룹 ICN 에디터의 설계 및 구현)

  • 류재광;김광훈
    • Journal of Internet Computing and Services
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    • v.2 no.5
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    • pp.1-7
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    • 2001
  • Recently, there are two important research trends in the literature the red-time collaborative computing end electronic business process automation. This paper is one of those efforts that would establish an effective business office working and computing environment hough the integration of those two cutting-edge technologies. That is, we try to develop a workflow modeling tool that is semantically based upon the information control net(ICN), which is a typical workflow model for specifying office work procedures(business processes), and that is systemically based upon the real-time collaborative operations by a set of actors, which is called group, We name it "group ICN editor". This paper describes the design and implementation of the group ICN editor that is operable under the real-time collaborative computing environment. We use the Flexible rJAMM toolkit that enables the ICN editor to operate among multiple actors(group) through the event-driven collaboration platform, Consequently, a set of workflow and business processes defined through this editor is not only stored onto database but also transformed into the format of the workflow process definition language(WPDL) that is a standardized workflow description and specification language proposed by the workflow management coalition(WfMC).ion(WfMC).

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An User Interface hierarchical modeling process based on Metamodel (메타모델 기반 사용자 인터페이스 계층적 모델링 프로세스)

  • Song, Chee-Yang;Cho, Eun-Sook;Kim, Chul-Jin
    • Journal of Korea Multimedia Society
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    • v.11 no.4
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    • pp.525-543
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    • 2008
  • Recently, the scope of user interface is increasing the relative importance in software development dramatically. As a result, there are various relative technologies like as SWING, MFC, Web 2.0, and etc. However, most current software developments are progressed in separate development process with user interface part and business part respectively. This causes the problems, like as a difficulty in the integration process, an development period's delay, and a poor reusability for the constructed models. That is, the extendability and reusability of the created models is being decreased because UI modeling is not systematic and hierarchical, and the consistent integration technique between UI modeling and business modeling does not supported. To solve these problems, this paper proposes an unified and systematic UI modeling process based on UML, using the hierarchical metamodel according to the abstraction levels of development phase. We suggest an UI metamodel, which contains a hierarchy by layering the modeling elements in PIM and PSM based on maturity degree of the development. An hierarchical modeling process combined UI modeling and business modeling is built by applying the UI and business metamodel in terms of three modeling phases(concept/specification/concrete). The effectiveness of the modeling process is shown by applying the proposed process into an Internet Shopping Mall System. Through the exploratory results, the hierarchical UI metamodel and process can produce systematic and layered UI models. This can improve the quality and reusability of models.

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The use of Local API(Anomaly Process Instances) Detection for Analyzing Container Terminal Event (로컬 API(Anomaly Process Instances) 탐지법을 이용한 컨테이너 터미널 이벤트 분석)

  • Jeon, Daeuk;Bae, Hyerim
    • The Journal of Society for e-Business Studies
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    • v.20 no.4
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    • pp.41-59
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    • 2015
  • Information systems has been developed and used in various business area, therefore there are abundance of history data (log data) stored, and subsequently, it is required to analyze those log data. Previous studies have been focusing on the discovering of relationship between events and no identification of anomaly instances. Previously, anomaly instances are treated as noise and simply ignored. However, this kind of anomaly instances can occur repeatedly. Hence, a new methodology to detect the anomaly instances is needed. In this paper, we propose a methodology of LAPID (Local Anomaly Process Instance Detection) for discriminating an anomalous process instance from the log data. We specified a distance metric from the activity relation matrix of each instance, and use it to detect API (Anomaly Process Instance). For verifying the suggested methodology, we discovered characteristics of exceptional situations from log data. To demonstrate our proposed methodology, we performed our experiment on real data from a domestic port terminal.

P2P Business Process Modeling Based on Service Oriented Architecture (SOA기반 P2P 비즈니스 프로세스 모델링)

  • Lee, Myung-Hee;Yoo, Cheol-Jung;Chang, Ok-Bae
    • Journal of the Institute of Electronics Engineers of Korea CI
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    • v.45 no.2
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    • pp.18-25
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    • 2008
  • The traditional a roaches to software development, such as XP, UP, CBD and other CASE tools, are useful for constructing various software components. However, they are not designed to face the challenges of open environments that focus on service. The Service-Oriented Architecture(SOA) is a component architecture that interconnects an application's different functional units, called services. SOA provides a good way to integrate the business process through well-defined interfaces and contracts between business services. In this paper, we propose a method of business process modeling based on SOA with a P2P approach. Also, A P2P business process modeling system is presented. This, results in admitting the reality of enterprise that changes on the basis of services, and suggests more efficient and visual direction for the process integration between enterprises.

A Case Study on Strategic Alignment for e-Transformation of Pulmuone (e-Transformation을 위한 풀무원의 전략적 연계 사례연구)

  • Yoon, Cheol-Ho;Kim, Sang-Hoon
    • Information Systems Review
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    • v.7 no.2
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    • pp.183-194
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    • 2005
  • This study validated the strategic alignment approach for e-Transformation of the traditional firm through the case analysis of e-Transformation practices performed in Pulmuone Inc., which had been managed and operated in a traditional mode. The e-Transformation approach identified in this study was focused upon the strategic alignment among 4 domains of business strategy, organizational infrastructure and processes, IT strategy, and IT infrastructure and processes, and was performed in the following process: 1) developing IT strategy to perform business strategy, 2) building IT infrastructure and processes to support IT strategy, and then 3) transforming organizational infrastructure and processes based on IT infrastructure and processes. The theoretical implication of this study is to empirically verify the Strategic Alignment Model hypothesized by Henderson and Venkatraman(1994) through the case analysis on e-Transformation of Korean traditional firm, and the practical contribution is to provide a feasible and effective guideline in carrying out e-Transformation of the typical traditional organization.