• Korean Business Review
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• v.21 no.2
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• pp.111-136
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• 2008

The central purpose of this study is to examine the relationships among learning and growth perspective, internal business process perspective, custom perspective, financial perspective, and general performance. To achieve this purpose, this study uses Kaplan and Norton's(1996) Balanced Scorecard Model theory. A field survey was undertaken through questionnaire sampling a population of construction companies. The data was collected from 185 firms in Korea for the analysis. The major findings of this study can be summarized as follows; Theoretical consideration and empirical study indicate statistically significant relationship(F=7.68, p=0.000). Especially, Financial perspective appeared to mediate the relationship between non-financial perspectives and general performance. It concludes that Non-financial perspectives significant affect the financial perspective and general performance. But, there are several limitations and directions for future research that should be noted. The potential limitation of this study concerns sampling and for selection process. Future research needs to reduce potential bias by collecting data which allows multiple industries for a subset of the sample.

• The Journal of Information Technology
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• v.2 no.2
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• pp.1-12
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• 1999

The purpose of this study is to classify the determinants of channel performance and to reveal the contribution of classified performance factor on the total distribution performance of individual channel members. The empirical results of this study confirm that channel member performance is too rich and complex to be accurately reflected in a single item or even limited domain performance measures. The respondents in our sample monitored a lot of different facets of performance, indicating their belief in the multidimensional nature of performance. Our finding that outcome-based monitoring was particularly pervasive was not surprising given that managerial attention to end results is expected since those results are necessary for continued survival of the dealership. However, the dealership owner were not content to rely exclusively on these outcome performance indicators. They also gathered information on the efforts and activities that lead to those outcomes as well as other facets of information such as customer satisfaction and selling skills of salesperson. Limiting the definition and measurement of performance to outcomes only, or to a single item measure would have failed to capture important facets of performance, and could distort he relationship between the managerial variables and performance.

• Journal of Digital Convergence
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• v.12 no.1
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• pp.209-219
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• 2014

In this study, questionnaires and field interviews in practice the use of PMS, in assessing companies' usage and employee's perceived importance of performance measures for the characteristics of PMS was investigated. The results of this study can be summarized as follows: First, the companies in the respective business environment and strategies to improve the performance measures reflect, but was using a lot of financial measures. Second, discrepancy-between employee's perceived importance and companies' usage of non-financial measures was showed. Thus, there is a need to develop a variety of performance measures and increase the use of non-financial measures. Third, the company has to consider design and use of PMS to induce the awareness of employees and behavioral changes in order to improve organizational performance.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 1998.10a
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• pp.283-299
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• 1998

본 연구는 인터넷 기반의 정보시스템의 활용에 대한 성과 측정의 어려움으로 인한 문제를 성과 측정을 위한 도구로 이용도(Usage), 사용자만족(User Satisfaction)과 그 외 정보시스템 성과측정과 관련된 이론 및 모델을 바탕으로 연구모델을 설정하여 , 이용자의 특성과 조직의 지원이 인터넷 기반의 정보시스템 이용도와 만족도에 어떠한 영향을 미치는지 그 요인을 실증적으로 탐색해보고자했다. 결과로서는 이용자특성과 조직의 지원이 인터넷 정보시스템의 이용도와 만족도에 유의한 영향을 주고, 이용도와 만족도는 업무성과에 유의한 영향을 주는 것으로 나타났다. 이러한 연구결과를 바탕으로 현재 인터넷 기반의 정보시스템을 활용하고 있거나, 향후 도입하려는 조직에게 효과적이고 적극적인 활용에 대한 방향을 제시한다.

• Journal of Digital Convergence
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• v.8 no.4
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• pp.185-204
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• 2010

This case study quantifies the savings that can be realized through integration in National Computing & Information Agency (NCIA) of the Korea Government. It is based on the process of the NCIA development project that consolidating and integrating distributed 24 agencies. And it used the widely accepted Gartner TCO (Total Cost of Ownership) Solution and applies that methodology consistently before and after integration. Specific measurement items for examining the information system integration saving cost are developed pilot test for 2 agencies through compare TCO before integration and TCO after integration. The results of measuring on information system integration in NCIA are showed lots of economic cost reduction in TCO by integrating and consolidating each computing environment in agency. Especially in detail, NCIA realized the most savings in IT Capital Cost including development of hardware, software and recovery system. Also IT Support Cost and IT Administration Cost examined more savings than before IT integration.

• Korean Journal of Construction Engineering and Management
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• v.23 no.6
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• pp.65-75
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• 2022

As performance measurement is important for systematic management, the key indicators for performance measurement have been consistently researched in the construction industry. However, there are only a few cases in which performance measurement is performed because it requires strenuous efforts to collect data for measurement. Unlike the public sector, which has been collecting project data through laws, the private sector has very little data to measure performance. In contrast, supervision work concerns important data necessary for the performance management on building construction sites in accordance with the Building Act. Therefore, in this study, we used the data from supervisory reports to measure the performance of private building projects. First, we derived 6 performance areas and 15 indicators through a few rounds of expert group discussions and 2 surveys. Then, we identified the performance indicators with high feasibility of data collection and computed their degree of significance via the analytic hierarchy process. It is expected that the performance indicators and their computational processes derived in this study can be used to systematically measure the performance and aid the speedy diagnosis of private building construction sites.

• Journal of Digital Convergence
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• v.10 no.11
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• pp.127-136
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• 2012

In this research, customized management performance index for small and medium enterprises in solar energy area was developed. To acquire management performance index, first Delphi technique is applied and secondly, AHP(Analytic Hierarchy Process) used to give weight to each main index and then final management performance index was achieved. By developing management performance index, top management could manage their company more efficiently.

• Journal of Technology Innovation
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• v.21 no.1
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• pp.229-252
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• 2013

The aim for this study is to suggest a practical model to measure the financial values of the achievements from corporate research and development(R&D) projects. Performance indicators for R&D projects were identified from the extensive literature reviews and the evaluation methods to convert them into financial values were proposed to overcome the problems of excessive predictions and subjective expert assessments in existing methods. The proposed model was applied to R&D projects of an IT company in Korea for its validity test. The model is expected to be a turning point in economic evaluation of corporate R&D projects in general due to its practical and reasonable scheme.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.11
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• pp.4207-4211
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• 2010

The goal of this paper is to set up the order list of performance measurement factors according to the its weights. For this purpose the AHP method were implied. The research of this paper is carried out in two steps. At first step, the performance measurement factors are crystallized through review of the korean and foreign researches. In second step, the weights and order list of critical success factors of Hospital Information System were complete. The AHP method were performed in second step. The order list of all CSFs will be determined according to their weights and priorities. This order list shows which factors have the most useful influence on the performance of HIS. This result could play the role as milestone for the effective management of Hospital Information System in Korea.

• Korean Journal of Construction Engineering and Management
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• v.5 no.2 s.18
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• pp.202-210
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• 2004

Under the current competitive business environment, the complexity of procurement method, and the lack of engineering capacity in the construction engineering industry, a construction engineering firms require the business strategy and its performance measurement system. This study suggests a performance measurement model that could follow 'H' construction engineering firm's vision and strategy. The model utilizes the concept of Balanced Scorecard. The study proposes the four main performance perspectives such as financial, growth, internal efficiency, and improvement & learning through the long-term strategy analysis, SWOT analysis, and interviews of the employees. Also the study develops the critical success factor and the key performance indicators. The usefulness of the performance measurement model is validated through the gap analysis such as alignment analysis and consensus analysis.